the double room was very nice and in an romantic environment. wifi sufficient. welcoming staff.

i had to then start all over again half an hour later to find someone who could help me with wifi and and give me advice on the hotel food and town

our host was welcoming and polite, nothing was too much trouble and the breakfast was lovely

cleaningness, ambience, staff and chamber. and special mention for the breakfast

lovely bed and breakfast inn in the basque countryside, exceptionally well outfitted and furnished

the breakfast buffet was also very nice

the breakfast was amazing and the staff was exceptional! would definitely stay again.

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few hours

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors can be a problem

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary from what's outside

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

the bar and restaurant were pleasant and busy

bar staff were kind even when we wanted a drink late into the

the shared kitchen was equipped very well so you could make yourself nice homemade dinners

place surrounded by mountains and nature, room very clean, kitchen which is shared is well equipped, you can use the coffee machine and tea which is most

spa in the room

a peaceful place to relax (stayed in the 'apartment' - we'll equipped small kitchen, and large shared kitchen downstairs

the facilities were very good with a shared kitchen area downstairs

beautiful historic property with very nicely appointed rooms. wifi was fast and stable.

no wifi poor tv interface poor value for money air conditioning , noisy , not regulatable

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

was beautifully clean, with great staff, very reasonable food in the bar and comfortable rooms the whole property is unique in that it is part of a middle ages palace

bar and restaurant are really really nice

location, good wifi

the hotel offers a good continental-style breakfast and i ate two evening meals in the restaurant, both of which were excellent

self service bar was a bit limited in choice of drinks.

there was a good breakfast included in the price, a good selection of hams, bread , cheese , cereal

good choice of breakfast

the bar on the ground floor is a nice place

nice breakfast

the owner was exceptionally helpful and friendly. the lady serving breakfast was also lovely.

breakfast: they have very clearly mentioned in booking itself that it is continental breakfast

location, bar and motorcycle parking facilities were excellent

location, comfy room, plenty of power points, bar downstairs, absolutely brilliant breakfast included in our stay

2-3am) bar and disco

and most of all - disco bar under the hotel and loud music till 1 am on friday and saturday, impossible to sleep

enough to find with car parking and ev chargers on site

the staff were friendly and helpful, and a special mention for brigi in the bar and restaurant who went out of her way to make us feel welcome and well looked after

looking hotel with amazing bar /restaurant attached, free parking straight outside, 4 motorcycles, lady on reception very

i wanted to leave early and so the man on reception arranged for a bag of breakfast treats that i ate on my journey

the restaurant was closed the night of our stay but we enjoyed a tasty fresh breakfast in the morning

nice clean hotel, room was a good size with air condition, wifi connection very good and a nice restaurant for dinner

d free)

free parking next door

nice late check out option of 12pm

food in restaurant/ bar was good

golf course, driving range and padel court on site

hotel with golf course and padel court in the mountains

see what was on offer and i would say that it would be worth having, breakfast is set up in the bar area

place to stay, very quite area with a lot of trees, golf course and the best of all is that it is in the mountains

good restaurante and bar with reasonable prices

breakfast area was very crowded and caused the simple buffet to be a little incomplete at certain

good beds, new hotell, good breakfast, nice staff.

friendly reception, very clean and spacious. good location near centre of town. good breakfast.

the dinner and breakfast were delicious and great value

julen at reception so helpful, rafael great fun & nice, & other lady sorry not get name on breakfast duty so nice

great little bar with friendly staff.

nice staff, bar on property

loved the place, set somewhat in the hills in a delightful town, with a well stocked bar downstairs and an extremely hospitable owner who cooked dinner for €11

parking is in a public car park and we booked it cos it said private parking

the perfect view, breakfast, client service. the whole facility makes a huge impression.

breakfast was a little steep so we skipped it but i’m pretty sure it woulda been good

the nice breakfast guy, very good beds and the views

breakfast and location

the swimming pool is perfect and there is many things to do with kids

around bath, pictures on booking are way not of what hotel represents; wearing caps in swimming pool, foto’s website show different poor food

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

pool in the spa area and the dinner

nice buffet breakfast was included

is closed saturday mornings and sunday afternoon; breakfast should use the wonderful local dairy products instead of industrial cheese and yoghurt;

room, modern and fairly new, very helpful staff and they serve food and drink at the bar of the hotel, which allowed us to have some late diner when almost everything else was closed

clean room and restaurant/ bar in the hotel

good breakfast and pintxos were available at the bar in the lobby

staff. bar facilities. near town center

breakfast was at the bar with limited options available.

