the wifi worked perfectly

carpet in room was filthy; beds and pillows were very uncomfortable; housekeeping was inadequate, wifi was essentially non

wifi was terrible

wifi only functioned with android devices

and hotel wifi was really bad and it didnt work most of the times

staff was friendly... close to casino

quiet. accessible to highway, early check in. cleanliness. tvs windows

location to casinos!

the firm beds, fridge, ice machine, and great breakfast.also pet friendly and free internet

they have a kitchen and a nice bathroom. i enjoy the staff and they are very nice.

kitchen

the room was clean staff was friendly and breakfast was great

location and staff, pool

rooms are not in the best shape & it’s only 1 elevator kids running up and down the hall it’s just ghetto

each room came with a magazine of things to do in chicago so me and my kids enjoyed reading it together

was supposed to be a swimming pool and there was not, they were supposed to be breakfast but there was very little food to

the breakfast! please add more items!

the pool is down but it still has a workout area

i also was able to do laundry before leaving, that was great

breakfast choices close the door to the laundry facility

behind the reception desk was laundry room having door towards reception desk

and hit the road home told the kids to put everything we took in the room i’m the laundry

laundry, people

breakfast and the staff

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

understand covid restrictions, yet the grab n go breakfast wasn't to my liking, nor my 4 year old

room was nice and clean,and the linens was clean. breakfast was good.

breakfast was an orange, a granola bar, and a cake

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

location, clean and updated room and breakfast.no

both location and breakfast was great!

gym available, elevator to upper floors

staff was nice and friendly. breakfast was nice for the price.

clean pool service atmosphere comfy spacious

i liked the cleanliness of room and the breakfast

the pool was a little smaller than i imagined

they breakfast was excellent

breakfast exceeded our expectations

hated i was across from laundry room

love the pool area

good location and good breakfast. my kids enjoyed the pool.

the bagels at breakfast were rock hard. everything else was good.

welcoming staff, room cleanliness and pool area

fitness room was small, making the treadmill seem louder

the staff was friendly nice continental breakfast quiet just overall comfortable

great breakfast.

manager was very rude about a late check out i was traveling with my family and kids and need a little more time and she

the pool is dingy. needs a good scrubbing and a new set of filters.

i was traveling with my daughter, we filtered choices specifically to include a swimming pool -- only to find out after check-in that the pool was out of order

exceeded my expectations! pool clean, room clean, everything was good.

bar had drinks on the menu ,however did not have the ingredients to make the drinks

nice fitness room. friendly staff. good in.house options for a quick bite to eat or breakfast.

room layout was nice fully equipped kitchen

the staff were very friendly and helpful and the free breakfast exceeded expectations

room had missing vanity drawer and kitchen cabinet drawer

the pool and bathrooms were a bit small but it was ok.

i had to clean the kitchen and bathroom myself they were both dirty i was very disappointed

hot tub (which i love that they had) was too far from the pool so i couldn’t see my kids in the pool & i felt very removed

no pool due to coivd 19.

didn’t eat breakfast there

the staff is so accommodating!! breakfast was excellent! thank you for a great stay!

used the gym, the pool, and had a great breakfast! comfortable, clean room.

my son loved the pool and they had a fantastic breakfast

kitchenette with refrigerator, dishware and supplies

was surprised with the mini kitchen setup

staff was friendly, room was exceptionally clean. breakfast was good. just wish pool was open

liked the breakfast and the fact that our rooms had a decent sized kitchen

location was convenient to the train station, laundry and freeway

the beds and pillows was amazing.. breakfast was pretty dang good too

good breakfast and location.

breakfast was good

second floor laundry and ice machine out of order

the rooms were large in size and the breakfast was excellent

plus swimming pool

too small pool. should have made it a jacuzzi.

breakfast was amazing

the breakfast was amazing and the pool was heated and clean

didn't stay for breakfast, but what i seen it look excellent

the downstairs bar was a very nice touch and i enjoyed watching the games on the tv

would suggest a better breakfast hot food selection

the room and on site amenities. cool bar area.

owner said they purchased a 12 or 14000 coffee machine so patrons can purchase coffee at their bar lobby ; negative

hotel casino , bar agreable, grand parking gratuit.

room and casino

the casino was fun

will recommend to everyone i know to stay at the ameristar casino

the room and the bed was very comfortable and clean i loved the view and the casino

very clean and modern - breakfast included.

a great choice for a little getaway with the kids

i enjoyed 24 hour access to the gym. the rooms were fairly clean as well.

pool on the smaller side

breakfast was served like take out to respect social distancing measures

staff, beds, wifi, laundry facilities

great staff, early check in. cleaning people also very friendly.

the pool and the staff were very nice. good breakfast too.

