indoor pool was nice

breakfast was excellant, great selection of hot and cold items

the rooms were clean and the breakfast had a lot of options.

front desk staff very friendly and efficient. clean hotel and rooms. great breakfast.

the breakfast is what i call a full breakfast

i loved the breakfast.

spacious room with full kitchen and a better bed.

they quickly gave us another room that was identical to first one their breakfast was great and staff were

i loved having the kitchen in the living room

the kitchen with bar

it was like having a service apartment with kitchenette for the night

pool and area around it could have been cleaner

pool is run on a schedule due to covid and the schedule was full upon arrival

the continental breakfast was great

one gentleman helped my husband bring breakfast up to our room and they were never bothered by my 1 year olds fussiness from traveling

good location directly off highway with nice kitchen.

a full kitchen in the room, you would expect minimal supplies in the room

kitchen

the full sized refrigerator and freezer. loved the kitchen and dishwasher

full kitchen

laundry room was out of order my last 2 days

location, build of complex front desk girls were very sweet and helpful water fountain in 24 hr gym saved me from dehydrating balcony + sofa bed were a nice

also this location was very accommodating with allowing me to have an early check in, that really helped me to get an early start on some important things i needed to do

it has a full kitchen and plenty of storage space

clean rooms. the staff did a great job of accommodating my request for early check in.

i guess if i had to complain about something, i wish they had a bigger pool

he loves to swim, so we enjoy the pool

beautiful hotel, nice pool, wonderful breakfast.

the breakfast in the morning was

needed an early check in for meeting

pool, hot tub, and gym were great

there is a bar in the lobby that has a light menu

very close to highway, restaurants and other. of course my son's favorite part was the pool

the bar in the lobby and also the food there; the buffet breakfast was outstanding

i liked that the pet fee was only $25 and i had access to the outdoors where it was well-lit.

breakfast was great

the lady in the breakfast room was super nice

proximity to family and friends, great breakfast, friendly staff

the hot breakfast was great. we used the breakfast area for a sit down dinner one night.

breakfast is free and there are both hot and cold options

convenient location to lake. room to park boat. friendly staff

did not use pool or hot tub, free wifi worked well

desk staff were very pleasant, the included breakfast was good and plentiful i liked that free wifi was

breakfast was nice and filling

location, pool, quiet, cozy

parking lot was icy

breakfast was like all the other places i've stayed

the breakfast was fine

full breakfast was so good, lots of variety and very tasty

pool wasn't heavily chlorinated and was nice to swim

room was very clean. friendly staff and delicious breakfast with great hostess

good value, breakfast, direct tv (cable), open wifi, easy check in, friendly staff.

room was very confortable & updated. breakfast was good.

i stayed for a iur a week recently and it was very nice especially for the price and it included breakfast

breakfast was fine

used the fitness room, it was adequate

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

no dirty laundry bag, free breakfast is not great tastes old…had to ask for more tp, towels, wash clothes , shampoo and

everything is outdated, the pool had zero maintenance

supposed breakfast was the worst ripoff i have experienced in some time

pool was nasty, bubbling at open

ice cold when in it initially & took all night with heater on 85 degrees to finally warm up; the breakfast was ok but not exceptional

breakfast was awesome

did not eat breakfast there, but the offerings were pancakes, yogurt, cereal, bagels, muffins, and toast

the staff was helpful and friendly. the breakfast was good.

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

breakfast. and the room was clean bed very comfortable

though there were only 4 other guests in the large building they put us next to a room with 3 kids in it that had nothing better to

breakfast was excellent

kids loved the pool and i love the around the clock coffee

was great and the breakfast was fantastic

morning associate was friendly , cleanliness of entire hotel also the associate who served the breakfast

wifi worked and was easy to access

slow wifi

the wifi sucks

great stay, however wifi is not all that it can be

decent wifi, basic continental breakfast, across street from the great northern mall and every type of

ice dispenser on one side not working and no pool info about swimming hours

a pool was a bonus

cute pool, comfy bed, ac worked really well

the pool was not in operational.

the pool was great

shuttles from the airport did not exist at the hour we dropped off our rental car

breakfast could have been a little better then what it was

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a bin in the hall

didn't know there was a fitness center and swimming pool til i got there

great location for access to airport. pooool was fabulous. breakfast started at 6. woot

pool and hot tub being closed

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

very clean, comfortable bed, professional staff & nice fitness room.

