bright, clean, indoor pool and hot tub, friendly staff

was great and the breakfast was fantastic

breakfast was excellent

nice breakfast room - welcoming front desk staff

thete were kids were running overhead from 9 pm until 12:30 am

basic continental breakfast options. nice to have for the price of room

supposed breakfast was the worst ripoff i have experienced in some time

machine didn't work, the free breakfast wasn't much i would definitely spend a little extra on a well known hotel that has more

breakfast was a downer for the kids

inside the rooms and breakfast area rooms spacious nice cold ac location was good for traveling workers/owners were

room was very clean. friendly staff and delicious breakfast with great hostess

however, there are no discounts available for the restaurants, lounges, pool and fitness centers in some states, all closed due to covid-19

if u have to be at work before 8am u don't get breakfast or.the pool or the fitness room.

the room but the pool was closed one of the reasons i booked this hotel little disappointed

everyone was very nice. hot tub in room nice. breakfast very good

did not use pool or hot tub, free wifi worked well

desk staff were very pleasant, the included breakfast was good and plentiful i liked that free wifi was

staff, breakfast, beds, parking, location and pool were amazing!!

breakfast was fabulous. pool and hot tub were open

grab and go breakfast

the breakfast is fabulous and the beds are so comfortable. the staff are always happy and nice

good value, breakfast, direct tv (cable), open wifi, easy check in, friendly staff.

used the fitness room, it was adequate

clean comfortable rooms, friendly staff, and hot breakfast.

cleanliness, breakfast, kindness ud83dude0b

except the pool and hallways was nice

cleanliness. friemdliness great breakfast!

the one-bedroom and kitchen are very convenient for families

pool could be a bit larger.. hot tub would be nice too

i loved everything but the breakfast could have a little more variety.

breakfast was awesome

food/gas nearby as well as continental breakfast

did not eat breakfast there, but the offerings were pancakes, yogurt, cereal, bagels, muffins, and toast

breakfast was simple but good

the staff was helpful and friendly. the breakfast was good.

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

indoor pool was nice

i'll be happy when fairfield gets back to their hot breakfasts.

the rooms were clean and the breakfast had a lot of options.

nice pool

breakfast was excellant, great selection of hot and cold items

wish pool was open

pool

there was an outdoor pool available

staff, pool was great and well maintained

pool had a lot of leaves and deck furniture skimpy - only one small plastic table

continental breakfast arrangement appeared to be adequate but did not meet full description as depicted in the

also would have liked oatmeal, doughnuts and bagels or better variety of cereal as a breakfast option

breakfast was typical for this type of hotel but good

no chair though ud83eudd14 all the chairs where in the breakfast area

complimentary continental breakfast available and clean rooms.

staff, great location, food purchased in lower level bar & grill was good

was pleasantly surprised at the hopping bar downstairs

there is a sports bar in the basement we didn’t visit

the sports bar had nice variety of food and lively atmosphere. the bed was super comfortable.

at least we had the bar & arcade to entertain us

of black substance on it which followed us around to the hard floor, both in the bathroom and kitchen, a little

room size, breakfast selection and quality

i loved having the kitchen in the living room

good easy to get to location easy on and off the highway lots of amenities bar in the lobby

said that is all that is left, but as we were making our plates he was taking food back to the kitchen, i thought that was very rude, the breakfast should not have been cleaned up till 10 when

they better expand the gym instead of having this, so called, pool

pool too small to swim.

the pool was being maintained the second night and was empty and i have 4 kids

no breakfast meat

the hotel had a small bar with reasonably priced items

wifi worked and was easy to access

i couldn't get connected to wifi and i only got 1 key this time

wifi signal a bit weak

slow wifi

great stay, however wifi is not all that it can be

breakfast was great with a good selection to choose from

breakfast was a helpful plus

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

the hot breakfast was great. we used the breakfast area for a sit down dinner one night.

proximity to family and friends, great breakfast, friendly staff

location, amenities including laundry, room layout, price

a lot of space, including a big living room and a full kitchen

good location directly off highway with nice kitchen.

the full sized refrigerator and freezer. loved the kitchen and dishwasher

it is nothing fancy but very lean and my room had a kitchenette and was quite spacious

loved having a kitchen with all full size appliances, and a comfortable seating area to watch television…much

the heated pool was nice too

liked most of it but didn't try the breakfast or pool.

