Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
good parking
quiet easy parking, friendly owner couple
wifi did not work, more like staying in a home than in a hotel, little soundproofing between rooms
just soaking in the feel of the nature the room was cleaned daily, very big with a clean bathroom parking was
was a great convinient location for our travel, including parking
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
wifi all right
osed sundays)
central location with good bar and pintxos. good value
nice staff in the bar and reception. nice quiet hotel.
the bar downstairs was brilliant, just loved it
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
breakfast nice but nothing special not easy to find someone to ask questions and get
beautiful property - very stylish and tasteful decor lovely swimming pool relaxed atmosphere
breakfast was simple but good
pool was lovely
laundry option would be great too
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and also the breakfast was were poor - even any kind of hot meal, fried and scrambled eggs were for
breakfast was wonderful
the breakfast, though it was good, was also not close to the other relais chateau hotels
terrific hot shower in gorgeous bathroom, fabulous food and wonderful staff, easy secure parking
parking for unloading suitcases 100m away
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking was free and good
breakfast was nice and personal
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
poor wifi
value for money, convenient location and parking
also the parking spaces were taken care of and spacious, and we could park without problems
wifi wouldn't work in rooms only in the communal area.
the wifi was ok and the room was tidy clean
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
pool was a hit with kids
the pool and the whole territory were beautifully maintained
nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more
pool was a hit with kids
the heated pool, in cloudy days, was very appreciated by us all, specially the children
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean, beautiful furnitures, spacious, nice view, great breakfast
breakfast was lovely and staff were very helpful
ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied
the breakfast was amazing!
free parking
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
there was a bar where pastries and sandwiches could be bought, but there should be more choice
attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and
they did play different kinds of music in the bar and outside in the terrace and a bit too loud.
eventually discovered a bar that
close to bars, restaurants, and shops
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the location is lovely and quiet, there's a good kitchen for making drinks and a fridge
kitchen was a little cram but that was not a major issue
parking very secure
plenty of on-site secure parking
and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
old fashioned authentic basque premises with car parking
as the area is very busy in august parking in nearby villages was difficult/impossible
and very scenic location close to vineyards,safe parking facility,most aimable hosts,the large well equipped
wifi was a bit slow at times but the owners had the phone company working on it while we were there
parking is available and with enough spots
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
our kids were very happy to play with the 3 dogs, unfortunately they're not always there
that would have been useful (the kids slept on the sofa in the leaving room
shampoo); or basic kitchen items (e
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it
glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the
real bar area and outside should be more amenable for drinks and snacks in the day and night
a swimming pool would be a good addition
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
parking outside property. this was the only negative point.
booked two nights we stayed only one as we could not cope with a tiny room with miniature tv and wifi that didn
there is no parking on site
parking was not on site but just 50m away
parking was a challenge the first night as there was an event in town and all the parking lots were
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is smart, clean and comfortable with private parking (ok for motorycles too)
no bar or restaurant
easy parking
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
also, the place runs amok with kids, screaming, yelling, running, inside and out
also botafumeiro jatetxea and bar zero are both good for beers and pintxos (tapas)
they reopened the bar late at night so we could get a welcome nightcap on our return
good wifi included
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
tooo many kids and very loud at the bar
), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick
plus the pool was amazing for the kids specially in a rainy day
we were 2 families meeting-up with 3 kids under
nice lunch & dinner, professional restaurant staff, large room, beautiful terrasse and flowers, kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
the pool with a view and free wifi added to our comfort
large & clean swiming pool
the pool with a view and free wifi added to our comfort
nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner
with owners which we generally like to have when travelling to know the city & tips regarding bar & restaurant
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
excellent parking
the bar had a good selection of tortillas and pintos- for both lunch and breakfast
parking is easy, check in was smooth
there is a nice free parking (great for me, as i was travelling by car) with nice wide prking
friendly people. nice comfy room. parking space.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great rooms and parking.
parking in any spanish city is a nightmare and expensive
good parking
great to have parking included and location to train station perfect to get into bilboa - 14 mins on train
year old basque farmhouse), large delightful room, comfortable bed, good breakfast, very easy parking on site,
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
convenient to have in the room, it was set up on a lower shelf which is not great with little kids
my kids would've appreciated internet tv. ;)
private parking, comfortable bed, decent size room for family with two kids, great customer
paid extra because i was traveling with my kids who are 20 years old
restaurant next door that catered well for kids and good breakfasts for takeaway the next morning before early
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
to find out adjoining rooms were not adjoining, just next to each other as we have two young kids
the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot
there is a children s playground on the site which is great to keep the kids entertained for a while
playground for kids
the hotel doesn't have any dedicated area for chilling/staying with kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
bringing our pet to a room like that costed us 25
i wish they would have had laundry service or washing machine.
staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs
very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs
location is great, quiet, with the big garden, parking and place for barbecue
we always found free parking space near the funicular
the house had everything imagineable - good wifi, streaming tv, fully equipped kitchen, large dining table for
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
to pay extra to use spa/indoor pool and kids weren't allowed, had to pay for parking and we weren't advised of
they also had a kids menu which was the only one we saw during our 5-day stay in northern spain
they had board games in the spacious and comfortable lobby which we palyed with our kids in the evening before
the kids enjoyed the snooker table
kids were not allowed to use indoor pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
away from the car as i reversed around all the other cars that had arrived after me (no set parking lot, but a
pool
quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.