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

loved the wide variety of breakfast

it does need some up keep. furniture around the pool was breaking.

spacious clean well equipped rooms. free breakfast and nearby walkable restaurants next door.

the breakfast was simple, but nice

clean and affordable. we were impressed with the little kitchen.

hotel could certainly use an update and wifi could be faster.

free wifi and free parking added bonuses

free parking, free wifi

wifi was good

location, room size, free wifi.

was pleasantly surprised at the hopping bar downstairs

we also enjoyed the basement sports bar and main bar in the lobby

there is a sports bar in the basement we didn’t visit

at least we had the bar & arcade to entertain us

very nice sports bar as well

rooms and bar are positives !!

shuttle is run in an efficient way

they have a shuttle also for anyone traveling to the airport

and none for the pool area

except, there was only “one” cue stick for the pool table

love having a small kitchen

the kitchen in each room

the breakfast.

no breakfast

had a room w small kitchen area and it was clean, spacious and very comfortable

tv channels, office room, on house coffee and tea, gym it has everything except breakfast but there is a small kitchen with all appliances

only thing i can think of is no hot breakfast, but with a kitchenette, you can cook your own

too many people smoking weed and then going inside laundry room/ gym and leaving a stink of skunk which makes using the gym impossible

access to laundry room/ gym and no extra charges

comfortable bed. extremely clean. free laundry.

my favorite amenity: the gym

pool was a nice size and was open early and late

only thing i could complain about was the breakfast but due to covid that would be obnoxious

friendly staff, airport shuttle, breakfast, everything seemed new and clean.

good shuttle service. got a shuttle to the mall nearby and back.

cute rooms with kitchen area

had a small kitchen sink (though not a kitchen)

loved the kitchenette but wished they had individual coffee maker in the room.

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

has laundry room

i slept well in the room and in the morning the breakfast buffet was clean and organized with hot coffee

they run the shuttle hourly but will work with you to accommodate your needs

breakfast was available every morning

the breakfast is good and hot nice place to eat.

this point there is no continental breakfast until covid resides

great staff! nice breakfast, no disturbance, very clean and really comfortable bed

breakfast was typical for this type of hotel but good

no breakfast

continental breakfast arrangement appeared to be adequate but did not meet full description as depicted in the

also would have liked oatmeal, doughnuts and bagels or better variety of cereal as a breakfast option

the pool was closed

swimming pool was not open

wish pool was open

the website showed this amazing pool. it dose not tell u the pool is closed.

there was an outdoor pool available

there was lots of yelling kids at pool

location from airport is great and staff with early check in were very accommodating

very clean, polite staff. pool and spa both extremely clean, and warm

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

walikg distance to a nice local bar for

parking was limited

breakfast was very nice with a lot of choices

breakfast was good as well

hotel was quite nice, good parking and close access to roads/freeways/airport etc

breakfast

it was very clean and had a pool for my kids to swim and our room was in the perfect spot

the gym needed upgrade all the machines where broken.

again, cleanliness was a major concern, unstocked kitchenette was an inconvenience, but the staff was pleasant

didn't eat any breakfast and the beds was great

very clean. staff were all so friendly and real. and that heated pool….. spectacular!

wasn’t more handicap parking & there wasn’t a hot tub or pool

also, there isn't a pool

gym ok, had two treadmills so partner and i could use together

cleanness, stuff, convenience to the airport, price, good breakfast choices..

