found out at the property that we had to pay extra 6 eur to use the kitchen, and this was not stated in our booking initially

breakfast was continental style, the village was 1 minute walk away, couple of bars, we went to uztarri bar for a meal at night, it was packed so we were advised to book, the

was great with anya coming late for us, the beds comfy, the complementary food and honesty bar excellent

bar in village where you can get an evening meal

it has a communal kitchen where it is possible to prepare and store all your food

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

the bar area and outside area especially without cleaning and a bar lady hating her job it seems

restaurant and no help to find alternative arrangements; no bar service; bathrooms needed serious redecoration; unhelpful staff; didn’t answer the phone when

building with big rooms big parking beautiful area good breakfast nice staff working there very good

is closed saturday mornings and sunday afternoon; breakfast should use the wonderful local dairy products instead of industrial cheese and yoghurt;

the food in the restaurant and bar area was excellent value for money and well executed

bar below was convenient, eroski market almost next door

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

nothing was open nearby but the room unit had a kitchen

the apartment is beautifully clean with a well equipped kitchen - in fact everything you need for a comfortable stay

for families with kids, the playground and many toys right in front of it

went there with 2 kids, the stay was wonderful

fantastic location, wonderful pool

good facilities, nice pool

have made the same comment that it's a shame that the room service menu is not a little bit more comprehensive

nice views, big gardens, nice pool, great breakfast, nice interior

the swimming pool, the breakfast, the sitting room

great wifi

staff, very comfortable room, nice terrace, very nice breakfast, delicious coffee, good wifi connectivity, situated in the city centre

wifi worked well

plenty of car parking

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for motorbike short walk into town plenty of restaurants

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for our

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

easy, onsite parking

the wifi is excellent and the car park with its ev charging point being a real plus

would benefit from some information in the room such as wifi code, spa prices and availability, tourist information

wifi in the room was horrible

the wifi was good

salt pool!

cap 2 and flip flops 1,50 mandatory if you make use of the spa area

great location, good wifi

very good wifi

bar outside and off to the side was a little louder than early to bed folks who get up early and (we requested a back room away from the noise of the plaza), friendly and helpful staff and the bar downstairs was great (+) lively bar with good simple food (+) nice reception staff, nice room, an a great bar downstairs very reasonable price and good pintxos and (+) the bar downstairs serves delicious food and wine and a great breakfast (+)fantastic, room was functional and large enough, parking and place to unload was great, resto and bar downstairs, close to (+) the bar downstairs is very popular and lively with tourists and locals alike and the tapas is superb

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on different floors to a (+)loved the location and the family room was ideal as kids had their own space. (-)ringing bell out my window and screaming kids every day

wifi was very slow

wifi not always stable. breakfast very simple.

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

the rooms were spacious and the family/kitchen area was comfortable and practical

breakfast was good

the breakfast had lots of options and was yummy

lovley hotel with very helpful and friendly staff, our room was clean comfortable and warm, the breakfast was fabulous lots of choice and good quality food, this is the second time we have stayed

the staff are super helpful and offered us a complementary super late check out without any problems:)

large parking lot

the shared kitchen was equipped very well so you could make yourself nice homemade dinners

oh, and there’s delicious coffee, plus a communal kitchen-dining area, where you could cook some meals, if you stay for longer

and great facilities such as washing machine, coffee machine, herbal teas and a lovely shared kitchen with epic views

the facilities were very good with a shared kitchen area downstairs

they have a washer and kitchen to cook in with several grocery stores nearby

bar staff were kind even when we wanted a drink late into the

super close to the great beach. brand new hotel comfy beds, good wifi

had not gotten things sorted out re wifi,parking,restaurant

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

at breakfast was disappointing as was the bar being closed when we arrived

breakfast was amazing, and the spa, and the hotel team were great

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary from what's outside

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors can be a problem

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few hours

the bar and restaurant were pleasant and busy

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

good parking facilities and easy access for wheelchairs

accomodation, great view and usefull parking

private parking and good communication were also much appreciated

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

we only wish it had an outdoor pool for the summers then we would never leave

food at every meal whether akelare, room service or oteiza

i would also highly recommend booking a service in the spa

spa fabulous

the spa is awesome and everything is brand new

with virtually no people in the bar or restaurant the atmosphere was poor

no swimming pool

we asked at the bar for some extra still water for the room and got charged €5 for two small bottles

nice we had a room in the annex building a sort walk from the main building next to the outdoor pool the room we had was excellent & with a fantastic view would highly recommend this hotel its

the wifi was inconsistent and slow

stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

swimming pool was closed, no wifi

pool was closed, people letting their dogs pee and poo on the property, wifi didn t work 2/3

good bedding, good wifi, pleasant park , very good coffee at cafeteria.

should be kitchen facilities for the morning too

nice room with a decent shared living room and shared kitchen

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

you do not get access to the kitchen and rooms are tiny

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

the double room was very nice and in an romantic environment. wifi sufficient. welcoming staff.

