added bonus of complimentary breakfast

was brilliant the facilities were good bar open till 2am brilliant for a night cap

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

friendly reception and bar staff

the man that greeted me was ok with it considering i turned up after 12 at night, he sent me the wifi password and wished me a good stay, it was quiet the bed was comfortable, the room had a smart

wifi very good, shower was brilliant

com app, good wifi, good parking space

swift check in with clear instruction on wifi and parking - free

no wifi access. television hard to use.

being able to use the spa pool, sauna & steam room as a guest at the hotel is a bonus

we weren't able to book a slot in the hydro pool as it was fully booked

room service excellent

hotel was in a quiet location with free parking

very good room service. comfy beds. lots of choice at breakfast. a very good place to stay!

the room was comfortable and very clean. plenty of parking and free wifi .

rooms were adequate and free wifi was easy to

excellent breakfast and very comfy room with good and easy wifi access

good wifi

tv didn't work so had to change rooms couldn't get wifi ud83dude43

wifi was patchy

wifi wasn't brilliant, just a weak signal throughout most of the hotel.

staff, excellent wifi, good fitness centre

comfortable bed nice bathroom good wifi

wifi was a nightmare for my business needs but the staff went above and beyond to resolve the

the wifi was frustrating - but maybe i just caught it on a bad day.

bed, room vey well equipped for the business traveller, wifi, desk, iron and ironing board

wifi was a little patchy throughout the hotel

wifi not brilliant, but then again nice to be off the radar!

internet there was no connection even the wifi was no good there needs to be a booster in the rooms

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

very clean and a delicious breakfast, the land lady gave us a late check out, much appreciated, thank you

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

delicious breakfast and early check in (from 2pm) and a decent check out time (11am)

the staff wasn’t the fastest at serving you at the bar but not a major issue.

bar man, full explanation of check in policy, offered us an early check in, asked re food later in

the lady who served our breakfast was great she was so helpful and helped us wth

we didn't miss a cooked breakfast either

staff was very welcoming. nice surroundings. very clean good breakfast

breakfast was good quality but the best thing was the excellent staff who were far nicer than most

pub is fab - old-fashioned ale pub with great selection of beers, friendly people and good basic bar food (fresh cobs, pork pies & giant scotch eggs on grab them - served warm & super tasty)

manager could not do enough to make my stay more enjoyable , the bar staff(mia & josh)offered a warm and smiling welcome upon entering the bar

nice ales in the bar too

bar with black country ales on tap, and a small number of rooms upstairs

rooms - very clean and comfortable - in a great pub with good beer & nice bar snacks

and cheerful, clean, well located (for what i needed anyway) welcoming staff, excellent breakfast

location, facilities, bar, breakfast were all good value

easy going early check in and late check out no issue

was quaint, breakfast and bar food fantastic

was quaint, breakfast and bar food fantastic

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

so handy situated in a country park with some beautiful walks and also handy for golfers having a small golf course available

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

comfortable nights sleep, very quiet and the golf course is great for a morning run.

is a hotel, at the side of a very old golf course in the lickey hills

the signal and wifi wasn't the best

everything with the exception of the wifi!

only free wifi in the lounge, not in the rooms.

wifi, breakfast was basic

chargeable parking and no free wifi in bedroom

the breakfast was great, lots of choice, the young man working in the breakfast restaurant that morning

lovely swimming pool

great location for cadbury world and kids loved the pool, really great value for money

breakfast was very good and the stay was excellent especially the pool spa tub and sauna nothing

spa was not open or obviously available

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

i like the bar and the scenery

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to find somewhere to eat after a

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

their bar had a live band

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

staff were amazing and the bar was really friendly and welcoming

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

the bar staff were fantastic and the room we stayed in lovely

but bar did close promptly at 11

there is a separate restaurant area, and the bar has all the personality of a traditional village

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

he was even running the bar as well and asked how my day was

location. breakfast. friendly staff.

what we needed it for (stop over on our way to liverpool with 3 kids) it ticked all the boxes

had everything we needed including a double sofa bed that was ready made up for us for the kids and the bathroom was

double bed was dreadful tho & kids adjoining twins weren’t much better

breakfast was exceptional, i can honestly say the best we have ever had

location, very convenient for the nec, very quiet, lovely staff and a fabulous breakfast

stayed for just one night, our room was on the ground floor near to the bar so it was quite noisy in the evening but was quiet by the time we left the restaurant

excellent hotel with comfortable beds, delicious breakfast & helpful staff.