the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot

property seems more focused on being a bar than a hotel and isn't very covid-safe

closed but roberto and his staff were excellent and rustled us up a lovely spread and kept the bar open and joined us for a drink

the hotel doesn't have any dedicated area for chilling/staying with kids

there is a children’s playground on the site which is great to keep the kids entertained for a while

family with young kids who loved the play area put the front and a dog that could run around too

suite was a good size, with a spacious bathroom, a comfortable double bed, and a sofa bed for the kids

free parking and playground for kids in front of the

this should have been possible in the bar but there wasn t enough staff

a picnic over the road from the hotel on a picnic bench, where there is a great little park for kids

owner and mother friendly and coffee and tea available in nearby kitchen

found out at the property that we had to pay extra 6 eur to use the kitchen, and this was not stated in our booking initially

well managed and clean with communal kitchen area with access to making hot drinks / cold drinks

i liked the kitchen and a very nice breakfast

was great with anya coming late for us, the beds comfy, the complementary food and honesty bar excellent

guests have access to the first floor as well where they have a kitchen and a living room

the village is basically dead after 9 but the hotel does have a restaurant and bar (closed tues the night of our visit) but the views from room and the terrace are superb it felt

small kitchen facilities available and restaurant-bar attached to the property if you don't want to cook

the rooms were spacious and the family/kitchen area was comfortable and practical

the apartment is beautifully clean with a well equipped kitchen - in fact everything you need for a comfortable stay

for families with kids, the playground and many toys right in front of it

nothing was open nearby but the room unit had a kitchen

went there with 2 kids, the stay was wonderful

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

bar below was convenient, eroski market almost next door

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

staff, very comfortable room, nice terrace, very nice breakfast, delicious coffee, good wifi connectivity, situated in the city centre

wifi worked well

great wifi

would benefit from some information in the room such as wifi code, spa prices and availability, tourist information

wifi in the room was horrible

the wifi was good

guests can use the amazing salt water thalassotherapy spa pool without charge

ailable at the hotel bar

with the swimming pool closed

it was expensive and breakfast was a bit lacking.

nice views, big gardens, nice pool, great breakfast, nice interior

excellent breakfast outside

limited food options, only room service

very good wifi

great location, good wifi

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on different floors to a (+)loved the location and the family room was ideal as kids had their own space. (-)ringing bell out my window and screaming kids every day

bar outside and off to the side was a little louder than early to bed folks who get up early and (we requested a back room away from the noise of the plaza), friendly and helpful staff and the bar downstairs was great (+) lively bar with good simple food (+) nice reception staff, nice room, an a great bar downstairs very reasonable price and good pintxos and (+) the bar downstairs serves delicious food and wine and a great breakfast (+)fantastic, room was functional and large enough, parking and place to unload was great, resto and bar downstairs, close to (+) the bar downstairs is very popular and lively with tourists and locals alike and the tapas is superb

the wifi is excellent and the car park with its ev charging point being a real plus

plenty of car parking

free parking is a plus as well

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

easy, onsite parking

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for motorbike short walk into town plenty of restaurants

the wifi system has a problem and lacks any security

wifi not always stable. breakfast very simple.

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

wifi with disruptions in several rooms

lovley hotel with very helpful and friendly staff, our room was clean comfortable and warm, the breakfast was fabulous lots of choice and good quality food, this is the second time we have stayed

breakfast is great and the staff is very friendly

breakfast pancakes and eggs undercooked quite offten.

large parking lot

the breakfast had lots of options and was yummy

had not gotten things sorted out re wifi,parking,restaurant

super close to the great beach. brand new hotel comfy beds, good wifi

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

the spa bath was very relaxing

out of dining room breakfast buffet could have been more user friendly

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

soap next to the bath. bigger/ other swimming pool.

food at every meal whether akelare, room service or oteiza

breakfast biggest selection we have ever had

we only wished that the spa pool and steam room were open more hours a day.

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

they serve a very nice dinner at a reasonable price, breakfast is great

we enjoyed diner and breakfast at the hotel, all very tasty

everything - design, location, surroundings, staff, breakfast

the spa is awesome and everything is brand new

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

to use the spa room, there's an additional 25 euros for 1

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

it was a pity to pay extra for the pool and spa.

very pleasant place to stay . dog friendly. good wifi. secure parking

wifi in my room, which was a bit disappointing as it is supposed to be a four star hotel

the wifi was inconsistent and slow

stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

good bedding, good wifi, pleasant park , very good coffee at cafeteria.