i had to then start all over again half an hour later to find someone who could help me with wifi and and give me advice on the hotel food and town

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

everything - design, location, surroundings, staff, breakfast

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

the shower was excellent and breakfast was scrumptious

wifi was available

wifi was good

wifi very good

mentioned in other reviews, the wifi is an issue

slow wifi. very slow at times.

the gym could be better.

slightly later check out time than normal which is great for organising kids

we also hoped that pool would have been heated or at least stated it was not heated

they have a nice gym

the room was lovely and bright and cool and clean with a fabulous view over the town, the pool was refreshing and relaxing

rooms, cleanliness of the place, good facilities (including gym), complimentary apples and coffee

gym could have more facilities

free coffee and tea plus fruit with a lounge on the 1st floor with microwave plus a small gym

very clean, modern, has a little gym. big comfy bed and good shower.

a modern hotel, nice spatious room, good facilities and common spaces (even a gym).

the free underground parking is a huge bonus

spacious room, confortable, parking available. also, they were so nice to us.

the wifi kept dropping even when i reported it was not fixed

very good wifi in room

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

la wifi no habia

ow and unsecured); the key card for the room often didn't work.

great gym on the premises too

the gym is in a separate building, two doors up the road

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

great gym

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

modern clean comfortable with outside terraces and a good bar and dining room

great beds, shower and breakfast

extensive breakfast buffet

the breakfast buffet was fresh and plentiful

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

we had dinner on the 2nd night in the bar - and that was great with the biggest gin and tonics on the planet and great service yet again

there's a tired theme park for younger kids and families

and people with kids next to our room were very loud

exeptional location,friendly staff, good breakfast

the pool opening hours of 12-8 could be better. the fitness room is very small and ill equipped.

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

the bedrooms were clean and comfortable and the same with the bar area

modern, comfortable hotel with a good bar on the ground floor

would have been nice if the bar was open in the evening for a coffee or drink

the snack bar is very pleasant and ideal for a drink or snack any time of the day

closing time of the bar (11.00pm)

great bar for drinks and food

location away from touristy congestion, friendly staff and good parking garage with ev charger

good bar and restaurant with a terrace

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

wifi didn't work inside our room. we had to go into the hallway

wifi not good

were told the bar and restaurant closed at 10

a bonus is the restaurant bar downstairs

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the evening

rooms were modern, perfect size and clean the bar was lovely with great selection bus stop right outside to take into the

great bar and restaurant for a 3 star hotel. nice area and facilities. free parking.

room style, gym

room, excellent shower continental breakfast very good due to rain could not make use of rooftop pool staff on reception who gave excellent advice/help with car park and

the wifi didn't seem to work in my room

unfriendly front desk service, no parking available, the wifi is not stable.

wifi was useless, we had to ask for towels, no tea or coffee making facility in room, the breakfast

also no wifi in the room not even in the

wifi throughout the hotel and room

playground for kids

property seems more focused on being a bar than a hotel and isn't very covid-safe

the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot

closed but roberto and his staff were excellent and rustled us up a lovely spread and kept the bar open and joined us for a drink

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

great pool

there is a spa downstairs and the staff is terrific and talented

modern, amazing staff, gorgeous pool, great food

buffet breakfast was great

were a family of 4 and we paid £430 for a room, not including breakfast for the kids

beautiful room with incredible views. nice breakfast.

really what i didn't like but just some thoughts to consider: cooked breakfast component - not done that well, have had better the 150 euro supplement for the dog is

breakfast was good, staff very helpful and friendly

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

the gym is tiny, as is the pool

selection at breakfast buffet, huge pool, gym with nice view to the woods

moden , new hotel , friendly staff, cosy atmosphere, excellent breakfast , superior spa area

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant no one in our group could enjoy the facilities

of the best hotels i visited in the last years, perfect accomodation, modern buildings, rooftop pool,free outside parking,close to the city and highways, super friendly and professional staff,

the hotel also has a really good gym and spa

very clean fluffy white towels and perfect white clean laundry on beds

the bar makes the best gin and tonic i have ever had

great location and bar at the front

lively bar & pichos looked very tasty

price and the fact that there was no mini bar or safety deposit box in our room

used the spa on the roof

great to have a small but functional gym, parking and ev charging facilities on

beautiful hotel. excellent gym. nice bar

advertise a gym but its really a room with a treadmill, stepper and indoor bike which needs some repair

had a drink in bar in evening

loved everything… the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially the nice staff who was very friendly

the pool was handy to use after sightseeing

a well equipped gym on site

a bit clearer expectation management on the 'adults only' label

the pool was freezing

we thought the lack of spa or pool would be an issue, it really isn't

expensive bar compared to other bars in the area

breakfast was delicious and the welcome drink at the bar was a nice touch

excellent beachfront location and breakfast, clean and not crowded, very helpful and kind staff

overall, one of the nicest hotel staff ever met, even though so professional, either at the bar or the reception, with a special 5 stars aaa mention deserved by the receptionist marin