bar below was convenient, eroski market almost next door

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

staff, very comfortable room, nice terrace, very nice breakfast, delicious coffee, good wifi connectivity, situated in the city centre

wifi worked well

great wifi

would benefit from some information in the room such as wifi code, spa prices and availability, tourist information

wifi in the room was horrible

the wifi was good

great lication! sea watter swimming pool. friendly staff.

the apartment is beautifully clean with a well equipped kitchen - in fact everything you need for a comfortable stay

nothing was open nearby but the room unit had a kitchen

went there with 2 kids, the stay was wonderful

for families with kids, the playground and many toys right in front of it

the swimming pool was out of action though we were not informed of this

it was expensive and breakfast was a bit lacking.

nice views, big gardens, nice pool, great breakfast, nice interior

breakfast good but should have some different variety over the days

delightful pool and gardens

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

free parking is a plus as well

situation and parking facilities are excellent the property is situated in amongst vineyards

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for our

easy, onsite parking

plenty of car parking

found out at the property that we had to pay extra 6 eur to use the kitchen, and this was not stated in our booking initially

it has a communal kitchen where it is possible to prepare and store all your food

bar in village where you can get an evening meal

equiped kitchen with tea, coffe, all the necessary plates etc common room, big kitchen and terrace, where

the apartments are spacious, well equipped with furniture, heating, the house has a big common kitchen with all things you may need, and a dining area

the wifi is excellent and the car park with its ev charging point being a real plus

the rooms were spacious and the family/kitchen area was comfortable and practical

great location, good wifi

very good wifi

bar outside and off to the side was a little louder than early to bed folks who get up early and (we requested a back room away from the noise of the plaza), friendly and helpful staff and the bar downstairs was great (+) lively bar with good simple food (+) nice reception staff, nice room, an a great bar downstairs very reasonable price and good pintxos and (+) the bar downstairs serves delicious food and wine and a great breakfast (+)fantastic, room was functional and large enough, parking and place to unload was great, resto and bar downstairs, close to (+) the bar downstairs is very popular and lively with tourists and locals alike and the tapas is superb

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on different floors to a (+)loved the location and the family room was ideal as kids had their own space. (-)ringing bell out my window and screaming kids every day

very beautiful building in an amazing location , very good breakfast (the coffee is one of the best hotel-coffees we had), food eg burger we tried was really

spa is closed saturday mornings and sunday afternoon; breakfast should use the wonderful local

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

the spa was really good and invigorating

the food in the restaurant and bar area was excellent value for money and well executed

wifi was very slow

wifi not always stable. breakfast very simple.

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

breakfast was good

the breakfast had lots of options and was yummy

lovley hotel with very helpful and friendly staff, our room was clean comfortable and warm, the breakfast was fabulous lots of choice and good quality food, this is the second time we have stayed

the staff are super helpful and offered us a complementary super late check out without any problems:)

large parking lot

super close to the great beach. brand new hotel comfy beds, good wifi

had not gotten things sorted out re wifi,parking,restaurant

the pool is old

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

it didn't have an outdoor pool area with sunbeds - there is an indoor pool, but i think you had to pay extra to use it as it

spa in the room

oh, and there’s delicious coffee, plus a communal kitchen-dining area, where you could cook some meals, if you stay for longer

they have a washer and kitchen to cook in with several grocery stores nearby

• clean rooms, kitchen and dining space

a peaceful place to relax (stayed in the 'apartment' - we'll equipped small kitchen, and large shared kitchen downstairs

bar staff were kind even when we wanted a drink late into the

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary from what's outside

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors can be a problem

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few hours

the bar and restaurant were pleasant and busy

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

the breakfast is obviously a highlight

spa fabulous

the rooms are so beautiful and the spa was easy to get into and enjoy

beautiful hotel, excellent breakfast and dinner. great cocktails l. staff was fantastic.

private parking behind a close

good parking facilities and easy access for wheelchairs

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

big parking space

private parking and good communication were also much appreciated

the spa is awesome and everything is brand new

with virtually no people in the bar or restaurant the atmosphere was poor

no swimming pool

we asked at the bar for some extra still water for the room and got charged €5 for two small bottles

nice we had a room in the annex building a sort walk from the main building next to the outdoor pool the room we had was excellent & with a fantastic view would highly recommend this hotel its

the wifi was inconsistent and slow

stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

swimming pool was closed, no wifi

pool was closed, people letting their dogs pee and poo on the property, wifi didn t work 2/3

good bedding, good wifi, pleasant park , very good coffee at cafeteria.

wifi very good

wifi was good

mentioned in other reviews, the wifi is an issue

slow wifi. very slow at times.

wifi was available

shame, since more noise nuisance was caused by kids running at 22h at night right above my room

the gym could be better.

although there is pool and a gym

the gym was the cleanest hotel gym i've ever been in, plus it has a lovely view

we also hoped that pool would have been heated or at least stated it was not heated

everything - design, location, surroundings, staff, breakfast

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

we enjoyed diner and breakfast at the hotel, all very tasty

the breakfast was excellent, and the staff could not have been kinder and more accommodating

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

breakfast

funfair with funicular to get you from the hotel to the promenade and kids rides which were fun

if you have young kids this is the place to be as there is a small amusement park on the back side

great location. excellent breakfast

the lobby bar was nice and the breakfast buffet had delicious food

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities that

we were able to have an early check in, which was great.

nice tidy nh hotel with comfortable room and bathroom. proper gym. good bar.

