hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes

having the restaurant and bar downstairs was so convenient and dinner was fantastic

bed was comfortable and room was clean. hotel bar and bar staff were cool.

downstairs bar looked nice (did not use it)

the bar at night is lively but closes early, at 10pm

gym. could be open 24/7

services , the gym , the restaurant was closed for lunch and dinner.

gymnasium equipment is limited and very old

gym and pool was closed

regular price over 100 is too expensive for a facility where the gym and swimming pool is not ready for use

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

close to shopping center, good wifi. friendly stuff

a mini bar in the room is advertised but there was nothing in it

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

some problems with the wifi although they were resolved successfully

wifi

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

free parking under the hotel with easy access to the motorway network around madrid

has parking inside the building

staff is very supportive, and the rooms were super clean and every day we had room service

cost for pet

restaurant/bar is closed, no room service despite it being advertised on marketing material in the room

no restaurant or bar facilities at the weekend

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

mini bar fridge not working, shower broken support so you need to hold it with 1 hand

cosy bar restaurant attached

breakfast is not bad, but could be better, did not have any cheese or ham, but the pictures showed

good value for money , clean and decent with plenty of parking space on site

secure parking 24 hour check in and lovely clean and comfortable room

affordable nice hotel with free parking and free wifi at amazing room prices

the buffet style breakfast was okay, nothing fancy. we walked 10 minutes to have dinner at

they don t offer room service, but i guess that is why the price is so wonderful.

poor wifi reception in the lobby area.

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

wifi, very unusual in hotels

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

helpful staff, clean and good wifi

wifi was not good. didn t work most of the time.

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

room service was absolutely unacceptable

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

hotel had no restaurant or bar facility open

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

parking area is not

excellent location, clean rooms, and friendly staff. the only problem was the weak wifi signal

room and bathroom very clean staff helpful and friendly parking easy

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

parking is free, and the hotel s location is convenient for travellers with their own car - easy

the breakfast was amazing

wifi - we had to glue our noses to the bedroom door to download anything in the first room

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get

breakfast was very good,

promised free parking was available and wifi was also free and acceptable speed

above the bar can be a little noisy but wasn t a big issue for me

car parking was available at the hotel

free wifi, with good connection

right by the motorway, free parking, restaurant on site, and service station close by

free parking at the hotel

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

wifi not so powerful

bed was comfortable and the food i ordered through room service was better than expected

adjoining rooms for the kids as well

wifi did not work more than half the time work

good parking always controlled and there are vending machines and a small restaurant

free parking with easy access off the a6, but no road noise, great

the staff were brilliant the room was spotless, safe parking usual continental

welcoming, pet friendly with welcoming helpful staff

location and ev charger

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

wifi in the evenings was weak. no kettle in the room

good location if you want to be on outskirts of city with free car parking but with convenient public transport

not open after breakfast and no bar

the parking at the hotel is very spacious and free

was literally in the middle of nowhere and no bar or leisure around

the wifi was broken on arrival but was fixed during the stay.

they don't have many cots or any small extensible beds for kids.

only kids dare to go there because you know

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

good car parking and free wifi

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

the noise , we needed to left and they still charged us , was full of kids , running a noising

you could only order room service at 8pm mon

well, had a little bit of problems with the wifi in the room although in the other areas it worked perfectly

any english, and when we used iphone translated they still said they did not understand also no bar or evening

very nice parking in basements

clean rooms and friendly staff, good quality hotel good wifi

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

no room service

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

eat go, there s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat

the self-serve bar could offer more choice of beer etc

had to pay for parking.

bar was not open until 8 pm

super small lift. the gym is far from a decent state.

of parking bus stops outside for madrid central 15 minutes by car to the centro nacionale de golf

there is no room service available during the day

very nice and helpful staff, beautiful swimming pool and park-like surrounding area.

great parking

parking was included

nice hotel with a great free parking

parking was convenient and easily accessible, which was a great plus for me

was fabulous free underground parking ( 1st come first served) staff at reception were fantastic to be honest

good that there is parking free of charge, room was big and bathroom also was big, which i personally like a

plus laundry facilities

the staff where quite friendly and the wifi good

nothing to say in terms of facilities except wifi

wifi was great, staff were great and bed very comfortable

the bar food and coffee were excellent

-stable wifi

shout out to the bar man who was amazing and hilarious

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

wifi, good room, decent bathroom

spa bath was amazing

my kids couldn't watch tv, because it was on spanish programm

pool, gym, kids play area

room was comfy for two kids aged 15 and 11 yo

i believe all the families with kids tell you thank

my kids couldn't watch tv, because it was on spanish programm

lack of room service after 11pm (arrived at 11.05...)

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

big rooms. laundry service was excellent.

from the room you get a glimpse of the golf course

fact that room service was only available during restaurant hours

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

it's good for family with kids

staff were very accomodating good location, clean and modern, my kids enjoyed the pool.

kids

the kids were disappointed because the pool is much smaller than how it looks in the

very slow wifi connection in the room.

wifi and heating (heat pump) worked perfectly

day laundry service

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

the wifi has to be connected through a webpage, there was no ay to connect the tv to watch netflix or

my kids and i would wake up sweating

the room service being once every two nights

no wifi in room

didnt like the bed it was not confutable and no wifi connection in the room also the electrical output are far

towels were really cheap material was and old, they didn't not have shampoo, the laundry prices was really

had to ask for a electric fan and the wifi

my kids loved the pool and the pool bar

kids loved the pool

was extremely comfortable, the quality of the a/c was perfect, they had free laundry service, the breakfast

great airco and wifi

small thing: the towels at the rooftop pool tend to run out quickly and we had to wait 30mins for fresh

free parking. 15 into centre of madrid in uber.

