they allowed a late check out so that i could fit an unexpected call

parking was ok

full service restaurant and room service

hot tub and gym closed

it was farther from new york than i thought, but the shuttle was very convient.

like that they accommodated to the late check out

my room and parking bar was a nice touch

comfortable room and amazing breakfast.

gym was not accessible yet i had to pay full cost for the hotel

but our kids did in their room

late check out @ 12 and got a comp hr so left at

booked the room with wifi but my room didn't access to wifi

there's also a restaurant and room service

the room service didn t come and clean the room

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

asked for a late check out

the kids loved it

beautifull modern clean the pool everything

wish the pool was warmer . otherwise kids loved it.

breakfast wasn’t as great as usual

helpful staff. cozy dining area. late check out hours.

the gym

location and the gym

early check in was good!

ino kept breakfast food stocked and brought me a box so i could bring food up to my kids

i was told i would be accommodated for late check out for them to tell me the next day that there is no late check out

information from different customer service reps about my ability to extend my stay and get late check out

loud up to 2am monday morning - it felt like a celebration but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened

communication with the host was very poor, we requested an early check in and was told no problem that could be done but when we arrived they said the rooms

but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened kudos to the parking garage staff very nice staff cafe that

us almost 2 extra hours as late check out

got 30 min late check out

location was close to subway and not bad. they were helpful about late check out.

whole building,it is really smelly our floor smelled like weed my kids room smelled like wet carpet and everything was in terrible condition,the bed was sinking in,

appreciate the easy check in and fast responses, especially traveling with kids

late check out

shower head was rusted over, got the whole bathroom soaked. breakfast could have been better.

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

microwave and fridge in room, breakfast included.

poor and limited breakfast options.

very friendly staff and i was able to do a late check out with no fees

small gym with water machine to refill bottles

i wouldn't recommend for families nor kids, specially for long stays

we could do an early check in at 9

early check in, luggage storage our last day, complementary coffee

i even asked for a late check out and was granted it no problem

and late check out was allow only to one room

watched a broadway show and came back late but felt safe walking back as a female and with my daughter

kitchenette should have been re-stocked with dishes, napkins, and glasses every day during room service instead of us having to ask when we got back to room

early check in was wonderful

good location, away from the crowds and near a subway. friendly staff. late check out time.

i appreciated the late check out they offered

also room service just didn't show up one day, and although we complained, we had to compalin again on

uchers included), delightful staff, great location

free breakfast will attract customers

we were permitted late check out

was great - i needed an early check in and late check out, and they were very accommodating

the beds were very comfortable and parking was

room service staff didn t recognize that we are four in the room even we informed them several

location, ease of parking

decor, clean rooms, convenient to madison avenue, hotel were very accommodating with late check out

the breakfast and the gym

seating in the bar area

com does not appear to have access to their suites room service pricing and bar a bit expensive but generally good quality and staff are

the bar is quite small so it is not always possible to find somewhere to sit.

comfy beds free parking late check out 12 noon

breakfast ok location perfect

breakfast and location was good.

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

have breakfast

late check out

nothing. only improvement would be a jacuzzi in the spa/pool area

trump schwag

excellent attached restaurant (although that can get pricey); superb location; really nice spa and facilities; lots of really great touches for a real luxurious city stay (+)trump schwag (slippers,pens,water,etc), the spa (tv in the locker room salt water pool, 24hr gym), the food (a lot of fried stuff) (+) our visit to the spa was extremely pleasurable as well (+) the gym, spa and swimming pool facilities are a plus

spa was perfect even for kids

offers breakfast & a late check out of noon

were able to accommodate an early check in & a late check out

thing that i didn’t like was there was kids on the same floor i stayed on and they were running up and down the hallways and they

pool and gym were clean and nice

everything was great the front desk the bar the staff and playing a pool game was wonderful

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and the other on the day saying they had no note of it

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

everything. the breakfast stands out more though.

nevertheless, the kids enjoyed the waffles

clean and comfortable! nice breakfast!

staff, clean room, really close to the bus stop to go to ny, is 8,50 adults and 3,90 for kids 3-11 round trip

at the reception, medvei for the smooth check-in and kevens for the late check out

us was in short walking distance, very friendly staff

difficult to get assistance on roomservice and no leniency on late check out

ecial thanks to anna for arranging our late check out)

everything.a little pricey but thats nyc.would have liked a pool and sauna

gave us a late check out free of charge

was able to get late check out on day of departure

cafe at the lobby only open for breakfast, the staff at the reception are rude i asked for late check out and one of the staff said

they allowed me to check out at 1pm then charged my credit card $300 late check out fee a day later

management allowed late check out

they charge you for newspapers that you did not order we have ask to gt a late check out until 2 o clock instead of noon time they have refused immediatly in fzct i will not

we had late flight back and the hotel permitted us the late check out without extra charge

had late flight back and the hotel permitted us the late check out without extra

lack of a nice bar area to unwind before bed

only thing that we missed a bit was a bar or cafe in the lobby