comfy beds free parking late check out 12 noon

was very surprised about the breakfast, which served only tea, coffee and juice

the kitchen floor were filthy.

booking says breakfast included but there is no kitchen in this hotel so no breakfast served

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

bed was comfortable and i was able to get a late check out

good location near metlife stadium - allowed early check in

rooms were nice, comfortable and having small kitchen was great to cook quick meals

the hotel provided kitchen pots and silverware, clean towels and sheets at request

they have nice welcoming and efficient staff towels room and bathroom was clean you have full kitchen and very good caffe and muffins on

she gave us a late check out, since it was so late

offers breakfast & a late check out of noon

were able to accommodate an early check in & a late check out

very spacious rooms pool was amazing nice and warm it was pet friendly

liked the open concept of the room. the gym was great location was exceptional for shopping

everything was perfect and i love that they have a bar and a pool table

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

fitness centre was

my kids loved breakfast especially the

breakfast could have had more options

have to enter laundry room through the fitness room, it needs it

late check out

breakfast could use a huge improvement

not a good breakfast too

microwave and fridge in room, breakfast included.

poor and limited breakfast options.

asked for a late check out

they have a grab and go breakfast in the morning

accommodate so we can swim in the pool and we had it all by ourselves very good with everything that’s going

the pool and gym

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

the manager accommodated with a late check out which was great

asked about early check in they made us pay an early check in fee cash

value for what you get - free wifi, free breakfast, shuttle bus to and from the city made life so much easier for us

maybe more breakfast like muffins , sausages, scramble eggs, for the money we pay we should have better

a simple breakfast is provided and was welcomed by our group

late check out @ 12 and got a comp hr so left at

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

probably need to equip the gym better and consider water as a value add service

kids play on the hallway

the bar was good atmosphere in property.

helpful staff. cozy dining area. late check out hours.

safe, clean property, secured entry from parking garage

bad gym at all

the gym

no pancakes or waffles were offered, so the kids were a little disappointed

they even accommodated our late check out request

hotel is new and still clean, nice breakfast and good gym

it was very clean, modern and the breakfast was great.

great location, new facility, gym, room and bathroom size!! best breakfast staff!

the breakfast was phenomenal and fresh

like that they accommodated to the late check out

location breakfast and staff and parking was amazing

room was very clean up to date the shower was great the bar down stairs was nice the morning breakfast was amazing hot breakfast everything was fresh the

great stay. kids enjoyed the pool. breakfast was good.

missed breakfast, the location was excellent

very friendly staff and i was able to do a late check out with no fees

cleanliness, view, helpful staff, coffee/kitchen area, location

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

gym was rather limited with broken treadmill and not much floor space or mats tiny shower- was fine

early check in, luggage storage our last day, complementary coffee

good location, away from the crowds and near a subway. friendly staff. late check out time.

i appreciated the late check out they offered

we ordered room service but no one told us it was 'cash only.'

gym room is fine, location great for the uws, staff helpful, lobby often feels like a bus

there is no room service

i even asked for a late check out and was granted it no problem

and late check out was allow only to one room

watched a broadway show and came back late but felt safe walking back as a female and with my daughter

would recommend the irish bar on same street thedublin house too

and they have peloton bikes at the gym

location was close to subway and not bad. they were helpful about late check out.

us almost 2 extra hours as late check out

got 30 min late check out

gym has a few machines and in a very small

the gym is great if you don’t want to walk to the park for your training

staff were very accommodating with early check in, late check out, holding luggage and providing directions

staff were lovely and very accommodating with looking after our bags until room was ready and a late check

breakfast room is quite busy

really professional customer service, very clean, quiet and the breakfast it’s good

picked it for the free breakfast and the fitness center but neither were available

they allowed a late check out so that i could fit an unexpected call

a 10 minute shuttle bus from manhattan, this doubletree is double everything i look for

shuttle service to manhattan is totally worth it

shuttle to the city. closeness to the highway.

there breakfast is delicious, it makes up for the pool and gym being closed.

park / museums / out in hk / midtown all is in walking distance checking out was easy and had late check out which was extra charge but worth it to relax before travelling home and storage for

was a very convenient location and allowed for extremely late check out as well as discounted parking

they didn’t charge me for late check out.

robot butler broken and the front desk couldn’t hold 2 bags for an hour, she did give us late check out which was great

their luggage storage system. early check in. late check out.

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and the other on the day saying they had no note of it

late check out

room service half an hour late & nobody cared

they brought coloring books and t-shirts for the kids

trump schwag

cleanliness, comfort, amenities, guest service, restaurant , gym and everything else exceeded our expectations

i also asked for a late check out and it was granted at the concierge

staff were very helpful and kind, answering all questions, and they were kind enough to give me a late check out and keeping the luggages at the hotel when i went out for food before my flight

location… super comfortable beds… helpful staff… early check in and late check out.

late check out of 12am which was good

the location is phenomenal and it is close to times square, broadway, and bells kitchen

due to my late night flight, i was granted a 2 hours late check out extension

and water on the floor … manager was kind enough to give me a late check out

i understand that guest can request late check out, but normally, the hotel does offer other option, however, they offer us a king bed

was some confusion about my late check out of 6pm booking

they were okay with early check in and late check out

one staff member was very helpful in letting us have a late check out

place to be relax , to enjoy the city, nevar bar and restaurant also the time square i love it

gym facilities modest but all we needed

central location, clean and modern rooms, with wifi connection, helpful staff on reception

urs to respond)

rude staff, poor breakfast, and advertise late check out that does not exist

one member of staff gave us a late check out,but we got a call asking why we hadn't checked out

fast elevators, decent breakfast, late check out option, and they let us check in early too

the flexibility with late check out

but amazingly they already had our room ready and prepped and we did not need to request for early check in or pay anything extra

left luggage facility - although it didn't affect our party as they gave us a late check out

friendly staff and we got a late check out without being charged an extra fee

was super accommodating to our early check in and late check out so we wouldn’t have to store our luggage up the street due to our flights

hotel was very helpful with early check-in and even asked us if we needed late check out

also my request for late check out at 2pm was declined