the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

- spacious room, with fully equipped kitchen stuff

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities

the gym- a huge must for me was perfect

offered early check

added bonus, the spa across the road was a great way to unwind after my exam

room service was incredible, the view was magnificent and the hotel itself was very modern and

pool would be nice

we loved the food and our waitress at the met bar and grill

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

hotel - great staff and next to their bar with a beer garden

wifi signal strong and lots of bandwidth

was a bar downstairs and we were above it

high prices but understandable. tight parking lot. slightly later check in time

also they have parking in the back, and complimentary snacks

a great place to stay, good parking, clean, friendly people

great parking

staff are excellent and parking is easy and secure

i liked the kitchenette

free parking, good breakfast and nice rooms

we reserved two rooms with kitchenettes and king beds but only got one of those rooms, the 2nd was a queen bed

the staff was nice and helpful, laundry good to use, parking easy, good located for our needs.

the free breakfast like atrium and langley in

hot breakfast was great- friendly staff, nice food options

clean hotel with free parking, wifi and good breakfast

pet allowed

pet friendly

the full gym and pool is across the street, alternates male / female

fridge is available for use, multiple common areas, clean bathrooms with reliable hot water, good wifi, conveniently

street parking, was able to resolve issues when checking in with staff via phone

very comfortable place - well equipped kitchen and tidy fridge is available for use, multiple common areas,

free parking, self check in, but camera around the place, quiet, and clean

parking, spacious rooms, great people staying there

the pool looked unsanitary so we didn't use it

pool wasnt maintained..

the variety of the breakfast

breakfast

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the

there was no room service option

to go outside to get to the pool but the kids loved swimming and our room was down the hall from the pool entrance

it was a lot better we expected, we had a nice comfortable room, all amenities inside, indoor pool with jacuzzi

ever time, black mold around tub, taps groaned, light in bathroom no actual heat lamp, no hold on bar for my

a must i drive a truck in a trailer very inconvenienced having to drive it and park in a denny's parking lot

the hot tub and pool were lovely

we used the pool which was very nice

gym is fantastic for who wants to work out, and staff was helpful with everything we needed

when travelling or having to be in a hotel due to unforeseen circumstances, a microwave and bar fresh due would

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with

would have liked the room service hours extended to midnight at least, instead of closing at 10pm

bed was very comfortable, bathroom spacious with nice spa tub, balcony excellent addition to look out at pool

room service was difficult to get hold of, managed to get them on the third try at around 5 but no

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to

room has it's own spa bath

gym is small but i start my workout early, so, no problem at all

continental breakfast from 6 am to 10am

i cannot comment on the internet or the breakfast available as i didn't use them

excellent location. pool. gym. parking. great spot.

the breakfast was great

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

i hope they can improve the wifi speed and stability, since i need to do video conference call in the room

my kids didn’t eat the sausages which looked uncooked at the end of the microwaving and we had to

swimming pool was overrun by noisy kids right up till 10pm

very much enjoyed. kids lived.

wifi internet was helpful

parking was a little cramped

the location of the laundry means washing after 10:00 pm can't be done

the pool and hot tub

offers free parking, wifi, indoor pools and includes breakfast which is great

there is off street parking in front of the hotel

nothing to really complain about, although the spa and pool are not desirable.

i got a free parking

additionally, the hotel offers a spacious parking area which is free of charge

location, parking were good. had charm.

wifi was not working in the room due to broken router

awesome breakfast

breakfast was fantastic location great too

simon hotel was a great place to stay for a basketball game as it was steps to the west gym and was new and

the wifi was a bit patchy, and kept logging off and on.

only problem i had was that wifi didn t worked in my room

large room with kitchen, helpful staff

the elevator closed to fast, key cards were a pain, parking was constricted

was great and with a two year old, having the kitchen and a requested later room cleaning allowed our baby to

bed was very comfortable and having the kitchen was a bonus

every thing was clean. room service was too good

the concern to the receptionist who dismissed it with a careless attitude and said they were a pet friendly

found out about their spa on our last night there, and we called in an hour before they closed to see if they

the staff was incredibly friendly and i love that you allow pets

the staff were friendly and found us an adjoining room for the kids

free laundry heated pool

the suit includes kitchen with all necessary utensils

be honest i only use this as a secondary option if the nearby delta grand villa hotel and casino is fully booked

pool and gym was closed

location and really friendly helpful staff when we stayed it was quiet and we had the pool to ourselves

