food/gas nearby as well as continental breakfast

breakfast was awesome

although the breakfast area was open at all times, it was minimal

did not eat breakfast there, but the offerings were pancakes, yogurt, cereal, bagels, muffins, and toast

breakfast was good

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

wifi worked and was easy to access

great stay, however wifi is not all that it can be

decent wifi, basic continental breakfast, across street from the great northern mall and every type of

do'nt work , the vent fan in the bathroom sounds like a popcorn maker machine on steroids the wifi is so slow it times out and do'nt connect ect

didn't use the wifi

nothing really. pool is small but clean and nice.

i also liked having a pool table & bar available in the lounge area

i also liked having a pool table & bar available in the lounge area

was my birthday and i really enjoyed the wxyz the bartender was very nice and enjoyed the pool

not enough vending machines and no pool

indoor pool and hot tub was perfect temperature. the workers were all very helpful and friendly

that i have to leave before breakfast

the location, the right price, the staff, the pool and gym area.

pool was great gym was clean breakfast was delicious room was very nice

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a bin in the hall

free parking, free wifi

wifi was good

wifi stopped working for 8 hours

free wifi and free parking added bonuses

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

looked clean and had a fitness center.

breakfast was sparse; no hairdryer in room.

had a room w small kitchen area and it was clean, spacious and very comfortable

was expecting a kitchen that had a few more items that allowed me to cook my own meals

down i found was there was no change machine in the laundry room

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

too many people smoking weed and then going inside laundry room/ gym and leaving a stink of skunk which makes using the gym impossible

kitchen, location.

good free coffee in the hotel store, free laundry was also nice to have

comfortable bed. extremely clean. free laundry.

manager shuttled us to airport, was full of personality! very friendly.

of breakfast, everything was spotless, free parking with an airport shuttle, and i think the pool was

my favorite amenity: the gym

clean, updated, pool, fitness center, centrally located

indoor pool—would like it if the windows could be opened in the summer months

gym too small no room service no microwave in rooms didn’t check if people were vaccine and no

amazing location, staff were very friendly and helpful, pool and workout room were great.

he loves to swim, so we enjoy the pool

breakfast was full on good

needed an early check in for meeting

said that is all that is left, but as we were making our plates he was taking food back to the kitchen, i thought that was very rude, the breakfast should not have been cleaned up till 10 when

plus this one had a bar right of the lobby that also served appetizers and flat breads if you wanted something better

breakfast was delicious with plenty of variety

info of rules about checkout or pool in room

of black substance on it which followed us around to the hard floor, both in the bathroom and kitchen, a little

breakfast was great

the lady in the breakfast room was super nice

breakfast was a helpful plus

breakfast is free and there are both hot and cold options

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

liked how they opened the pool with covid 19

very clean, great hot breakfast, wonderful kitchen in the suite, comfortable beds.

it was like having a service apartment with kitchenette for the night

pool wasn’t heated

i loved everything but the breakfast could have a little more variety.

convenient location to lake. room to park boat. friendly staff

the full sized refrigerator and freezer. loved the kitchen and dishwasher

a full kitchen in the room, you would expect minimal supplies in the room

kitchen

staff was friendly and helpful, laundry room had 3 washers and 4

good location directly off highway with nice kitchen.

the onsite laundry facility came in handy, as we were there for a week

dont plan on clean laundry

no wifi in the gym area.

the pool was very nice and the room was spacious and very comfortable

staff was very accommodating when we requested an early check in and it continued throughout our stay

pool, hot tub, and gym were great

the bar n pool closed

there is a bar in the lobby that has a light menu

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was filthy, and i found a razor in the dryer

the pool was clean

had to wait 20 mins after driving 12 hours with two young kids just to check in

could definitely use some upgrades. it was fine but kids concerning after dark.

the breakfast was not what it was advertised as. morning lady at counter was very nasty.

i slept well in the room and in the morning the breakfast buffet was clean and organized with hot coffee

they offer free shuttle to and from the airport and the free breakfast was pretty decent

has laundry room

i liked kitchen area in room

the kitchen area

the kitchenette came in handy the location the value accept pets

it had a kitchenette area with a microwave, small fridge, and a sink

staff was phenomenal! pool was warm!