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

had interconnected rooms so our two young kids could have some independence

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

you do not get access to the kitchen and rooms are tiny

should be kitchen facilities for the morning too

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

kitchen facilities available in the evening

there’s also a small gym and several cozy areas where you can relax and unwind

lots of gym equipment

gym could have more facilities

kind and pleasant staff, comfortable room, small but serviceable gym (a few cardio machines, a rack of dumbbells and a lat pulldown/fly machine)

a modern hotel, nice spatious room, good facilities and common spaces (even a gym).

very good wifi in room

poor wifi, noisy neighbors

wifi

the wifi connection was intermittent and bad. the door to our room was very difficult to open

ow and unsecured); the key card for the room often didn't work.

the free underground parking is a huge bonus

spacious room, confortable, parking available. also, they were so nice to us.

the snack bar is very pleasant and ideal for a drink or snack any time of the day

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

they helped to get 2 rooms together so parents and kids could be together

the food at the bar is really bad

wifi not good

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

wifi didn't work inside our room. we had to go into the hallway

out after that), and then on the last night being called down from my room as someone in the bar had not paid their bill

a bonus is the restaurant bar downstairs

good bar and restaurant with a terrace

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

closing time of the bar (11.00pm)

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

the hotel also benefits from the bar 'pepe', 2 minutes walk

our kids had 103, also a great room

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

playground for kids

there is a children’s playground on the site which is great to keep the kids entertained for a while

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

the hotel doesn't have any dedicated area for chilling/staying with kids

closed but roberto and his staff were excellent and rustled us up a lovely spread and kept the bar open and joined us for a drink

gym and roof top pool with lots of space of sun beds plus a bar

pool & free parking… smart hotel, the location worked for us, bus to centre directly outside and

room style, gym

new, clean, welcoming and very friendly staff especially at the bar and restaurant

comfortable, breakfast was good, the staff was helpful and as an added bonus the gym facilities were nice for a quick workout

the bar service was

buffet breakfast was great

the only note - they have a large swimming pool, but it only opens at 11 am. why not earlier?!

we have heard kids running in the hallway next to the elevators

the pool area, gym & spa (paid separately but fantastic

wifi was useless, we had to ask for towels, no tea or coffee making facility in room, the breakfast

free wifi, easy to connect

unfriendly front desk service, no parking available, the wifi is not stable.

wifi throughout the hotel and room

also no wifi in the room not even in the

fantastic breakfast

beautiful room with incredible views. nice breakfast.

pool and pool area was very nice but small.

the pool was tiny with very little space for people as there were only 4 loungers

really what i didn't like but just some thoughts to consider: cooked breakfast component - not done that well, have had better the 150 euro supplement for the dog is

very clean fluffy white towels and perfect white clean laundry on beds

lively bar & pichos looked very tasty

great location and bar at the front

pintxos at the bar are excelent

price and the fact that there was no mini bar or safety deposit box in our room

nothing! busy bar outside the room at the front but it was quiet by 10.30.

location close to shops and bars and restaurants for pinchos

the bar can be noisy downstairs

close to the beach, popular pintxos bars and all amenities

were very friendly and did a fantastic job helping us with pintxos bar recommendations, area directions, and navigating the james bond-like underground parking

expectations, the upgrade offered allow us to feel as royalty, the facilities, staff, interior, breakfast, the view of the balcony, the location

the breakfast could be better.

everything except the bar service. relay perfect room, wonderful staff and super clean

location, the interior, the complimentary welcome drink and breakfast…

excellent beachfront location and breakfast, clean and not crowded, very helpful and kind staff

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

location, staff, breakfast, wifi

wifi didn't work with iphone

wifi was very poor

free wifi

lovely modern hotel with good wifi.

rooms could have been more luxurious and the gym could have been larger with improved air conditioning, but that being said, we were very happy

we tried twice to order room service, but it was not available.

answer at all after several calls) and no assistance from the reception in that

balcony, separated toilet/shower, large shower, room service

loved everything… the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially the nice staff who was very friendly

the pool was handy to use after sightseeing

a well equipped gym on site

a bit clearer expectation management on the 'adults only' label

the pool was freezing

the wifi worked great

just everything! location, staff, rooms, breakfast

staff were very friendly, rooms clean and spacious, good variety for breakfast

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and bread and butter pudding, just not at the same time), the room decor and basilica (+)best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs (+)loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was (+) it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs (-)rooftop terrace could do with a little bar or coffee machine (+) we tried the hotel bar for wine and pinxtos and both were delicious (+) excellent pinxos bar across the street (+) there is a roof top bar area to take drinks that we enjoyed

location, modern decoration and delicious breakfast

no bar or restaurant. breakfast mediocre

amazing breakfast, freshly made, simply delicious

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something in if necessary), really quiet street and real blackout blinds

mini bar items quite expensive hotel isn’t cheap although nothing really is in san sebastián

very polite staff, excellent location, good breakfast, the room has all you need - a really pleasant

only thing we didn't like was the breakfast. the food wasn't very good.

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

excellent breakfast in a well laid out

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

did not have breakfast there. location excellent.

excellent wifi service

wifi ran a bit slow at times.

the location was excellent, the wifi was strong, and the view from our room was unforgettable.

complimentary for such an expensive hotel - ordered a bucket of ice from room service and cost 3 euro

bar area lovely

reception failed to tell us about the gym, we would have used it if we knew

the tiny rooftop pool (spa pool)

a little complaint is the bar

disappointed the spa pool was not available

i’m being picky, bar could have a bit more options but bar staff were very nice and welcoming as were the breakfast

the spa is awesome and sand breakfast is with good food, lot of option and cheap for the quality

beautiful spa and gym, excellent breakfast, super kind people!

lovely roof-top pool, great design and interiors, great gym

selection at breakfast buffet, huge pool, gym with nice view to the woods

swimming pool area was pretty crowded when we