a bar would have been nice, but there was a mini bar in the room and vending machines with hot and

mini bar fridge not working, shower broken support so you need to hold it with 1 hand

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

late check out mas tarde

restaurant/bar is closed, no room service despite it being advertised on marketing material in the room

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

location and ev charger

wifi in the evenings was weak. no kettle in the room

welcoming, pet friendly with welcoming helpful staff

superb breakfast

secure parking was very good

great overnight stay on a long trip. easy access. parking.

is not in the main building, but at the end of the parking lot as it is shared with another hotel

no encrypted wifi, only an open wifi, that's pretty bad, in my opinion

there was a large parking area, and the rooms had excellent air conditioning

easy parking

very nice hotel. friendly staff and great attitude to our pet.

parking is free, and the hotel s location is convenient for travellers with their own car - easy

really helpful lady on reception when we arrived easy parking on site dog friendly

is a pet friendly hotel which i was not aware of when i booked

secure garage parking in basement, was great for my moto, tight for cars

parking sensors don't detect them which resulted in one gouged alloy wheel

bar and restaurant area was limited and not particularly comfortable when we had an early evening

parking outside the front was very straightforward, although we were told there was also hotel

the breakfast was amazing

the bar closed early.

the breakfast was too expensive and it wasn't as good as we expected

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

breakfast was very good,

gymnasium equipment is limited and very old

services , the gym , the restaurant was closed for lunch and dinner.

comfortable hotel which is pet friendly

wifi is excellent

gym and pool was closed

they have a private parking underground

nice hotel with a great free parking

parking was included

good that there is parking free of charge, room was big and bathroom also was big, which i personally like a

tight parking

was literally in the middle of nowhere and no bar or leisure around

apart from excellent breakfast no dining options

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

the breakfast was great plentiful and satisfying, with everything you need to keep you full from

my kids couldn't watch tv, because it was on spanish programm

room was comfy for two kids aged 15 and 11 yo

pool, gym, kids play area

i believe all the families with kids tell you thank

the breakfast was good. i wish there were more protein options.

staff is very supportive, and the rooms were super clean and every day we had room service

wifi, good room, decent bathroom

bed is really big, exceeded my expectations. wifi is excellent. good breakfast.

wifi was great.

the offer of choices in bar and restaurant for breakfast was excellent

nice prices in the hotel bar, bar opened till 23,00

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

hotel had no restaurant or bar facility open

bar does not open at night and little choice for dinner

room service was absolutely unacceptable

no restaurant no room service

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

the hotel has a bar but i haven t seen it opened

parking, walking outside to mall in rain by smokers

there was no bar open due to covid

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

location, staff and car parking.

don t have a laundry service

to find - good for parking - good for access to getafe and central madrid - room very

secured parking spaces

rooms, cold ac, comfortable bed, fast wifi, free cappuccinos and tea

plus laundry facilities

the staff where quite friendly and the wifi good

nothing to say in terms of facilities except wifi

the bar food and coffee were excellent

wifi wasnt working in the room but it was ok in the reception area

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

they don t offer room service, but i guess that is why the price is so wonderful.

poor wifi reception in the lobby area.

wifi, very unusual in hotels

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

staff were very accomodating good location, clean and modern, my kids enjoyed the pool.

kids

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

it's good for family with kids

the kids were disappointed because the pool is much smaller than how it looks in the

everything was very clean, and we had a frigo bar in the room with bottle of water for free

that day wifi was not going fine

good wifi

rooms and bar and absurd pricing also i paid for a room for three and the room was single

bar and food on site

24/7 but food choice is poor, so be mindful of that, especially if you are travelling with kids

ry comfortable with kids), location (15 mins by train and you are in a city center), private parking

kitchen where you can warm up food, comfortable with small kids

, its like desert ,dirty and scary area and too many prostitutes around the area so if you got kids or that dont

bed for the kids was a bit broken

i loved that there where two room one for the parents and the other for kids

at least two bottles of water in the room , my kids had no complimentary water in their rooms.