like the idea has inside pool with family allways enyoy it

staff was very friendly, breakfast excellent, shower was goid, and room was clean. it was quiet.

very clean! staff was extremely kind and attentive! breakfast buffet was great!

i'll be happy when fairfield gets back to their hot breakfasts.

was much noise between pets and little kids by the hallway earlier

complimentary breakfast /indoor pool

room next to us had noisy kids, but i understand that that happens, sometimes

oh and the pool temp was perfect

we didn't have a tub for the kids.

ice cold when in it initially & took all night with heater on 85 degrees to finally warm up; the breakfast was ok but not exceptional

machine didn't work, the free breakfast wasn't much i would definitely spend a little extra on a well known hotel that has more

inside the rooms and breakfast area rooms spacious nice cold ac location was good for traveling workers/owners were

pool was dirty, the staff was cool

the pool wasn't heated so we couldn't use it, which was the only reason i picked this hotel

pool closed

the pool was closed

pool wasn't heavily chlorinated and was nice to swim

the front desk was great. we needed early check in and she made it happen and was very friendly.

location and great breakfast

desk staff were very pleasant, the included breakfast was good and plentiful i liked that free wifi was

did not use pool or hot tub, free wifi worked well

nice pool

to get to off the ohio turnpike front desk staff was very accommodating parking was easy and

staff, breakfast, beds, parking, location and pool were amazing!!

the breakfast is fabulous and the beds are so comfortable. the staff are always happy and nice

good value, breakfast, direct tv (cable), open wifi, easy check in, friendly staff.

i stayed for a iur a week recently and it was very nice especially for the price and it included breakfast

hot breakfast, friendly staff.

breakfast was fine

the breakfast was okay. there were not all of the traditional selections usually offered.

it was clean beautiful and plenty for the kids to do in the area.

hotel was quite nice, good parking and close access to roads/freeways/airport etc

comfortable beds nice pool

i love the breakfast and i love the location and the room

nice pool but cold

cute pool, comfy bed, ac worked really well

pool not open

the pool was great

pool

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

they have a restaurant and a bar on site with great food

love the employees, love the pool and spa

location from airport is great and staff with early check in were very accommodating

there was lots of yelling kids at pool

even though i couldn't enjoy the pool and the dinning room, it was still a great experience

selected this hotel because of the indoor pool

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

pool was closed sadly

really nice fitness area

breakfast is pretty good. fitness center and laundry machines available for use

we did call in advance to find out that no breakfast would be served and the pool was not open, understandable for sure

loved the wide variety of breakfast

place had everything you needed to cook inside also a gas grill outside built in pool, area to sit outside was a wonderful time friendly people would recommend this place to anyone

no breakfast

literally the only thing i would suggest is that the pool heat be turned up. it was quite cold.

the shuttle from the airport was convenient (call and they come get you) and the shuttle driver (billy)

com it was said that the hotel has free shuttle to the airport, but it didn't, we should have been informed of this before we booked the

the kitchen that they where t cooked all the way and to use the microwave so that people can eat

pool was down for updates but looked nice

they offer shuttle service,nice restaurant/bar,clean rooms,pool, excellent location,and friendly staff

room 'spa kit' was wonderful

pool and spa were closed

kids hated it was no free breakfast they said why no free breakfast when you pay so much to

very nice pool

breakfast service area, the waffle maker is a nice touch

u have to walk outside to go to the main lobby for breakfast

you even get a full breakfast with belgian waffles

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking, was told yes in a message and then there was nothing there for me

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

pool was closed but due to covid

nice n clean. almost a full kitchen. good breakfast

was great, kids loved the pool, room was very nice for a family of four

pool could've been outdoors, well, not in cleveland ohio. sorry

the room was appointed well in terms of the kitchen supplies

i loved that there was no pet fee.

had to wait for them from laundry i was told

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

there was a fitness room right down the hallway from our room

fitness center was closed due to ac problems and the ice machine was down also due to ac

the fitness room was too warm with only 2 machines.