i loved the convenience and the ability to get shuttled to the airport! everyone was super nice!

great variety for breakfast

i liked the breakfast in the am. the pool was clean.

the free breakfast was very good, lots of choices and drink choices! loved it

the breakfast was really goood, a lot to choose from.

breakfast was wonderful

also had free shuttle service to the hotel from the airport and to the rental car center

com it was said that the hotel has free shuttle to the airport, but it didn't, we should have been informed of this before we booked the

the breakfast was great also

the kitchen that they where t cooked all the way and to use the microwave so that people can eat

pool area was a little cold.

wifi does not work in all of the rooms

likewise, our requests to correct our inability to get onto their wifi network were ignored-really poor service

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

halls smelt like mildew, no wifi, mildew on the shower curtain, only one bath towel in the room, no

the beds were comfortable, wifi was great, rooms had a mini fridge and nice hot shower

breakfast could have been better waffle makers never cleaned gravy pan had the same gravy in it 2

the free breakfast was full of choices

breakfast could have offered more variety.

he was able to find one bar in the laundry room

fitness center is closed as well

coffee station. very clean. nice vending area and gym.

value was outstanding. huge room with kitchen.

spacious room plenty of storage dresser large closet shelves/hangers/iron/ironing board full kitchen dishes/utensils/cookware provided wifi tv sofa extra towels/pillows standard pet

necessarily dislike but typical extended stay breakfast

when i walked in all i smelled was what smelled like a dirty gym locker, the kitchen has black greasy hand prints all over everything, microwave had food in it,

beautiful room, wonderful friendly staff, breakfast includes hot food, kitchen has all the tools needed to cook,

only two bath towels and no towels for the pool. there is only one coffee cup in the room.

will return perhaps when the pool is open

loved having a little apt/suite and a microwave, table and coffee pot and a washer and dryer, gym, pool and jacuzzi - a delicious breakfast and store at front desk

we stayed for four days, one thing we didn't like was the laundry system

they had patio furniture in the pool room

pool and spa were closed

room 'spa kit' was wonderful

they assigned us a room in the same hallway with some kids from a hockey team

allowed us to do an early check in after our 6am flight was cancelled

u have to walk outside to go to the main lobby for breakfast

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking, was told yes in a message and then there was nothing there for me

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

a real breakfast, eggs, waffles, toast, bagels, cereals etc

no breakfast

had everything i need including laundry

i loved that there was no pet fee.

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

traveling whit my kids for two nights and no microwave and fridge

the gym and pool were nice and the location was great. it was clean and the price was right.

spacious room, with great cabinetry/countertops, and a superb kitchenette that even had a dishwasher

spacious and well equipped rooms, with basic kitchen appliances

was great, kids loved the pool, room was very nice for a family of four

pleased that the gym was open under covid rules

location , cleanliness, suite with kitchen

the room was equipped with a full kitchen as well

breakfast could be better, but save money cooking on kitchen.

i loved that it was like a tiny apartment! it had a full kitchen!

there was a kitchen and livingroom

the breakfast

the continental breakfast sucked

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

only thing i could see that could've been better is better breakfast selections

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

and wifi, clean and comfy room, very nice and quiet area, great value compare to what you get, breakfast included (didn’t have time to try it)

breakfast was a bit heavy on the carbs and i really would have liked a guide to the tv channels

easy check-in, great coffee in the lobby, nice breakfast room

our room was clean and the waffles at the free breakfast were superb

breakfast was good

love the inn with access to a full kitchen

the shared lounges and kitchen were clean and well stocked with flatware and cups and cooking utensils

is no breakfast, just a communal kitchen

the kitchen was big and well appointed

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

the free wifi was difficult to get on

our room did not have access to 'free wifi' as advertised.

wifi was not secure, very slow or non existent connection

comfy bed. clean room. wifi.

