good restaurant food , excellent breakfast , fresh fruit, juice etc easy parking

have an absolute amazing view over zarautz from either one of the rooms or from the restaurant/breakfast area

good breakfast too

breakfast pancakes and eggs undercooked quite offten.

the breakfast had lots of options and was yummy

wifi with disruptions in several rooms

the wifi was too bad. didn t work properly in the bedroom.

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

the wifi system has a problem and lacks any security

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

had not gotten things sorted out re wifi,parking,restaurant

super close to the great beach. brand new hotel comfy beds, good wifi

staff excellent, beautiful hotel and spa pools, lo a n of mountain bikes free, fab food and excellent value, secure parking

excellent staff, wonderful food in the hotel restaurant. very good cocktails. spa was excellent.

bar staff friendly

very good wifi

great location, good wifi

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on different floors to a (+)loved the location and the family room was ideal as kids had their own space. (-)ringing bell out my window and screaming kids every day

bar outside and off to the side was a little louder than early to bed folks who get up early and (we requested a back room away from the noise of the plaza), friendly and helpful staff and the bar downstairs was great (+) lively bar with good simple food (+) nice reception staff, nice room, an a great bar downstairs very reasonable price and good pintxos and (+) the bar downstairs serves delicious food and wine and a great breakfast (+)fantastic, room was functional and large enough, parking and place to unload was great, resto and bar downstairs, close to (+) the bar downstairs is very popular and lively with tourists and locals alike and the tapas is superb

the wifi is excellent and the car park with its ev charging point being a real plus

plenty of car parking

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

easy, onsite parking

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for motorbike short walk into town plenty of restaurants

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for our

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

nice views, big gardens, nice pool, great breakfast, nice interior

everything. location. decor. staff. breakfast. pool. grounds.

f season) and no bar it can be a little boring in the evening time if you are not

excellent breakfast outside

fantastic location, wonderful pool

i liked the kitchen and a very nice breakfast

terrace was perfect for us on easter monday as we could cook a little dinner and run a load of laundry

very rural setting on the edge of a village but very good bar in the village

equiped kitchen with tea, coffe, all the necessary plates etc common room, big kitchen and terrace, where

able to use the kitchen to prepare food and drinks, they even have a nespresso coffee machine, microwave, and

bar below was convenient, eroski market almost next door

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

great wifi

staff, very comfortable room, nice terrace, very nice breakfast, delicious coffee, good wifi connectivity, situated in the city centre

wifi worked well

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

private parking and good communication were also much appreciated

big parking space

beautiful, chap in reception helped us sort out a parking fine,

good parking facilities and easy access for wheelchairs

the wifi was good

would benefit from some information in the room such as wifi code, spa prices and availability, tourist information

wifi in the room was horrible

salt pool!

guests can use the amazing salt water thalassotherapy spa pool without charge

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

view of the ocean and extremely great service by the staff especially itziar who served us for breakfast

left the staff rushing around multiple errors on our room service orders

i would also highly recommend booking a service in the spa

another tip is to try the local yoghurt with their forest honey for breakfast

the apartment is beautifully clean with a well equipped kitchen - in fact everything you need for a comfortable stay

for families with kids, the playground and many toys right in front of it

nothing was open nearby but the room unit had a kitchen

went there with 2 kids, the stay was wonderful

very nice and quiet place. very good breakfast

unhelpful and the person in the bar was very rude

for breakfast was good

breakfast was very good lots of variation

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

pool didn’t work, restaurant have poor menu and quality not so good

reception and most (apart from one waitress) restaurant and bar staff super helpful and attentive, peaceful surroundings but close to the town of san sebastian

should publicise your bar snacks more

we asked at the bar for some extra still water for the room and got charged €5 for two small bottles

swimming pool was closed, no wifi

very pleasant place to stay . dog friendly. good wifi. secure parking

good bedding, good wifi, pleasant park , very good coffee at cafeteria.

the wifi was inconsistent and slow

pool was closed, people letting their dogs pee and poo on the property, wifi didn t work 2/3

slow wifi. very slow at times.

