a great welcome and excellent bar and restaurant.

the waiters, waitresses, bar staff were also brilliant

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

everything was first class - the bar served excellent real ales

the view from my room was lovely and it was very quiet away from the noise of the bar area

i am therfore turning this box into a positive until i have said enough to turn the bar gree

the room was a decent size and clean, the staff very welcoming and attentive, the bar downstairs serves excellent ale and the gardens have a lovely view of the canal

4h3 bar mqn...... horrible mqn

the bar was very nice and locals were friendly

food in the bar is very nice and responsible priced

good food and atmosphere in the bar and restaurant

great staff, bar and restaurant provided excellent quality food and drinks. comfortable stay

emaculate, lovely rooms, great bar and restaurant

loved the room and bar area, the hotel was clean and we liked the decor

breakfast excellent and having dined on two nights of our three night stay both occasions food &

breakfast was great

this enough - every member of staff we encountered from the hotel reception, restaurant staff and bar staff were all so friendly and welcoming and went above and beyond without batting an eyelid,

excellent, room clean, comfortable, bar and dining areas spacious

the breakfast was delicious

restaurant and separate breakfast area were very comfortable and beautifully decorated

the breakfast was equally freshly cooked and tasty - fully set us up for the day

breakfast was great very friendly staff

lovely breakfast

the staff, ambience, food breakfast and evening meal, matress and shower.

lovely breakfast. comfy room. clean. easy parking.

as it was an apartment with kitchen facilities it would have been useful to have a can opener in the drawer

could do with disabled parking bays near entrance but it was not a big issue

we had some issues with the wifi dropping in and out.

the only problem is that wifi connection was not so good

petty but the breakfast layout was confusing and spread over a large part of the dining room in disconnected

close location and nice breakfast. kids area was nice too

24 hour gym was also a good facility

beds and room was really good,wifi in recp area was good,nice bar food on

couldn't get wifi in my room.

wish bar had stayed open after 10pm

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave a lovely ambiance where you could sit and chat comfortably

happy to accommodate children and even dogs in the bar area

very friendly bar staff and restaurant staff

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the staff were so helpful when we needed to check in early both

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the food in the bar could have been more flavourful.

this year we asked for early check in and we were able to check in even earlier as the lady on reception switched rooms

the room was fine and overall good value for money - ev charge points just outside the motel

heating controls not immediately obvious so kids frozen in other room

easy access to ev charging point. very pleasant staff.

kids were on the sofa bed in a family room, which didn't look very comfy

the bar was closed due to refurbishment but the owner was more than happy to let us have a drink

honestly surprised by the value for money 35 a night wow nice little bar too and carvery

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

paid for early check in and it was quiet when i arrived,

easy parking

meals were excellent and pool and sauna were first class

breakfast, dinner and the bar area were luxurious and well maintained

had to inform them i had paid for early check

were amazing, facilitated early check in, and later departure

great location, easy to find, 4 miles from m6. lovely staff, fabulous breakfast.

clean and tidy, excellent breakfast & friendly hosts, what more could you ask for

the full english breakfast was well cooked and delicious

the breakfast was excellent

would have like a bigger bar area to relax in the evening bit otherwise perfect

the kids beds were in a separate area leaving them plenty space to play

clean with loads of space in the family room - love that the kids had their own adjoining room with their own television

was fantastic was so clean and newly refurbished the family room we had was fantastic the kids where in a different bedroom which they

nice addition to have seating in bar and snacks in the

electric heaters which isn’t ideal with kids

use of the swimming pool witch the kids

breakfast was very good, plenty to choose from.

the bed was the comfiest i've ever slept in. both myself & the 2 kids were out like lights.

the wifi was hard to access on the laptop but we resolved this

night manager very accommodating offered to keep the bar open a bit longer

nice drink in the bar before going out

breakfast was excellent, and the location was just right

breakfast was very satisfying and the staff were very helpful

easy to find, easy to park, clean rooms, excellent breakfast, and perfect location

the lively bar was popular with non residents but no noise could be heard from the room

breakfast was amazing and cooked to order

it was a bit noisy as we were above the bar but we were still able to sleep well.

