had not gotten things sorted out re wifi,parking,restaurant

super close to the great beach. brand new hotel comfy beds, good wifi

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

staff excellent, beautiful hotel and spa pools, lo a n of mountain bikes free, fab food and excellent value, secure parking

room and breakfast

breakfast with so many thing private parking for the car you can sleep very quiet if you have stufs in your car the staff is so

large parking lot

only thing they could do to improve the property would be the addition of secure parking for motorcycles

some of the things for breakfast were rather low quality, such as the waffles and the bread.

breakfast pancakes and eggs undercooked quite offten.

the wifi was too bad. didn t work properly in the bedroom.

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

wifi with disruptions in several rooms

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

very good wifi

great location, good wifi

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on different floors to a (+)loved the location and the family room was ideal as kids had their own space. (-)ringing bell out my window and screaming kids every day

bar outside and off to the side was a little louder than early to bed folks who get up early and (we requested a back room away from the noise of the plaza), friendly and helpful staff and the bar downstairs was great (+) lively bar with good simple food (+) nice reception staff, nice room, an a great bar downstairs very reasonable price and good pintxos and (+) the bar downstairs serves delicious food and wine and a great breakfast (+)fantastic, room was functional and large enough, parking and place to unload was great, resto and bar downstairs, close to (+) the bar downstairs is very popular and lively with tourists and locals alike and the tapas is superb

the wifi is excellent and the car park with its ev charging point being a real plus

plenty of car parking

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

easy, onsite parking

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for motorbike short walk into town plenty of restaurants

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for our

big parking space

private parking and good communication were also much appreciated

accomodation, great view and usefull parking

private parking behind a close

parking is plentiful and secure

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

there is also a communal kitchen area and washing machine that can be used

able to use the kitchen to prepare food and drinks, they even have a nespresso coffee machine, microwave, and

breakfast was continental style, the village was 1 minute walk away, couple of bars, we went to uztarri bar for a meal at night, it was packed so we were advised to book, the

the apartments are spacious, well equipped with furniture, heating, the house has a big common kitchen with all things you may need, and a dining area

very rural setting on the edge of a village but very good bar in the village

it was expensive and breakfast was a bit lacking.

breakfast is excellent

everything. location. decor. staff. breakfast. pool. grounds.

i wish they had a better room service selection

f season) and no bar it can be a little boring in the evening time if you are not

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

the pool was a little disappointing. a little small.

spa wonderful

my last tip is to really enjoy the hotel, go for a walk, and enjoy the spa, and the pool is not for swimming but for pure relaxation with massage jets

pool

however, they did give us a free pass to the spa as a substitution

although we could see the beautiful gardens, the view was overshadowed by the unkempt pool area

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

i liked the grounds and the appearance of the gardens and pool.

also, it would be nice to be able to order drinks from the pool, that would suit the overall experience of this amazing place well

kitchen facilities available in the evening

should be kitchen facilities for the morning too

nice room with a decent shared living room and shared kitchen

you do not get access to the kitchen and rooms are tiny

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

bar below was convenient, eroski market almost next door

good bedding, good wifi, pleasant park , very good coffee at cafeteria.

stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

pool was closed, people letting their dogs pee and poo on the property, wifi didn t work 2/3

very pleasant place to stay . dog friendly. good wifi. secure parking

swimming pool was closed, no wifi

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

the shower was excellent and breakfast was scrumptious

spa treatment

breakfast was very good lots of variation

the spa was really good and invigorating

around bath, pictures on booking are way not of what hotel represents; wearing caps in swimming pool, foto’s website show different poor food

unhelpful and the person in the bar was very rude

great wifi

staff, very comfortable room, nice terrace, very nice breakfast, delicious coffee, good wifi connectivity, situated in the city centre

wifi worked well

wifi in the room was horrible

the wifi was good

would benefit from some information in the room such as wifi code, spa prices and availability, tourist information

salt pool!