the hotel was well-kept, room is excellent and breakfast well done

the full kitchen was very convenient

the staff was nice. the rooms was big. the pool was awesome

gym no clean and i’ll stop

location, roomy, kitchenette, quietness

their was a full kitchen, fireplace and and spacious living area

weekly rates made multiole relocations easier, tgere is a gym, laundry, free breakfast and delicious coffee every morning, and many restaurants and shopping

only thing i didn't like that didn't have a warm breakfast the hotel need to progress as soon as

unsafe and barely slept the elevator was gross with spilled food covering the floor 4 pieces of gym equipment the 2 that i would have used did not work the tv was

necessarily dislike but typical extended stay breakfast

shared a wall with the sleeping area and had a large opening in it so you could sit at the breakfast bar and still watch tv if you wanted to

location , cleanliness, suite with kitchen

convenience of a full kitchen

suite was advertised as a fully equipped kitchen, which we were told included silverware, & dishes, etc

breakfast could be better, but save money cooking on kitchen.

great having the laundry room but many of the machines were broken

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

the breakfast was good and the room with the kitchen was nice.

the shuttle lady driver so sweet and

close to the cle airport and shuttle is 24/7

it included a kitchen and a sitting area, along with a desk

we had 2 rooms with a full kitchen pool was clean and nice convent to i

pool area was kinda digny and water was little chilly.

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused our dogs to bark

the breakfast was really goood, a lot to choose from.

good facilities; however, what i liked the most was the customer service, from the reception, breakfast area, to those who clean the rooms

breakfast was wonderful

they have a free shuttle that they'll schedule for you

the gym was closed, the hallways had big fans bc of a flood

the hotel and car rental shuttle was such an added bonus

there was no gym which is one reason i booked the room and the parking was not the best

no pool for the price i paid

the room was cold the tv didn t work and no wifi if they had didn t work

wifi did not work on the 1st floor. informed people at front desk but they seemed confused.

wifi is poor in my room

very quiet and great wifi

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

pool was great and breakfast was exceptional especially with kids!

and had to get to the airport early so we didn't use most of the amenities, but we did use the pool and that area was nicely stocked with towels and clean

my kids loved him, he was so friendly and helpful

wanted a short trip with the kids to get out of town, and after searching for a hotel with a pool that was open and in a good

the pool being open. the front desk associate was a doll! very helpful.

had an excellent breakfast

the lamp was too bright to keep on for kids to sleep

although we didn't get to use the gym, i know i would've loved it too because it actually had dumbbells and not a bunch of machines

was really clean, including the pool area

beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean and modern/seems newly built or re-designed, i would stay again

staff, great location, food purchased in lower level bar & grill was good

very nice sports bar as well

the normal rate was ok if the dining room and bar were open

was pleasantly surprised at the hopping bar downstairs

we also enjoyed the basement sports bar and main bar in the lobby

breakfast on the go was great, kitchenette was wonderful, staff was great

the small kitchen, including refrigerator and a microwave was a super plus, i loved that

liked best that the room was a nice size and included a kitchen sink and stove and other things that make a hotel stay enjoyable

hotel and room was very clean . i loved the kitchenette.

grab n go breakfast was kinda less than stellar

pool had a lot of leaves and deck furniture skimpy - only one small plastic table

wish pool was open

the pool was closed

there was an outdoor pool available

swimming pool has no water in it 

breakfast was typical for this type of hotel but good

no chair though ud83eudd14 all the chairs where in the breakfast area

no breakfast

complimentary continental breakfast available and clean rooms.

the complementary breakfast

also there was no fitness room as advertised

the breakfast

free breakfast in the morning was a plus

the early check in/late check out

the breakfast selection was small

our room was clean and the waffles at the free breakfast were superb

decent breakfast

and wifi, clean and comfy room, very nice and quiet area, great value compare to what you get, breakfast included (didn’t have time to try it)

the breakfast room is clean and well stocked with instant oatmeal, cold cereals, waffles, fresh fruit,

easy check-in, great coffee in the lobby, nice breakfast room

staff at reception and for breakfast

excellent well stocked breakfast options. breakfast staff was doing their job at this location.