the outdoor pool was awesome

get the room i paid for at the rate i paid asked f r early check in believe i was charge for it as well got there 7 am as

the free shuttle to the airport was fast and safe

breakfast was good

the pool was fun not over crowded.we enjoyed are time there.

room size , pool area comfortable, rooms comfortable also

having an shuttle service is irrelevant if someone doesn’t answer the phone

pool, hot tub, and gym were great

the bar n pool closed

there is a bar in the lobby that has a light menu

the ice machine had calcium build up, and although they did have a washing machine (1) they laundry room was filthy, and i found a razor in the dryer

the pool was clean

rooms and bar are positives !!

very clean brand new great staff working there and bar is awesome

clean hip property with a pool and workout room

pool was awesome.! room was fantastic.!

really nice, well appointed rooms with comfy beds, and no pet fee

convenient location to lake. room to park boat. friendly staff

wifi was good

free wifi and free parking added bonuses

free parking, free wifi

hotel could certainly use an update and wifi could be faster.

hotel was quiet. elevator was pretty quick. wifi was better than neighboring properties.

laundry facilities were good

she was receptionist and laundry

down i found was there was no change machine in the laundry room

there should be a better breakfast options

she was doing laundry and was gone for around 10 minutes

that, the rooms are clean, and well-maintained, free laundry facilities, each room comes with a kitchenette, and they just put new frig & dishwashers in each room

access to laundry room/ gym and no extra charges

love the free laundry facilities

liked the amenities of the hotel especially the laundry room

free laundry, great beds, good staff

they also offer shuttle so that we can catch the flight easily

nice complimentary breakfast and free airport shuttle

breakfast was great and a good variety of choices each day

the super friendly and helpful staff. the clean, comfortable and spacious room. great breakfast

quiet, clean. gym has working machines and several other options for weight and such.

has laundry room

had a small kitchen sink (though not a kitchen)

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

it had a kitchenette area with a microwave, small fridge, and a sink

room had a little kitchenette

we didn't know the shuttle ran only once an hour, so the staff was kind enough to give us an off schedule ride, and

they run the shuttle hourly but will work with you to accommodate your needs

aren't airport shuttles after midnight, so i had to take a taxi

waffles for breakfast, nice touch! free shuttle to the airport, great!

i slept well in the room and in the morning the breakfast buffet was clean and organized with hot coffee

pool not open

friendly staff, room adequate pool was open!

the pool was not in operational.

pool

only thing they need t work on better is the pool other than that everything is

very comfortartabe, nice indoor pool.

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

pretty hotel with great pool & hot

pool was closed sadly

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

spacious clean well equipped rooms. free breakfast and nearby walkable restaurants next door.

friendly staff,comfortable fluffy bed,nice size room with kitchen

no breakfast

we had asked for early check in

there was lots of yelling kids at pool

location from airport is great and staff with early check in were very accommodating

very clean, polite staff. pool and spa both extremely clean, and warm

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

walikg distance to a nice local bar for

pool wasn't heated. heater broke. still fun.

super friendly staff, clean facility and comfortable room, enjoyable breakfast .

and the breakfast exceeded expectations

the pool for my grand daughter

breakfast was amazing many options from heart healthy omelettes, bran greek yogurts to something

room smelled like dirty musty laundry, there were no towels

the hotel is close to airport and has an early morning shuttle.

hotel staff are friendly and accommodating with free airport shuttle

booked with a different hotel at first but the staff was so rude about early check in i declined to stay there

the gym area/facility closes too early.

wifi is poor in my room

no wifi connexion in the room and the shuttle was late to pick me to the airport

the beds were comfortable, wifi was great, rooms had a mini fridge and nice hot shower

likewise, our requests to correct our inability to get onto their wifi network were ignored-really poor service

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

the beds were very comfortable and the breakfast was awesome

very clean. beds were very comfortable. breakfast was great. facilities very well maintained

cookies and popcorn at check in. new construction. great breakfast and breakfast hostess.

staff at reception and for breakfast

only a few items at breakfast but well organized and well staffed

breakfast and wifi

breakfast was fine - no bacon & eggs but lots of other variety

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

the manager at the desk was friendly and courteous. the place was clean. the breakfast was good.

minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but what they did offer was good

the early check in/late check out

only thing i could see that could've been better is better breakfast selections

free breakfast in the morning was a plus

the continental breakfast sucked

the breakfast selection was small

beautiful building, cozy room, amazing location, kitchen available for use!

is no breakfast, just a communal kitchen

love the inn with access to a full kitchen

the common rooms and kitchen were perfectly stocked and made for a cozy stay

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

comfy bed. clean room. wifi.