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

pool was nice fitness room is nice as well

pool wasn't heated. heater broke. still fun.

pool still open !!

breakfast was excellent

crying kids

we took advantage of the gym, pool, and hot tub which was a huge bonus

i didn't use the swimming pool but i saw kids were having fun

and my wife and i loved that there was a bar downstairs

the breakfast had a lot of options to choose from. area was very nice.

questions cleanliness of laundry

the wifi was very slow and to pay an extra for having the speed is not appropriate

wifi, slow

no wifi in room. penthouse was very disappointing.

the lobby entrance is confusing without valet assistance. the whole city's wifi was down.

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

excellent breakfast

had a full size fridge with a mini kitchen and cupboards

great location. large room with kitchen. hot breakfast provided

hotel bar area was relaxing

the room was right above a loud bar that was open until 2 am

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

clean and good breakfast

also my kids were disappointed by the lack of a

staff, location, breakfast, gym and cleanliness of hotel was great.

the hotel was very clean, bar and food was great.

good gym

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

a breakfast option included would have been nice.

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

the rood top bar is an experience and i loved

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

pool still closed!

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

breakfast was pricy but delicious!

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

location was perfect… gym worked great for my nephews

amenities, had to join hilton honors to get wifi

my wifi kept shutting down.

no free breakfast or wifi but that still would not stop me from staying here again.

wifi was out.. the tv didn t work..

- and everything was an additional cost except wifi

not a place for families with kids

the gym was not ideal. the breakfast could have been better.

i want to say i really appreciate the fact that they have shuttle service to cleveland clinic hospital, but

breakfast area was hard to find

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

excellent well stocked breakfast options. breakfast staff was doing their job at this location.

the beds were very comfortable and the breakfast was awesome

very clean. beds were very comfortable. breakfast was great. facilities very well maintained

the breakfast had plenty of options

staff at reception and for breakfast

breakfast and wifi

parking lot very empty

very clean. great staff. fresh and hot breakfast

breakfast, nice cozy nook for eating, great variety of food and drink items

minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but what they did offer was good

the early morning breakfast is nourishing and delicious; the 24 hour coffee is deeply appreciated

rooms were comfy and clean, even had laundry on

the rooms was clean , the breakfast was good

stay,clean room,friendly staff,,breakfast well stocked

good gym and breakfast. the hotel also had free parking which many hotels in this area do not.

wifi speeds

network connection

wifi was hit or miss.

some hairs from prior guest in the shower, thin walls, slow wifi.

no wifi

full kitchen, two queens, sleeper sofa, huge bathroom, desk, peninsula

breakfast ended at 9:30am instead of 10:00am.

i loved that there was a bar on site as well

they were very accommodating about late check out and anything we needed

i liked the the pool the back fireplace and the gym

coffee in the room, gym and pool available, free shuttle service breakfast available

free shuttle services were offered which helped take away some of the stress

my children and i love the gym was open 24 hours

the shuttle and the friendliness of the staff.

it had great facilities, including 24/7 gym, breakfast...

covid messed a lot of things up miss the hot breakfast

the hotel was clean and staff was friendly. the breakfast was great! clean pool

but the breakfast was the biggest surprise, wow

breakfast was great. comfort of beds

the hotel was clean and staff was friendly. the breakfast was great! clean pool

we loved the pool the location of our room and the breakfast

breakfast was excellent, which is the main reason we like that hotel. this was our fourth stay.

breakfast was scarce

clean, quiet, breakfast was good. i will stay here again

pool area was clean and water was warm

breakfast comfortable bed

the pool has been out of service and there was no indication of this on the booking

it needs updating. breakfast was okay.

breakfast was okay

breakfast was good

good choices for breakfast nice that coffee was available all day

location was great, staff was fantastic, breakfast was good.

t name just one thing , everything was exceptional, the staff, the room, the breakfast bar, the pool and the cleanliness of the property everything was excellent

guest laundry

would have liked to have a hot tub in the pool area but not a bad thing to not