we were permitted late check out

was great - i needed an early check in and late check out, and they were very accommodating

location. overall value. plenty of parking. boutique style. bath and body products.

the kids loved it

fitness center very good, but not terrific

like that they accommodated to the late check out

gym was not accessible yet i had to pay full cost for the hotel

and the breakfast bar is above average, the staff member tried hard to keep things fresh and clean

low cost and the expensive service ud83dude09 and comfortably room with a gym and swimming pool all together wow

missed breakfast, the location was excellent

they allowed a late check out so that i could fit an unexpected call

shuttle makes it so easy to get into town

room service never came by to clean the rooms during our 3 day stay either

parking

there breakfast is delicious, it makes up for the pool and gym being closed.

late check out @ 12 and got a comp hr so left at

clean room , spacious, great parking.

booked the room with wifi but my room didn't access to wifi

pool was not ready to be used

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed before their camp started at 8am

love the late check out

the best part of my stay was the fact i got late check out.

pools , gym not open

the room next to me kept making loud noises and the kids kept open and slamming the door

it’s 9pm and we just checked in with 2 devastated kids

asked for a late check out

i like they have a indoor pool and gym that's open.

beautifull modern clean the pool everything

kids were disappointed

breakfast wasn’t as great as usual

late check out

breakfast could use a huge improvement

breakfast is too simple.

not a good breakfast too

i would like a variety of breakfast baked muffins, buns, bread, and bagel

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

we were able to early check in and late check out

the room was super clean and spacious, staff was terrific and helped us with early check-in and late check out, and there's lots of restaurants, movies, etc within walking distance

unable to accommodate a late check out until the morning of

on vacation with my kids seven of them but the pool was closed

chose this hotel for the pool, so the kids could splash around in the evening

i was told i would be accommodated for late check out for them to tell me the next day that there is no late check out

loud up to 2am monday morning - it felt like a celebration but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened

information from different customer service reps about my ability to extend my stay and get late check out

an issue, tv didn't work, fridge was leaning, took a long time to get a response, couldn't access gym/lounge, building happening early in the morning next door, loud neighbors with no front desk to

the room was stunning and the sauna and gym downstairs were great addition

helpful staff. cozy dining area. late check out hours.

was great and the buffet breakfast was amazing every time

parking in ny city

breakfast was great and kids enjoyed baking waffles every morning

hotel has a kitchen

comfy beds free parking late check out 12 noon

i was pleasantly surprised at the full kitchen

the kitchen floor were filthy.

it says breakfast included, but it’s literally coffee and juice.

was very surprised about the breakfast, which served only tea, coffee and juice

location was close to subway and not bad. they were helpful about late check out.

us almost 2 extra hours as late check out

got 30 min late check out

95 charge per day for water and snacks and use of a small gym

another thing is that you could see other people's laundry left in the hallways

literally given the furthest away room from elevator and denied late check out

late check out, and what i loved the most was that they stored our bags for us even after check out

friendly staff, like the late check out, roomy suite.

no late check out

spacious room, pool (until labor day, when it was locked).

very friendly staff and i was able to do a late check out with no fees

night it was very noisy in our room because of the traffic on the highway nearby and in our kids room there was constant noise of the ventilation system in the building

water is available at any time in the gym, which is very convenient for filling your water bottle without having to buy bottles elsewhere

no bathtub for kids to take a bath however we did just fine

it was highly walkable for our family and we enjoyed the riverside park for the kids

watched a broadway show and came back late but felt safe walking back as a female and with my daughter

i even asked for a late check out and was granted it no problem

and late check out was allow only to one room

maybe a bar in the hotel, but at the same time, it just meant we went and visited the local bars which were

very kids friendly and easy to get there with the metro