lobby has had recent renovation' extra large breakfast area with great selection' front desk staff was extraordinarily friendly

was a bit hard to find, once i arrived i was surprised that i received a suite (with full kitchen, utensils, and living room); the morning breakfast was very good

breakfast i've ever had at a hotel

recommend and will stay here again liked that there was restraunt and bar in hotel,nice morning breakfast

had free breakfast, wifi

nice & affordable with free breakfast & wifi !!

gave us an upgrade at no extra charge. kept breakfast open for us.

breakfast was good

we could hear the kids in the room above us

of all, i never really eat breakfast in the morning time and hotels simply because they never have what i eat

fresh excellent breakfast offerings with plenty of coffee

liked the amenities: gym, free parking, streaming access and complimentary breakfast

staff is always amazing && breakfast is great!!

did not have breakfast

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

i do wish the hotel served hot breakfast

no buffet breakfast

light breakfast

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around people blowing their

the kitchen with a fridge so that i could keep my soft drinks cold

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the front desk clerk

i liked the staff, the room, and breakfast was great for the price.

the breakfast is great there

it was by a casino

didn't eat their breakfast

my only disappointment was that the washer in laundry area was out of order

vagrants sleeping on the laundry room floor

continental breakfast

clean facility and they kept their word that they had breakfast

breakfast was delicious with tons of options for hot food with good coffee

breakfast was ok

breakfast absolutely poor, insulation of the rooms not very good; we were lucky that there were not

could of had better breakfast for the money we paid

breakfast

no breakfast

no breakfast - was advertised no coffee

customer service an the breakfast

there was no complimentary breakfast

slept through breakfast

no hot breakfast due to covid

breakfast was very good

the breakfast was really good. the pool was kid friendly, they even had pool toys!

clean & breakfast

did not like their swimming pool policies

that i had a smoking room and they let me do an early check in

staff was friendly and made sure our room was ready for early check in, as we had to be at a wedding shortly after check-in

this location has parking for my truck

clean, newer hotel in the neighborhood. price was reasonable and a good breakfast was included.

beds are amazing '' lol breakfast is not too bad either , staff is great & friendly as always '' love it here

the staff was very friendly and helpful. they had an excellent breakfast.

also, the breakfast was superb

the breakfast was always hot and delicious

friendly people and good breakfast

the breakfast is outstanding

kali was so sweet!! the pool was great and someone lit a fire outside for the guests.

breakfast was delicious staff was very helpful and kind

great view, pool facility was relaxing and breakfast was just what i needed

nice and respectful staff, great prices on laundry and vending machines

i didn’t like that the pool is not open!ud83dude12

rooms, great breakfast, great help when ever needed

i wish the pool had been a little cleaner but that's not a big deal.

the convenient location off highway 41. clean rooms and free breakfast.

the staff were nice and the lobby was clean. my family enjoyed the pool area.

breakfast was from 6 to 9

the location & the pool

the pool

when i awoke to get breakfast i was told breakfast ended at 9am.

i didn’t stay for breakfast

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

healthy options during breakfast would be nice

breakfast was delicious. waffles were excellent.

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

excellent breakfast very clean

i would recommend more breakfast food options but overall i had a great experience

the only room for seating was the desk chair and a padded kitchen type chair

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

breakfast options & friendly staff

nice fitness center on sight

location was perfect for us, breakfast was good.

didnt eat the breakfast

family with kids, noisey, all nite long

breakfast could last until 10am

and the pool not being open for the kids, the breakfast was nothing and it could be better

great place to stay, staff is friendly and nothing like free breakfast before driving to jobsites

the fitness room had some sort of black mold growing on the side of wall

more in fitness room.

i hesitate to comment on any of the bartenders by name, as that might suggest how much time i spent in the bar area

the room service and in-room bar options.

in addition, i was denied a late check out the following day

the location for perfect for us to visit our kids at uchicago

great staff, bar, gym, restaurant but best of all, the comfiest rooms ever

wifi, bed

wifi connection did not work

friendly service; clean room; wifi availability; in-house restaurant; & indoor swimming pool

in room that's not good wifi was confusing

wifi & lots of towels

very friendly, convenient lication, & appreciate the shuttle!

maybe a bar of soap, plastic glasses in bathroom

people were very friendly. the shuttle was very nice. room was great

the gym ends serious upgrade.

it's clean, the breakfast bar had variety of options

there was not a good breakfast selection

breakfast was also excellent with a great variety.

breakfast was outstanding and the staff people were great

clean, comfortable rooms. great breakfast. very, friendly staff.