if you travelling by car, there is free private parking space at the hotel (another very big (+) garage parking was a nice freebie, but the best is the spa and water therapy (+)the location, the spa, the personnel, free parking, and the awesome view to the sea (+)amazing location, free parking, friendly staff. (+) underground parking in hotel was helpful (+)the view of the beach. food when you could get it. secure underground parking. (+) there s on-site parking, which is a plus, though the entrance is quite narrow but manageable with normal size cars (-) it doesnt say it has parking availble

wifi very good

wifi was good

mentioned in other reviews, the wifi is an issue

slow wifi. very slow at times.

wifi was available

the free underground parking is a huge bonus

spacious room, confortable, parking available. also, they were so nice to us.

there’s also a small gym and several cozy areas where you can relax and unwind

very clean, modern, has a little gym. big comfy bed and good shower.

rooms, cleanliness of the place, good facilities (including gym), complimentary apples and coffee

lots of gym equipment

a modern hotel, nice spatious room, good facilities and common spaces (even a gym).

nothing was open nearby but the room unit had a kitchen

the apartment is beautifully clean with a well equipped kitchen - in fact everything you need for a comfortable stay

for families with kids, the playground and many toys right in front of it

went there with 2 kids, the stay was wonderful

the gym could be better.

the gym was the cleanest hotel gym i've ever been in, plus it has a lovely view

we used the gym, which was small but comfortable

shame, since more noise nuisance was caused by kids running at 22h at night right above my room

there are nice spaces to hang out such as the common room near the reception and the gym, the breakfast was delicious and served in a room overlooking all the town

very good wifi in room

the wifi connection was intermittent and bad. the door to our room was very difficult to open

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

wifi

the wifi kept dropping even when i reported it was not fixed

extensive breakfast buffet

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

lots of parking and although we missed the evening food the breakfast was good

modern clean comfortable with outside terraces and a good bar and dining room

great location, very clean, nice bar restaurant and helpful staff

the gym is in a separate building, two doors up the road

had interconnected rooms so our two young kids could have some independence

hotel bar was lovely and relaxing

great property and loved the gym. staff were excellent

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

the bedrooms were clean and comfortable and the same with the bar area

the snack bar is very pleasant and ideal for a drink or snack any time of the day

modern, comfortable hotel with a good bar on the ground floor

the food at the bar is really bad

would have been nice if the bar was open in the evening for a coffee or drink

good bar and restaurant with a terrace

evening meal in the restaurant was very good along with bar services too

great bar for drinks and food

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

the room, the view, the pool, the terrace bar the staff.

the pool was beautiful with stunning views

so it was bar snacks for dinner or down to san sebastián

music in the bar would be nice in the evening !!

the pool was great too

wifi not good

wifi didn't work inside our room. we had to go into the hallway

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

a bonus is the restaurant bar downstairs

lovely rooftop pool,great outdoor seating area ♥️

the swimming pool was far to cold to use very disappointed

bar at the ground floor is very handy if you don't want to have full breakfast

gym and roof top pool with lots of space of sun beds plus a bar

caffe and gym

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

wifi throughout the hotel and room

wifi also excellent

free wifi, easy to connect

also no wifi in the room not even in the

the wifi didn't seem to work in my room

sad you had to pay extra for the gym

room, excellent breakfast and amazing new pool area

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already sleeping)

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

the spa downstairs, is really good, the gym as well

comfortable property with great seafront location, amazing views and nice rooftop pool service was very friendly and responsive using a dedicated whatsapp channel to communicate

chose this hotel because of the pool but on arrival we were told pool was closed and unavailable

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the old town

there are only three sun beds by the plunge pool, and the pool itself is on the smaller side

breakfast was good, staff very helpful and friendly

in the hotel lobby there was always spa water and an nespresso machine for an afternoon coffee or evening tea

that kids were not allowed even with supervision the go to the gym or spa

spotlessly clean, lovely modern rooms, rooftop pool was great

lovely roof-top pool, great design and interiors, great gym

swimming pool area was pretty crowded when we

disappointed the spa pool was not available

advertise a gym but its really a room with a treadmill, stepper and indoor bike which needs some repair

the special notice of what hotel advertises as pool - actually a small jacuzzi for not more than 3-4 people

had a drink in bar in evening

were friendly overall and the hotel was very clean, they were more than happy to help with an early check in and ordering taxi for us, very friendly

great location and bar at the front

the bar makes the best gin and tonic i have ever had

very clean fluffy white towels and perfect white clean laundry on beds

lively bar & pichos looked very tasty

10-15 minute walk to old town and all the main attractions and pintxos bars

really good gym, although the air conditioning in the gym did not work very well.