breakfast was outstanding and so were the team

playground facilities good for the kids

day we as a family decided to eat in the restaurant but told unable to serve food til after 6pm kids were starving

place seemed to be run by kids and there was nobody with any authority to deal with our complaints

location with good car parking and onsite restaurant with bar if wanting food and drinks and staff were polite and friendly, was given nice room with

it was in a quite location, the staff where lovely, had a great selection at the bar and the food was amazing

the wifi is really bad and i had to use my 4g most of the time

wifi signal could have been stronger and i prefer to have a fridge.

my mobile didn't have reception at all, hotel wifi was dropping frequantly.

everything else except wifi

connection to wifi so difficult

the bar was not open

alisha and adam made it a joy to visit the bar area

the wellness/spa facilitieswas also great

the pool and spa was great! so was the facilitites in general.

nice it was clean and there was a lovely atmosphere, i checked in later and managed to sit in the bar area for a while with mum and had some food and hot chocolate, beds were comfy and room was

room was spotless, staff friendly and breakfast was good quality

the breakfast was stunning,

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

staff were friendly/ helpful breakfast was lovely too

there is also a bar available in the eve

comfortable bed, warm room and good shower and wifi, all of which are important when you travel

with plenty of power, great stock of tea, coffee and fresh milk in a little fridge and excellent wifi

very friendly staff and good parking for large van.

nc yogurt, private joke )

friendly, good breakfast, parking.

no food or snacks available at bar when we came in at 11pm

i needed a late check out and that was no problem which really helped me out as i had a young child with me

very clean and great location. staff were lovely especially in the bar area

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

we was even allowed to take our drinks from the bar to our room in the evening

breakfast was really good

bar & restaurant staff were so friendly

busy little bar saturday evening

the room was bright and really spacious…… friendly staff and a nice breakfast

nice wine in bar

car parking good and the choice to stay for late check out is good

the takeaways on high st, i only travel up to see my kids

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

easy check in. added late check out on for only £10 more. close to bars.

late check out however one of the very rude staff members barged in 2

wifi not great in areas

the wifi is not very good

large tv with multiple options welcome is found on a tablet that provides the property info and wifi codes good full size bathroom with shower over bath rain head and also hand shower l'occitane

wifi was really flaky

only thing which didnt affect our stay too much was the wifi kept dropping and there was no phone reception

the bar closed to early.

there is a bar and restaurant on site, though we did not use it

the bar was excellent with tasty food

the bar was very lively when we arrived but didn’t disturb us once in the room

location for the city centre great welcome the staff are very welcoming and helpful great bar and food menu good value for money too

with an unsafe atomspshere and weird men walking round stealing drinks and trying to talk to your kids

staff great used bar for food lovely! local’s lovely

the really helpful guy on the front desk supplied us with plates, forks and even sauce ( for the kids)

the bar lady was so kind she even rang an uber for me to save me money getting into the town

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they refuse to go back to sleep

clean modern room great bed wifi top notch

everything. comfortable decent room. parking available wifi worked well

wifi was only 3 mb in my room

there are was a table top to sit with laptop at, wifi was very good

no wifi code or fire escape route visible in the bedroom

wifi connection was not the best. rooms were a bit cold. location was hard to find.

wifi information, menus in the bar and dining room

wifi a bit patchy as we were in one of the rooms furthest from the main reception

initially had a problem with wifi but rang reception and they fixed it and then rang back to confirm it was working

no phone signal and wifi not good

lovely peaceful village and good easy car parking

family was celebrating, with friends, the return of a relative to the village after a long

inn with parking onsite,massive room and bathroom with a huge bath, the manager was very friendly,

excellent facilities and hot breakfast

great bar with very cheerful patrons

wifi isn't great, the bathrooms could use an update and the bar area needs some new

no safety mechanism so ended up getting burnt light fittings were dusty room windows not clean wifi was poor all these points were raised at checkout and was told they would be followed up,

have really gotten the plumbing and the wifi right in this property - both of which can be difficult to achieve in an old building

nothing, it was excellent

her than the wifi was a bit slow).

wifi was somewhat hit and miss

breakfast - very dry food .didn't enjoy. wifi very slow,cannot stream

wifi was also great throughout the

excellent wifi

was a bit dated, wifi reception wasnt the best

wifi was poor - very low strength and spasmodic - definitely needs improvement.

the wifi didn t work very well

no wifi available

wifi was a bit hit and miss when i was there, as i start away from home a lot, access to netflix

no wifi in the bedrooms

i had a tired room that was cold and the wifi was just not good enough (kept dropping out). (+) both the desk and the wifi were good (+) contrary to other reports, we found the wifi to be pretty good

stylish bar and restaurant, good food, great service

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

our room was continually banged by other residents when passing through to go down stairs to the bar area

