air con in the room was good; wifi coverage good; shower was

wifi none existing

don't have wifi

friendly and helpful staff, parking perfect, wifi good

wifi did not work very well

the wifi was perfect and good location to the town which you walk to

love bathroom facilities tea coffee nice big bed love dressing table and hairdryer wifi and telly spacious room comfortable

as for wifi the speed is fast and it s stable

if wifi was unavailable, this should be provided for free within the price of the room i paid for

to the hotel wifi being on an open network i was unable to connect on my phone or tablet due to a security issue

huge bathrooms to boot which is great when bathing kids

we were asked for early check in payments!!! first time i heard of this. no breakfast available

an early check in time of 2pm was very handy, and self check out just as convenient

i was afforded an early check in for which i was extreemly grateful

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

good breakfast more than enough

noisy due to other guests screaming kids and slamming doors i slept only 4 hours

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

was comfortable & clean & across the road from the venue we were going,the bar staff were very polite & very pleasant

the staff were friendly, and the breakfast was varied and good

thin walls, no free wifi in the room.

staff lounge bar wifi very clean

easier access to wifi

good wifi signal 5g & all freeview tv channels

free parking and good wifi

sports channel put on request to watch in the small bar

secure car park, bar , clean spacious room, tea and coffee in room

the welcome area and bar already look like they’re making big improvements

also there’s a nice little bar next to reception that’s open til late

the lift wasn't the best either but worked ok bar the door not opening very well

fab all round service and a superb pie and chips in the bar below

clean room friendly helpful staff cleaners and bar staff were great

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the area

the atmosphere in the bar and restaurant is fantastic

the bloke behind the bar twice over charged for the same drinks

staff accommodated my request for early check in as best they could and were always so courteous even over the phone

travelling with group of kids nothing in hotel for them to do

we had a parade view which the kids absolutely loved and was a good experience but people were smoking under our window

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

everything was clean and recently refurbished the gym was well equipped

including a communal kitchen

- communal kitchen, amazing decor and spacious rooms with a very comfy bed

the small touches were incredible - a welcome card on the desk, takeaway hot drinks cups in the kitchenette, toiletries, lots of towels - just a really really nice place to stay

they don't offer food but there is a communal kitchen but each room has a microwave and fridge and there are various stores locally

outside the room there was kitchen with, oven, washing machines and a breakout area

plenty of parking and good wifi connection

lay out cleanliness very comfortable free wifi good parking customer service

bed comfy, choice of soft/firm pillows, free wifi

clean warm comfortable room. great wifi connection nice staff. excellent stay.

poor wifi

best stayed here many times in the past, staff are superb and helpful, food is very impressive, wifi is good, beds are lovely, absolutely

wifi speeds were slow and the one solitary usb point appeared dated

wifi didn t work well

wifi was poor

the iron and ironing board, bed, massive tv, sky, wifi, starbucks onsite everything

wifi was spotty/slow

just a little bit difficult to get hot water in the shower and wifi a little bit hit and miss

only bad thing: poor wifi

comfy bed , kitchenette , wifi which was sorted straight away

wifi wouldn t work the 2nd night till the morning

like the lights, the room was quite dark and no free wifi available as states on the

no hot water to bath in the room, wifi in room was poor

free wifi

struggle to get reception on phone without using the wifi

told there was free wifi

wifi was intermittent

wifi was a bit poor , it could be much stronger

wifi was free to all guests

the wifi was so slow....virtually unusable

wifi was also incredibly fast and able to stream videos/work with ease

nice comfortable big bed, also the wifi was

free wifi was also a great bonus too as we also had an ipad for our little one

wifi is weaker rest is prefect!

the room was very nice and clean , there was free wifi and a tv was provided

the wifi signal was bad in our room so we couldn't connect

having a bar and restaurant on the location is great

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

also found the bar and restaurant to be a lovely place to unwind and the staff really helpful and

good bar and

lovely staff, especially the man working on the bar on a busy friday night

wifi

wifi signal

was well laid out and easy to locate clear instructions for everything you need as a traveller , wifi, plenty of information about the local area etc great communication with owner

a self contained flat with everything you need with a car parking space, room space, netflix, wifi etc - absolute value for money in comparison to hotel charges and facilities, a definite plus

perhaps a printed sheet with wifi info.

most amazing breakfast and kind staff

breakfast was fabulous

& the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast was amazing, i could not eat it all, this hotel is definitely value for money & beats

food was nice i had and evning meal and the breakfast was a lovely calm experience would go back when in the area no problem

