breakfast was of poor quality and boring

a medium size hotel with own spa circuit

the spa were closed in the weekdays

spa closes at 18.30. most of the rooms without bath.

the spa was very good.

wifi quality was a little poor, maybe it was just in my room.

parking is available near the hotel and there is a kitchen/bar downstairs

kitchen was a little cram but that was not a major issue

gated and safe parking in front of the house

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter

kitchen facilities good, secure location, comfortable bed

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

close to bars, restaurants, and shops

eventually discovered a bar that

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and

there was a bar where pastries and sandwiches could be bought, but there should be more choice

n0 lift - i'm partially disabled. very limited parking although we managed ok.

also, the place runs amok with kids, screaming, yelling, running, inside and out

they reopened the bar late at night so we could get a welcome nightcap on our return

also botafumeiro jatetxea and bar zero are both good for beers and pintxos (tapas)

good wifi included

we had a car and didn't want to stay in bilbao proper as parking and driving can be difficult when returning

great to have parking included and location to train station perfect to get into bilboa - 14 mins on train

private parking

hearty breakfast, family environment and house with history, lovely and cozy restaurant, free parking

free parking, 2 min walk to the train station which takes you to casco viejo within 15 minutes

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

bringing our pet to a room like that costed us 25

i wish they would have had laundry service or washing machine.

parking was a challenge the first night as there was an event in town and all the parking lots were

parking outside property. this was the only negative point.

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large

no on site car parking

parking was downhill from the hotel

free parking

free wifi

wifi is a bit poor - so bare that in mind if you rely heavily on it

the little play area for kids at breakfast was fantastic

was spatious with fold down bunks for the kids and comfy beds

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme

buffet breakfast was sensational and set my wife and i and the kids up for the day

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious

the restaurant was large, clean and the food was excellent, big breakfast the next morning, parking for my

free parking

and breakfast

there are a number of off street parking spaces right outside the main entrance

staff very nice ,safe secure parking , bar restaurant next door

the indoor pool is in the health complex next door, is 20 euros per person, and kids

everything is close by with many kids play areas

kids were not allowed to use indoor pool

the kids enjoyed the snooker table

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

wifi good

so some upheaval but our room was good size, comfortable, excellent air conditioning and free wifi

the wifi dropped out at times.

wifi worked really well and they're was a nice playground right down the street for the kids

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

playground nearby if your kids are bored

near facilities even a playground for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

breakfast was exceptional

bar did not serve a glass of cava

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you ll ever

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

i don t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

ac, enjoyed the balcony, enough room to move. wifi.

pet friendly hotel

is no breakfast option possible at all, so when travelling with kids you need to consider this

wifi is spotty

de wifi was very slow.

wifi was very spotty

wifi is fast, no problems with the connection

child seat in restaurant, not so good breakfast for kids

amazing location especially playground next door for people with kids plus short walk along river to guggenheim

i was working remotely, and there is a salon with tables where i could work with good wifi and no trouble

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

room service available, brakfast very tasty and a restaurant within the same building

got an early check in and best room

gym was sufficient for a light workout

room was a bit small but not a huge issue room service - probably ordered the wrong thing

room was very spacious, and included another sofa bed, which turned out to be a big fav by kids

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :

wifi can be patchy

staff very friendly and kind. lovely gifts in the room for our kids.

also there was a little play area in the breakfast room for kids

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

definitely pet friendly, supplying pet bed, treats and feeding bowls

the bed was very comfy. the hotel is very central. wifi excellent. breakfast very good.

hotel was in an excellent location close to everything and great for traveling with kids

very nice service, clean and comfortable room with kids, thank you very much :)

the family room included a room with a bathroom with a frosted windows shower which my teenage kids weren t

given that we were with small kids, this was a huge hazard

fantastic super modern room, pet friendly

to separate us into separate floors which was disappointing as we were no longer next to my kids

the kitchen wasn t flexible to accommodate kids menu

convenient location. spacious room for family with 2 small kids.

they even had to fun out and buy ice cream for our kids b/c they were out

nothing for kids at the hotel: no food no facilities

also good wifi (up to 120mbps)

bright and clean room and bathroom with very fast wifi

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and

parking is few minutes from the hotel pet are not allowed in the room alone

my kids wanted to play a board game while waiting out the heat around midday, and there are no decent

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground

breakfast is fine and the wifi was good

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

they had goodies for the kids which was very nice! the location was excellent.

