when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

parking validation was easy. short drive to restaurants and laundry facilities.

and was lovely and reasonably priced parking was free if you register at reception on arrival wifi worked well

central location,room service,nice and clean and comfortable

plenty of parking. nice room.

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

room needs serious upgrading. breakfast was cold when i ordered as room service.

the staff & food was excellent the beds were very comfortable the spa was also really 3

breakfast

very weak wifi

s annoying having to put in your parking details

was superb as was the pool and spa area

laundry facilities would have been useful though i appreciate that might not go with the style of

pollution and all the foot traffic with the major real estate development happening right in the parking lot of

courteous staff, amenities, full breakfast and free parking.

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

a spa would have added to the experience

definate noises through the night, fans, refrigeration unit or laundry next to or under room

in house guest laundry

had parking, is next to a fabulous park

all the staff i dealt with from reception to bar were great

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening

neat clean and value for money. free parking at hotel

liked that they made a massive effort for us on our first wedding anniversary by arranging rose petals on our

comfy the staff extra accommodating the breakfast was fabulous the dinner was delicious the spa bath with tv

near station for train into glasgow central. free parking.0

dirty laundry from another guest still in our room when we checked in

they even did my laundry for a small additional charge

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

good location. plenty parking

travelled with 3 kids, including a 1-year old

good that have large free car park as a lot of hotels you had to pay extra for parking, or street parking

spotless and staff were so helpful. very pet friendly.

disabled had to wait 2 hours for my room even though i asked for early check in

plenty to choose from and the waffles were a hit with the kids

and friendly reception, spacious room, lovely outlook to the racecourse, good choices for breakfast (included)

restuarant part of noisy bar area

there were kids running round the bar at 9'30 at night

the spa facilities, the breakfast and cocktails were all very very good

beds were extra comfy, rooms were very spacious, staff were friendly and the breakfast room service was amazing

this hotel i took my fiance for his 30th we stayed one night in the excutive room was lovely very spacious the

smell of the laundry, towels and bedding had a smoky smell

marks on bed linen indicating poor laundry quality

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

hotel was lovely and warm ,i like the parking near the motor way,the staff are lovely, breakfast was good ,and

a great place to stay.free parking, the staff were friendly, lovely room and a great breakfast.

for those that want to stay connected the wifi was top notch

a few seconds but enough to spoil the only lay in this year we had planned as parents of young kids

the phone in the room was dead so i was unable to contact room service in this way

free onsite parking

room very clean and spacious, bed comfortable, good size bathroom. big parking area.

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

staff, customer service, wifi, breakfast and dinner were all excellent.

plenty of parking

reasonable price, friendly staff, comfortable beds, feels new, good breakfast, pet friendly

so i couldn't phone room service from the privacy of my room

friendly staff, free wifi and parking

is wifi there, but i couldn't connect to it, my husband could but a weak signal

room charge on bill, never had room service

the room was in a different building from the restaurant and there was no room service.

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

breakfast was scrumptious room service

we were also towing a large trailer and they sorted us an excellent secure parking location

the bar was well stocked, food reasonably priced and a good menu

large parking area, and very quiet and secluded.

we had a beautiful table in the bar for food and weren t just put in a wee corner somewhere because we had

wifi not great - indifferent in room; couldn't cope with streaming in bar

excellent restaurant and bar facilities

parking was easy and ample

and off street parking at the rear of the property out of site from the main road

lot of ample parking inside, but also on the street right outside

) large tv, plenty of storage space if you need it, free wifi and a relaxing yet powerful shower

strong wifi, modern bathrooms, everything very clean, car parking provides

small desk was handy and the wifi worked great in our room

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

dog was made very welcome, always attention to our needs by staff, in the bar - 10/10 for friendliness and

super easy check in. spotless room. friendly staff. free wifi x

wifi worked downstairs, but didn t work in my room

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

i had asked for laundry service the evening i arrived and was told to bring

room, breakfast, wifi

we couldn t get the wifi working on the television but luckily i brought my laptop to watch something on

had difficulty accessing the free wifi in fact we just gave up on it

left my laundry to get done at 9am and they said it would be done at 5

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

we did not find laundry near.

the price of alcohol at the bar was a little expensive.

arrived a couple of hours early expecting to drop off our bags and come back to check in later but we were given

location, with everything you could need, free laundry was an unexpected bonus

the complimentary laundry service was a brilliant surprise

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

i loved the free facilities such as the gym + laundry room.

perks included access to a laundry room, pool and table tennis in the lobby and just a general welcoming feeling

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

room service also available which incurred no extra charges

parking facilities could be better

they had love heart made towels and petals

comfy bed nice sized room with lounge area good wifi and room service

breakfast was great - good selection

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

ambience with comfortable rooms, tasty breakfast, very clean and comfy, small private parking, great location,

of all the friendliness of staff and little things like a small bunch of roses in a vase on the breakfast

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

very tasty breakfast and a good choice

no information in the room about wifi, no do not disturb sign and for the money i m disappointed we didn

loved that it had laundry and dry cleaning services since i stayed for 12 nights

staff was very helpful with info on laundry service.

