the bed was very comfy, and the fireplace was a nice touch

gym is small

no gym or pool but who needs that with ocean across the street

parking, no breakfast, no pool, odd configuration

wifi worked great

no wifi

easy parking

good location and great parking

there was old laundry from a past tenant hanging in the bathroom

was ample parking and you got a voucher to the restaurant

music at the golf course and behind the hotel was great

with with only a standard tib i couldnt even fit in, none functioning fireplace, and no free breakfast

the use of the golf course.

spa was nice but the amenities is a bit older and can use soome updates

the size of the room was larger than other hotels which worked out well because we had two kids with us

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

there was also plenty of parking if you have a car

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

staff were unconcerned when i reported that another car was parked in our assigned parking space

very nice kitchen. very clean.

rats running about in the parking area were disgusting

parking was limited and we had a hard time parking our truck

wasn t clean. parking lot is small for large pickup trucks. debris all over the property.

parking could have been better, maybe assigned parking to whatever building you are in

security cameras in the parking lot.

breakfast was good

the spa tub was great

warm pool and hot tub were nice (though the hot tub didn't have jets)---it was nice for the kids to swim in the

always love staying here, so pet friendly & great staff.

comfortable, clean and quiet rooms, excellent breakfast, on site parking; it s great

no washing machine or dryer on site which is helpful with kids, but a laundry close by.

the rooms are nice and clean, tv was easy to guide through and there is free wifi

facilities were excellent. casino, restaurant, parking, fabulous room.

no gym or pool

i also loved that it is pet friendly

it would have been nice if there was kitchen service for all meals.

room was next to laundry room

liked the friendliness and support of the hotel staff at front desk, house keeping and in the kitchen for

offers free parking, wifi, indoor pools and includes breakfast which is great

kitchen staff didn't have good knowledge about gluten free options and they were rude to answer

has ev charging

perfect location, very close to newlands golf course where our wedding was

cute and adorable but it was also a lovely, large, well appointed room with hardwood floors and a fireplace

check in; parking right in front of property; well-kept heritage building; hearty

great parking

parking for truck and long trailer, staff attentive and room clean

so as it was, they had to upgrade our room to a pet room

a full kitchen

place to stay, pet friendly, breakfast included

nice location. not on main highway. staff was amazing and we had a very nice pet friendly room.

clean. friendly staff. cost was reasonable. free parking. good breakfast

hotel with all possible amenities we were looking for such as free breakfast, free parking and a pool

a rip off that you pay 300 dollars a night and then they charge you 25 dollars for pet and when you have two

wifi didn't seem to work in our room - not a big deal for us but maybe for some people it might be

wifi was slick and had no issues

excellent customer service and great breakfast!

chose the spa king rooom

very disappointing for the kids

great parking, and connection to tranks-link bus

strong wifi

pool area is old

loud music at hotel bar outdated and old property no proper security at parking garage-no entry gates and

bed was nice and soft housekeeping staff are very friendly and efficient room service was very good thanks for

we had room service one night, but it wasn't that good

so avoid that option here th wifi, they only tell: just put in name/room number, but do not mention that you

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late

friendly and helpful staff, comfortable rooms, nice amenities, no charge for parking.

short on parking spots, but they could handle it

the pool was closed for renovation/winter which was not mentioned anywhere prior to booking and was

little breakfast bar with some snacks and coffee and tea was very nice

the hot tub and pool were lovely

had a great swim in the rooftop pool.

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it

the $50.00 pet fee is highway robbery. passive aggressive staff.

thing that we didn't like is that the pool was super cold

we had everything we needed: the kitchen equipment, the hairdryer, the iron

was able to get an early check in which really helped out as i needed a place to work from for the day

underground parking, amazing staff

of parking, the room was with a kitchen and living room

wifi was slow and spotty

on top of that, they charged us a $140 pet fee even though our pets slept in the car

wifi in the room was low quality, it was spotty

parking

location table and chairs in room good parking clean staff on site to check in

the lower floor is wheelchair accessible and perfect for any mobility challenges, with parking at the room door

also there were free laundry room facilities in the hotel and a large, well-lit gym room with tons of equipment

on site laundry

very comfortable, good value family suites, gym and free to use laundry

overall the breakfast bar featured healthy choices

good location. friendly service. comfortable room and bed. pet friendly.

very warm welcome from the reception and was pet friendly! great for catching the ferry.

comfortable, pet friendly, and staff was very personable and pleasant to deal with.

the parking lot had great lighting and i felt i didn't need to worry about my new car being vandalized

also they have parking in the back, and complimentary snacks

pet friendly although claim to allow pets upon arrival i had to pay an extra $60 for the room

not clean rooms and did not advise in advance of this or the closure of the pool

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

enjoyed breakfast delivered by room service.

city in some freak way was never to busy with traffic and such alot of people and familys with pets enjoying

to the bars of the quay, bar customers chat in the street until midnight , a bit noisy , once in a while

the pool and hot tub was perfect and lots of access to large towels

hotel is old and not being kept up but that's because it will be closing soon to make way for casino

love what they have done to the rooms, so much more spacious , very clean , quiet exceptional heating/ cooling

pool was too busy

convenient location to overnight on road trip, ample parking, easy to get to ferry next morning.

