and safe parking all in all, a fantastic

kitchen was expectantly closed one evening.

clean, well equipped room with en-suite and shower, ample, secure parking

was clean, comfortable friendly staff, lovely breakfast and good value

amazing garden with lots of space for kids to

kids eat free at weekends staff were great, really friendly and helpful

all the young kids hang about out side after club shuts

secure parking and good food

great atmosphere in the pub in the evening and kids were allowed until 9

room service was good

for those that want to stay connected the wifi was top notch

good parking facilities, excellent food and a great breakfast

nice clean room, very pleasant staff, nice bar and restaurant.

the restaurant and bar facilities could not fault lovely surroundings

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano

evening kids was running about corridors sunday am about 6

the room was everything i needed and was spacious enough for the kids, staff were great as well.

public areas were clean, tidy, bar was gleaming

breakfast could be a little better but still nice

let you know its arrived which meant i wasn't stuck ordering from the hotel or having to drag the kids to a near

convenient, ample and free parking

order room service chips. quiet steep at 7+ for a handful of them with a dip

wonderful staff and bar excellent service and breakfast

dog was made very welcome, always attention to our needs by staff, in the bar - 10/10 for friendliness and

really nice food, nice place, good location, free wifi.

breakfast was fantastic and my first taste of haggis, bloody lovely

wifi was very weak

i also ate in the bar each evening

son and his girlfriend stayed here for his brothers wedding ,they loved the breakfast the room was perfect for

couldn t use the golf course because of storm ciara but otherwise amazing

was wifi available, but didnt need to use on this occassion

in and parking needs to be made clearer when booking

lack of parking,

big room with a big bathroom. good wifi. a private parking for the car.

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after

parking outside excellent

staff very helpful and special mention to orla who went out of her way to find me for an early check in

and the waffle makers are such a great touch and extremely exciting for both kids and adults

very welcoming and helpful, let me have a free late check out and as covid restrictions in place reassured me

lovely bright, welcoming reception and bar area

bar staff pleasant

room was spotless and spacious, lovely touch leaving biscuits on the kids pillows for them

room was spotless, bed was really comfy, tv in the room is a smart tv has all the apps, free wifi, friendly and

shower was a bit cold, no wifi couldn't get tv chanels

hotel was amazing and breakfast had a great choice for kids and adults

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff

a ticket for parking ( but it was resolved because you need to notify reception your car details

had a good time, very clean , good breakfast, games and colouring for kids at the restaurant, nice people

had a good time, very clean , good breakfast, games and colouring for kids at the restaurant, nice people

extremely friendly and great with the kids

it is actually very close to where i needed to be and has easy parking so an ocean view not required

parking is no issue with plenty of spaces available

during lockdown, had room service for both dinner and breakfast, both were excellent with great service - nothing

hotel has a good central location between edinburgh and glasgow, and parking

very easy to find, lots of ev charging and great location for my meetings around the area

historic site with real cool rooms. great breakfast. friendly staff all around.

wifi signal poor in room.

restaurant for dinner and breakfast comfortable bed and spacious room excellent swimming pool parking

early check in - room was great

and when coming back late on saturday there was no parking for hotel guests as there was a large wedding

the gym was fairly reasonable and everything worked fine

mini fridge, tea and coffee facilities and biscuits in room staff at reception very welcoming the room service

very good hotel, friendly staff, good gym and good location next to shopping mall

the restaurant and bar are cleverly sighted on the top floor of the hotel building which provides guests with

will be staying again a bit of advice to anyone going to the concerts it s easier driving and parking up as

location, plenty of parking, lovely staff, great breakfast choice

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

also a room service tray with dirty plates and cutlery sat on the floor outside the next room along from

also had ev charging in the parking area which is great

food for breakfast and dinner was beautiful and the evening meal was priced so well for the amount and

we ate in the restaurant and had a delicious breakfast

beautiful decor and friendly staff. fantastic restaurant and brand new breakfast room.