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

wifi was breaking

facilities in the room were fantastic with reliable wifi and a 49

the wifi and tv worked well

sky, free wifi, netflix, bbc iplayer and so much more

wonderful hotel and amazing staff, such a fantastic room. great free parking

kitchen lacked cooking resources and had minor issues with the wifi but staff were great and helped

property is incredible inside and out… from the bedroom to the incredibly large kitchen/lounge to the amazingly designed modern bathroom

kitchen was there but not very well equipped

kitchen area was great for making breakfast in the morning along with complimentary tea, coffee and

space. washing machine. kitchen. peaceful. tv

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

the bar / restaurant area was nice and the food was definitely a bonus!

early check in on christmas day fulfilled so i was able to return for the night later and get

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

on the evening the flirts bar is really friendly

would highly recommend this place to all adults

the best hotel to adults ud83dudc4c

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

shower pressure was great room was spotless staff were very helpful wifi was

wifi is fine as was our view over the canal basin

wifi really slow in our room; thought i had booked cooked breakfast when it was only continental

bathroom light kept going off then the wall lights in the room also wifi kept going off and there was a buzzing from the light switch & also a bit noisy from people

beds, easy parking and as we had a club room we got wifi included

friendly staff, comfortable room and good choice of breakfast

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

the rooms were very smart and we enjoyed the breakfast ud83dude0b

convenient that there is bar at hotel

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

wifi phone signal not so good

tv and wifi iffy, especially wifi, prefer a shower unit

good wifi connection from the room

wifi service is very patchy away from the public areas, i had to use a mobile network dongle in my

wifi was none existent in my room

lack of wifi in the cabins was a disappointment

wifi does not extend to the room a big gap for people these days, staff tried work around but

wifi in hotel and restaurant was great, in cabins was not good.

no internet wifi in room. 4g very sporadic.

not think there was wifi

in the room, the night tray was full, the wifi connection was super, the bed and pillows were super comfy with fabulous bed linen

one niggle, i could not connect to guest wifi , but i did manage to connect to the conference wifi which satisfied our needs

wifi was sometimes sketchy and mobile signal was almost non existent at times, but not the fault of

poor wifi

comfortable bed, clean, and the staff were helpful and polite. good wifi signal.

on collection of the keys. please tell guests about the breakfast times, wifi code.

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff, great

poor wifi

wifi was slow

little thing was wifi, because i was there for a course and wifi was very much needed but was non existent

there was free wifi, tv with access to netflix and disney (using our own log ins) bbc iplayer etc (+)was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check (+)impressed with the little touches, free wifi, dressing gown & slippers provided, mini fridge in room (-)wifi needs to be sorted out. (+)upgrade to ground floor room. very pleasant front desk. plenty of parking. good wifi signal (+) free wifi in all rooms (-)wifi/tv signal kept dropping so when logged in to our own accounts, would be kicked out and unable (+) bed was spacious, comfortable, tv and wifi worked well and shower next morning was nice and hot (+) wifi was easy to log in to and did the job (+)loved the pool facilities and tv/wifi. very clean and well decorated.

the beds were great to sleep on and the gym, spa and steam room were very enjoyable.

location facilities - room service evening food

great friendly staff, check in was excellent. pool, sauna and jacuzzi were fantastic.

easy to find ... lovely pool and spa ... friendly staff ... food was lovely and good prices .

not appropriate for kids

breakfast & staff where exceptional

reception very helpful as is the bar staff

room was great. breakfast was great.

luckily didnt wake the kids

room was big and clean, wifi is fast and the hotels layout is pretty fun

yscraper)

great location for work rooms are comfortable wifi connection is good

room layout is quite nice and the free wifi is nice to have for work

wifi poor mattress too soft

i also must say that the meal i had in the bar was simply put delicious, hopefully, after the lockdown i will defenitely comeback

great staff good food and bar great location

rooms need better soundproofing if staying with kids

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

i was in the car with 3 kids and i was booked for a dinner with a group of friends

wifi poor, wedding party was noisy banging doors etc, we did not know that there was a wedding

good food and staff, wifi poor and it was supposed to be a new system

very good as usual at this property nice breakfast good wifi parking

wifi was shocking .

