there was a roach in my queen spa tub room.

spa was quite small and none of the drains had working stoppers for the tub or the spa

i asked for cleaning supplies to clean the room, i wiped walls tables handles the spa and the showier

booked a queen size spa bath room

the spa tub

wifi, bed

wifi connection did not work

bed was very comfy, free wifi, and close to shopping.

wifi & lots of towels

friendly service; clean room; wifi availability; in-house restaurant; & indoor swimming pool

he changed my room to a one with a better wifi connection and was happy for me to have a late check out without added charges

wifi was poor it had a weak signal and disconnected often

staff was excellent , very good wifi and lot of restaurants nearby

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

free parking

property was clean, staff was friendly, perfect continental breakfast ! will stay again!

room was clean and bed was comfortable breakfast was nice

it was in a great location and the breakfast was delicious

the fitness room was not kept; towels not available; no water; no weights to use; no tv remote

there wasn't no pool or fitness room like they show on

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the manager phoned the receptionist and said “it looks bad” for paying customers to

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

was pee’d out and it smell like old mod or dirty water then had to pay an extra $20 bucks for early check in told me wasn’t able to get my first day money back cause it was already processed

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

no laundry room that i can see, snacks over priced

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

would have liked to have a decent breakfast but none was provided.

bed was amazing and kitchen was nice i liked everything..

it had a working kitchen with a fridge.

the kitchenette and laundry

no real continental breakfast

shuttle service was prompt and staff was friendly

00 for a candy bar that the desk attendant told us was $2

didn't like that i had to pay for my breakfast

the shuttle driver and all other staff were friendly, courteous and helpful

modern, friendly staff, very comfortable bed and airport shuttle

no breakfast

location, free breakfast and parking and laundry facility

roku tv was available for my kids.

we were also across the hall from the laundry room

location for my purpose of being there. didn’t use kitchen had no need to.

we arrived after midnight and my kids were thirsty, we asked for water they said they don’t have

breakfast can be much better and the coffee

breakfast was horrible, the kids wouldn't even eat it

it was a cold night and kids with me i felt helpless

breakfast no good

also free shuttle to airport where you can take cta train into downtown chicago

convenient with round the clock frequent shuttles to mdw and clean rooms with all the essentials including microwave and mini fridge

left too early so no breakfast

also, easy access hotel shuttle

felt like walking down a high-school gym locker room

breakfast was good, loved the location

staff was very accommodating, hot breakfast was great.

great location, great breakfast, comfortable beds, and a bathtub to boot.

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

healthy options during breakfast would be nice

pool was open breakfast was great and it was clean and comfortable.

i didn’t stay for breakfast

the pool is tiny too small to enjoy

00 a day for breakfast for myself and the kids

loved the fireplace in the lobby and free shuttle service to the airport! very friendly staff!

bad kids ran the hall all night

i also liked the pool and the gym

shuttles

breakfast was decent

and other weary travelers with late next day flights have a late check-out w/o problem, and the shuttle driver offered to give us lifts to food, sundries, etc (an offer i availed myself if, to

the comfortable beds and the hot breakfast peaceful

breakfast was fresh and had nice variety

cookies in the lobby, the late check out time and long breakfast hours

complimentary breakfast was very good with many options

staff was helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was

the breakfast is the morning is filled with choices and tasty

clean an nice room. breakfast was very good.

parking is great and allowed us late check out

this location has parking for my truck

reasonable pricing +pool+free continental breakfast=one happy mommy

the room was really nice and loved the spa tub!

we weren't able to eat breakfast coz they require mask

the continental breakfast was good

the free breakfast didn’t have any meat or eggs

it has a decent continental breakfast

there was no complimentary breakfast

she allowed us early check in which what we looking for after 8hours drive from toronto

like the breakfast and how they treat me when i when to check in and out nice place nice

no breakfast - was advertised no coffee

staff was super nice, the kitchen lady even washed my baby’s sippy cups

wood floor in kitchen

my kids and i got to here the people next to us have sex all night

casino area , quiet and clean

didn't have breakfast, my roommate did and said it was just okay the small casino area

the hot continental breakfast was unexpectedly tasty!

checked out around 9 am and didn’t see any breakfast but i did enjoy my cup of coffee on my way out the door

pool and workout room were both closed but it posted online then i called and was told they were

it could've been better breakfast

the pool was not open or the hot tub. and there should be an ice machine on the second floor

kitchen was wonderful

i didn't eat breakfast.