comfortable bed, free wifi, convenient location, and good covid-19 protocols

kettle, desk, big screen tv, decent wifi speed, lots of device charging ports, and plentiful parking

nice clean neighbourhood felt safe convenient parking

stayed here about 5 years ago because it is pet friendly

well equipped kitchen area with everything we needed for breakfast preparation

frame windows that sometimes won't close easily to be locked, and inadequate electrical in the kitchen

it was pet friendly

parking was great

room had a kitchenette so was convenient

wifi connection is unstable

-shampoo/conditionner, 2 soap -window -wifi fast -parking -cold fridge -clean in general -pillows are confortable

parking could have been better, maybe assigned parking to whatever building you are in

parking tight for trucks ,no good tv channels ,

my beds n kitchen

close by big, newly renovated rooms cctv coverage of every corner very helpful staff spacious parking

staff were really friendly. parking was close to the rooms so it was very convenient.

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which

there was also plenty of parking if you have a car

is used on there site doesn t not represent what the rooms look like extra charge on having the kitchens no

i can hear my kids laughing and other guests conversations even when you re just passing by their rooms

the gym was clean

we ate at fixin bar and grill, food was excellent ,on the jan15 best burger and fries and chicken and fries

said this property was pet friendly

very friendly staff. the pool and hot tub also a bonus!

plenty of parking

wifi was hard to get connected and the desk staff were unable to help

the front desk people are always patient and friendly, the new hot breakfast they have is amazing everything

very disappointing for the kids

the pool and hot tub were clean and we enjoyed having the pool opportunity

the bed was comfortable, and the wifi was nice

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

great location just outside downtown core, secure parking, good wifi and great buffet breakfast

the price includes a delicious breakfast

great place to stay with kids. free breakfast and shuttle to canada place

room service would be nice

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

the restaurant attached to the hotel had really great food and also did room service!

sad the pool was closed. my kids were hoping to swim

great beds. nice staff. airport shuttle.

excellent when travelling with our pet and having to stay near the airport!

he allowed a late check out, to accommodate my later flight the next day

free coffee- bonus! games for kids!

my kids are happy to see that

good wifi and close to mid / high-end restaurants

a fantastic gym

pool was clean and fun for kids

wifi didn;t work the first time i stayed

excellent bar and restaurant (chob) in the hotel, which is kid friendly and offers children's menus

staff were very friendly, loved the pool slide.

allowed us a late check out and then kept our luggage until evening when we had to leave for the airport

wifi did not reach the floor i was on

they advertised a gym litteraly its a closet with a tread mill and a stepping machine

wifi drops often

or bagels hotel smelled land room smelled like mould pool was dirty and freezing cold in room gym was a joke

no room service for food

the pool and hot tub was perfect and lots of access to large towels

lots of room. great parking.

i also appreciated the restaurant choices and lots of free parking at the hotel

for the spa for christmas

well equipped small functional kitchen

kitchen

distance to pet store, restaurant, dollarstore and michele's

shuttle, comfortable bed, quiet, adjacent restaurant excellent, pleasant responsive

wifi was in then out all night , but that was the only issue

not too many restaurants close by. we did walk to the casino took about ten minutes.

breakfast included and very good

as a member we were lucky to have early check in as our flight from hawaii arrived at 730am

the gym looked good however i wasn't there long enough to try it out unfortunately

kudos to the management for supplying ceramic plates, cups, and metal cutlery at the breakfast service

nice staff, accomodating with request for late check out, good breakfast

early check in and late check out

early check in and late check out

convenient airport shuttle

plus it allows pets

wifi was a bit hit and miss in the room although you can sit in the lobby and get better reception

friendly staff, free parking and good coffee

not enough electrical outlets available. parking was a tad inconvenient, but seemed safe.

good location with free parking as a bonus

the wifi did not work

i love that it has everything you could want for adults and kids, it's clean and easy

room service is not excessively expensive and fairly quick

there s a cool water slide, nice and clean fitness center, spa and work a night market that is walking distance

didn t have a bar area open where you could sit without being in the casino

our only complaint is how slow the wifi is

and it's also pet friendly

clean and excellent breakfast

shuttle was excellent

to airport and picked up on shuttle which was great

great value for 2 night stay that includes breakfast and shuttle to flying out from vancouver

free wifi and parking too

a 9am check-in, although had to pay an extra $45 and wait in the lobby for 30mins with very tired kids (after

entrance so we couldn't use a luggage cart and had to carry our things a long way across a parking lot in the

no room service

no room service or restaurant

and pet friendly too

clean, spacious room. pool/hot tub was nice and warm.

