real happy with the sack breakfast

there were also a lot of little kids in the workout room hanging all over the the machines making it impossible for adults to use

when i booked my room i wanted a private room with a door or it and a kitchenette because i was traveling with kids and i needed a separate room and kitchen

casino area , quiet and clean

two days of a brown sack with chocolate muffin and breakfast bar :(

i enjoyed the pool and hot tub as well

breakfast was the best i’ve had in my recent travel

it is updated. pool was open. comfortable beds.

it was a bummer that the pool/jacuzzi was closed due to covid 19 however my bd & i

i didn’t saying anything because a lot of families were using the pool and some little ones were going into the hot tub

breakfast was very good

stayed because of a wedding. staff friendly. breakfast tasty and coffee exceptional.

clean, comfortable place. nice breakfast. pleasant staff.

good breakfast

breakfast offerings had a good variety for all most plans

wifi was next to nonexistent

nice room size, comfy bed and good wifi

they didn't tell us about breakfast, wifi password, etc

wifi didn't work in our room and when we took a shower we were up to our knees in water because it

comfortable bed, excellent wifi

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

upon asking for more i was told to call down the next morning because laundry wasn’t done

upon getting there no elevator was working and the vending machine took my money laundry facility was down and pool was

we got a decent night's sleep and even missed breakfast

everything except it said no pet fee and they charged me $45

good breakfast

breakfast was very good lots of selection

i liked the breakfast and the gym

desk guy (so sorry i can't remember his name) was very nice and accommodating to early check in

the pool was not circulating well, so didn't seem real clean

advertised pool which was closed no waffles or cold cereal for breakfast

excellent customer service, good selection for breakfast and pool available

thought there was a hot tub, pool wasn't heated

it was excellent but the breakfast stood out.

breakfast was good

plus the breakfast was so good

breakfast area was clean

the rooms were very clean and the breakfast was delicious.

breakfast was very good. location was perfect.

nice breakfast

no breakfast

locally convenient, pet friendly, great staff,minimal breakfast

we went out for breakfast.

nothing major--had to wait for coffee to brew when i went for breakfast. not a big hassle.

the continental breakfast had a big selection

loved the gym facility and it was very close to our family in the area

everything the breakfast was even good

the manager also charged me for a service animal when service animals are not to be charged for a pet fee

there was some gym equipment in the room as well, which was a nice touch

00 pet fee on booking

the breakfast served for great!

the complementary breakfast was really good , and a great variety of breakfast items

the breakfast was great and the staff was very helpful

the pool was a bit murky but i believe it was from recently poured chlorine…

the hotel was clean, beautiful and cozy. the staff was friendly and helpful. breakfast was good

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

healthy options during breakfast would be nice

customer service was kind. the breakfast worker was polite, pleasant and helpful.

location and the free, hot breakfast.

the breakfast choices were equal to many other more expensive hotels

clean and close to cog hill golf

had a golf outing and wedding reception and this was perfect location

on prior reviews we chose this motel for my husband to stay in after a golf outing - location, budget friendly, convenient and it was extremely clean

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

wifi was poor it had a weak signal and disconnected often

staff was excellent , very good wifi and lot of restaurants nearby

the manager was rude about the parking on the property

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

roku tv was available for my kids.

were knocking on my door at 1:30 am because kids were partying across the hall and the staff at the desk said they couldn't do anything but say

excellent breakfast very clean

our room smelled fresh, and our breakfast in the morning

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

no continental breakfast, no computer room (business center), no pool

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it never dried the

no early check in

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

pool and workout room were both closed but it posted online then i called and was told they were

the pool was not open or the hot tub. and there should be an ice machine on the second floor

it could've been better breakfast

when i awoke to get breakfast i was told breakfast ended at 9am.

one is very disappointed breakfast and one star

this location has parking for my truck

i pool was broke

very friendly staff, wide variety of breakfast options

clean hotel. comfortable beds. friendly staff. good breakfast. great location.

very clean, looks like a new construction, very comfortable. great breakfast

breakfast hot

the kids enjoyed the wifi, breakfast and the many tv channels.

