room too hot could not regulate radiators no milk no code for wifi

the rooms were comfortable and the staff in the bar were lovely

parking across the road behind indian restaurant where i also dined and the staff were very

thankyou also theres parking

loud music in bar below

scored low on facilities and value for money, the reason being the ev charges are very expensive, theyre actually

i emailed to ask about separate beds and got a reply about ev chargers

free gym on site

ev charging is way too expensive (73 p / kwh) prices not transparent

lovely bright, welcoming reception and bar area

staff were very friendly the location is superb especially with family and kids.

let you know its arrived which meant i wasn't stuck ordering from the hotel or having to drag the kids to a near

room with a great bed - easy location right off the motorway with free parking - fast, free wifi - good quality

if i have a small criticism it would be i m a bit disappointed in the bar food choice

room service due to staff sicknrss

lovely staff and bar and restaurant first class service

a few seconds but enough to spoil the only lay in this year we had planned as parents of young kids

location and restuarant. room service available.comfy bed. room was heated.

great staff, plenty of parking.

location near the bus and train station so great transport links however very quiet and car parking

lovely room great view of lake ,used room service was excellent

breakfast was delicious and speedy

the kids had such a great time

room service menu so couldn t stick to my veganuary pledge and eat vegan

car parking very good

great budget, spacious room, was near m&d theme park and the kids had fun

love the bacon and sausages lol all in all it s always a nice stay, bar is open and food available

no apple juice, wifi no working

wifi would not authenticate on either my iphone, laptop or tablet

great, close to theme park for kids

wifi was terrible and not offered an alternative

hotel with plenty of parking

building with loads of character, spacious clean bedrooms and lovely bar and restaurant area, great friendly

clean hotel with a private function room, restaurant and bar on site food very nice very polite

nothing. wished room service was avaible til 11pm

the breakfast was great and the dining either at the bar or in the restaurant was lovely .

full scottish breakfast was very tasty and plenty of it

onto a family of kids in a tree house not great tbh, also had to endure a party central of neds in the entrance

couldn t use the golf course because of storm ciara but otherwise amazing

the room was located across the parking lot (free parking) - stairs only to the room but easy

very easy to find, lots of ev charging and great location for my meetings around the area

orange juice was delicious and being able to get room service for drinks just after 10pm was perfection

staff are great, great location for commuting, food is amazing in the restaurant & it has a gym

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

gym closed

all okay, maybe would say the bar was a little cold, but the rooms are always very

the nightclub music lol wouldn t reccomd with kids

bathroom exceeded expectations, breakfast was good, nice pub below, free parking at back

staff in hotel and bar were very helpful and friendly

wifi was non in existent in one of our rooms but worked no problem in the other.

clean, was given an upgraded room with a spa bath

not much of a welcime in the bar area at night time or at breakfast in the morning

spacious room with spa bath and powerful shower

plenty of parking

felt very old and only had cold water in the shower. musty smell and very slow wifi

room service food average.

food was great, room service was fast

food was ok, good views from the restaurant, plenty of parking, good wifi

ordered room service next night and was charged 3

our requirements, it is quiet, comfortable, clean and pretty good value for money, good tv, quiet bar area and

good food and a nice bar area

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went

food in the bar excellent and a good pint

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

we didn t have breakfast . had a venue to get to early

breakfast was continental, with an option to pay for a cooked breakfast

secure parking for our vintage car

breakfast was excellent and served with a smile really good guesthouse, will hope to use again when

amazing garden with lots of space for kids to

gave me extra early breakfast to help me

easy access good parking close to railway station and good breakfast (although not square)

we ate in the restaurant and had a delicious breakfast

breakfast timings were a bit early, didn't manage to make it to breakfast our entire stay

very good.husband got 3poaced eggs myself had a cooked breakfast no complaints.

the food in the bar next door was absolutely fantastic

good sized car park. wifi reasonable. food good and reasonably priced.

monday to thursday the bar closes surprisingly early (9pm), would nave preferred an extra hour.

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely

wifi worked well and there is a reasonable size car park

excellent food in the restaurant, friendly staff and ample parking

very weak wifi

parking on site, just put your registration in the keypad at reception

breakfast was great, and kids loved having access to the pool

you could choose to have breakfast or not

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

the fact that our 3 kids had a bed each

when visiting glasgow staff are always pleasant and the breakfast is a huge hit with the kids

when visiting glasgow staff are always pleasant and the breakfast is a huge hit with the kids

the restaurant has excellent food and service and there is a bar which sells beers that a price that

friendly, helpfull staff. great food, large comfortable room. plenty free parking. spot on!

breakfast could start a little earlier. lack of usb charging points in room. public wifi.

breakfast i wanted was not on the menu or set out, (poached eggs on toast) - spoke to the chef who

quiet, comfortable, fast wifi

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived

really big car park, so plenty of parking

wifi was a little slow in the room. ok in lobby though.

nice big rooms well heated and with good tv and wifi

the parking on site and near ease from the motorway was definitely a plus point

good location for our purposes, very clean, large room, very helpful staff, excellent bar and restaurant

was no room service available at no

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in

i get it there was loads of black people there but don t about at kids for being kids

the cooked breakfast was delicious and there were other options too

evening we tried to order room service snack, but were told only a three course 'fathers day' menu was available

like the excellent, large, free onsite parking area

great value, comfortable room. great location and parking. regularly stay.

reliable staff, quick and easy check in, comfortable, clean and quiet rooms, plenty of courtyard parking, pleasant

wifi is strong

wifi wasn't great

breakfast room service again excellent

great room service

the late check out is very good and the food cooked was very hot and well cooked

the food was excellent and the atmosphere in the local bar was great with live music

staff friendly food quality parking ample rooms and tv great

next to a cheap ( 6/24hr) car parking garage (don t bother with their ev chargers though-no wifi) and walking

amazing staff, very friendly, late check out was great and welcoming drinks on arrival

has a small gym, aldi and spar near by

good relaxing areas downstairs, kids happy with the games available

the hotel was clean and fresh and the breakfast was great, self serve hot and cereal etc and the staff were

wifi wasn t working well inside the room

kids in pyjamas picking up their kfc breakfast deliveries

and welcoming staff, wonderful facilities including work space at the lounge area, pool table, gym, laundry etc

in their coworking space in the ground floor (free) and it was superb - loads of space, quick wifi, not noisy

i loved the free facilities such as the gym + laundry room.

the room was clean , having tv , wifi internet and enjoyed stay

really good location excellent value for 1 adult and 3 kids

they also gave me a late check out so an excellent stay

was perfect for 2 adults and 2 kids for a one night stay

spare bed for kids could be more confortable.

wish they had room service for food

the staff were very friendly and the the room service was amazing.

beautiful comfortable room, roof top bar lovely

decor was beautiful best hotel for rooms bar rooftop bar incredible staff lovely so helpful button for processco

room service gadget didnt work

not far from m&s, shopping streets facilities are great, wifi is ok (could be better), plenty of bathroom and

there are laundry services on premises [ 5pm to 9pm daily; 2 wash 2 dryer - payment by card only ]

very clean and had everything i needed for a one night stay, the bed was comfortable and clean, wifi signal was

- no self catering or kitchen area, so if you re backpacking / riding and arrive with your own food, you don

to the station and bus terminal wide reception and lounge there is the bar but not the kitchen ( if there was

30 there would be a 25 early check in charge even though the room was ready

was the only place in scotland in our whole trip that had an air conditioner and a gym so we were thankful for

wifi was strong and location was very convenient

restaurant menu was limited. no one answered the phone for room service.

wifi was bad

wifi in room

wifi signal was not as strong as i would have liked

the breakfast was simply amazing

plenty of parking

room. easy parking

prices at bar 19.95 for 2 drinks lager and a gin

reception staff were great the bar staff were great the restaurant staff were great they were all so helpful

the location was perfect and the bar was open 24 hours

good breakfast and phoned for early check in and not a issue at all

restaurant was closed on sunday and we had planned to eat in the restaurant or get room service as we were very

kids were only allowed to play pool until 9am

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

nice bar and comfortable surroundings

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

good bar downstairs with very nice and helpful staff- the room was clean and a perfect size for me and

wifi was good

the 24 hr bar service, friendly staff and although small room was cosey.

good value for money and selection of drinks plus the little extras in the room, free wifi and sky tv on a nice

staff, great breakfast, small reception bar great,great location also an early check in due to room being

wifi was very good at the hotel

the hotel is immaculate & very comfortable, we also had a lovely breakfast

staff didn't exactly speak to eachother there wasn't great communication asked for early check in got one room

the room service was limited or sold out

have been a little cheaper as i was staying with kids

the kitchen was really useful to have

clean room with kitchen facilities. central location

great gym

the kitchenette was a great addition

the bed is very comfortable and they have a good breakfast

very clean, very polite and the gym

can walk to many sights and restaurants or just pop downstairs and either catch a drink at the bar or a meal at

the room service menu is lacking and limited and that's a pity.

excellent, executive room fantastic which included use of executive lounge, early check in and late check out

great location, fab gym, lovely comfortable rooms

was early, could have paid for early check in, but was happy to store bags for free and have a drink in

10 charge for early check in 2pm rip off stay twice a year don't think i will be back

was very comfortable and clean, the bed was very comfortable and the mini bar was a great addition

the central location to shops, restaurants & train station. free drinks & early check in.

and noise from outside window overlooking kitchen room was very dark shower was very slippery even with bathmat

comfortable room, early check in, very reasonable price.

great reception and room service, also there's a bar inside the hotel.

great location, good amenities, lovely staff, early check in too!

and on friday night a long heated argument among restaurant staff with kitchen equipment being moved very

breakfast was poor, looked like no kitchen facilities at all

they gave us a really early check in

lovely bar area

fabulous breakfast served until 12!

plug and wifi quite difficult to access under seating in the bar tv remote was slow to change

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances

24hr gym available which was great

and even rollerbowl thing for 2 kids

clean, good location, early check in.

water cups in gym or water in room in bottles and cafe option or better vending machines for quick grab and

clean at all times. nice gym too

wifi was good

lovely little gym that was spotless friendly staff

the cocktail bar was a real highlight, offering a great atmosphere and expertly crafted drinks, while the

bed was comply good wifi staff friendly nice and modern good space in room xx

it was good to have a gym but could have offered a stationary bike.

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

the staff were amazing from mark the concierge sophie in champagne central, the room service staff and the

the breakfast was delicious and so was the room service

i had pre-booked a rose petal turn up for my wife's birthday

pubs restaurants cinema royal concert hall perfect location,the staff where happy funny and good bar

room had a sofa bed which kids said was ok

comfy beds, good wifi, good heating when needed.

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

breakfast was lovely and plenty of

the location of the hotel was central as i had 3 teenagers /kids aged

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the

the location of the hotel was central as i had 3 teenagers /kids aged

also big thank you to kat on reception who arranged for us to have a much needed early check in for my young

we didn't use wifi so can't comment

clean and convenient and good staff and early check in

so comfy and lounge area was great , wifi etc geared for people on the go that need to be in contact still

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

location. facilities, staff, wifi

on-site gym facility was ideal, although maybe it needed to be a bit bigger considering the number of

early check in no problem upon arrival

price was good for one adult and two kids

room service, early check in package

coin laundry nor the ice machine on the premises

love that you get free wifi all the time and also films are all free

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely

wifi and movies were also included which was a bonus

food and bar both met our needs late evening after nights at sporting events

we got told on the night to come to bar area and collect a flask with hot water and couple cups

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

wouldn't stay there with kids (nothing to play, no greenery or playground nearby)

breakfast was too expensive so we ate elsewhere

they weren't able to accommodate my request for an early check in, when i got back from wandering the bags were

wifi was free and worked very well

noise pollution woken up by laundry of the hotel both mornings at 7am

wifi kept dropping throughout the stay.

liked the 24 hour manned reception and 24 hour room service

streaming service and wifi not working

kids loved the pancake machine

the air conditioning was very loud and the wifi (wlan) was very very slow.

were working very late so were disappointed to be woken up by room service even with a do not disturb sign

wifi was poor, hotel condition was a bit tired.