strong free wifi

the pool was closed on our second night which was disappointing but out of their control.

laundry facilities very handy after three weeks traveling

easy check-in and arranging for shuttle to airport

does not offer dry cleaning or laundry service

the gym was small and needed some updates

wifi is strong

free airport shuttle!

one thing worth mentioning is the sound proof isn't the best which you can hear kids talking in the hallway,

i like the pool and the tv and the bed

modern decor ud83eudd70 we enjoyed our stay - the bathroom is so nice ud83dudc4dud83cudffc my kids had fun

gym is top notch with peloton bike and top of the line la fitness treadmills and elliptical

staffs were very nice and got the room ready by early check in time

day the hot water wasn t working for the shower, and the staff advised me to shower at their gym, but didn

it because there was an italian restaurant and bar in the hotel but we were very disappointed as it is closed

early check in

was able to have early check in

allowed late check out

didn't have breakfast

swimming pool was nice and change room extremely facilities were exceptionally clean

room service dinner was beyond expectations and all dishes were very flavorful - impressed

booked for 3 persons including breakfast

room service had a great seduction of healthy menu options to choose from for all ages

& 9 as well as restaurant patio), although you will be charged an extra $30 fee per day for your pet

very close to the vancouver airport. free wifi!

large room, comfortable bed & pillows, nice updated bathroom, good wifi.

the room itself at best was bang average and the wifi was virtually non existent

my daughter and her boyfriend used the gym and liked it very much

the rooms aren't sound proof. the laundry detergent smells too strong

offered extensive parking time and trips to and from vancouver airport

free parking means parking on the street

the parking situation was a bit crowded but free, so that's a +

the hotel and parking were slightly problematic

that all their junior suite with 2 beds are straight accross from the elevator- and it is a pet friendly hotel

complimemtary airport shuttle available 24 hrs which was very convenient

it because it had a shuttle, but unfortunately they were on strike

gym and shuttle bus

no provision of any motel information, food facilities, very limited room service menu, not even a pen provided

was a strike so the hotel shuttle wasn t running but we didn t know so stood outside airport for quite a

beds were super comfy, we very much enjoyed the pull out couch option for the kids

no airport shuttle, no slippers

location & staffs were great! airport shuttle is superb to use!

location i have stayed here before not having shuttle service added $60

stay - clean room - the pool and gym were closed and we were not told before we booked, so that was disappointing

jam packs on the tables are touched by those before us, kids touching them, coughing over them(proprioter

wifi ketp cutting in and out

decor was a bit dated could benefit from a refresh. no bar / lounge available to residents

wifi a bit unstable and slow.

breakfast was in addition to the cost. no real vegan offerings.

to eat at the restaurant but it was booked, the pool was extremely noisy at 10pm with screaming kids and parking

shuttle from the airport was running on a reduced schedule so we did need a taxi from the airport

enjoyed an excellent burger at the bar and chatted with the friendly barman resulting in a pleasant couple of

didn t eat breakfast

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

great wifi connectivity

the staff was super friendly and was even able to accommodate an early check in

wifi wasn't strong enough

very helpful with doing laundry

i really enjoyed having restaurants, casinos and so many amenities so close at hand

the price i paid (which is considered quite high) and the duration of 11 days stay,, there was no breakfast

i love the cleanliness. the breakfast was good. i love the view.

didn t have breakfast.

team at reception and room service

there is no pool

it is portrayed as a boutique hotel but it is not intimated and part of this mega complex with casino and huge

those who do not know, this hotel is pet friendly, and it is also attached to vancouver's only casino, so guests

an important fyi for those who do not know, this hotel is pet friendly, and it is also attached to vancouver

went to honey salt for lunch and breakfast, and tried the viktor restaurant one evening for dinner

wifi is not a secure connection.

there was no laundry facility on sites which would have been very helpfull

chose this property because it advertised a laundry

free wifi in rooms

wish there was laundry available on site - but not a necessity.

kids running amok around lobby dirty windows in room (bird poo) room rate too high for an airport

several staff working and chatting in the breakfast room and they talked extremely loud without considering the

helpful and friendly staff. wifi connection and ability to charge appliances.