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

was average didn t like the scrambled egg and wasn t any pancakes or smooth orange juice and wifi was lagging very badly had to keep constantly use me 4g which wasn t great also our bathroom

very good experience except wifi isnt very stable at times

refreshments in the room, comfy bed, very clean, good wifi, great breakfast and nice staff

room furniture a little shabby and wifi kept dropping out

wifi was not great, slow at times but always worked.

no free wifi in my room!!! even though i told at least three members of staff!!

wifi was very good as well

free parking and wifi

wifi connection wasnt brilliant but its not the end of the world

struggled with the wifi

they communicated well in advance of my stay and allowed me to have a late check out, which is important to me

be helped but what i don't like is trying to manoeuvre around all the tables and chairs in the bar area where you need to pass to get to the rooms

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of the 4 bathroom lights worked but

calling me repeatedly at 9am & 9:30am to tell me late check out wasn't available

of hot food but the included coffee was like dish water and tables basically non existent with kids running around to see santa … no staff easily available or obvious tho some i think dressed

the breakfast in the morning was exceptional, and had a great variety of options available to choose

staff very helpful and cosy breakfast room where your breakfast is made next to you is a nice touch

superb breakfast from sam - awesome french toast with fruit and creme fraiche

breakfast was included and couldn’t be faulted

breakfast, really friendly and attentive staff

reception and bar area was nice and relaxed

no one at the bar area every time we went, with no one around, we had to pay at reception

plus a lounge, a bar and food available

the bar could have a better range of drinks, there were no non-alcoholic options for example

no beers, ales, or ciders on tap even though the bar has taps visible

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the mini bar is complementary great size tv

the experience was great except the early check in fee

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

wifi is really bad

wifi needs improvement. interrupted frequently

wifi was poor - most of the time not good enough to watch netflix

poor wifi

wifi was pretty slow

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

honesty bar is a nice touch, breakfast was delicious

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

food and breakfast is served in the pub/restaurant next

although we did not use it, the honesty bar was good

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use my personal data

tv remotes and wifi signal occasionally temperamental ...

first room the wifi was very poor and intermittent, partly due to distance from router and also due to ongoing

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

also, this place has the best bar snacks ever

country setting, bar with lots of character & good beer, spacious rooms, lovely staff, great breakfast choices

excellent freshly prepared breakfast

lovely atmosphere in the bar / restaurant

it's a shame that they do not keep the bar open for guests a bit longer

good wifi

having to pay for wifi

wifi was free

nice big tv and free wifi which

no free wifi !

wifi a little slow and dropped in and out a fair bit. but that didn't worry us at all.

there was free wifi available throughout the hote which meant that the lack of signal was not a problem

wifi could be better

wonderful,all just fine, pnly glitch was my wifi was not working but it didn't matter!

poor wifi and mobile service.

late check out which meant no uncomfortably early alarms on the

families allowing their kids to run up and down corridors screaming and laughing at late hours and continental breakfast is

no kettles or tea making arrangement. kids under 6 can't use the bunk bed.

breakfast food didn't include many eggs/meat/protein sources

it was clean. the security and staff were nice. you can pay for late check out.

everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the future

facilities in the gym, spa and room sizes

the roof top bar was excellent! staff was really helpful and friendly!

the lobby was beautiful shout out to alex in reception who was exceptional and accommodating our late check

everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the future

having a cooked breakfast

breakfast was good and location excellent

collar place, interesting people at the bar and staff that is quirky in the right way

the breakfast was a nice touch but more vegitarian options could have been provided (for example, ham

location was brilliant, we would of preferred a cooked breakfast but what we had was fine

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities on the premises,  that the washing machine had not been delivered

we managed to get an early check in which was fab and a parking space which made things very easy

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

available (no vending machine or anything) no breakfast served, and in the morning there was laundry all over the place in the public walkways, had to climb over everything to get out

not an early check in as £10 an hour but more time in the bar as going to the match

'block'

no code for wifi

a while to get anything other than normal tv to load and phone signal is poor but you get free wifi which for the most part works well

quiet, clean and very comfortable beds easy check in, great wifi speeds kitchen is a nice touch.

room

plus the wifi helps a lot in case one has a poor network

wifi is not very convenient.

wifi was fairly weak and the shower flooded.

nothing really, the wifi wasn't that great compared to my previous stay

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

except the bar didn't serve my favourite nightcap of southern comfort

for the babies bottle, lovely breakfast and family friendly restaurant with crayons for the kids and very nice

breakfast, had an early check in , lee receptionist is sooooooooooooooooooooo pleasant and goes above and beyond

late check out early check in couldn’t fault it would definitely stay again

the gym access came as part of the stay and was very good

liked the location, the size of the room, speedy wifi and floor to ceiling window

the wifi wasn't that strong. minor issue.

the wifi could be better

the wifi reception not that great had to use my mobile data

no free wifi

no free wifi

told/offered about wifi, last minute change of hotel email i didn t get until i d already checked in, gym poorly

in bathroom television remote hit and miss, tv kept turning off gym not terribly well equipped wifi without password, therefore unsecured network and not ideal for

wifi didn t work and nether did the tv

wifi doesn t work on my laptop

wifi was very hit and miss

wifi was extremely slow, for working professionals difficult

wifi not great from the room

overall we liked everything shower gel provided shampoo provided wifi everything

you should not have to register to access free wifi.