2 days for a laundry service

lack of guest laundry as there were no laundromats nearby.

beautiful room, lovely gym, lovely overall

the laundry was small and lots of ppl were waiting for their turn

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during

laundry service is just 5-9pm and i wanted a quick wash of my clothes in the morning- not good

the laundry was the cheapest i've found in europe - 2 for a wash or dry

laundry is only open from 5pm and can be long queues

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

the bar prices were way too high

great breakfast. wonderful staff

pool etc

excellent value with use of pool,gym and spa included. friendly staff

laundry facilities would be useful, but in every other respect it was great.

brilliant facilities - the room service was very easy and quick

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

modern clean city centre hotel with good bar area and lovely breakfast

the lobby had coffee and pastries out all day, a great bar, and a 24 hour kitchen

the laundry service was good

reception staff were great the bar staff were great the restaurant staff were great they were all so helpful

prices at bar 19.95 for 2 drinks lager and a gin

the breakfast was excellent at a very affordable price

very clean. friendly staff. breakfast was really nice. hotel was perfect

better to have laundry

cleaners carried dirty laundry through the eating area

beds sagged a bit in the middle. no blow dryer or laundry services.

staff, clean & spacious room, great city views, awesome breakfast, good location, good shower, 12 o'clock checkout

room , friendly reception staff,late drink at the bar and a nice breakfast with great coffee, and free parking

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

the laundry service was very expensive, compared to other similar hotels.

staff in breakfast were fantastic

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances

room service was a bit slow and the tv does not have netflix or any form really to watch movies

on 4* hotel and for wifi you require that we need to sign up to the benefit program

everything is new, great restaurant for dinner, room service

clean, comfortable and modern rooms, nice ambiance in the bar area

i would have loved to have more equipment in the gym.

no laundrette or laundry service

no laundry facilities at hotel. terrible room set up for 3 people. so tiny!

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

) also, online it says there is laundry, but there is not

not much we didn t like but there was no where to do our laundry

wi fi not working did not pick up the laundry like they said they would

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

comfortable room, early check in, very reasonable price.

staff were friendly and they had my room ready for me as i had requested an early check in which i really

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

wifi is a bit slow

and wifi was slow

room had its own air-conditioning, free sky tv with all channels, free wifi, was very well kitted out and was

laundry service was so nice

the hotel advertises a laundry service which was, in reality not available

great airy spacious rooms and lovely fresh breakfast

the wifi was not available in the room but was else

wifi in the room was unusable (second floor) - had to go to the foyer, and sit is the area near

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

we arrived early from a red eye flight from washington dc and they offered us an early check in with no extra

tha bar area was tastefully decorated yet still cosy

never had breakfast

breakfast was very enjoyable

was able to get an early check in and have facilities to hold luggage after check out

10 charge for early check in 2pm rip off stay twice a year don't think i will be back

reliable and fast wifi

the ac never worked, breakfast was cold, laundry was 12 per bag

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

bandwidth of wifi

room service menu could have a bit more choice

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

room service took hour to deliver ordered at 7pm had to chase up at 8pm it arrived 8

10/10 room lovely and gym perfect

had breakfast in room, lovely and big hit with the kids

have had self wash facilities so that we could do our own laundry as we were on a long trip

the spa was a great way to wind down

staff were amazing jamie at the bar couldn t do enough for you excellent member of staff

the cocktail bar was a real highlight, offering a great atmosphere and expertly crafted drinks, while the

oh also the wifi was very strong

laundry service not available at hotel

the trip was ruined by a 100 laundry bill for one bag of laundry

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

hot chocolate, pizza & cookies on arrival in the foyer which the kids loved

the bar was very cosy and welcoming

we took advantage of the laundry service and was fab

hundred metres from the center, the value for money, the complimentary drink if you opt out of room service

to little food menu and a lot of kids about

also liked the voucher of a free drink for not using room service

also the late check out, could add breakfast on on the morning of and staff were so

the same day (24 hours) laundry service should be made available.