wifi was good

wifi very good

mentioned in other reviews, the wifi is an issue

wifi was available

the shower was excellent and breakfast was scrumptious

everything - design, location, surroundings, staff, breakfast

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

the breakfast was excellent, and the staff could not have been kinder and more accommodating

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

nice room with a decent shared living room and shared kitchen

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

kitchen facilities available in the evening

you do not get access to the kitchen and rooms are tiny

nice staff, the size of the room, pool area,...

awesome swimming pool with proper depth, lot's of sun beds on two levels

the gym could be better.

they have a nice gym

there are nice spaces to hang out such as the common room near the reception and the gym, the breakfast was delicious and served in a room overlooking all the town

great staff, super nice gym

kind and pleasant staff, comfortable room, small but serviceable gym (a few cardio machines, a rack of dumbbells and a lat pulldown/fly machine)

very clean, modern, has a little gym. big comfy bed and good shower.

a modern hotel, nice spatious room, good facilities and common spaces (even a gym).

lots of gym equipment

had interconnected rooms so our two young kids could have some independence

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities that

amazing hotel and fantastic value for money, bar and tapas menu amazing

great gym

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

the free underground parking is a huge bonus

spacious room, confortable, parking available. also, they were so nice to us.

wifi

the wifi connection was intermittent and bad. the door to our room was very difficult to open

very good wifi in room

the wifi kept dropping even when i reported it was not fixed

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

the pool was great too

exeptional location,friendly staff, good breakfast

and people with kids next to our room were very loud

the highlight was the breakfast room where the views cannot be matched

breakfast and scenic view from room and restaurant

they helped to get 2 rooms together so parents and kids could be together

the snack bar is very pleasant and ideal for a drink or snack any time of the day

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

would have been nice if the bar was open in the evening for a coffee or drink

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

closing time of the bar (11.00pm)

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

great bar for drinks and food

good bar and restaurant with a terrace

location away from touristy congestion, friendly staff and good parking garage with ev charger

wifi not good

wifi didn't work inside our room. we had to go into the hallway

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

tapas bar was awesome - food extraordinarily tasty

were told the bar and restaurant closed at 10

our kids had 103, also a great room

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

comfortable, breakfast was good, the staff was helpful and as an added bonus the gym facilities were nice for a quick workout

didn't get to use the rooftop pool but it looked lovely, as did the surrounding terrace

gym and roof top pool with lots of space of sun beds plus a bar

gym was small but well equipped

very clean and good access to centre via bus outside door free secure parking nice bonus gym was ok but bit small if more than two go

wifi signal wasn t very strong.

wifi also excellent

the wifi didn't seem to work in my room

also no wifi in the room not even in the

wifi throughout the hotel and room

pool was lovely

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

the spa downstairs, is really good, the gym as well

only thing was the spa center

comfortable property with great seafront location, amazing views and nice rooftop pool service was very friendly and responsive using a dedicated whatsapp channel to communicate

the pool was tiny with very little space for people as there were only 4 loungers

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

the gym is tiny, as is the pool

there are only three sun beds by the plunge pool, and the pool itself is on the smaller side

the breakfast buffet was fresh and plentiful

extensive breakfast buffet

great location, very clean, nice bar restaurant and helpful staff

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

bar and good restaurant for dinner (although the websites are not too clear about this, there is

price and the fact that there was no mini bar or safety deposit box in our room

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining area) if need

pintxos at the bar are excelent

very clean fluffy white towels and perfect white clean laundry on beds

the bar makes the best gin and tonic i have ever had

swimming pool area was pretty crowded when we

pool is nice but not so much when full of kids

the hotel also has a really good gym and spa

selection at breakfast buffet, huge pool, gym with nice view to the woods

playground for kids across the bridge

the work out gym did not have weights and believe needs more equipment.