the property of the room and the spa inside the hotel at your disposal with previous booking

great facilities including the gym and spa

a bit clearer expectation management on the 'adults only' label

we loved the gym and wellness facilities and will definitely be returning and will be recommending to family and

lovely modern hotel with good wifi.

on our last day, we went into a nearby bar

we tried twice to order room service, but it was not available.

bastopol) and it had my favourite pintxos of the trip

reception & bar area

we loved the breakfast, with options of having it downstairs or in the room at no charge.

limited breakfast options

the breakfast could be better.

the restaurant amelia was among the best i ve eaten in and the g+t s in the bar were

the breakfast was delicious and the staff always ready to help

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi didn't work with iphone

location bed staff wifi

free wifi

wifi was very poor

amazing breakfast, freshly made, simply delicious

breakfast has all the options for everyone and a good variety

laundry service was a bit slow

it would be nice to have a bar area for guests.

clean and modern room, great breakfast, friend staff

wifi worked really well

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

excellent wifi connection

clean, comfortable room, air conditioning and wifi worked well

wifi was terrible in my room

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

excellent breakfast in a well laid out

excellent service, breakfast was excellent, 50 mtrs from the beach, 400 mtrs from the old town.

some bar food availability

room & public areas had excellent wifi coverage

in order to access to the wifi, i had to proceed to certain pages that the receptionist didn t give at check-in

clean, stylish room with comfortable bed. helpful staff. good wifi.

super breakfast, ok wifi

poor wifi. should be better in this day and age.

spotty wifi

staff, clean, well laid out, quiet area but walkable, good wifi, good spacious shower, ac, balcony room was great

wifi not strong

the wifi was fast and secure, the bathroom was really modern with a good shower and the beds are

poor quality internet wifi connection on the 8th floor. very weak signal.

the location was excellent, the wifi was strong, and the view from our room was unforgettable.

wifi ran a bit slow at times.

excellent wifi service

breakfasts were up to standard, as was the room service and the restaurant

spa facility not at building.

wifi good, parking free, cleanliness

staff, comfy stay, great parking and also dog friendly

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

plenty of free parking

it has a private parking so there is no problem to park your car

great fold down beds for the kids. lovely shower. quite room even though festival on.

street noise was loud but sound machine for the kids worked fine.

location close to shops and bars and restaurants for pinchos

close to the beach, popular pintxos bars and all amenities

the bar can be noisy downstairs

small but clean and comfortable room, good wifi, very nice and helpful staff.

also, the wifi doesn t work either

took our own tea bags)

there wasn't any wifi and signal wasn't great in our room but this really didn't bother us.

wifi strength is not that strong, but it my be my

location, cleanliness, hot shower, balcony, wifi, warm

wifi,, was a pain

wifi is not too good dometimes

nuary)room

strong wifi

the wifi worked great

location was great! staff was friendly and helpful. the breakfast was wonderful!

location, modern decoration and delicious breakfast

just everything! location, staff, rooms, breakfast

staff, convenient location, clean, breakfast

no lounge, bar or restaurant but plenty around

nice bathroom we were given a late check out after the half marathon, so we could take a shower, before going home

loved that the breakfast was so relaxing and staff easy going and helpful

it was perfect great location fabulous staff lovely breakfast very clean

location , close to everything touristy, wonderful staff and superb housekeeping, did not try the breakfast so cannot comment on the meals

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

eam, sauna) and gym downstairs which you have to reserve

the breakfast is excellent, the hotel is spotlessly clean, and the rooms are quiet and comfortable

we couldn t find how to have room service either and it was one of those nights where we need to eat without drama or going far

room was a bit noisy at times as there is cafe/ bar below

the bar could have stayed open later than 11pm

great hotel location good very central bar people very efficient and helpful

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

good service in the bar