late check out @ 12 and got a comp hr so left at

the pool had way too much chlorine. it burned my eyes and i didn't even dunk my head in.

did not get room service. staff not welcoming.

poor free wifi

loved the free parking on site

like that they accommodated to the late check out

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion the lobby became a little noisy at times because parents

the open pool is wonderful too

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we needed to split up, my wife stayed in a room with 2 children and i stayed in the

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

asked for a late check out

only they not give breakfast like they say

amenities- great-breakfast was phenomenal-making waffles was fun-there was a very large selection(fruit, hot and

i like they have a indoor pool and gym that's open.

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

late check out

poor and limited breakfast options.

they said free breakfast but they didn't have anything for breakfast

not a good breakfast too

i would like a variety of breakfast baked muffins, buns, bread, and bagel

they allowed a late check out so that i could fit an unexpected call

the gym smells super musty & moldy-so i had to get a gym pass to a nearby gym and pay uber to get me

room service never came by to clean the rooms during our 3 day stay either

full service restaurant and room service

gym wasn't maintained properly, rusty equipment and uncleared floor

comfy beds free parking late check out 12 noon

the breakfast was very simple.

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

the friendly and accommodating staff, comfortable room, delicious breakfast, and convenient location all contributed to a memorable stay

it says breakfast included, but it’s literally coffee and juice.

helpful staff. cozy dining area. late check out hours.

breakfast was good and the staff extremely pleasant and

location and the gym

comfortable and great breakfast every morning plus it has a gym on 2nd floor

you have to request room service 48 hours in advance

bed was comfortable and i was able to get a late check out

rooms were nice, comfortable and having small kitchen was great to cook quick meals

breakfast was disappointing

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

the room the bed kitchen set up bathroom super clean and comfy

was great - i needed an early check in and late check out, and they were very accommodating

we were permitted late check out

it was a good value and the room service meals were excellent.

location. overall value. plenty of parking. boutique style. bath and body products.

a little bit old hotel and have to be renewed. fitness centre a bit old as well.

she gave us a late check out, since it was so late

were able to accommodate an early check in & a late check out

offers breakfast & a late check out of noon

the gym was clean and well equipped

breakfast option and gym and pool table front desk staff was amazing and had crib ready for us

perhaps a barrier that only guests can go into

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

the breakfast could have been better.

happy to be there, the breakfast area was so nasty that it looked like a child party with 40 kids under 5

my kids loved breakfast especially the

stores in every direction and the breakfast was great

got 30 min late check out

location was close to subway and not bad. they were helpful about late check out.

us almost 2 extra hours as late check out

confusing but it doesn't take long to figure it out it is pretty basic so if you're looking for a gym or spa this is not for

another thing is that you could see other people's laundry left in the hallways

very friendly staff and i was able to do a late check out with no fees

small with kids

we booked the penthouse suite, which included a well-stocked kitchen, your private elevator entrance, and of course, amazing views of the city

i wouldn't recommend for families nor kids, specially for long stays

small gym with water machine to refill bottles

good location, away from the crowds and near a subway. friendly staff. late check out time.

i appreciated the late check out they offered

wifi - often no reception/connection

there is no breakfast facility but that was not so much of an issue as there was a voucher for the lovely

also room service just didn't show up one day, and although we complained, we had to compalin again on

i even asked for a late check out and was granted it no problem

and late check out was allow only to one room

watched a broadway show and came back late but felt safe walking back as a female and with my daughter

place to stay with kids, very well located, walking distance from nice restaurants, central park,

d a surprise) to have a bathtub for kids as well

loud up to 2am monday morning - it felt like a celebration but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened

information from different customer service reps about my ability to extend my stay and get late check out

i was told i would be accommodated for late check out for them to tell me the next day that there is no late check out

room was nice, the beds were comfortable, the gym was outstanding compared to other places i’ve

communication with the host was very poor, we requested an early check in and was told no problem that could be done but when we arrived they said the rooms

the best part of my stay was the fact i got late check out.

love the late check out

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

it’s 9pm and we just checked in with 2 devastated kids

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

the manager accommodated with a late check out which was great

a simple breakfast is provided and was welcomed by our group

free breakfast the staff was very friendly and the rooms were really clean and smelled clean

clean room, comfy bed, okay breakfast

there was no place to keep luggage for early check in or checkout