there is a 24 hr cafe across the road and a supermarket too and the hotel also has a bar you can get a coffee

staffs collaboration, smiles and great breakfast

also my laundry bag looked like a mouse had chewed it

wifi worked great on my remote work calls

the breakfast was varied and very tasty

lovely breakfast and nice bar area

breakfast there was plenty of everything except marmalade - i know, a typically english observation

cafe was great for coffee and breakfast

staff was v friendly, kitchen well equipped and spa was lush.

the pool area was not heated well so on cold days it might be a bit cold.

breakfast is offered for a fee and is located on the ground floor with an outdoor sitting area

great apartments, fully fitted kitchen, large bedroom, balcony.

rating of a & with a solar heated swimming pool

at the time, it was mostly adults drinking and smoking, so not very inviting for kids

breakfast can be noisy when there is a school party in but that's kids

pool: small, but ok to get a cool down or for the kids

room is of average size and is not secure for kids (windows can be easily wide opened, and glass on tables is

room for family (2 adults, 2 kids) is bit packed and there is a desk over one of the single beds that you might

my kids and i would wake up sweating

no wifi in room

didnt like the bed it was not confutable and no wifi connection in the room also the electrical output are far

the room service being once every two nights

they could of informed us there was no room service

day laundry service

wifi was good too

the wifi service was also very good as well as air conditioning system

wifi and heating (heat pump) worked perfectly

very slow wifi connection in the room.

very good / fast wifi connection

the free wifi was fast

wifi worked well

i wouldn't say i didn't like it, but it could have been better: the wifi and the breakfast.

very close to metro station. clean rooms. good wifi. kind and fast personnel

my kids loved the pool and the pool bar

kids loved the pool

kids loved the pool

very clean and pool bar was lovely

great airco and wifi

pool was crowded, not really for younger kids

property is not suited for families (especially with with kids), christians, muslims or in general religious

friendly staff and good services, pool & sun terrace

laundry facilities a big

this place is a mazeud83dude04we killed 30 minutes just trying to find our poolud83dude04

we started to move around and getting showers etc i realises this room is only for a couple, not kids with parent

the staff are all excellent and it is wonderful to have a great bar to have a night cap at before heading to

renovated, stylish, clean, fridge in the room, fast wifi, excellent location, friendly service, english speaking

wifi wasn't working.

wifi connection was not reliable.

sometimes it's not as easy to find hotels with rooms for 4 (easier for 2 adults, 2 kids, but not so much for

the bed for kids in th family room was uncomfortable.

wifi

wifi sometimes not working - telephone in room didn t work

i can't think of anything. faster wifi maybe? but really everything exceeded my expectations.

we had two interconnected rooms which were good enough for a family including two kids

connected by a part of the hall way that could be closed off which was very convenient with small kids

the junior suite was great! clean rooms - spacious. perfect for a stay with my kids.

there is also a great playground nearby (for those who travel with kids)

bar was open

room was too warm and there have been people speaking aloud all night long and kids running all over from 7 am

breakfast selection was good, the place is decorated with mismatching furniture and it shows that

the nicest staff, very clean, good breakfast and the location is perfect!

the following day, we had an early train and our host made sure that we had our breakfast available

the good selection of food for breakfast

it was in the middle of major attractions, they welcomed my dog and my kids.

it would be tight for 6 unless 4 are kids

our kids stayed in that room and they reported the bathroom smelled terrible once the shower was used

also the kids tv didn't work, although not a big deal as they had their tablets but still not nice

it was hard to clam down my kids about it :) - another first time seen hotel feature was 2 layers sheets on

the bar area was very comfortable

excellent room, comfortable bed, clean bathroom, enjoyable breakfast, good free wifi

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

nothing really. well the wifi wasn't the best.

beautiful clean hotel, lovely rooms - staff was amazing and let us check in early with two small kids

we book 2 rooms for 2 adults and 2 kids, one was quite spacious the other which was wrapped around the our room

view, (make sure you specify this) pool was closed for kids after 2pm.

nice small pool and sauna

excellent breakfast -buffet to omelettes.