i really liked the rooms and the free breakfast. the food was very good

it was a cold night and kids with me i felt helpless

breakfast can be much better and the coffee

to stop hiding behind covid and start serving a better breakfast rather than coffee and granola bars

slept through breakfast

no breakfast - was advertised no coffee

there was no complimentary breakfast

customer service an the breakfast

she allowed us early check in which what we looking for after 8hours drive from toronto

couch broken no ventilation (fans didn't work) toilet broken spa tub was nasty dirty

i asked for cleaning supplies to clean the room, i wiped walls tables handles the spa and the showier

booked a queen size spa bath room

spa was quite small and none of the drains had working stoppers for the tub or the spa

the late check out time was also a plus

in room that's not good wifi was confusing

wifi, bed

bed was very comfy, free wifi, and close to shopping.

wifi connection did not work

friendly service; clean room; wifi availability; in-house restaurant; & indoor swimming pool

he changed my room to a one with a better wifi connection and was happy for me to have a late check out without added charges

a little early check in

sign posted not to take breakfast to your room?

breakfast didn't start early enough for me

breakfast poor, a muffin and coffee was okay for us but most people expect a better selection of

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

sparce breakfast

price, kitchen, dog friendly

some breakfast bars, coffee and tea and hot water for instant porridge on a table in the lobby

i like the kitchen necessities available, it makes my trip smoother

not many amentities and breakfast was granola bars

the bar restaurant is really good

there was no continental breakfast

are very comfortable, rooms are clean, staff is very friendly, pool is warm and relaxing

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my older mother and they put us on the seconds floor when the elevator was not working,

we used the gym and pool and were happy with both

gym,laundry

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

location and gym

cleanliness and breakfast

pool way to small for number of guests using it. also, no hot tub.

no pool and no breakfast bar

breakfast was excellent, staff very nice , loved the little extras in snack area has nice pool

staff friendly, room clean and breakfast was very good.

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

onsite laundry! great breakfast!

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

staff was very accommodating, hot breakfast was great.

great location, great breakfast, comfortable beds, and a bathtub to boot.

property was clean, staff was friendly, perfect continental breakfast ! will stay again!

not much options for breakfast

our room but we reported it and the clerk tried to fix it , but other than that bed, breakfast, fitness room all were enjoyable and last but least the clerk was very helpful if we needed anything

there wasn't no pool or fitness room like they show on

bed to rest on fridge and microwave to warm food whenever we like yo eat breakfast was

was not a hot breakfast just a grab and go even though booking

did their best to provide early check in

the hotel was very nice and has an awesome swimming pool.

fitness center had funny smell

after a night celebration, it was wonderful to wake up a little later and still enjoy the pool

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

the size of the room was excellent & my kids loved it!

though, i paid for 6 people and had requested for a very clean room as i was staying with kids

nice fitness center on sight

breakfast options & friendly staff

breakfast was outstanding and the staff people were great

the hotel was immaculately clean, breakfast was great and the location was perfect.

i like the breakfast. there were enough items to make a full, delicious meal.

clean, comfortable rooms. great breakfast. very, friendly staff.

the breakfast was amazing and complimentary

area is degenerating. some areas are nice. pool area is being worked on.

over slept breakfast

rates are to high and with no swimming pool

i felt for the money there should have been a pool.

good breakfast

parking is great and allowed us late check out

room service; no pay-per-view option; my initial front window experience left a poor impression

booked here because my kids wanted to swim i even called to insure the pool was being utilized

that the pool closed at 9

kids coming from the pool felt the chill

holiday inn standard and not even a 2 star hotel more of hostel than hotel, there was no room service to change

was super accommodating and let me do early check in at 11am instead of 3pm with no extra charge

staff was helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

the laundry has become expensive - over $5 to wash and dry a single load

wish breakfast wasn't so early and ended so quickly

- the breakfast buffet was very limited and food was lukewarm

breakfast

breakfast absolutely poor, insulation of the rooms not very good; we were lucky that there were not

could of had better breakfast for the money we paid

breakfast very poor

oh it had a laundry basket

no breakfast

the kitchenette and laundry

bed was amazing and kitchen was nice i liked everything..