bar tender served us drinks and then told us he was closing and turned the lights off around us

the tiny rooftop pool (spa pool)

were friendly overall and the hotel was very clean, they were more than happy to help with an early check in and ordering taxi for us, very friendly

disappointed the spa pool was not available

kind and helpful staff, incredible interior design, amazing location on the beach front, superior bar and dining set up - just immaculate throughout

the breakfast was terrific

breakfast was delicious and the welcome drink at the bar was a nice touch

the breakfast could be better.

everything except the bar service. relay perfect room, wonderful staff and super clean

a bit clearer expectation management on the 'adults only' label

although we didn’t use them, the provision of leisure facilities/swimming pool on the premises is a bonus

the spa and the gym are excellent in comparison to others hotel

loved everything… the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially the nice staff who was very friendly

the gym jacuzzi facility was a good bonus

free wifi

location bed staff wifi

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi was very poor

wifi didn't work with iphone

lovely modern hotel with good wifi.

the pool on the roof was not open, due to it being march, but the whole pool area was huge and in

rooms could have been more luxurious and the gym could have been larger with improved air conditioning, but that being said, we were very happy

no room service either

good service at the bar and very reasonably priced

amazing breakfast, freshly made, simply delicious

breakfast has all the options for everyone and a good variety

laundry service was a bit slow

it would be nice to have a bar area for guests.

clean and modern room, great breakfast, friend staff

a bonus too, there was a small fitness room we used daily

excellent breakfast in a well laid out

only thing we didn't like was the breakfast. the food wasn't very good.

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

coffee, cackes, advice, late check out not a problem

nothing! busy bar outside the room at the front but it was quiet by 10.30.

we stayed with our young kids and were so happy to have a short walk to all the sights

bit noisy in the room in the morning with all the kids going past to get to school but the location was worth the minor inconvenience

very friendly and helpful , gave us early check in comfortable bed , fresh linens , great breakfast with homemade cheese cake carrot

wifi ran a bit slow at times.

the location was excellent, the wifi was strong, and the view from our room was unforgettable.

excellent wifi service

breakfast with good view out over the concha good room service good cuisine in restaurant excellent outlook from sea view balconies extraordinarily

food service is moderate but room service was excellent

the wifi worked great

location was great! staff was friendly and helpful. the breakfast was wonderful!

just everything! location, staff, rooms, breakfast

gs, toast,

brilliant location, class views, zero noise, the breakfast is unreal, proper good food

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

clean, comfortable room, air conditioning and wifi worked well

excellent wifi connection

wifi was terrible in my room

were very clean, nice big showers, and good wifi

the rooms were spacious and the family/kitchen area was comfortable and practical

in order to access to the wifi, i had to proceed to certain pages that the receptionist didn t give at check-in

room & public areas had excellent wifi coverage

wifi basically didn't work on my 9th floor room, which was a little disappointing

at 9 am, according to our experience very late for 4* hotel, we asked, but no exception was made; wifi not continiously stable; very heavy hair dryer even for a very fit woman

super breakfast, ok wifi

wifi connection was not enough, system only let to connect two devices

the wifi offering was quite basic

wifi a/c

wifi not strong

the wifi was fast and secure, the bathroom was really modern with a good shower and the beds are

wifi in our room in some places was not that good, so if you need high speed, you must be in a

strong wifi

wifi,, was a pain

location, cleanliness, hot shower, balcony, wifi, warm

nuary)room

wifi was inconsistent and slow

small but clean and comfortable room, good wifi, very nice and helpful staff.

good wifi and kettles and mugs are available on request

took our own tea bags)

also, the wifi doesn t work either

restaurant & breakfast bar was under renovations

breakfast could have more options, and should should be fiiled regurarly with food.

the breakfast was of very good quality and great value

location was v good didn’t have breakfast opion

great location, clean and chic hotel. great breakfast. highly recommend.

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

beautiful modern bedroom and bathroom - restaurant and cafe on premises very good especially breakfast

breakfast was really good as well - lots of choice and cooked to perfection

hotel, excellent service, enjoyed use of spa and gym, perfect location

there is a coffee shop and a great restaurant and bar attached

check out at midday and early check in was much

lovely breakfast, great room, friendly staff and excellent location

wonderful staff at breakfast and reception

breakfast was lovely