no wifi in my room

great breakfast value for money

in the restaurant rather late although they were fully booked they reserved us a table in the bar area where we still had the service as if we had been in the

lovely pub across the road and cocktail bar opposite

the breakfast was amazing

food, lovely bar and restaurant ,was extremely comfortable

of hot food but the included coffee was like dish water and tables basically non existent with kids running around to see santa … no staff easily available or obvious tho some i think dressed

convenience of the bar and restaurant, clean, stylish room and friendly staff

we could hear the kids screaming in the next room

kids enjoyed very much ud83dude04

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

convenient location, friendly receptionist, good food options on site - ev charging outside!

lots of free parking including ev charging

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

were not enough ev chargers at the service station

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

poor wifi in parts. a little remote location wise.

also the wifi was very slow

wifi extremely efficient in rooms and lounge

free wifi was poor

wifi

staff at check-in and bar all very friendly and helpful

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

it's a great find for me and a better alternative to other hotels in the area particularly the ev charging which is a great differentiator

very useful having ev chargers on site

menu was excellent, the breakfast there was a good choice and bar had ample choice of ales

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

bad wifi and bed matrices.

wifi doesn't work.

didn't like that the wifi didn't connect

wifi was very good but after changing rooms to move away from back of hotel

venue for functions,great general bar area and amenities

was amazing and bar facilities was great

kids play room was not open due to fixing it up but park across the way done the same thing

they use the pub mainly for events so lots of kids screaming, doors banging and banging going on in the room next door

management are brilliant, together with bar staff.

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

check in was quick and they serve a good continental breakfast at the bar next door on weekends

great room, great bar with roof terrace at the adjacent button factory

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

we were allowed early check in which wasn’t an issue for them to offer

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

no food / breakfast options but they do provide bottled water in the rooms.

the hotel did not have restaurant or breakfast facilities

breakfast

it would be a plus if this was complimentary especially for the price paid, there is no hotel breakfast and the thermostat in the room is a bit funny to use, it doesn’t display numbers

they dont have a menu for food/breakfast

couldn't connect to wifi for whatever reason and the tea at breakfast was a weird brand that didn't taste good

the wifi was good, room was spacious and the pub/restaurant food was nice

the wifi worked, and we were comfortable during our stay

out off order and we were on second floor needed to request wifi password after checking in

wifi in room did not work

the breakfast was amazing!the room was nice and happy with the gym

the music in the bar area was too loud for my taste but that's just me.

there is even a gym in the basement

good little gym, good staff

breakfast was excellent, with lots of options

staff was very friendly and very helpful, i had paid for early check in and there was no rooms ready but they kept me updated and we had a room withing

the quiet spacious and clean apartment. kids really enjoyed it. will definitely be back

large room, gym, location was easy walk from train station. laundry available.

the reception area with small bar was bright and airy

large room, gym, location was easy walk from train station. laundry available.

next day, tv and the wifi wasn t working for about 3 hours

the wifi was good too

the wifi signal

i loved the hassle free wifi logging system

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival that it would be sorted and not

no free wifi !

good wifi, just an overall good experience

the attempt to make me pay for wifi

having to pay for wifi

nice big tv and free wifi which

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

hotel s very clean, the breakfast included was great and the wifi speed was great

wifi was free but not secure it was provided by 02 but they asked for your mobile number whicj i

the wifi could be better. and wasn t sure if to log in and give details re 02 of it was safe

wifi connected but was so slow was unable to download photos on facebook etc.

gym great, not crowded

the roof top bar was excellent! staff was really helpful and friendly!

restaurant and bar alongside the spa facilities.

we got offered a complimentary late check out of an extra hour also which was nice

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

wifi wasn t always great and a separate toilet from bathroom is a little inconvenient

wifi was extremely slow, for working professionals difficult

you should not have to register to access free wifi.

wifi was very hit and miss

rooms were very nice with free tea, coffee and wifi

wifi was slow

location, facilities. bed was comfortable. shower was excellent. room was large. wifi was good.

great location on broad street. friendly staff. rooms clean and wifi good.

wifi was fast and was great for streaming iplayer and youtube on personal devices

screen mirror didn t work and casting was pants as wifi not great

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

you need - including a pub next door where they provide a great dinner option and a beautiful breakfast to set you up for the day

honesty bar is a nice touch, breakfast was delicious

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

in our room, no 12, didn't produce any hot water, despite running it for ages, and the menu for breakfast could be explained to guests who have already

staff were very helpful and kids loved the choices at breakfast.

late check out early check in couldn’t fault it would definitely stay again

breakfast included was lovely, the room was spacious with twin beds which were comfortable

the gym was good

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

wifi needs improvement. interrupted frequently

poor wifi

wifi was extremely

wifi is really bad

wifi was pretty slow

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the experience was great except the early check in fee

and the speakeasy vibe of persian bar is amazing

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the mini bar is complementary great size tv

my room was a perfect size and it had a fridge large tv wifi coffee and tea facilities an iron and ironing board already in the room and amazing views

great free wifi

free wifi from the 5th floor wasn't reliable

on,y small niggle was that the free wifi was a bit slow but that s not an major issue....