no warning that parking in allocated parking on grass would be a mud bath overnight due to heavy rain when
pet friendly, nature
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
playground nearby if your kids are bored
swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids
near facilities even a playground for the kids
wifi worked really well and they're was a nice playground right down the street for the kids
the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
on the friday night, might have been after an event - it seemed to mostly be families with young kids, not
wifi signal is very week in some rooms, the only place where i could connect was in the hall
staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,
room which had large beds, a very nice bathroom and shower, a mini fridge, air conditioning, and wifi
wifi good
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
was spatious with fold down bunks for the kids and comfy beds
get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious
perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)
again this may not be a surprise to most, but we brought along three little kids, and that was a long timme
details for the dog and kids.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
my kids wanted to play a board game while waiting out the heat around midday, and there are no decent
breakfast is fine and the wifi was good
there was no wine in the bar the first night, but then they
wifi in room apparently due to breakdown but it did last during all our stay
liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
amazing location especially playground next door for people with kids plus short walk along river to guggenheim
child seat in restaurant, not so good breakfast for kids
the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night
first aid for some camino blisters; the room was big and clean, with sophisticated lighting and wifi; and the
well appointed room with a good shower and fast wifi
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :
room was very spacious, and included another sofa bed, which turned out to be a big fav by kids
loved sitting in the plaza nueva and watching the kids play football in the late afternoon
the shower was great only downside no english speaking channel on the t v we didnt use mini bar so cant comment
would have been nice to have the mini bar re-stocked daily this didn t detract from our experiment
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
have 8 and 9 yo daughters) and we got 2 rooms with open toilet at the entrance of the room (with kids is not
location and two interconnecting rooms we wonderful for the kids
but staff surprised me with a greeting note, champagne, birthday cake and sweet treats for my kids
food could be a bit earlier in bar as only starts at 8pm .as travelling with young kids
felt a bit stuffy and with young kids we didn't feel safe keeping a window open on the 7th floor
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the parking in the underground garage is just perfect, next to the elevator
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the family room included a room with a bathroom with a frosted windows shower which my teenage kids weren t
given that we were with small kids, this was a huge hazard
very nice service, clean and comfortable room with kids, thank you very much :)
hotel was in an excellent location close to everything and great for traveling with kids
a special commendation to all staff especially at reception and the bar lounge area
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
location is amazing, the original spa dates back to 1843 although of course it is now completely modern and well
the spa was very good.
the spa were closed in the weekdays
spa facilities, good value for money
lack of water and breakfast only average
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
somehow, even the breakfast is first rate
there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you ll ever
breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was
breakfast was exceptional
was brilliant, bar area was lovely, staff were amazing
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
also there was a little play area in the breakfast room for kids
nadia also gave us some gifts for our kids and was always going beyond to help us with our little one
staff very friendly and kind. lovely gifts in the room for our kids.
the breakfast was wonderful!
the main reason was the fact of being pet friendly
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
junior suite perfect for a family (two kids)
location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train
it comes with a good wifi connection, i was able to join a conference call without problems during my stay
there was no room service menu although there was room service available
the bar shut at 10.30 pm and we would have liked to stay later
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
is no breakfast option possible at all, so when travelling with kids you need to consider this
wifi is fast, no problems with the connection
wifi was very spotty
wifi is spotty
de wifi was very slow.
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the smile and attitude of the staff, reception, bar and housekeeping was impressive
we do appreciate that it was pet-friendly, though
we were especially impressed by how pet-friendly the hotel is they provided a dog bed and bowls, which made
junior suite is great if you are travelling with a baby or a pet as you can close sliding doors between both
warm welcome & unexpected early check in. good breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we travelled with kids, a small playing area could have been nice
and seems there are kids that time also they're running in the hallway
and what i absolutely loved is the surprise kit for the kids
the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a
great for families and kids, close to tram for connection to metro so getting around was a breeze
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room was a bit small but not a huge issue room service - probably ordered the wrong thing
wifi was
nice staff and good wifi, you can easily do video
great room, free upgrade and free late check out. i really recommend this place.
gym was well equipped, but it was very hot in the room
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was a bit of a disappointment after a journey with the kids but the staff managed to prepare the room in
weren t able to sleep, the tv was always on, the kids couldn t sleep, there is no way to turn off the tv,
they even had to fun out and buy ice cream for our kids b/c they were out
waterpool for me and kid during the spa, but it was rejected because watelpool is not allowed for kids
to separate us into separate floors which was disappointing as we were no longer next to my kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i don t recommend it for families with small kids, because the breakfast is not available at hotel
nice room and stay with kids had a beautiful view over the city
we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us
nice room and stay with kids had a beautiful view over the city
the room was well equipped, the wifi was good and the bed comfortable
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
bright and clean room and bathroom with very fast wifi
it was very pet friendly and they offered you a small bag with goodies and a bed for your dog.
pet policy - we traveled with 2 dogs and chose the hotel because it was pet friendly, but on
close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and
wifi was a bit sporadic
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
had quite a lot of noise from traffic in my room (my kids didn't hear anything)
very good wifi reception
friendly and helpful staff everywhere -reception, room service, housekeeping, restaurant
garage parking was expensive but included ev charging
no secure wifi
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
location was great we walked to the old town for dinner with the kids and it was close to many shops etc
they had goodies for the kids which was very nice! the location was excellent.
was large and comfortable with one super king size bed plus two fold-out single beds for the kids
comfortable for family of 4 with a separate area with 2 sofa beds that opened for the kids
our 4 year old son and the hotel provided with a sofa bed for him and a set with toiletries for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
to rooftop denied second night no ice in room breakfast not included in big prices no sun loungers available
the bar at the top is beautiful with a great view over the guggenheim
have been greater, only one type of each tea bag etc (while there was a sign to order more via room service, if
the breakfast also served from this area was the best we had in our travels throughout spain and
spa did not open early.
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)
an excellent stay with young kids - highly recommended
corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults
room service is available in case you need it
corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults


















































