swimming pool, comfortable bed, breakfast, supportive friendly staff

upon getting there no elevator was working and the vending machine took my money laundry facility was down and pool was

we got a decent night's sleep and even missed breakfast

no breakfast

the pool was not open, and the laundry facilities were also broken on the floor

i liked everything about it. maybe a complimentary breakfast

everything the breakfast was even good

me going to the front desk on 2 days to get the grab bar near the toilet fixed, which was essential for my family member who uses a wheelchair

booking said pets allowed but nothing about about the surprise $100 non-refundable pet fee

the manager also charged me for a service animal when service animals are not to be charged for a pet fee

breakfast was great! everything was great!

breakfast delicious and fresh every morning, pool clean, staff amazing, room spotless, such a quiet peaceful area, ample parking, the list goes

was not able to utilize the pool or hot tube because there was so many kids on this day

the location was great! the breakfast was delicious!

like that it has a spa in the pool area

wifi didn't work in our room and when we took a shower we were up to our knees in water because it

they didn't tell us about breakfast, wifi password, etc

nice room size, comfy bed and good wifi

wifi was next to nonexistent

comfortable bed, excellent wifi

sleep inn before it was really nice and clean and it smelled so good all threw the hotel nice the breakfast was great and above all the staff was great very pleasant and

breakfast was very good

the breakfast was very good and the room was comfortable and clean

good breakfast

clean, comfortable place. nice breakfast. pleasant staff.

the rooms were very clean and the breakfast was delicious.

plus the breakfast was so good

just that due 2 the corona virus mess the pool n breakfast had been closed

nice breakfast

breakfast was nice and simple

we did not like that the pool was an open and the food is not great.

pool was very cold couldn't enjoy it with the kids

actually had milk alternatives for their continental breakfast which is huge because most places don’t offer that

advertised pool which was closed no waffles or cold cereal for breakfast

chlorine level in the pool was so strong

staff was super nice, the kitchen lady even washed my baby’s sippy cups

the woman serving breakfast was rude but other staff was great

there were also a lot of little kids in the workout room hanging all over the the machines making it impossible for adults to use

wood floor in kitchen

when i booked my room i wanted a private room with a door or it and a kitchenette because i was traveling with kids and i needed a separate room and kitchen

cleanliness and poor breakfast

breakfast was from 6 to 9

when i awoke to get breakfast i was told breakfast ended at 9am.

one is very disappointed breakfast and one star

bathrooms need to be a little more cleaner and it said free breakfast but it was the same food sitting for 2 days my keys wouldn’t work had to get them

breakfast was wonderful

friendly staff, staff was constantly cleaning, breakfast was excellent!

thing i thought the pool water could be a little clearer b sides that breakfast was excellent the lady who was

clean and breakfast,coffee etc.

the hot breakfast and the swimming pool.

breakfast

we went out for breakfast.

reserved a non smoking room but arrived early to check in my room was not ready so i was told i could get a smoking room for a early check

i didn’t have breakfast

nothing major--had to wait for coffee to brew when i went for breakfast. not a big hassle.

so spacious and very clean. breakfast was great.

the hotel was clean, beautiful and cozy. the staff was friendly and helpful. breakfast was good

the complementary breakfast was really good , and a great variety of breakfast items

in the fitness center the dumbbells set is incomplete: only 1 dumbbell (not a pair) - 15#, only 1 - 20#,

love that i was really clean everything look nice the pool was clean bed comfortable everything was just

this location has parking for my truck

nice fitness center on sight

comfy beds, clean room and clean safe warm pool area

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

though, i paid for 6 people and had requested for a very clean room as i was staying with kids

the room was great, loved fitness center and pool

the hotel was immaculately clean, breakfast was great and the location was perfect.

breakfast was good

breakfast was over cooked

the breakfast was amazing and complimentary

clean, comfortable rooms. great breakfast. very, friendly staff.

needs to fix elevator pool

great place to stay, staff is friendly and nothing like free breakfast before driving to jobsites

breakfast

breakfast was good

breakfast could last until 10am

atmosphere and the pool was warm and fun my children really enjoyed our stay the whole hotel is very spacious and the

specifically came for the indoor pool

did not like the fact that the indoor pool was not available but upon making reservations did not state that, and when we went to pool

kids are running from room2room slamming doors all night

that the pool closed at 9

very clean very helpful staff an the breakfast ever morning

like the breakfast and how they treat me when i when to check in and out nice place nice

customer service an the breakfast

there was no complimentary breakfast

no breakfast on weekends

the breakfast was nice as well

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

i also liked their variety for breakfast and that they had flavored creamer for the coffee

love that it comes with breakfast and the room was clean and the pool

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

breakfast was ok

breakfast very poor

breakfast a bit limited. restaurant food was fantastic

breakfast

breakfast absolutely poor, insulation of the rooms not very good; we were lucky that there were not

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

there were people all in the hallways yearling talking pound letting there kids run up and down the hallways just doin too much and i'm a regular at this hotel never had to

dirty napkins under the bed, a water bottle and a kids toy

location for my purpose of being there. didn’t use kitchen had no need to.

roku tv was available for my kids.