2 out of 4 elevators not working, wifi maintenance from 10pm-6am

beds, the attention to detail was incredible, the victorian theme was so lovely, even down the breakfast the following morning, you had tea in a tea pot with a tea strainer etc

very nice bedroom, good bar ( except for the taped up couches )

the breakfast was fantastic portions were big plentiful and cooked well

also, very good english breakfast

also, whenever leaving the hotel we were asked to leave our key but this was at the bar and, when it was full, meant dropping it off and picking it up again could take several minutes

good location clean helpful staff comfortable nice bar nice breakfast

in staff were really lovely and even applied a free late check out

the kids were exhausted and we did the check in earlier

we had to use the sofa bed for kids and wasn’t comfortable at all and some metal was coming out risking to hurt them -it so a

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

offered wifi

wifi in room was poor, fridge would of been nice, and more condiments in room

wifi

wifi could be better

train station - large room size with all the facilities - excellent breakfast - good wifi connection in the

late check out and the size of the room and the friendly staff.

allowed late check out to which we thought was great

kids were very happy with the pancake machine, notable mention to andy for showing the kids the

kids loved the choice, especially the pancake machine

kept knocking on my door when i had done a late check out already

the bed was pretty massive and super comfortable, the wifi was great within the room also which meant i could continue doing work in the room

good location. spacious room. free wifi. good bath/shower.

wifi quick enough for work

great location near the center. even our son was impressed with wifi speed, rooms comfortable.

were disengaged and gave no information on amenities, eg; wifi code, breakfast time and prices etc

staff are so friendly, premises so clean and bar food is excellent

i love the bar also, they didn’t charge for the tea or coffee because we were staying

no coffee facilities in the room although coffee and tea are free at the bar fir those staying.

the girls at the bar and reception were nice, decent and friendly

bar on match days is brilliant

location and bar area and breakfast and comfortable bed great hotel!

at breakfast not quite as good as the rest of my experience of the hotel

proximity to the centre bar area

sonya served and attended us superbly to avery good start to finish breakfast

location and bar area and breakfast and comfortable bed great hotel!

the wifi reception not that great had to use my mobile data

liked the location, the size of the room, speedy wifi and floor to ceiling window

the wifi wasn't that strong. minor issue.

the wifi could be better

breakfast too expensive, wifi did not work

wifi was also very good

hotel wifi is average, to quite slow at times -

wifi was a little temperamental at times, but this may have been something to do with being on the

wifi didn t work

nice room, very comfortable bed. excellent wifi.

no hairdrier, difficult connect wifi

helpful staff friendly clean hotel free wifi great location

wifi is good but not strong enough for high-volume websites or streaming a movie

wifi didn t work and nether did the tv

no free wifi

the wifi was fine

11 for a glass of wine. couldn't get wifi.

tv and wifi all worked well good

he wifi worked well

large tv, wifi

a late check out and then having to re do key activation again after 10am m

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

but only £15 for a late check out till noon

late check out that was really good as we check in very late at night, so because of that we could

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

nothing really, the wifi wasn't that great compared to my previous stay

plus the wifi helps a lot in case one has a poor network

the wifi wasn't very good

wifi was fairly weak and the shower flooded.

wifi is not very convenient.

wifi was poor

ich needs to be pre booked so make sure you do) and secondly, shane sorted my laptop with wifi as it wasn't initially recognising it

comfortable bed great tv wifi is strong cleanliness

devices sometimes disconnected from the wifi if they went to sleep and it took some time to reconnect

wifi is quick. the room is spacious.

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

would have liked a night cap in the bar when we got back but it had closed at 8pm.

mostly everything, couldn't fault the hotel.except for the bar closing early.

excellent value for money. great location and bar staff friendly.

great place and desk guy was sound and bar beside great crack in station bar very friemdly

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .