downstairs bar looked nice (did not use it)

the bar at night is lively but closes early, at 10pm

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes

having the restaurant and bar downstairs was so convenient and dinner was fantastic

bed was comfortable and room was clean. hotel bar and bar staff were cool.

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

close to shopping center, good wifi. friendly stuff

decent rooms and wifi

helpful staff, clean and good wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

good wifi and ok breakfast

room service was bad , no laundry, little bet far away

gymnasium equipment is limited and very old

comfortable hotel which is pet friendly

is a gym, which i suppose is a plus, but it's terrible

regular price over 100 is too expensive for a facility where the gym and swimming pool is not ready for use

finally logged in to unsecured wifi from restaurant downstairs

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

how to rent a golf cart etc

to motorway and easy to find with plenty of parking

some problems with the wifi although they were resolved successfully

staff is very supportive, and the rooms were super clean and every day we had room service

it means the restaurant and laundry close on the weekends and holidays

bed was comfortable and the food i ordered through room service was better than expected

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

adjoining rooms for the kids as well

free parking with easy access off the a6, but no road noise, great

wifi

very helpful staff, spacious room, good breakfast, location by the main road, no parking fees

the rooms. location. parking

they don't have many cots or any small extensible beds for kids.

only kids dare to go there because you know

breakfast

staff was super friendly, and the breakfast was awesome!

strong wifi, free parking :)

the noise , we needed to left and they still charged us , was full of kids , running a noising

wifi signal poor inside the room and the shower sometimes the water was cold.

underground free parking is a plus

nice location - extremely good breakfast- staff very nice and cordial

no swimming pool , no gym , and no food for room service

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

eat go, there s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat

had to pay for parking.

no bar on site

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

they don t offer room service, but i guess that is why the price is so wonderful.

poor wifi reception in the lobby area.

wifi, very unusual in hotels

late check out mas tarde

missed the hotel bar for a drink

comfortable, nice staff, good breakfast and a small gym

no bar or restaurant on friday and saturday

mini bar fridge not working, shower broken support so you need to hold it with 1 hand

free wifi, with good connection

24-hour cafeteria on site, which is super handy and free parking as well

the 24hr bar served food and was ideal after a long day working

above the bar can be a little noisy but wasn t a big issue for me

free parking at the hotel

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

no restaurant no room service

hotel had no restaurant or bar facility open

no room service, just a fridge with small amount of items

very close to shopping malls and good fitness club

cosy bar restaurant attached

it was spotless, staff super friendly, excellent soft pillows and good continental breakfast

good value for money , clean and decent with plenty of parking space on site

the breakfast was excelent and all the staff was very friendly

superb breakfast

the buffet style breakfast was okay, nothing fancy. we walked 10 minutes to have dinner at

lobby, bar and common spaces in general perhaps they should start thinking about renovation.

2) the page of room service in english didn't work and the guy in reception said: it's not my problem, you must

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

wifi signal quite low in the room. working only in a position.

wifi was non-existent. very bad for business

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

no room service

room service never answered the phone when i called to order dinner.

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

clean rooms and friendly staff, good quality hotel good wifi

car parking availability was great also

good location if you want to be on outskirts of city with free car parking but with convenient public transport

apart from excellent breakfast no dining options

the breakfast was good

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

comfortable beds and wifi

wifi password on the page inside the room

fridge there but no option of a mini bar or room service

lack of atmosphere, particularly in the evening. bar closed, no hub - bub.

traditional bar for a pre dinner drink although there was a sign for one but only appeared to be a lounge area

wifi good for me the price was little high for a week night but i would highly recommend and

seasonable swimming pool

breakfast could have had more selection and the bar could have been open in the evening

also pet friendly location, we travelled with a dog

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

a bar cafe next door with tables on the pavement

of kids running the hole day in the corridors, screaming, beating doors

location. cleanliness. room size and comfort. free wifi. staff availability to sove any issues.

coffee at breakfast bar needs upgrading

golf course 10 minutes drive

we could barely not sleep at night as a bar across the street was extremely noisy

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

excellent location, clean rooms, and friendly staff. the only problem was the weak wifi signal

very nice hotel. friendly staff and great attitude to our pet.