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

a guest self serve laundry would also make this great hotel even better

great gym and pool. enjoyed the bar and restaurant as well

we had exceptional service with early check in and late check out being no issue

i was staying in a family room with two kids which made this discovery all the worse

slight mishap in the restaurant with burst pipe at breakfast but staff handled situation well

and great breakfast

lovely room, good choice of food for breakfast and close to everything we needed.

we stayed over christmas and they were very attentive and excellent in accommodating the kids

early check in and free guest laundry albeit dryer needs an upgrade

laundry facility was a plus, and moderately priced

shower ran hot then cold. room next to laundry so smell in hall was not great.

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

very fast laundry service

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

when we asked about wifi we were advised you had to be a member only to connect

shame the pool was closed for works

wifi overall good but not great for streaming at busy times

wifi was quite poor. no minibar for cold drinks etc.

i requested an early check in and this was

wifi was poor, hotel condition was a bit tired.

nice little bar / nightclub underneath which was quite lively

45 by a laundry van that took ages to unload etc

there were plenty of good eating close by as well as a laundry and supermarket across the road

as above - woken early by a laundry van!

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

well furnished, modern, good breakfast, late departure, great location

laundry was never picked up although it was lying in the room in the right

someone was in and out of cleaning/laundry cupboard late and through the night

it was far away from a lot of laundry service places.

very pet friendly

very professional service, reliable free wifi

5 small window overlooked hotel's bins & dirty laundry

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

was loud poor nights sleep for me and my 11 year old wouldn’t recommend room 151 when you have kids

why can t guests without kids open the windows

we got an early check in

no laundry facilities other than to send out which is expensive and as we only stayed one night not

no laundry bag, poor selection of tea coffee

coin laundry nor the ice machine on the premises

early check in no problem upon arrival

beautiful decor, very spacious, bar and lounge area excellent

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

loved the staff and self-service laundry.

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

laundry service

incredibly handy, great to have the same day laundry service.

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

brand new hotel (but still build work in progress while visiting, no gym, no air-con): great shower, nice

room was perfect for my needs, i loved the shower with the overhead showerhead, and they had room service which

well equipped+selection of teas and coffee, staff provided a dog bed, treats and poo bags for my pet during stay

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room (known

one staff member helped me sort the wifi on my child's medical device

no laundry slips or bags in room.

more options on the room service menu xx

staff, good location, nice modern hotel, good wifi

room service is quite expensive, however remember it's a premium hotel that provides premium

poor and gold difficult to find a seat in the restaurant without a reservation busy at night not kids

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out

had emailed in advance about early check in and was told to ask on day of arrival

to concert venue, good size bedroom, comfortable bed, pet friendly , liked the automatic lighting when i got up

location, fun atmosphere and late check out

the wifi was open network rather than password, which was not safe enough to use with my work laptop so

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

laundry was the only problem

outlook on to back of buildings with laundry(

no laundry facilities close by.

body towels had a weird smell, something wrong was with the laundry

no laundry service.

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

location was perfect for attending hyrdo with 2 kids

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for

close to sec for concert , breakfast was excellent

had laundry room door open at 7

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

laundry options are expensive

the breakfast selection was fabulous and we wasn't rushed when the dining service ended at 11am & 10am

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

no cooking, towels, must be bought, no laundry.

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location

no laundry facilities but this is a very minor point.

a laundry room or a place to dry wet clothes would be nice.

also, we had our laundry done through the hotels service

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

great same day laundry and really nice food

pool and sauna steam room amazing the bar atmosphere was amazing will definitely be back

hotel very clean fantastic staff cleaned room every day thanks amazing pool loved it will definitely stay

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

better wifi

the bar was shut early.

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

the cleaning/room service staff is also very helpful and polite (consistently)

great food in the restaurant, lovely spa and gym with free use, stunning views

friendly staff lovely premier room, free mini bar access to club lounge fabulous breakfasts and dinner was

staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will

laundry like hand and bath towels were available on demand

laundry wagons left beside the lifts (level 1)

nice clean room faclites good free wifi comfy bed

free wifi only in public area

wifi code wasn't given so had to go down to reception

our room was in the basement next to the laundry

good location, very helpful laundry staff -went out of their way to advise.

basement floor near laundry room

the laundry room music and construction below was very loud and annoying

beside the laundry, no hot water, and no usb plugs in room