the pool changing rooms locker area was cold

bar staff friendly and good selection of drinks

wifi doesn t work well but i don t think you can really expect that in such a location so i

the room was modern and well appointed, with free wifi which worked ok

free parking for

very secure entrances and ample car parking

plenty of well laid out parking

not having a cooked breakfast our choice was cereal bars fruit yogurt and fruit juice

breakfast was excellent and served with a smile really good guesthouse, will hope to use again when

liked that we had kitchen facilities and allowed dogs .

good parking facilities

room service was good

spa bath was epic. plenty tea and coffee too

jacuzzi bath was a hit with the kids and nice big family room

wifi was non in existent in one of our rooms but worked no problem in the other.

drinks were a little slow in the bar area, but i think the member of staff was new and training up

we only stayed one night and enjoyed the room service

wifi a bit slow but usable. apart from that the whole place was perfect.

also ordered room service for breakfast & the dirty tray was not removed

beautiful rural location with lovely views from dining roo.m and bar area

get drunk and walk across the parking lot to your room

location, clean and plenty of parking spaces

onto a family of kids in a tree house not great tbh, also had to endure a party central of neds in the entrance

parking in front of door was very much appreciated

food, our only issue was that the breakfast was too large to finish, a rare fault in a hotel

for those that want to stay connected the wifi was top notch

staff are helpful and super friendly - sorted us a n early check in no bother - breakfast tasty

the phone in the room was dead so i was unable to contact room service in this way

a few seconds but enough to spoil the only lay in this year we had planned as parents of young kids

there is a bar right next to the hotel and the drinks are amazing

convenient parking onsite

very welcoming staff. pet friendly. very comfortable bed and quiet night's sleep.

the staff are just amazing and the atmosphere for food and drinks in the bar restaurant area is great

wifi was terrible and not offered an alternative

hotel rooms spacious clean tastefully decorated and bar and dining area outside balcony area to sit food is

room service due to staff sicknrss

be good if they did room service

room was clean and spacious, with sofa bed big enough for our two kids

were amazing, rooms are clean and comfortable and breakfast was nice

let you know its arrived which meant i wasn't stuck ordering from the hotel or having to drag the kids to a near

parking across the road behind indian restaurant where i also dined and the staff were very

big room with a big bathroom. good wifi. a private parking for the car.

wifi did not work

there was no parking

was wifi available, but didnt need to use on this occassion

there is no pool as the kids would have loved a swim. apart from that, it is an excellent hotel.

rooms are spacious and clean, beds are super comfy along with on site parking and good wifi

and a good kids menu too

the gym was out of order

breakfast wasn't as hot as it should be

i couldn't get wifi but that was probably my laptop, i'll check next time

particularly useful for us was that there are a row of ev chargers just ten minutes walk away, meaning we could

room service menu so couldn t stick to my veganuary pledge and eat vegan

my stay was excellent although i could not get wifi in my room but could down stairs

were welcoming and extremely helpful, run was lovely and spacious, the bar was very relaxing and breakfast was

location, handy for the motorway, room comfy and very clean, warm, comfy bed, good parking, good wifi, breakfast

friendly and efficient staff. nothing was too much trouble. loads of parking available.

very clean well located and tremendous staff. lovely open plan reception bar restaurant area.

plenty of parking

breakfast items good selection bread very fresh staff very helpful rooms very clean and comfortable

location, modern. good car parking.

every part of the dakota experience was spot on, from the reception on arrival through decor to bar and dining

the parking was simple (huge lot)

the staff from the reception to room service are absolutely amazing

told about wifi no details left for it in room or password etc usually this info is told when checking in or

really nice stay, close to train station, fantastic breakfast

the breakfast was great.the staff were all very friendly.

breakfast add square sausage some beans

very good.husband got 3poaced eggs myself had a cooked breakfast no complaints.

easy access good parking close to railway station and good breakfast (although not square)

the breakfast was not included in the room price

air conditioning and the gym

gym was closed due to covid.

the restaurant and bar are cleverly sighted on the top floor of the hotel building which provides guests with

bar area nice and staff on the bar were all brilliant

wifi did not work causing me and my partner to use our mobile data to stream netflix

was because the hotel is open to the public there wasn t anywhere for guests to sit in the bar area as it was

spacious room with spa bath and powerful shower

breakfast amazing

location, plenty of parking, lovely staff, great breakfast choice

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

food in the bar excellent and a good pint

more light in the bar area and bedroom

breakfast

spa was cracking bed comfy idea nice we stay will be back

bar has good selection and no problem getting table at restaurant

room service was on the expensive side.

wifi was fast

was travelling solo this time so had everything to my room which i m not even sure if they did room service

friendly staff arranged an extra hour to allow a late check out

breakfast, had room service for an evening meal with no surcharge, excellent

very accommodating of late check out request

bar and dining facilities were excellent and good value for money

it says something about that room, when my vw golf car seat is easier to sleep in than that average bed under

parking onsite in a beautiful location. great food and service here! everything was perfect

hotel also has parking

the bar also has a great range of drinks and the cocktails were lovely

also ordered room service which was lovely

it is difficult for kids to manage and risk getting burned

great parking for my jeep and car trailer

friendly staffs. worth getting the breakfast deal.

opposite the hotel which was a great place for a walk with a good range of play equipment for kids

it is difficult for kids to manage and risk getting burned

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service

wifi signal wasn't great.