really helpful lady on reception when we arrived easy parking on site dog friendly

parking area is not

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

helpful staff an issue with wifi was resolved quickly and pleasantly, and good suggestions for where to

sockets, lights and the router for the wifi was behind the tv and therefore reception was excellent

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

no pool but we located very nice public outdoor pool about 2kms from hotel

location and ev charger

wifi in the evenings was weak. no kettle in the room

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

welcoming, pet friendly with welcoming helpful staff

nice external swimming pool. good parking access.

we entered the room there was a smell like smokers had been there - or old laundry left too long

great parking

there is a parking, good access to the supermarkets and malls

did not work the pool was opening very late ( only 10:30) the access to terrace in the bar was not

wifi gave me trouble but was quickly repaired. great staff.

no wifi connection.

the wifi speed can be improved

wifi works well all over the place

the was no room service option either

the cafeteria saved the day with drinks and bar food

no room service until the same time the restaurant opened

early bar closing

no wifi in the room

cheaper to buy breakfast in bar rather than restaurant (toast only)

nice prices in the hotel bar, bar opened till 23,00

bed is really big, exceeded my expectations. wifi is excellent. good breakfast.

the offer of choices in bar and restaurant for breakfast was excellent

shout out to the bar man who was amazing and hilarious

close to metro station. clean. nice and helpful staff. free wifi

in house parking procedures a bit challenging but nothing much.

tight parking

hotel provide free parking

they have a private parking underground

parking was included

the wifi has to be connected through a webpage, there was no ay to connect the tv to watch netflix or

the wifi service was also very good as well as air conditioning system

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

thought that the wifi was very poor & the room was quite warm

day laundry service

my kids and i would wake up sweating

laundry room was also at our disposal

they could of informed us there was no room service

wifi didn't work.

amenities such as cups, cutlery (knife, fork, and spoon), hotel slippers, cotton pads, and a laundry bag

had to ask for a electric fan and the wifi

interconnecting rooms are great when travelling with kids- not when you're traveling by yourself, because it

the pool is small.

nice room, nice gym, great rooftop terrasse!

breakfast was good, room clean and big, close to the park and subway.

loved having the roof terrace and pool for when it got too hot

kids

it's good for family with kids

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

the kids were disappointed because the pool is much smaller than how it looks in the

staff were very accomodating good location, clean and modern, my kids enjoyed the pool.

access to gym center

a little fridge in the room would've been nice. wifi was average/slow.

good breakfast friendly

friendly staff and wifi worked well

location, fantastic staff, good breakfast, clean and comfortable

my kids loved the pool and the pool bar

kids loved the pool

solid gym, cool rooftop pool, and bar

and has all the necessary facilities within it's premises (a bar, a restaurant, a pool, also a laundry room)

i also appreciated the laundry services: it is super hot here, the clothes get dirty super quick, so we could

property is not suited for families (especially with with kids), christians, muslims or in general religious

pool was crowded, not really for younger kids

great to have laundry for guest use, close to metro & busses one block

the wifi internet was good, both in the public areas, and in the room

breakfast, gym and free laundry

booking day and we haven t received any prior information: this was a high expectation for our kids after

my kids were disappointed

the bath room is small and it's hard to bath kids as the space is so small.

the kids (11 years) were anot alowed to use the gym even with the parents next to them.

the pool is a bit small but good for kids and also for doing laps

room was too warm and there have been people speaking aloud all night long and kids running all over from 7 am

breakfast selection was good, the place is decorated with mismatching furniture and it shows that

breakfast was fine - toast, cerals, croissants jams yogs fruit etc and hot & cold drinks - as much

quirky and lovingly decorated with many seating-accommodations in common area, as well as wifi and a/c and very

the breakfast we got was simple, but definitely still good, a pleasant start to the day

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

we loved that there was a gym and breakfast was great

on the last day, they made a breakfast box for us as we had to checkout before breakfast timing starts