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

it was by a casino

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the front desk clerk

breakfast was suppose to be included according to making the reservation. none!

the breakfast is great there

of the food that was brought out from the kitchen to the serving area was cold

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people are not as clean as other people, when i eat my breakfast i don't want to hear

vagrants sleeping on the laundry room floor

the bed was nice but the breakfast could have been a lot better

continental breakfast

no hot breakfast and no tea

didn't eat their breakfast

breakfast could have been better

good breakfast in morning

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

to me and they were able to print it. great breakfast nice waffle machine

no buffet breakfast

of all, i never really eat breakfast in the morning time and hotels simply because they never have what i eat

breakfast was meh

hot breakfast every morning

did not have breakfast

the location was great, with the new casino and some good restaurants nearby

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

staff was excellent , very good wifi and lot of restaurants nearby

wifi was poor it had a weak signal and disconnected often

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

the manager was rude about the parking on the property

laundry machine didn’t work add the staff was not friendly

no continental breakfast, no computer room (business center), no pool

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

was pee’d out and it smell like old mod or dirty water then had to pay an extra $20 bucks for early check in told me wasn’t able to get my first day money back cause it was already processed

no early check in

the space for breakfast is too small.

didn’t get up to have breakfast…. hotel was very clean

breakfast was exellent

breakfast decent like most hotels

breakfast

friendly service; clean room; wifi availability; in-house restaurant; & indoor swimming pool

wifi connection did not work

in room that's not good wifi was confusing

wifi, bed

bed was very comfy, free wifi, and close to shopping.

there was a roach in my queen spa tub room.

booked a queen size spa bath room

couch broken no ventilation (fans didn't work) toilet broken spa tub was nasty dirty

spa was quite small and none of the drains had working stoppers for the tub or the spa

the king suite spa was huge as well

he changed my room to a one with a better wifi connection and was happy for me to have a late check out without added charges

clean and close to cog hill golf

had a golf outing and wedding reception and this was perfect location

on prior reviews we chose this motel for my husband to stay in after a golf outing - location, budget friendly, convenient and it was extremely clean

rooms are not in the best shape & it’s only 1 elevator kids running up and down the hall it’s just ghetto

the pool is under construction

breakfast didn’t have much, but the hotel itself was very clean

the breakfast options need to be updated

i brung my kids so that they could swim

more breakfast variety.

the pool was a little smaller than i imagined

pool

needs a bar or restaurant more tables/chairs in the pool

pool was freezing cold

great breakfast

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

nice dining room, fresh and hot complimentary breakfast each day

both location and breakfast was great!

breakfast

breakfast was good. location was very close to where i was visiting. everything was great.

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

enjoyed the breakfast very much due to the selection of items to eat

great location, very clean rooms, free breakfast!

breakfast and the staff

breakfast choices close the door to the laundry facility

only reason i believe it was clean is because i caught i glimpse of the laundry being done

and hit the road home told the kids to put everything we took in the room i’m the laundry

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

i also was able to do laundry before leaving, that was great

the pool was warm and clean

breakfast hot

clean, breakfast, friendly people, not too far from busy area

weekend we stayed at this holiday inn their pool was closed for some maintenance reason

i pool was broke

was very close to where i needed it to be and the breakfast was included in the stay which was pretty good

the staff was very nice when you walk they greet you the lobby was clean the breakfast was great

property was clean, staff was friendly, perfect continental breakfast ! will stay again!

they explained how breakfast worked and about the amenities that were offered

there is a fitness room, but is in the lobby right across the check-in desk and since that provides no privacy

there was no breakfast as advertised

breakfast no good

also was pleasantly surprised with the breakfast options

we arrived after midnight and my kids were thirsty, we asked for water they said they don’t have

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

having stove refrigerator and kitchen sink plus real silverware.

and it wasn't no oven with kitchen just stove top an microwaemail an no jacuzzi

vending machine, laundry room if you need to wash

very large room with a full kitchen. very quiet room. close to the airport.

breakfast

complimentary breakfast for the price paid asked for a king size bed and got 2 queen size

helpful especially during the rain storm the morning we were due to check out, asked for a late check out, done with a smile without any hesitation i was accommodated, excellent customer

hallways was clean neat didn't hear not one noise everything was working in good shape smell good breakfast was great fresh

the location was great and the staff was great..and it had a really nice bar i'm it.

only one elevator was working and the bar /restaurant was closed so i had to pay for uber eats.

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

onsite laundry! great breakfast!

breakfast was good, loved the location

location, breakfast was good.

great location, great breakfast, comfortable beds, and a bathtub to boot.

airport shuttle was nice, but easier to use bus when available to the orange line

all was well! breakfast was a major plus.

also free shuttle to airport where you can take cta train into downtown chicago

free shuttle service/friendly, attentive staff/hot breakfast

great on shuttle service to airport. breakfast was good. friendly staff. room was comfortable.

the front desk was very helpful in helping us plan for a shuttle ride to the airport the next morning

the pool needs to be open later

lkied the gym, the pool and access to a sports bar

my two small kids asked the wife and i what that smell was

bad kids ran the hall all night

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

good and quiet environment, having kitchen equipment in other to cook by myself.

not many amentities and breakfast was granola bars

i didn't eat breakfast.

good sized room, full kitchen, clean.

friendly staff in the reception, pool and gym were awesome

nice building and cool bar, pool and gym.

i loved the salt water pool.

nice that there's a bar in the lobby (though we didn't use this)

the bar restaurant is really good

staff is nice, the breakfast is simple but good

breakfast didn't start early enough for me

free continental breakfast was a real plus

a little early check in

sign posted not to take breakfast to your room?

the kids enjoyed the huge screen

location and gym

love the breakfast idea also $10 for adults and free for kids

gym,laundry

location was perfect for me…close to my friends muay thai gym

the breakfast was awesome

great 24 hours gym with a peloton bike

children were upset the pool was closed

pool area could use a bit of maintenance but other than that everything was perfect.

the pool is way too small and there is no hot tub!

parking is great and allowed us late check out

loved tha pool beds felt great

the pool and fitness room were shut down and my children wanted to get in the pool.

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

fitness center was 24 hours

as a parent that makes their kids rinse off, it was difficult to use

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free