breakfast was great, everything one would need to start the day

cookies and popcorn at check in. new construction. great breakfast and breakfast hostess.

only a few items at breakfast but well organized and well staffed

breakfast and wifi

breakfast was just a grab and go which was somewhat disappointing

parking lot very empty

the breakfast was good.

the breakfast was good

the kitchen was big and well appointed

is no food service but a complete kitchen for any one to use

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

beautiful building, cozy room, amazing location, kitchen available for use!

the free wifi was difficult to get on

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

comfy bed. clean room. wifi.

our room did not have access to 'free wifi' as advertised.

wifi was not secure, very slow or non existent connection

wifi was very poor in our room

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

great value. great location. free wifi.

wifi, slow

the wifi was very slow and to pay an extra for having the speed is not appropriate

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to dry my cloths even though i'd already checked out

breakfast was delicious.

the breakfast had a lot of options to choose from. area was very nice.

situation similarly in other hotels: across from the elevators, over the compressor room for the pool, corner rooms on the ground floor next to the outside entrance where groups congregate

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus; close to hof and other attractions; valet parking situation was actually

early check in, friendly staff, location.

great location, big rooms. full kitchen

breakfast was excellent

great location. large room with kitchen. hot breakfast provided

woman working at the continental breakfast was so kind and treated all guests like she knew them

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

staff at headliners served an amazing breakfast

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

staff, location, breakfast, gym and cleanliness of hotel was great.

breakfast is always good

no bacon in the breakfast bar

it was nice and quiet and the kids were very comfortable and everything was walking distance

the gym

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the rood top bar is an experience and i loved

the vault bar was the best bar i have ever been to

a lot of nice venues in hotel. gym was great. great location.

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

my wifi kept shutting down.

wifi did not work well!!

amenities, had to join hilton honors to get wifi

- and everything was an additional cost except wifi

wifi was out.. the tv didn t work..

the only minor thing was that the pool /spa, closed at 10pm.

no breakfast. the room was excellent.

service left however they brought up the sheets and towels and left them on the bed with a free breakfast which was very nice

breakfast buffet was pricey and not very good

pool, lounge, bar, shuttles, breakfast

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

room and breakfast

i requested an early check in and the room was ready upon our arrival

not a place for families with kids

the stay was comfortable and the gym was basic

covid messed a lot of things up miss the hot breakfast

but the breakfast was the biggest surprise, wow

breakfast was fabulous, staff were friendly, and everything was clean

breakfast was great. comfort of beds

the hotel was clean and staff was friendly. the breakfast was great! clean pool

clean, quiet, breakfast was good. i will stay here again

breakfast was excellent, which is the main reason we like that hotel. this was our fourth stay.

we loved the pool the location of our room and the breakfast

pool area was clean and water was warm

very clean. breakfast was great! and the value was great. highly recommend

love the fact that there is a gym here

love their gym, spacious and clean

my boys played with during breakfast, didn’t seem as if the staff liked this as they asked by kids to “be quite”

we only had 1 large towel in our room - 2 adults and 2 kids…would expect more for a standard room

would have been nice to have a bathtub and maybe a pool for my kids, but hey, the hotel didn't smell like chlorine or mold

the pool was not available

pool was not

decent breakfast, neatly maintained rooms

were roaches and bed bugs in our room pool looked like a swamp couldn't go swimming water was nasty

did not have breakfast

friendly staff, comfortable beds, indoor pool, fitness center, mini shop, parking in front of the hotel, very quiet

your breakfast bar

tables in breakfast area

clean, friendly staff, breakfast.

peaceful setting, convenient location. very clean. excellent workout area and breakfast.

the pool,free wifi, having a restaurant on site, & a fridge in the room.

the wifi connect needed fixing

network connection

wifi did not work

some hairs from prior guest in the shower, thin walls, slow wifi.

was noisy kids that were running and jumping both nights i was there not the fault of the

help us arrange shuttle bus pick up to cleveland clinic

the pool and the gym i also like the back fireplace

there were places for kids to run off energy

full kitchen, two queens, sleeper sofa, huge bathroom, desk, peninsula