the hotel has a bar but i haven t seen it opened

parking for the hotel is separate but i had the last available spot which took me quite some effort

parking was an issue as it was santa semana full of people in the mall

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots

property is not suited for families (especially with with kids), christians, muslims or in general religious

pool was crowded, not really for younger kids

enjoyed use of the gym and cafe

i would imagine this hotel would suit a digital nomad especially with the excellent wifi and co-working areas

just perfect for solo travel. enjoyed the gym and rooftop bar. everything you need!

interconnecting rooms are great when travelling with kids- not when you're traveling by yourself, because it

loved having the roof terrace and pool for when it got too hot

loved the rooftop pool and bar area

pool was closed and not scheduled to open until 15 june

rooftop bar sehr cool

also, delicious breakfast buffet

in addition, the gym facilities could do with being improved - there was, for instance, only one dumbbell

very helpful staff, friendly and knowledge of area , breakfast attendant very freindly,

property was clean and the staff were great. bar man was lovely.

drinks served by pleasant bar staff

room was too warm and there have been people speaking aloud all night long and kids running all over from 7 am

quirky and lovingly decorated with many seating-accommodations in common area, as well as wifi and a/c and very

there s free wifi and the staff specifically chris is such a gentleman and his family are all so nice and

the good selection of food for breakfast

super nice administrator, good breakfast, comfortable room for 2

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

was great and spacious; the bed was amazing; wifi fast and stable

wifi did not work very well

breakfast was varied. the hotel is close to main street: gran via. i really liked the hotel.

large room with a kitchen and minibar. clean. wifi worked fine. good value and good location.

the junior suite was great! clean rooms - spacious. perfect for a stay with my kids.

we had two interconnected rooms which were good enough for a family including two kids

connected by a part of the hall way that could be closed off which was very convenient with small kids

there is also a great playground nearby (for those who travel with kids)

beautiful lobby and great wifi

booking day and we haven t received any prior information: this was a high expectation for our kids after

and just a heads up this pool is in the fitness area and is not necessarily a 'fun' swim for kids

air conditioning system was not easy to control. my kids felt cold during stay.

the kids (11 years) were anot alowed to use the gym even with the parents next to them.

the pool is a bit small but good for kids and also for doing laps

internal pool under payment and with very limited time for kids (we booked the hotel because of the pool), and

swimmingpool had an age limit and our two kids could not use it

room smaller than pictures, swimming pool not for free (15 per person) and not accessible to kids but 2-4pm

whole entrance was blocked and taxi access compromised, some staff not understanding, kids seen as burden

kids were not allowed to go in the pool after 2pm (first time for me that i hear about

a clean, beautiful, well maintained property, central location, great for family with kids

and asked the front desk to support her with the luggage, at least because she was alone with my kids and the

wifi reception was not good kept dropping out accessibility via taxi was poor due to single lane

bar was really nice and relaxing

wifi unstable

wifi worked great on my remote work calls

insecure wifi.

the temperature in the room was great, the breakfast was good enough and the food at the bar was also good

fact that they changed the wifi everyday was a bit inconvenient, as i lost signal while asking for an uber

hotel very good services bar and cafe

brought my kids with me and i was in awe

full kitchen is definitely plus for traveling with kids

there was a mini bar in the room so if you did arrive late, you had water and other snacks at your disposal

wifi was bad at certain parts of the room

was excellent, equipped with a mini kitchen which was just right , centrally located hotel, could get anywhere

nothing! the pool hours for kids could be longer or have an early morning session.

the kids loved the pool

it is expensive and there is no way for a family of four to use--we had three because one of the kids was on

were technical issues with the tv in the kids room multiple times

not so accommodating during the electricity blackout for a family with kids (even the elderly) even when they

all the things you could order and the gym is perfect for training a lot of time especially for kids and has a

bed is not only big, it's enormous :-) sofa bed for kids is also great

it was a quite uncomfortable to spend all this time waiting with our tired kids at airport

my kids loved the mystical glass waterfall

size since we had kids with us and did not have enough space to open 3 suitcases in the room, but we managed

we booked a junior suite and ended up with a separate room with pull out sofa for the kids, which was great

great location. we got to do an early checking so our kids could rest with no inconvenience.

the kids it was a great experience, as our room was at the 18th floor, but not with a front view so it

location across a lovely park for kids hidden in the square, large family room with all amenities, very clean

great location and breakfast. the rooftop was great and fun for adults and kids.

the pool was a small one for kids and not for adults but they lied and said it was for everyone.

breakfast can be noisy when there is a school party in but that's kids

room is of average size and is not secure for kids (windows can be easily wide opened, and glass on tables is

room for family (2 adults, 2 kids) is bit packed and there is a desk over one of the single beds that you might

at the time, it was mostly adults drinking and smoking, so not very inviting for kids

booked family room for 2 adults and 2 kids (17 and 15)

a particularly nice gesture was the two small bags of candies left for the kids, which they absolutely loved

our room was for myself and my 2 kids and was a great size, beds were comfortable

also we were 2 adults and 2 kids and the family room it s excellent, you have plenty of space

big room but not functional - useless kitchen where the kids sleep might be nice for a couple if you only eat

, staff very friendly including paula at the front desk you make all the extra touches for the kids extra

the rooftop/pool area is not fit for kids

breakfast was excellent and the pool on the roof was a fun experience for my kids

location was excellent, rooms were lovely and very clean and the rooftop bar was amazing!

wifi setup a bit odd (have to sign in through

kids loved the muffins for

the hotel bar was closed when i was going to have the last drink there

only point against is the connectivity of the wifi, i don t know if it was because i stayed at the 5th floor

internet wifi was poor in my room

reasonable wifi speed