thankfully there was a reserved handicap parking spot, as there was not many total parking spots for the business

gave me extra early breakfast to help me

breakfast was excellent location was ideal for me

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until

more light in the bar area and bedroom

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt

good food and a nice bar area

wont be taking kids as cleanliness in the poolside is shocking

swimming pool was great for kids

it is so friendly aand the kids have so much fun, and nobody bothes them

plenty of available parking

very weak wifi

ones at the bar but were told we couldnt mix drinks secondly - asked if possible to maybe have a late check out

friendly staff arranged an extra hour to allow a late check out

has a bar and restaurant

was travelling solo this time so had everything to my room which i m not even sure if they did room service

breakfast, had room service for an evening meal with no surcharge, excellent

good location. plenty parking

wifi can be a bit tricky to use

the breakfast and evening meals were freshly cooked and hot, the service was friendly.

wifi had good coverage in rooms

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

great room service

traffic/parking

excellent parking

wifi was terrible in our room as was phone signal

nice bar area and dining room, all meals very good.

could be gluten free breakfast foods my friend could only have gluten free bread and poached

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

food was excellent,so much so we opted to dine in both evenings lovely spa bath and very helpful polite staff

at midnight i was awoken by the young party goers leaving or rather staying outside the reception bar area, the

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived

would have preferred to be offered a no pet room

only downfall was that on saturday night the bar closed before 12 and we were told its at the porters discretion

great sitting areas with good wifi

it was a pet friendly hotel but dogs weren't allowed in bar, so limited movements as can't leave dog in

wifi was a little slow in the room. ok in lobby though.

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in

strong wifi (free)

room service but accept covid restrictions prevented normal service

the room was in a different building from the restaurant and there was no room service.

issues with the wifi on the morning of the check out

) large tv, plenty of storage space if you need it, free wifi and a relaxing yet powerful shower

didn't work in our room *the roaming broadband on my phone was faster & more reliable than the wifi

the parking is available at the property which is very helpful

wifi wasn't great

lot of ample parking inside, but also on the street right outside

down by very poor wifi

wifi open, not secure

i would highlight is that it can be quite loud until around midnight (we didn t travel with kids so not an

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was

no room service available through the week

staff at bar was very slow

that it s pet friendly is fantastic

and the card machine malfunctioned quite often at the bar which wasn't convenient without another form of

other guests shutting their doors quite loudly, i also thought i could hear loud music from a gym class

wifi was fast and able to satisfy everything i needed it for

the gym is fully equipped and the restaurant is nice

the food layout at buffet a bit cluttered around the hot food section, staff have a work station, kitchen service

love the common access areas with gym, table tennis and snooker

very walkable, free laundry and gym on site and very comfortable rooms

complimentary chocolate bar and a sweet note in room, was a sweet extra touch

was comfortable and quiet and the wifi was good

was perfect for 2 adults and 2 kids for a one night stay

wifi was down after the first night. but i know it's not the staffs fault.

room was comfy and good for kids. more kids shows would be great

and happy to serve i was also late for breakfast bit the maid went into back of kitchen to get my kids some

the rooftop bar was excellent

the rooftop bar was amazing as was the room so different from other hotels at the same price.

the room service and theme was brilliant

feel to the hotel, very unique experience lovely bar on the rooftop where in late september we got to enjoy a

this hotel is amazing roof top bar and cocktail bar downstairs

no breakfast available as kitchen out of action ud83dude15 location was good

the laundry was small and lots of ppl were waiting for their turn

solid wifi

double capsule is not really built for 2 adults

the laundry machines are unreliable and the front desk staff do not seem able to account for it

a premium heritage room with large oval window and fireplace as presented on booking

was the only place in scotland in our whole trip that had an air conditioner and a gym so we were thankful for

room service was fast and food was delicious! room toiletries were excellent

had a cocktail at the bar and lloyd was so helpful and made us perfect cocktails

room service was a bit slow and the tv does not have netflix or any form really to watch movies