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so

the wifi is extremely slow

wifi was very bad

there is a bar and restaurant downstairs which was convenient

wifi signal strong and lots of bandwidth

- spacious room, with fully equipped kitchen stuff

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities

and spacious and bonus having an outdoor pool and hot tub

no pool for the winter

pet friendly

we have side access to parking

s pet friendly

clean room - adequate breakfast

location, parking, friendly staff.

the variety of the breakfast

wifi was inconsistent barely worked.

along with some wifi issues but getting a canadian sim temporarily sn't difficult

good price comfortable clean with small kitchen good location good staff will be back

lousy wifi (2u/1d). coffee for the in-room machine not replaced by housekeeping.

continental breakfast and coffee were included and it was what we expected

easy, price, breakfast

facilities to guests; good coffee machine, self adjust ac, spacious bathroom, nice breakfast, nice gym

wifi was not working well

there was an indoor restaurant that served us breakfast

wifi was extremely spotty.

was nice to have a little bit of an early check in, front desk agents were wonderful during check in and check

needs more parking

we enjoyed the outdoor pool & hot tub

was no card in room that showed wifi or what floor pool and workout room were on

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to

the pool and sauna hours were extended stayed open later and it was the ice machine is on every floor,

bed was very comfortable, bathroom spacious with nice spa tub, balcony excellent addition to look out at pool

gym was small but sufficient for a basic work out

pet friendly room was not available for this trip, but that was not an issue this time as it was

only complaint was that the pool ended up being closed and that was the main reason i chose that particular

staff, clean air-conditioned rooms, a swimming pool and a free breakfast

was a great size, king bed was comfy, kitchen was amazing

they accommodated my needs from ensuring my bedroom was nice and clean to making parking accommodations

has kitchen and laundry facilities, free on street parking

free parking close to a eating places good wifi

free parking, self check in, but camera around the place, quiet, and clean

-parking is a good bonus. -location.

free underground parking is perfect and very

view from the window, breakfast, location, soundproofing, outdoor pool

partly based on the ev charger availability

rooms are clean but needed improvement like handheld shower, esp if you have kids and seniors

the breakfast is always so yummy too

my kids love this and the drinks are free

friendly staff free wifi clean facilities security elevator

i hope they can improve the wifi speed and stability, since i need to do video conference call in the room

kids were disappointed because they wait for long time with the hope they

swimming pool was overrun by noisy kids right up till 10pm

the hotel and parking were slightly problematic

neighbourhood comfortable beds clean bathroom easy parking the breakfast selection was adequate

the parking is on the street, but the neighborhood appears safe and not busy

the parking situation was a bit crowded but free, so that's a +

offered extensive parking time and trips to and from vancouver airport

many great things to eat at breakfast, very comfortable kitchen and our host was very kind and attentive

parking was free and close to the front door, on the drive

beautiful facilities with ample parking

it would also be nice if the guest can use the facilities in the kitchen

tea and coffee was available in the kitchen and in your room

want to give a huge thanks to the shuttle drives on the date of march 12th( 8:00 pm pick up)

a pet friendly hotel, they had nothing to offer to accommodate my pet

the room is very clean. i enjoy the small snack bar in the lobby. good arrangement!

breakfast. self serve laundry shuttle to airport microwave in room.

lovely hot buffet breakfast. everything was fresh.

would be nice if there was a pool

free shuttle was a bonus

that it was pet friendly

the room was pretty big and clean with a comfortable king size bed and free wifi

no pool! so disappointing, since the hotel next door had one

love staying here because of the pool, our kids love the slide

i liked that the chop was available for dine in or room service

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

central located,easy parking

indoor pool and tennis courts give it that resort feeling and the plush bath robes are a nice added luxury

kitchen in the room was cool

very good service. friendly reception. free parking and clean room.

i got a free parking

information i needed during my stay, the rooms were clean and bed were comfy, and the free parking made things

under renovations, gym needs an upgrade, water damage visible in the room, some outlets were loose and had poor

many restaurants nearby. very small pool is enough for kids and the hot tub is nice.

was good however i have a truck and the handicap parking (which i require was so tight that i actually scraped

wifi in the room was horrible, however i did speak to the tech department and they did try to solve

pool was great for the kids

the diy waffles were yummy, my kids were loved it

nice pool, late check out

mix up with the room booking, even though we had emailed back and forth about the room and pet.