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening

food was excellent,so much so we opted to dine in both evenings lovely spa bath and very helpful polite staff

location was perfect .. breakfast was great and the hotel was beautiful

the rooms are impressively spacious, offering guests a comfortable retreat, and the parking area adds to the

really big car park, so plenty of parking

5 miles to a pet friendly pub to have our evening meal

nice hotel and very clean. on site parking is a bonus. food was very good.

the pet-friendly policy ensures that furry companions are treated with the same hospitality as their

the place is - warm, clean, nice decor, good wifi, friendly and helpful staff, good food, nice beer and great

overall a very great overnight stay with the kids, thanks

room charge on bill, never had room service

the cooked breakfast was delicious and there were other options too

was no room service available at no

room. easy parking

lots of parking and nothing was too much trouble for the staff

we didn't have dinner as we were going to be late and there was no availability but we had breakfast which was

wifi open, not secure

car parking is hassle free

didn't work in our room *the roaming broadband on my phone was faster & more reliable than the wifi

instructions on the room card for wifi did not connect

tv, and wifi

there is ample parking and restaurants, shopping, and bus within an easy 5-minute walk from the door

good big garden messiive parking easy excesses

chilled vibe , excellent breakfast options

amazing staff, very friendly, late check out was great and welcoming drinks on arrival

other guests shutting their doors quite loudly, i also thought i could hear loud music from a gym class

good relaxing areas downstairs, kids happy with the games available

bit of a walk from the city centre if you have kids , especially if they don't like walking

loved the bar at the top, didn t get to use the gym

the gym was one of the best i've used in any hotel, and the location was convenient for exploring

amazing breakfast, great rooms, lovely, people, great amenities (gym, table tennis, billiards table,

late check out, decor

i believe that the cups and mugs should be taken to the kitchen for proper cleaning in the dishwasher

location perfect for us, facilities great - ice in corridor, bar on site etc

breakfast,which was included, was always fresh and plentiful and the bar staff in the evening were great

got an early check in

nice to have the bar available once returning from walking/touring the city

ever could have asked for, we left at 5am and the receptionist made a wee breakfast bag for the kids to take to

room service was very fast and the food for both breakfast and dinner was tremendous

breakfast was great, staff were excellent - and accommodating for our dog too

lots of parking space. nice rooms

find, clean, room was excellent, bed very large, shower brilliant, cost excellent, parking safe, wifi good

hotel was very clean and staff were very friendly we all so enjoyed use of the facilities and the spa treatments

are very spacious and comfortable, breakfast is great, wifi works pretty well, the bathrooms are clean and very

the spa facilities were fantastic with lots to do and not overly crowded where it made our experience

the use of facilities for kids not much time if ure only there one night

friendly and helpful staff. good size room. early check in facility. clean and tidy.

said there was kids toys at pool when we were at spa reception but none there and extra 5 charge for tray

the room service and theme was brilliant

room service to be available

tv wouldn't link up to the wifi so i couldn't watch netflix or anything and didn't want to go ask for help as

the room had its own wifi connection

the staff were very friendly and the the room service was amazing.

laundry takes contactless card payments

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during

there are laundry services on premises [ 5pm to 9pm daily; 2 wash 2 dryer - payment by card only ]

the laundry machines are unreliable and the front desk staff do not seem able to account for it

was also a lot of facilities out of order, such as half the living space, the toilet and the laundry room, which

wifi was bad

was fantastic as were reception staff and bar staff

every staff member was lovely including bar staff and breakfast team

room service available also which we didn't use

room service was fast and food was delicious! room toiletries were excellent

bath in the room, room service was quick, quiet. bed comfortable..

perfect location, very kind staff, nice breakfast, comfy bed. we will be back :) thank you!!!

reception staff were great the bar staff were great the restaurant staff were great they were all so helpful

just a great hotel experience, exceeded my expectations and staff at reception, bar and night porter all just

gilly the bar guy was brilliant

central and late check out

friendly stuff, great coffee, free wifi, breakfast included in the price, great location, clean rooms

the decoration the rooms were spotless the staff were very friendly nothing was to much trouble, breakfast

no mugs,no bowls only 2 slices of brown bread when pointed out to the assistant he went into the kitchen and

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

the 24 hr bar service, friendly staff and although small room was cosey.

a very warm feel about the place, i liked the cosy bar and seating area, the room was great too and bed extremely

bed was very comfy,the free wine and cheese bar was a great bonus and the breakfast was excellent at extra cost

everything about this stay was perfect and so was the 12 hour bar :)

room had its own air-conditioning, free sky tv with all channels, free wifi, was very well kitted out and was

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

breakfast fantastic

more menu options for room service

breakfast was perfect 10/10

the room was quiet with good free wifi and plenty of sockets with usb charging points and the bed was very

small gym

the apartment was well-equipped with lots of thoughtful touches: a fully stocked kitchen with a fridge, kettle

the kitchenette was a great addition

i did not have breakfast. i don't like the smell of coffee and would not eat there.

having a little personal kitchen was very handy

to the executive lounge and we were given vouchers for a house drink each, a coffee from the bar each and 10%

staff lovely! security man gifted our kids a small teddy bear!

also a gym is available

we had an executive room so early check in and late check out with access to the executive lounge

great location, fab gym, lovely comfortable rooms

i was told there were several rooms available but there would be an early check in fee

loved the mini bar in room

unfortunately neither myself or colleague could connect to their wifi.

great stay! had the option for early check in too! awesome staff.

breakfast was excellent, an abundance of well cooked food with eggs of your choice

and on friday night a long heated argument among restaurant staff with kitchen equipment being moved very

our bathroom also leaked down into the kitchen area

large kitchen fan discharging outside my window

wifi was not working in the rooms, only in the reception

great restaurant and bar options all around

rooms in the side building have no wifi coverage

there was no way myself and 2 kids age 15 & 10 could sleep in a double bed

thing that let it down was the breakfast was cold, but they obviously had some problem in the kitchen, so i

staff were great and i had early check in at midday.

from my check in to check out so simple. excellent. staff, parking ,room and food just right.

comfortable quiet room. very safe and secure. room service for breakfast was a treat.

tbh the staff was so helpful could'nt do enough for us breakfast was amazing too so much

they gave us a really early check in

luckily, it wasn't too far from the hotel, but as i was travelling alone with little kids and luggage after a

excellent breakfast. lovely rooms and very central

liked having an option to send out laundry

and even rollerbowl thing for 2 kids

the open space room was perfect for young kids with more room to move around and the immunities within the

kids loved it

bar, gym and bowling alley in hotel

in-room wifi can be a bit temperamental

fabulous location and very luxurious. breakfast was excellent too.

the staff were amazing from mark the concierge sophie in champagne central, the room service staff and the

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

friendly, central, pet-friendly.

have had self wash facilities so that we could do our own laundry as we were on a long trip

staff were amazing jamie at the bar couldn t do enough for you excellent member of staff

staff were fantastic got an early check in and were so helpful with any requests

the reception staff were so friendly, the bar staff in the afternoon were lovely.

we did book for the spa but somehow the dates got mixed up!

loved room size. very comfortable bed. staff in bar & at breakfast really good.

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved

breakfast excellent

pubs restaurants cinema royal concert hall perfect location,the staff where happy funny and good bar

the breakfast was excellent even for the kids the choice was very good

breakfast good and hotel in fab location.

room service was closing early

wifi connection was not really good in my room

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

also big thank you to kat on reception who arranged for us to have a much needed early check in for my young

clean and convenient and good staff and early check in

wifi was great

wifi good, smart tv

location. facilities, staff, wifi

had plenty of space everthing clean and tidy and table available for you to have something to eat wifi fast

a early check in option with a fee

liked that it had a gym

excellent cleanliness and comfortable and breakfast

no laundry facilities other than to send out which is expensive and as we only stayed one night not

good location, friendly staff, very clean room and room services

roon, good location, very good breakfast, good wifi, very responsive staff - every issue we had was solved within

tablet wouldn t charge, television kept losing signal and wifi kept dropping off

free wifi and good choice of free tv channels

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff

we stayed over christmas and they were very attentive and excellent in accommodating the kids

and great breakfast

quiet chilled bar and my daughter was allowed in which in glasgow it s hard to find somewhere kids are allowed

i was staying in a family room with two kids which made this discovery all the worse

wifi was free and worked very well

the breakfast is varied, good quality with plenty of choice

streaming service and wifi not working

noise pollution woken up by laundry of the hotel both mornings at 7am

had breakfast in room, lovely and big hit with the kids

was lovely, clean and bed comfortable breakfast very good and freshly made staff very friendly and

wifi was poor, hotel condition was a bit tired.

no room service or evening restaurant, however, lots of restaurants around the hotel.

very nice allowing early check in

we were staying for three nights we would have hoped our room would have been restocked but the room service

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance

if you decline a room service you get a complimentary drink - great

the breakfast was stellar and both the restaurant and 24 hour bar where very very nice

food was lovely with great variety on the breakfast buffet

excellent central location. great bar and beer.

breakfast was amazing and you had a choice of about 8 options from a menu

breakfast in the morning was delicious and lots of variety

breakfast is excellent

shower bar mixer was faulty. shower was a trickle although pressure at taps was good

this time wifi reception in room was very weak

the breakfast was nice in the morning

-great size room -fast wifi -great complimentary buffet breakfast -friendly staff

location brilliant, nice staff, room, bar area, all very good standard.

is no parking for hotel guests, we needed to park at local gym parking, that turned out to be an expensive

easy book in. 24 hour bar. late check out . wonderful breakfast.