wifi

ordered pizza from room service and it was lovely

i couldn't find any safety or welcome information in the room, or any wifi code

wifi was quite slow although that might have been due to my laptop

the breakfast was excellent at a very affordable price

kids were only allowed to play pool until 9am

rooms were great and close together as requested, we also requested to have an early check in and when we arrived

central and late check out

beds were comfortable, extra pillows available in the wardrobe, wifi was great, and so was the ac

room service would be a great addition for when you arrive late and just want to climb into your

asked staff about how to pay for public transport (tickets/contactless etc) and also if kids were charged

it was everything perfect. i got early check in, nice staff.

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either

the room service was limited or sold out

staff coming to the room for room service looked miserable when i answered the door when ordering food at night

wifi could have been better

wifi is a bit slow

room had its own air-conditioning, free sky tv with all channels, free wifi, was very well kitted out and was

sky package, free wifi, delicious breakfast (with plenty of choice

arrived way too early and said i'd chance asking if i could get an early check in and it was arranged within

apartment is decent size, suitable for families with kids, kitchen is well equipped

clean room with kitchen facilities. central location

the kitchen was really useful to have

the breakfast

the room was very clean and big, had a little kitchen area

beautiful room, lovely gym, lovely overall

i ordered breakfast room service it arrived on time and was delicious.

the free wifi was a great benefit

handy location for what we needed. great view from room. late check out was fabulous.

got a river view room on request, also early check in and late check out

when we rang the kitchen blamed us - no apology until later

great stay! had the option for early check in too! awesome staff.

friendly staff great decor really comfy bed good shower and toiletries free mini bar nice breakfast restaurant

the room service was a bit too expensive

reliable and fast wifi

staff alllowed slightly early check in which was appreciated due to long train journey

the rooms were well-maintained, and the bar downstairs was a great spot for late-night drinks

staff were friendly and they had my room ready for me as i had requested an early check in which i really

comfortable room, early check in, very reasonable price.

the wifi was awful, none of my devices could keep connected. couldn't even use facebook

he was great with the kids and definitely made our stay memorable for them

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

breakfast in bed was excellent. late check out a bonus and a good comfy bed.

lovely bar area

breakfast and, although we stay local and were at an evening function, we'll return with the kids once the

check in close to all amenities quiet for family with small children kids loved the bunk

water cups in gym or water in room in bottles and cafe option or better vending machines for quick grab and

early check in not permitted

i found myself having to stay here with my 2 kids under very difficult circumstances and i couldn't have been

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

excellent hotel. staff were really professional and friendly. champagne bar a highlight

didn t have breakfast. lovely, comfortable and spacious room. friendly staff, great location.

wine and petals ordered for arriving none in bedroom

beautiful building, friendliest staff, great wee bar and super menu

tha bar area was tastefully decorated yet still cosy

large and modern room - great location in the centre of the city - very friendly staff - fast wifi

bed was comply good wifi staff friendly nice and modern good space in room xx

gym, sauna and cold plunge made our stay extra special

wellness spa a bit small

spa and gym were excellent, the staff were very friendly and helpful

breakfast great, room service amazing and not too expensive either

close to family and shopping, easy parking

so the macaroni cheese for dinner on the kids options wasn't suitable for her

the location was ideal for where we needed to be, check-in was easy and friendly, bar staff and restaurant

staff, cleanliness and swimming pool

room was directly above the kitchen, smell of cooking in our bathroom was very strong at night and in the morning

location, price, quality and cleanliness of room, free wifi, friendly staff.

laundry service

is great and they were very accommodating (asked for late check out) and helpful with questions

room had a sofa bed which kids said was ok

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

the breakfast selection was very good

sofa bed for kids was small..