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

price, kitchen, dog friendly

'breakfast' very minimum, but okay for room price.

pool way to small for number of guests using it. also, no hot tub.

cleanliness and breakfast

it was about an hour to get downtown. the pool keycard reader didn’t work

clean - staff was excellent and the complimentary breakfast was very appetizing

children were upset the pool was closed

the bar restaurant is really good

nice that there's a bar in the lobby (though we didn't use this)

the bar area was great the gym was awesome with the glass window

could of used improvement were a few more options for the breakfast buffet at $12 and having the shuttle start at 6am instead of 7am

staff were great, they have a shuttle and the giy will take you snd oick you up as long as its between their business hours

nice kitchenette for families. good breakfast.

the breakfast was very good, clean and well presented

pool great

kids liked swimming in the pool

the only thing that was disappointing is the pool broke right before we got there

pool was closed there was barely any hot water the toilet barely flushed the air conditioning

outdoor pool not open on sweltering weekend

wish the breakfast had at least some protein like hard boiled eggs

breakfast poor, a muffin and coffee was okay for us but most people expect a better selection of

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

gym,laundry

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

love the breakfast idea also $10 for adults and free for kids

location and gym

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

accommodating a guest who needed a late check out is a must for quality and return service.

the bar had great drinks and food

i was even allowed a late check out since i checked in at about 10pm on arrival

great food super staff, wonderful gym

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

the gym ends serious upgrade.

the fitness gym is cramped and somewhat limited

covid-19 inhibited room service! and no restaurant or daily cleaning or pool or gym

the gym was on the smaller side but had what i needed.

the overnight bar manager was also superb

the pool was not open, and the laundry facilities were also broken on the floor

was i charged a 25 pet fee

swimming pool, comfortable bed, breakfast, supportive friendly staff

didn't work pool wasn't working hallways to the room were dirty i know they're under renovation but for the

i didn't take advantage of the breakfast.

the breakfast is great there

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

the kitchen with a fridge so that i could keep my soft drinks cold

breakfast was suppose to be included according to making the reservation. none!

the room serves, the breakfast

it was by a casino

clean, comfy rooms, yummy breakfast, great staff.

☘️ud83dude4cud83eudd70 oh and a really nice relaxing lobby area, great gym and a food/accessories shop for the essentials in the hotel

the pool was not circulating well, so didn't seem real clean

only hotel i go to with kids

quality and selection of food on breakfast buffet

breakfast was great

comfortable bed, free coffee bar in the lobby

it has a small gym in the room!! amazing!!

the manager also charged me for a service animal when service animals are not to be charged for a pet fee

room has a gym

wifi didn't work in our room and when we took a shower we were up to our knees in water because it

they didn't tell us about breakfast, wifi password, etc

wifi was next to nonexistent

comfortable bed, excellent wifi

nice room size, comfy bed and good wifi

clean and close to cog hill golf

had a golf outing and wedding reception and this was perfect location

on prior reviews we chose this motel for my husband to stay in after a golf outing - location, budget friendly, convenient and it was extremely clean

breakfast was very good

at breakfast, i had to leave the room because the staff member that was responsible for the area was

clean, comfortable place. nice breakfast. pleasant staff.

hot breakfast and clean & comfortable room

breakfast,cleaning,and comfort

early check in. room was clean and smelled fresh.

breakfast was nice and simple

just that due 2 the corona virus mess the pool n breakfast had been closed

nice breakfast

location and breakfast selections were nice.

pool was very cold couldn't enjoy it with the kids

excellent customer service, good selection for breakfast and pool available

this hotel was in a good location, clean, and had a great breakfast

it was excellent but the breakfast stood out.

what i did not like.... nothing except a fresh fruit bowl for the season added for breakfast.

no buffet breakfast

light breakfast

good breakfast in morning

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

to me and they were able to print it. great breakfast nice waffle machine

it was during covid the breakfast was suspended so i would of like a coffee pot in my room

my only disappointment was that the washer in laundry area was out of order

i hear breakfast included,i am expecting a real breakfast,like eggs,sausage,coffee,waffles etc

clean facility and they kept their word that they had breakfast

the breakfast was bread and cereal worst free breakfast i've had a hotel. horrible selection.

the location was great, with the new casino and some good restaurants nearby

staff is always amazing && breakfast is great!!

breakfast was meh

breakfast looked good until i got closer

fresh excellent breakfast offerings with plenty of coffee

kids were running the hallway at 9pm

i brung my kids so that they could swim

the breakfast options need to be updated

they could have more selections for breakfast

the breakfast! please add more items!

breakfast was somewhat disorganized.

breakfast was ok

the continental breakfast was mediocre.

breakfast was delicious with tons of options for hot food with good coffee

breakfast absolutely poor, insulation of the rooms not very good; we were lucky that there were not

bad thing, wifi didn't work that day because of a bug in all the building

no wifi

the price and location are great, place is clean and comfortable, free wifi, and staff is friendly

wifi never connected during our stay.

wifi does not work the best

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for us as we travel light

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for us as we travel

the fitness center and free laundry usage was super handy

the gym was alright and they had a laundry room you could use for free

plenty of breakfast options for

had great breakfast

it was a bummer that the pool/jacuzzi was closed due to covid 19 however my bd & i

clean and breakfast,coffee etc.

thing i thought the pool water could be a little clearer b sides that breakfast was excellent the lady who was

breakfast was the best i’ve had in my recent travel

bad wifi, really bad

wifi is spotty but we are here to have fun not use our phones.

dodgy wifi.

wifi

wifi worked perfectly whole time