kids loved the muffins for

comfortable, good wifi. everything great

breakfast buffet was tasty and convenient

staff was so helpful assisting us with an early check in after a long overnight flight

room w a balcony and spa tub which was enjoyable after a long day walking around madrid

let me chose when and what my kids are exposed to

could hear everything happening in the corridor and rooms (cleaning, other guests) very limited room service

the price on the bar on the pool

the bar staff were excellent & very friendly & helpful though

the wi fi was also very good as was the breakfast and bar onsite

she made my kids and i feel like home

and the wifi good

also the wifi works great

the free wifi is a little bit slow

daily room service

glass which made early morning use of the facilities quite difficult without disturbing the kids

we loved it all. our kids said it was the best hotel they d stayed at.

if one of the kids turn on the light in the bathroom during the night, the whole room becomes full of light

hotel lobby kitchen, common area and room impeccable

tea and fruit in the room, coffee machine breakfast lounge and most important, a mobile wifi for use in the city

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

place seems to be popular with families (i would take my kids there for couple of nights)

place seems to be popular with families (i would take my kids there for couple of nights)

wifi did not function at all, very very basic

had to ask for a electric fan and the wifi

very close to the restaurant so at 7am in the morning you could hear everybody talking loudly, kids running

fantastic breakfast. excellent position. great staff.

the breakfast was really good and worth the extra 7 euros

the breakfast was wonderful! great selection of food and beverages.

excellent communication support with a small mobile wifi

wifi wasn t great.

some times the wifi got slow but nothing that would compromise much.

wifi reach was very weak and it didn t work in my room

but ticks all the boxes: good shower, solid bed, wifi, towels

laundry fees are decent

travelling with kids the safety features were important for us and the hotel provided it

wifi seldom worked and would regularly drop. refrigerator did not work.

i loved the welcoming, friendly breakfast room

we were happy with everything but a bar for refreshments would have been perfect ud83dude00

of the staff, especially yanira de front desk girl, who went out of her way to arrange for room service when i

against money value poor amenities, breakfast is not suitable for kids

it was only stairs to a room with 6 beds so a bit cramped and not the greatest for 4 adults and 2 kids

were 6 of us staying together, 2 adults and 4 kids

the family rooms come with bunkbeds, which unfortunately our 2 kids would not sleep in

had a room with our kids in it and it was right up in the eves - adults couldn't stand up in the room when

that the mattress of the sofa bed were quite thin, therefore on the hard side - it was ok for my kids, as they

one night i had to beg for someone to prepare the sofa bed for the kids

family friendly, was definitely a plus, as we were travelling with 3 kids

i didn't get my laundry until i had missed a full day

staff (especially hotel employee at the door), location, breakfast and ambiance were all just incredible

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

there is room service, but the options weren't great

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

good wifi

nice hotel in a nice area. great value for money. verygood breakfast. polite staff

my kids were very satisfied as well

excellent sound isolation, good air conditioning, strong wifi

excellent wifi connection and very impressed with

easy access to everything right in the middle of museums palaces, the famous blues bar la croquette, the food

the laundry service is a bit pricey, but very prompt (a few hours) and of high quality.

full kitchen is definitely plus for traveling with kids

brought my kids with me and i was in awe

wifi was bad at certain parts of the room

wifi was for free but not working perfectly

very good location and the room comes a small kitchen.

personally loved everything but for a family with small kids the area gets pretty lively at

tired property- without kids it s okay as we were group of girls for a mini trip, didn t spend much time in

loved the view from my room. clean and the wifi was great

they dont have kitchen and u need to eat in nearby restaurats but there are a lot to choose over there

it was possible to do an early check in

i was with kids who were hungry and tired

all the things you could order and the gym is perfect for training a lot of time especially for kids and has a

bed is not only big, it's enormous :-) sofa bed for kids is also great

the spinning entrance gate maybe, my kids got stuck there a few times !

it was a quite uncomfortable to spend all this time waiting with our tired kids at airport

what are these kids and why it allowed staff

for one night it was fine, but with kids it's difficult to stay more

location was fab and every morning a delicious breakfast to start your day just a couple of buildings up the

breakfast is consisting of orange juice,coffee,youghurt and croissant which is plenty but if you

room and bathroom, their service the next day holding our luggage and the wonderful spanish breakfast included