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

breakfast options were great and reasonable - and cute food places on the same street so you don

i booked a family room that supposed to occupy 2 adults and 2 kids ( as shown in booking

swimmingpool had an age limit and our two kids could not use it

this hotel as my kids like swimming

kids were not allowed to go in the pool after 2pm (first time for me that i hear about

whole entrance was blocked and taxi access compromised, some staff not understanding, kids seen as burden

connected by a part of the hall way that could be closed off which was very convenient with small kids

there is also a great playground nearby (for those who travel with kids)

we had two interconnected rooms which were good enough for a family including two kids

the junior suite was great! clean rooms - spacious. perfect for a stay with my kids.

the room service can be a bit slow at night but they are very polite

and asked the front desk to support her with the luggage, at least because she was alone with my kids and the

a clean, beautiful, well maintained property, central location, great for family with kids

bathrooms walking distance to metro surrounded by eateries & super markets nearby atm super fast wifi very

the staff were wonderful- kind and helpful with our early check in request

despite the cold temperatures no amenities in the bathroom no coffee machine in the room and no room service

the wifi was poor also the breakfast was poor

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

there was a gym

the free wifi wasn't great. you had to pay for the high speed wifi.

breakfast and wifi speed could be better improved.

not so accommodating during the electricity blackout for a family with kids (even the elderly) even when they

nothing! the pool hours for kids could be longer or have an early morning session.

too expensive: adults breakfast i was charged 20 euros per person, kids 15 euros

the kids loved the pool

i came with 2 kids, we wanted to go to swimming pool, it was the reason we chose your hotel

my kids couldn't watch tv, because it was on spanish programm

pool, gym, kids play area

i believe all the families with kids tell you thank

room was comfy for two kids aged 15 and 11 yo

the breakfast was very good

plus laundry facilities

the staff where quite friendly and the wifi good

nothing to say in terms of facilities except wifi

wifi was great, staff were great and bed very comfortable

the bar food and coffee were excellent

brought my kids with me and i was in awe

full kitchen is definitely plus for traveling with kids

room with a small kitchen

wifi was for free but not working perfectly

very good location and the room comes a small kitchen.

location across a lovely park for kids hidden in the square, large family room with all amenities, very clean

big hotel so it was very crowded at breakfast; the kids bed was very squiky; should have one more

staff were extremely accomodating, they allowed us to checkin early with a cost, and with kids and jet lag, it

we ordered room service (the food was good, so it was worth it, especially with tired and hungry kids), but it

hotel staff were brilliant with kids, and the room was a great size for a family of 4

it was a quite uncomfortable to spend all this time waiting with our tired kids at airport

size since we had kids with us and did not have enough space to open 3 suitcases in the room, but we managed

my kids loved the mystical glass waterfall

bed is not only big, it's enormous :-) sofa bed for kids is also great

i was with kids who were hungry and tired

, staff very friendly including paula at the front desk you make all the extra touches for the kids extra

the rooftop/pool area is not fit for kids

breakfast was excellent and the pool on the roof was a fun experience for my kids

the pool and the rooftop is the real star

was expecting sunbeds but its more of a lounge area set up for the bar than sunbathing

also we were 2 adults and 2 kids and the family room it s excellent, you have plenty of space

a particularly nice gesture was the two small bags of candies left for the kids, which they absolutely loved

our room was for myself and my 2 kids and was a great size, beds were comfortable

big room but not functional - useless kitchen where the kids sleep might be nice for a couple if you only eat

booked family room for 2 adults and 2 kids (17 and 15)

to show my displeasure, but they didn't care nor the teachers or adults didn't disciplined the kids to behave

had a 2 bedroom apartment including a washing machine for laundry

the staff was helpful, especially when we wanted to locate a laundry or other places of interest

our window was opening to a small smelly lightwell , with a restaurant s kitchen opening to the lightwell on

wifi excellent

we had little kitchen in toom too which was convinient when travel with kids

we had little kitchen in toom too which was convinient when travel with kids

the air condition was working very well and so did the wifi

having a small kitchen

confortable, the kitchen in the room was excellent and practical. excellent location!

i kept hearing kids shouting and crying in other rooms

people walking with kids and dogs etc

room service was like none i have had before, absolutely beautiful food, hot on arrival and cooked

room service

no room service available