breakfast was over cooked

the spa tub

the spa in the room worked well and the layout was nice

couch broken no ventilation (fans didn't work) toilet broken spa tub was nasty dirty

the spa took 45 to 60 minutes to fill and is only big enough for one person

there was a roach in my queen spa tub room.

that the pool closed at 9

it was awful and the toilet was so low that it was hard to get up off the toilet it was like a kids toilet in preschool i am very not satisfied with this property very i had two rooms my second

customer service, room service

the room service restaurant staff was terrible, they left me on hold and forgot about me and they also

were kids and teenagers running around knocking on people s doors all night long

he changed my room to a one with a better wifi connection and was happy for me to have a late check out without added charges

friendly reception staff large room toiletries provided clean breakfast included

breakfast can be a little better

the breakfast needs a serious upgrade.

good location, breakfast was ok, but could be better

cleanliness, quiet, friendly staff, and the offering of breakfast

no breakfast

staff was very accommodating and friendly. pool and lobby areas were very clean.

free breakfast quiet

the pool was to deep for my kids. not enough parking spots available.

in my room and hall, small dogs roaming free peeing in the hallway and elevator, and unsupervised kids running rampant

not much options for breakfast

room was clean and bed was comfortable breakfast was nice

the fitness room was not kept; towels not available; no water; no weights to use; no tv remote

there is a fitness room, but is in the lobby right across the check-in desk and since that provides no privacy

there wasn't no pool or fitness room like they show on

clean and a very nice studio room. has a nice living room setup and kitchen for lengthy stays.

room layout, with the kitchen and living room in the middle and bedrooms on either side

then we go to the pool with other kids was already in the pool

the breakfast serving area is very inconvenient - kept bumping into people and was very hard to move

you have little kids, you should probably avoid this place

what we were looking for for a family getaway to the dunes - pool for kids, on site breakfast in the morning and a 2nd room for the kids

the condom on my floor that my kids saw the dirty tub in the bathroom

breakfast was good. good variety. clean and nice hotel.

what we were looking for for a family getaway to the dunes - pool for kids, on site breakfast in the morning and a 2nd room for the kids

didn’t know it was pet friendly and my kids like to play with their toys on the floor but i couldn’t allow that not sure what maybe in

maria did her best for an early check in but they were booked already

beautiful hotel! excellent room and breakfast! staff was very helpful and friendly.

is very well located to the place i was heading to, the breakfast is also very good, the swimming pool and the gym are also very nice

awesome breakfast

indoor pool was out of order

good breakfast

we were also able to use laundry facilities which was very convenient and inexpensive, over all a very pleasant visit and we

we need to get an early check in and we always get it

helpful especially during the rain storm the morning we were due to check out, asked for a late check out, done with a smile without any hesitation i was accommodated, excellent customer

breakfast was not included, but it was there if we wanted to pay.

the restaurant did have a bar which was a plus

hallways was clean neat didn't hear not one noise everything was working in good shape smell good breakfast was great fresh

don’t stay here if you have kids .

clean pool area

have more a variety for breakfast like turkey and pork sausages, almond milk and refill on food that was running low

like that the hotel was very clean, updated, pool and the hot tub was warm, the bed was comfortable and the staff was great

breakfast and the pool and hot tub

nothing. the breakfast was great. the rooms were extremely clean and guest services were great.

not enough seating for breakfast. also, fresh fruit would have been nice!

the breakfast and nice room

still offered to let me wash my clothes in the hotel machines after they got done with the house laundry

i like quality inn customer service, breakfast and beds are comfortable.

breakfast was good. super sweet staff.

had a kitchenette

the convenience ofthe kitchen and the helpfulness of staff.

we love the laundry facility

operated laundry is over priced

some of the staff were excellent , laundry room was decent..

the kitchenette and laundry

and it wasn't no oven with kitchen just stove top an microwaemail an no jacuzzi

oh it had a laundry basket

breakfast was adequate, with oatmeal, granola bars and muffins

didn’t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

and sophie is the best breakfast place to eat at

the staff members were very helpful, the fitness room equipment was the best part of my stay

the staff is super friendly!!! the breakfast was awesome!! the room was very clean :)

front desk staff was super sweet and even though we missed the grab and go breakfast by 15 minutes they fixed us up with a couple breakfast bags

pool was overly crowded at times but everything was still nothing but great i would come

it was clean. it had a laundry facility on our floor.

the breakfast

most everything however the breakfast could have better selection (ex eggs bacon or sausage oatmeal) things of that

will let a coffee pot i will like breakfast washclothes and dryin towels soap bucket of ice microwave ice

cheap with linen laundry and housekeeping rude no internet does not work

fresh and updated. spacious room. decent breakfast options.

breakfast could have been much better

breakfast was very underwhelming

bagel breakfast did not appeal to both of us

breakfast was a little limited