nice little bar / nightclub underneath which was quite lively

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

the room and breakfast great to be back staff well manered and friendly

i had a flat screen tv and room service for dinner

lady who welcomed us and checked us in with a complimentary malt, the efficient, cheerful bar and breakfast

great location, staff and breakfast

poor wifi

she told me that the staff were super friendly, the room was great as was the wifi

location brilliant, nice staff, room, bar area, all very good standard.

good wifi, good location, friendly staff

the wifi was temperamental so was difficult to work

we really enjoyed the convenience of having breakfast as a basic inclusive, and a 24/7 gym that is decently

lovely breakfast, kids friendly

food was lovely with great variety on the breakfast buffet

the room (king bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

excellent breakfast and late check out 12pm

also the late check out, could add breakfast on on the morning of and staff were so

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

needed a phone charger no problem, room service was quick and good selection, complimentary mini bar, social

spa was absolutely incredible

all the staff from front of house, concierge, bar and restaurant staff professional and polite friendly, valet

expected a larger gym area, but it was perfectly serviceable.

breakfast was amazing - ask for a teapot if you want more tea than just one mug full

kids loved the pool my daughter cut her foot in pool pool guy was brilliant with her thankyou

have stayed before a few time but thus time we were charged for early check in even tho the room was ready

welcoming friendly staff. great location. big rooms. room service was lovely.

i was charge for early check in double to what the person in front of me was charge.

need free wifi

things like the tv remote and wifi cost extra, but we didn't need either so i'm quite happy with that money

also the wifi is great

you have to pay extra for wifi access, having your room cleaned and remote control

don't think we should have to pay for wifi and tv

from reception to the bar

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

staff, gym pool lovely

clean and quiet and great health spa and gym

the spa x

we had rose petals on our bed and a complimentary bottle of prosecco chilling in an ice bucket for our arrival

working wifi in our original room

very pet friendly. dog bowl in room on arrival. nice bar.

the tv had wifi disabled so we couldn't log onto our netflix/amazon/nowtv account

was quiet and comfortable and came with so many things i wasn't expecting coffee machine, mini bar etc the bath

location, free parking, friendly staff, late check out.

staff was so friendly and absolutely fantastic with the kids

was nice when you travel with kids

the location is good, long breakfast until 12for 8 for adult, kids for free.

pet friendly

breakfast was very tasty, nice and hot with lovely selection

there being a card in the room to order breakfast as room service, it was not something the hotel currently

courteous staff who went out of their way to help with an early check in

the staff were always friendly and allowed an early check in

good prices compared to other hotels in the city, and although we did not partake, the option for room service

we booked a pet-friendly room, but did not receive the dog bed or the other amenities mentioned on your website

well equipped+selection of teas and coffee, staff provided a dog bed, treats and poo bags for my pet during stay

the sleeping arrangement for kids was very uncomfortable.

getting woke up at 730 am by builders staring in the window at us kids were horrified

clean, stayed here previously with my partner and was taking two younger kids this time to glasgow so booked it

a few of my special requests

staff were very friendly and helpful especially the bar staff

friendly and always smiling especially at our breakfast the young lad was superb at his job my kids loved

wifi was expensive

breakfast was lovely and also room service came up within 15 min

great wifi connection

had a large amount of luggage as we were travelling on an extended trip with golf clubs etc

the bar didn't close so we could socialise when we got in

we especially liked the reception and bar area, the provision of snacks and the little touches , candles on

lovely hotel lovely staff. arrived early and got an early check in . breakfast was lovely.

the wifi didn t work in my room

a laundry room or a place to dry wet clothes would be nice.

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

the only two down notes were the weak wifi signal and the absence of an iron board.

nice clean room faclites good free wifi comfy bed

the bar closed early

laundry wagons left beside the lifts (level 1)

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in

receptionist and helped with early check in

wifi didn't work whatever we did

wifi kept crashing so it wasn't usable

everything, wifi didn't work,tv didn't work only had a kettle in room ,no cutlery no cups ,there was a kitchen

best of all was the lovely room service delivery from cyrus kitchen

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my