the property had a great bar, which was very popular

breakfast was included in our booking, and again this had lots of options and was great to set us

local takeaway options directions & telephone numbers given, the staff set up a table in the bar with plates/cutlery ect

stylish, inc the bar and restaurant

nice atmosphere in bar & restaurant, nothing too much trouble

breakfast superb along with location

great breakfast and lovely comfortable room

with little kids, it would be helpful to be able to move it up high

had a fantastic 3 night stay here,we didn't want room service as we like a lie in

gym could do with some weights machines as well as cardio

only negative comment would be that there is not a lot of different apparatus in the gym

the gym had no weights

plenty to choose from at breakfast. anything from just fruit to a full english.

enjoyed our stay loved the room and we had our breakfast and evening meal in the boathouse, excellent food and lovely friendly staff will

the bar and restaurant were a lovely place to relax and have a bite to eat

bedside tables would have been handy and beer mats in bar but not end of the world

didn't have milk in the room that's the only negative but just a short walk to the bar and they gave us fresh milk straight away

the breakfast staff, courtney and steve, remembered us from previous visits as we visit often

room service via the onsite restaurant ended at 9

breakfast was very good it met all my expectations, the room we stayed it was beautiful as expected

was also given a card to celebrate a 30th birthday with a free drink voucher from the bar downstairs

the breakfast was very good the location was excellent near the city centre.

told no access to the pool and the spa was not available as should have been booked a long time back

lacked walk in shower and on taking shower plug not draining so caused bath to fill internet wifi kept cutting out very poor signal and unable to get mobile data signal sadly on arriving home

gym could have been open

the upgraded room and early check in for our anniversary was greatly appreciated

english breakfast was not included in the stay, our room was dark and looked upon by working gym, people on cross trainers and running machines could

good staff, good bed, good tv and wifi, quiet air con, great location

room was great, beds were comfy, 24 hour gym, bargain for what we paid

hotel friendly polite helpful staff great room nice bar area to chill we ll be back

clean tidy staff friendly, great location and fab bar area

wifi and mobile signal within the hotel - had to step outside to make calls, and could not stay

the location was great, very central. staff were super and very helpful. nice bar too.

but when paying for a late check out, its usually for extra sleep time

location, apartment fab, staff lovely and secret garden bar and restaurant wonderful

was there for my birthday, complimentary drinks and a late check out

did not have the breakfast, the room was spacious, the beds was comfortable, late check out which was great, the reception let us keep our suitcase their while we had a walk

clean bed clean towels, just the ticket for a one night stay, wouldn't recommend it for kids, bar with

easy and great location.. not ce bar staff and very accommodating

the bar downstairs had a good selection of beers and wines

good beer choice and clean bar with entertainment on

for what we wanted, staff in the bar were super nice

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

friendly staff and nice clean rooms too. breakfast was very tasty in the morning too! 10/10

comfortable bedding, warm and friendly staff, lovely breakfast in the morning, beautiful room design and lovely pub atmosphere

great location, great rooms, great staff, great breakfast, all great!

breakfast excellent. bed really comfortable. staff brilliant, martin,jean and the bar staff.

the breakfast was exceptional fresh and very tasty

if it were not for that i properly would have been in the bar enjoyed

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

very central in chester. the bar has a great band on a saturday night.

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

the only fault was the drinks in the bar were very expensive.

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

restaurant and bar had plenty to choose from

room great bar good didn't have any food there but was told it was excellent by other guests

at the bar they have a selection of ales brewed on-site and guests get a discount on meals ordered at the

no room service

i can think of other than better wifi, for some reason it was really slow which made working difficult

only thing was we requested a bottle of prosecco to our room and it was a hour until i called room service to see where it was and the girl said do you want it now, wasn't happy with that

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

suite was luxurious and room service polite and helpful

the bar downstairs was quiet, cheap, and friendly

no noise from the bar below

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

the bar downstairs is welcoming, the staff and locals are really friendly

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we