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

our room did not have access to 'free wifi' as advertised.

the free wifi was difficult to get on

wifi was not secure, very slow or non existent connection

breakfast was great. comfort of beds

the hotel was clean and staff was friendly. the breakfast was great! clean pool

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

great lighting, comfortable and peaceful room. awesome breakfast.

breakfast was fabulous, staff were friendly, and everything was clean

great breakfast and pool!

pool area was clean and water was warm

it was clean, pool was warm, staff was friendly, breakfast had a lot of variety!

breakfast was scarce

no included breakfast

first time i have stayed here. i was very impressed. hot breakfast was a real plus.

was terrible, no keyed entry at rear of hotel (where our room was), pool not working, needs updated and cleaned

breakfast was good

breakfast was

the pool was closed

the pool was great to relax in after traveling & we enjoyed it the next day to just relax in with the

tables in breakfast area

the breakfast was convenient, with a good selection

very comfortable bed. room was clean. breakfast was good.

clean, friendly staff, breakfast.

no wifi in room. penthouse was very disappointing.

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

the wifi was very slow and to pay an extra for having the speed is not appropriate

beds were too soft. no microwave in the room. basic wifi to check email was bad

hotel employee in the bar was awesome

i also used the gym which is new and clean

gym and pool were very peaceful, the former having grade a equipment to boot

excellent pool and hot tub

the wings at the bar were disgusting. they were rubbery and fatty. the drinks were good.

plenty of room, nice kitchen

i wish the bar was open a little later;)

there was a full kitchen and fireplace

excellent breakfast

hotel bar area was relaxing

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

could have been some toast with the breakfast buffet

the hotel gym facility was so nice

great hot breakfast, nice little bar, valet parking

good location downtown. breakfast was decent

to many young kids

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

breakfast is always good

it was nice and quiet and the kids were very comfortable and everything was walking distance

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the vault bar was the best bar i have ever been to

the rood top bar is an experience and i loved

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

wifi did not work at all . breakfast and parking were expensive add-ons to this trip

- and everything was an additional cost except wifi

amenities, had to join hilton honors to get wifi

my wifi kept shutting down.

wifi did not work well!!

it was so clean the staff was very nice and the breakfast bar was very nice

we especially enjoyed the sunday breakfast buffet

breakfast, gym, friendly hotel staff / front desk

cranky bar manager

pool, lounge, bar, shuttles, breakfast

the breakfast item availability and quality was wonderful

i asked about the hotel shuttle, the response was 'it goes to the hospital'

staff was very nice. room was very clean. breakfast was good.

hotel was very clean, beds were exceptionally comfortable and the breakfast and your shuttle service a plus

free shuttle service to the cleveland clinic

good gym and breakfast. the hotel also had free parking which many hotels in this area do not.

allowed early check in. the room was spacious, clean and quiet. free parking.

my boys played with during breakfast, didn’t seem as if the staff liked this as they asked by kids to “be quite”

love their gym, spacious and clean

very nice place to stay. very modern and the snack bar was an added bonus for the kids

wifi did not work

ifi ) , the services of the catering in limited time while that is international hotel ,, the

free wifi

the pool,free wifi, having a restaurant on site, & a fridge in the room.

some hairs from prior guest in the shower, thin walls, slow wifi.

we got in late, but the bar and kitchen was still open so we could have dinner

was noisy kids that were running and jumping both nights i was there not the fault of the

they were very accommodating about late check out and anything we needed

breakfast ended at 9:30am instead of 10:00am.

3 spots were being taken up by hotel shuttles

beds were very comfortable and that we had free shuttle service!!

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and valet parking are terrific bonuses

the shuttle and the friendliness of the staff.

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the