i got to my floor dirty laundry was piled beside 2 separate rooms

the pool was a hit with my kids

was locked out of room although i paid an additional fee for late check out

need dish cloths in kitchen

quick early check in very friendly

gym is small

pet friendly, fast check-in, easy parking

in the kitchen, some cabinets were not clean. as well as some surfaces.

simon hotel was a great place to stay for a basketball game as it was steps to the west gym and was new and

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

good wifi

awesome breakfast

bonus was free breakfast and coffee station on each floor

gym is relatively well equipped

gripe but the conditioner was empty in the bathroom and we had to contact reception for wifi code as there was

supermarket across the street, gym, free shuttle, super comfortable bed, nice shower, small fridge, kettle,

wifi on and off, our friend's car was ticketed even we have the pass from the fd

free shuttle bus from and to yvr airport. early check in plenty of restaurants nearby

our room had so many amenities including a washer and dryer, full kitchen with utensils and glassware to use,

amazing location. clean, well stocked. great kitchen and layout of room

terrible wifi never got my access code

only thing that could use improving is the wifi

there so every time we couldnt open the door we had to turn back to a pub or restaurant with wifi in order to

advertised as having a shuttle service to the airport, but did not

for shuttle to/from airport, despite ad for free shuttle (due to strike)

i didn't like the fact that i couldn't visit the pool area and gym. ud83eudd23

the light from the swimming pool next to my window, affecting my sleeping in the dark

was a strike so the hotel shuttle wasn t running but we didn t know so stood outside airport for quite a

only thing that could have been better was knowing what in the kitchen was available for guests

wifi is easily accessible, too

chinese guesthouse easy to use utility( wifi,dining tools and laundry facilities) nice

beautiful kitchen and shared area

large kitchen area to prepare your own breakfast

airport shuttle

airport shuttle was a wonderful service and it was on time

convenient to airport and shuttle was timely! bar and evening dinner meal was great.

loved the location of this hotel, free airport shuttle, location, comfy beds, friendly and helpful staff and

noisy partying in the pool that went on until the early hours of the morning

enjoyed an excellent burger at the bar and chatted with the friendly barman resulting in a pleasant couple of

didn t have breakfast, but the airport shuttle was very handy

good size rooms. did the job. good night rest. had pool for kids.

comfortable rooms. frequent airport shuttle. lots to do in area.

breakfast was in addition to the cost. no real vegan offerings.

shuttle to airport clean, nicely decorated rooms large bathroom conveniently next to costco and a

no swimming pool but the gym is well equipped

location , front desk staff. able yo early check in if room available. breakfast included

not too many restaurants close by. we did walk to the casino took about ten minutes.

walking distance to river rock casino

could hear the kids in the room above us yelling and running back and forth across the

was nice, front desk person offered us late check out because of our late arrival which was kind

included free parking and wifi

location, free parking , continental breakfast

the ev charger was not working.

shuttle took us from the airport to the hotel and we received instructions in advance how to

breakfast unavailable for early morning flights

the location to the airport shuttle service to the airport clean room and pleasant staff

walking and very close to everything you would need. shuttle service great

wifi stops after awhile requires reset.

staffs are all hospitable to customers and breakfast included is simple but taste good

left before breakfast time, but was offered to have a snack prepared

close to shopping and dining friendly service truly free wifi, with no required password

helpful and friendly staff. wifi connection and ability to charge appliances.

the complementary breakfast was a godsend traveling with 4 kids ahead of our early departure

suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive

great value for 2 night stay that includes breakfast and shuttle to flying out from vancouver

gym is quite noisy and disturb our sleep

bathroom great location 5 minutes to the airport and 3 minutes to the outlet stores breakfast and parking

small parking space but it s not a big deal for me

was in between bookcase shelving making it very difficult to use, the coffee was not replace by room service

check-in (btw, they upgraded our room since i mistakenly booked a small room for 2 adults and 2 kids) are such

note, you are not sleeping in the parking lot, lobby or hallways so not that critical

good breakfast. shuttle service prompt.

free wifi and parking too

room had a kitchenette so was convenient

it was pet friendly

laundry was expensive and time prohibitive

like the convenience of parking mere steps from a private entrance, no matter which suite

arrival, i had pre booked a pet friendly room that was 105$, she told me this is smoking (which i do not smoke

with spa as booked was not available

the parking is included and free

the owners and staff were super friendly and helpful, stopping to pet our dog every time we walked past

free parking

free parking was a plus too

booked on a higher floor) but you can see into some of the bathrooms of people s rooms from the pool if they

loved the 24 hour gym and beautiful heated

modern decor ud83eudd70 we enjoyed our stay - the bathroom is so nice ud83dudc4dud83cudffc my kids had fun

the outdoor swimming pool and hot tub. it was close to the night market. and casino.

nice gym