suite perfect for couple with kids or two friends who don't want to share room

our 4 year old son and the hotel provided with a sofa bed for him and a set with toiletries for kids

comfortable for family of 4 with a separate area with 2 sofa beds that opened for the kids

have 8 and 9 yo daughters) and we got 2 rooms with open toilet at the entrance of the room (with kids is not

location and two interconnecting rooms we wonderful for the kids

felt a bit stuffy and with young kids we didn't feel safe keeping a window open on the 7th floor

room service for dinner, delicius, kids ate everything my 11yo son said it was the most comfortable bed he has

food could be a bit earlier in bar as only starts at 8pm .as travelling with young kids

we travelled with kids, a small playing area could have been nice

kids gets free breakfast so that is a great

room was very big and exceptional for traveling with kids

and what i absolutely loved is the surprise kit for the kids

great for families and kids, close to tram for connection to metro so getting around was a breeze

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs

the house had everything imagineable - good wifi, streaming tv, fully equipped kitchen, large dining table for

we always found free parking space near the funicular

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs

location is great, quiet, with the big garden, parking and place for barbecue

junior suite perfect for a family (two kids)

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

very poor wifi reaching only parts of the room - even with notebooks with good wifi cards.

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

so the only thing i'll say is that the gym was unavailable

our friends' kids had a great time exploring the space

wifi connection was strong and reliable

huge room and early check in on arrival from the airport.

lovely places to relax all over the hotel and the service in the bar was also excellent

was poor - food under cooked was returned to kitchen 3 times - whilst the meat section was being re cooked the

kids had a normal size room, beds were comfortable and room was clean

the kids said the staff were really friendly to them, there were free soft drinks available in the

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

many little presents for parents and kids

they are better suited for older kids

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came

the wifi is a bit slow and unstable.

hotel staff was very kind and helpful, also our pet felt welcome

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

had quite a lot of noise from traffic in my room (my kids didn't hear anything)

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

the food is also great this time i order room service

no secure wifi

your kind wishes and the room service present on my birthday, was an unexpected surprise and i really thank

an excellent stay with young kids - highly recommended

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed

room service is available in case you need it

only a few minutes drive to the top of the bilbao funicular railway where there is free parking and every 15

bar with coffee, breakfest and lunch

there is a nice free parking (great for me, as i was travelling by car) with nice wide prking

friendly people. nice comfy room. parking space.

wifi wants great but that s ok for the level of all other services

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh

breakfast was perfect, especially the guggenheim museum view

room, spatious and comfortable location is perfect rooftop wonderfull great gym and

is no room service during the day or evenings

excellent gym with very new equipment

perfect location, welcome desk decoration, all day free catering, kids welcome kit

requested a cot which we got in the room but also received a baby bath and kids pack

the gym could be bigger. prefer a softer bed.

amenities than some places- no coffee machines or mini fridges in the room, no pool or gym, but the price reflects

cute spa set up and good looking gym even though i didn't use it

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed

about the size of 2 double beds, when there s kids in the pool it s not at all relaxing

the swimming pool was not for swimming. it looked like a small pool for kids

best sleep we had in months (away from the kids ), breakfast delicious, wonderful location

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

glass door and the glass shower door didn't give us privacy specially with kids

was good, big bed for us was great, sleeping sofa was perfect for the kids

bathroom doors are transparent glass and not privacy if your are with kids

more variety for dinner and also more comfort zones or play areas or loungefor families with kids

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself

kids being sick and fighting in the streets outside from 4am until 7am

our kids loved the breakfast

had a pull out bed for the kids but it was really uncomfortable

posh & executive feel that was really nice for the kids to also experience

(my rooms is larger than my kids

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

kids screaming in the hallway which the hotel can t control but yes a bit noisy

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to

great attention for kids

the bed for the kids was not so good and their room lacked air-conditioning

wifi great, beds comfy

good parking

was a great convinient location for our travel, including parking

quiet easy parking, friendly owner couple

wifi did not work, more like staying in a home than in a hotel, little soundproofing between rooms

our kids had space to play

the kids enjoyed the pool and playing with the animals

the kids enjoyed the pool

nice pool

difficult to find something to change. maybe having a car parking in the shadow would be a plus.

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

very uncomfortable with little kids

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves

we stayed in a family room and the roll out beds for the kids could have been a bit comfier.

we were just waiting inside the hotel since the kids were cold

wifi all right

central location with good bar and pintxos. good value

the bar downstairs was brilliant, just loved it

there's a bar beneath with tasty bar snacks

nice bar downstairs with some snacks

we were 2 families meeting-up with 3 kids under

tooo many kids and very loud at the bar

nice lunch & dinner, professional restaurant staff, large room, beautiful terrasse and flowers, kids

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick

plus the pool was amazing for the kids specially in a rainy day

free parking outside

the breakfast was exceptional

they have a parking just nearby

i had assumed there would be room service and food available till late but it wasn t available

very good sleep , parking