vending machine, laundry room if you need to wash

i loved the prompt check in service and the airport shuttle was such a huge help.

breakfast was not until 6:30.....and no coffee to be found before that time.

the noise continued until 1am coffee bar was

00 for a candy bar that the desk attendant told us was $2

breakfast was not included, but it was there if we wanted to pay.

we stayed 3 days with our kids and he was so rude to us when we asked a

no hot tub by pool

pool its my only issue, for people who enjoy to swim the pool was small and not deep at all

the scenery the bar the pool table everything

many kids on premises

it was by a casino

everything was great i just wish the breakfast was back.

the kitchen with a fridge so that i could keep my soft drinks cold

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the front desk clerk

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people are not as clean as other people, when i eat my breakfast i don't want to hear

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around people blowing their

it was nice & comfy; breakfast is very good; coffee & tea is available around the clock; & it’s quiet for the most

waffles for breakfast

the breakfast was good and the lady serving it was real friendly

i would have to go to the main floor just to get ice. there weren't many breakfast options.

outdated bathroom. beef up the breakfast bar a little.

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

all was well! breakfast was a major plus.

felt like walking down a high-school gym locker room

the breakfast was decent and the hotel staff were very friendly and helpful

free breakfast!!

i enjoyed my alone time in the pool

staff was very friendly and extremely helpful with the getting the airport shuttle.

00 a day for breakfast for myself and the kids

the hours of the pool and the breakfast

i also liked the pool and the gym

i do wish the hotel served hot breakfast

very clean , staff is magnificent,(breakfast)

light breakfast

to me and they were able to print it. great breakfast nice waffle machine

no buffet breakfast

i hear breakfast included,i am expecting a real breakfast,like eggs,sausage,coffee,waffles etc

my only disappointment was that the washer in laundry area was out of order

didn't eat their breakfast

it was during covid the breakfast was suspended so i would of like a coffee pot in my room

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices (laptop and cell

breakfast was meh

did not have breakfast

the location was great, with the new casino and some good restaurants nearby

breakfast looked good until i got closer

liked the amenities: gym, free parking, streaming access and complimentary breakfast

they had a nice big pool for the kids to swim

breakfast choices were terrific and included hot and cold choices as well as smoothies

the breakfast was good. staff was very helpful and friendly. rooms were spacious and very nice.

also i was not told the pool was not working and we had to ho next door to use the pool

they had pictures of a hot tub in the swimming pool area but there is no hot tub at all

i will most definitely be back soon & the breakfast was good, but could've been a little bit better

no pool, same breakfast every morning.

could be eggs, meat for breakfast

pool wasn't open & no breakfast.

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

we were in town for a wedding and needed an early check in

only to arrive at 9:15 and was told by other guests they were told they closed at 9pm, yet the bar was open, so they ordered drinks

comfy bed. super clean. great pool. nice staff.

bar was full service and stayed open pretty late

we also enjoyed the amenities, loved the library and the gym, as well as the lake and

the room and even the bar was nice

he does it all for the dinning area and the kitchen alone

breakfast was good but not a buffet.

everything was great the reception, the room and of course the bar !

our stay including breakfast but i ended up spending 18 dollars on breakfast for my two kids

nice outside buildings free parking quite gym u can do a full body workout in

pool

decent decorated for the holiday season and loved the pool

liked the good prices and the free parking and breakfast

fitness room had 2 tvs, but only found one remote & it only worked on the tv i wasn't wanting to

breakfast was great with different options

a hot tub would have been great for the pool

breakfast had run out and was not refilled in time for us to eat any

breakfast was great - the coffee bar at the entrance was nice, plus the christmas decor

the pool could have been open

gym was too small

the breakfast was great and had good rotation of hot items

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when my meeting was pushed

when the waffle machine part of complementary breakfast wasn’t working they went out of their way to fix it for me despite me saying it was

small pool. but only because my daughter was expecting something bigger.