5pm late check out

very engaging and were very good with the kids

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely ok

overall stay is good. however no tv channel for kids.

parking £15 rip off and £10 extra late check out 5pm excellent

free wifi and the fridge in the room were very handy.

the wifi signal

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival that it would be sorted and not

good location and clean, modern room. the wifi connection is strong and included in room cost.

next day, tv and the wifi wasn t working for about 3 hours

large room, able to sleep well. good wifi, luggage storage after checking out

free wifi was a bonus

wifi did not get a strong signal all the time kept having to wait for it to catch up.

wifi signal not great

the wifi signal was poor, can't even use the search engine.

wifi unsecured with an expired security certificate on the t&cs- not good for business visitors!

location, facilities. bed was comfortable. shower was excellent. room was large. wifi was good.

wifi was slow

great location on broad street. friendly staff. rooms clean and wifi good.

the free wifi was necessary and utilised

selection at breakfast,staff very friendly and helpful

hit and miss not great on checking in but excdllent service checking out and arranging late check out

bed was not good and it was not comfortable to sleep for kids

staff who took the time to tell me where everything in the hotel was, breakfast/check-out/late check out etc and helped me sort out my awards thingy

was met by dean, a very pleasant member of staff on reception and was able to have a early check in very friendly staff and hotel room was spotless

the bar was lovely especially the outside seating which was spacious

noisy with a room above the bar but worth it

lovely bar and restaurant area and good food

,the history of this place is really interesting then out at the back there is a bar some booths , tables and a dj and street food vendors , amazing stay , walked into city centre

lots of space to sit in different areas near the bar & outside

wifi didn t work

wifi was a little temperamental at times, but this may have been something to do with being on the

nice room, very comfortable bed. excellent wifi.

menu system, plenty of power sockets

th usb and 3 pin) good shower, friendly staff, good wifi, comfy bed, air con, working lifts, close to city centre

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check out which was 1pm

when i asked about late check out hony was really helpful and

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

but only £15 for a late check out till noon

excellent value for money. great location and bar staff friendly.

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

great place and desk guy was sound and bar beside great crack in station bar very friemdly

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

would have liked a night cap in the bar when we got back but it had closed at 8pm.

didn't rate the wifi high because it didn't work and they didn't have parking but everything else was brilliant

offered wifi

wifi could be better

wifi connection - poor

train station - large room size with all the facilities - excellent breakfast - good wifi connection in the

issues connecting to the wifi

on,y small niggle was that the free wifi was a bit slow but that s not an major issue....

my room was a perfect size and it had a fridge large tv wifi coffee and tea facilities an iron and ironing board already in the room and amazing views

great free wifi

room a little too hot, my wifi didn t work very well

we drank in the bar (saddles) both nights after returning from stratford and aj the barman did an excellent job of (+) the bar was lovely and loved the theme of it (+) 24hour bar service (+) good bar and food was brilliant (-)nothing.,,, although a lounge bar will really elevate it and encourage us to stay on site more (+) the rooms were lovely, clean and the bar and restaurant were quirky

family suite was enormous and perfect for the kids and us

no kids menu in the restaurant

screaming kids in corridors at 7 am and in spa..

fault tbh, if there is anything i wish the check in was earlier and maybe an option to pay for late check

he wifi worked well

the wifi was fine

and there was instant easy connection to macdonalds wifi

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

11 for a glass of wine. couldn't get wifi.

wifi password hard to find. pillows could have been better.

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

wifi was free but not secure it was provided by 02 but they asked for your mobile number whicj i

hotel s very clean, the breakfast included was great and the wifi speed was great

due to the late hour, i was unable to sample the free wifi

the bed was huge, bunk beds for the kids and enough room for a travel cot, staff were lovely, and the locals were chatty,

good all rounder with secure parking and a bar downstairs

the room were 2 rooms for kids and master

towels noise kids were playing football right under our bedroom window where my car was parked shouting from

having to walk across the bar to get the elevator to the room.

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

location and bar area and breakfast and comfortable bed great hotel!

the breakfast is very good , nothing is cheap it’s all quality and the staff are very good

the gym facility was great and not busy. the room was clean and spacious for two persons.

clean room, large comfortable bed. friendly, helpful staff. really nice breakfast.