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

wifi was great

and i couldn't watch sky news on it - i just defaulted to my tablet and connected to the free wifi though, which

clean and convenient and good staff and early check in

so comfy and lounge area was great , wifi etc geared for people on the go that need to be in contact still

reception staff bar staff breakfast staff

bigger selection of pastries at breakfast for those who don’t want cooked option but that’s being really

coin laundry nor the ice machine on the premises

breakfast staff could be better organised, allocated one duty and one duty only

i did like the free wifi, there was a hair dryer, water provided along with the usual tea and coffee plus

not a problem will 2 kids who were up then, but could be an issue for some

super comfortable bed, decent gym, friendly people.

no breakfast room service haha

amber the lady at the welcoming desk was absolutely phenomenal and the room service was superb

had breakfast in room, lovely and big hit with the kids

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

roon, good location, very good breakfast, good wifi, very responsive staff - every issue we had was solved within

free wifi and good choice of free tv channels

we got told on the night to come to bar area and collect a flask with hot water and couple cups

everything, the hotel had what i need: clean rooms, nice staff, great breakfast, hot shower, and wifi

and great breakfast

wouldn't stay there with kids (nothing to play, no greenery or playground nearby)

quiet chilled bar and my daughter was allowed in which in glasgow it’s hard to find somewhere kids are allowed

breakfast too expensive.

nice little bar / nightclub underneath which was quite lively

no room service or evening restaurant, however, lots of restaurants around the hotel.

bar downstairs

were working very late so were disappointed to be woken up by room service even with a do not disturb sign

room service, no restaurant no bed and breakfast

everything was clean, the breakfast was yummy and there was a nice bar downstairs

i was able to pay 20 extra for a late check out at 2pm which was great

food was lovely with great variety on the breakfast buffet

to little food menu and a lot of kids about

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

bar with a good bar snack and drink enabling me to unwind and able to get into email with free wifi

she told me that the staff were super friendly, the room was great as was the wifi

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a

about the hotel was perfect just what we wanted and more, gym was excellent and staff were very friendly and

friendly and helpful staff. fairly spacious, comfortable large bed. late check out.

the bar was shut early.

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

breakfast excellent

super friendly, cosy, quirky atmosphere, fantastic breakfast!

staff helpful and allowed early check in

property, staff were incredible, spa facilities were amazing, the whole experience was excellent and the best

the recent refurbishment was excellent - fantastic restaurant & bar areas. well done!

chap taking names at breakfast was a bit aloof

lovely suite, great decor, art, cleaning crew, room service was wonderful

and the swimming pool area could do with a bit of tlc - there was quite a bit of chipped paint

asked for early check in & we got in 3 hours early which was great

the pool was lovely, could be used as single, couple or family

was very spacious

staff very friendly and great with kids

the menu after 9pm was limited to 4 dishes, which were prepared by the night porter and not kitchen staff

pet friendly

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks

good value. clean. free secure car parking. nice showers

located near numerous bars and restaurants and a casino

the breakfast choice was excellent! room service was exceptional.

kids loved it

pizza from room service was awful!

no swimming pool open

but the food and service in the bar was excellent

also got late check out for 10£ fee

you have to pay extra for wifi access, having your room cleaned and remote control

do have to add extras such as wifi etc so be

also was very happy with the option for late check out as our flight home was very

only one room key worked we paid for late check out and was woken by cleaner at 11am

easy access to the room (no elevator, with kids and luggage can be annoying)

really welcoming with the kids and the dog. team were fab, food was good and rooms nice

we were also given another free drink because we chose eco room service

great location, staff were friendly and rooms very lovely. late check out was available.

wifi code was not in the room, no menu for room service and online app did'nt work

good prices compared to other hotels in the city, and although we did not partake, the option for room service

the sofa for 2 kids aged 12 and 15 was small.

the room a bit stuffy and had strong odor cause it was a pet-friendly hotel

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

wifi was good

bit far from city shops for kids to walk

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

criticism is that there was no hand wash and only one small bar of soap

didn't bother us too much but if we still had kids in double buggy it would've been tricky

getting woke up at 730 am by builders staring in the window at us kids were horrified