outgoing flight, staff helpful, room clean & comfortable, allowed a couple of hours extra for late check out

there is also a free shuttle service to and from the airport

and that there is a pool and hot tub for the kids to play in and us adults to relax in

easy to store bags after check out, lovely bar past the lobby to chill out in with friendly staff, the beds were

pool a little warmer would be nice

no vending machines for snacks and the wifi wasn t the best

room assignment for pet friendly was so tiny there was no actual closet.

plus a late check out as we were so tired when we arrived

good wifi

have liked a transparent curtain underneath the blackout curtains, and wish the wifi had been higher speed

it's a short walk away but the gym was very good

most important the wifi access is great and working

t have the chance to use the restaurant and food services (breakfast or room service for example)

did great; even let us park for day after checkout which was so helpful with kids

a guest laundry would be nice.

laundry was mixed up with another guest when we are calling sometimes none from the reception is

clean and pleasant and large room with fast wifi

breakfast was great

breakfast is ok, my kids love the mango smoothie and the waffle as they can make it themselves every morning

my kids enjoyed the breakfast ud83dude0b

we did laundry while we were there on the 15th floor

the separate master bed is great for couples with kids. very close to stadium

pet friendly and amazing staff

we had a pet w us and would have appreciated more accommodation for their outdoor necessities.

gym could be improved.

the hotel and room were modern and clean, and the kids loved the pool

staff , especially rachel so helpful location room size bed pool and jacuzzi early check in

the wifi strength was excellent and connection was never lost, the staff we talked to when we

early check in was great, breakfast was ok as well

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song

wifi was very slow

kids loved the pool

was was spacious and comfortable

the shower in the pool area is hard to adjust the temp.

hotel staff, the room, view, location, the pool, dry sauna, steam sauna

gym is sub par

the pool, spa and gym were lovely and well fitted out

and it would be nice also to have like a play area for kids to make it more family oriented

my kids slept comfortably on the pull out couch in the living room and the bed in the room was very

pet friendly

the pool and hot tub were great and the area is easy to navigate with lots of great food around

location, great room, super friendly staff, loved the daily room service and the daily free cookies

room was the perfect size for our group of 4 (2 adults and 2 kids)

great downtown location, clean spacious rooms. great gym available on 4th floor

early check in, clean

bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv.

the separate shower and tub were great along with the mini courtyard and fireplace

good equipment in the gym

we ordered room service - after waiting for 40 minutes, we called again, and they brought our order

the breakfast was delicious, and happy hour in the bar was great

the hotel also provides free bike rental for their guests and provide a small gym on the second floor if you

some other great amenities included free on-site laundry (this is rare for a hotel

it even has a bar next door, and is a short walk from granville

caught up on washing in hotel s laundry room

guest laundry can be used only from 8am to 10pm, which are business hours.

reasonably fast free wifi

personable staff, clean room, amenities and breakfast; we were upgraded to a junior suite

kids running and jumping early in the morning

hard to access wifi

the breakfast was delicious and had good variety

st regis bar and grill food was disappointing although the staff there were great.

best location in vancouver. a fantastic restaurant and cocktail bar attached

we greatly enjoyed the funky in-house uva wine & cocktail bar for breakfast, beers, cocktails and dinner

the whole elaborate plan with him in decorating our room with champagne and roses and rose petals and balloons

was so clean and comfortable environment of this place was quite and pleasant wifi and lighting system was also

great little wine bar for meeting up with our local friends before a night out

room service excellent when i arrived around 11

the heated outdoor pool is nice for the kids

the gym is excellent as is the heated pool on the roof

spa is excellent and recommended

moreover, there were kids without adults for at least 2 hours being hyper loud and preventing relaxation

heavenly, view exceptional, bar pretty and excellent service, love that it s right at the water

check out time was a little early and check in was a little late, i tried to get early check in but i couldn�

minutes 15 minutes, it ended up being an hour and a half, so we missed our tour that day and the kids where very

bed breakfast was served on time with my special requests was granted late check out because of disturbance by

nice common area on the third floor, gym, pool, hot tub, steam room, outdoor area

small boutique style with great decor, personalised staff. bar attached friendly staff .

how close it was and had a bar near by

all of the drains drained without pooling

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great

arrived early and were offered early check in and they also upgrade our room for free

we got in earlier 10 am, the staff accommodated us - early check in

well kept, excellent selection of art, excellent and non-crowded pool and gym

a large gym and a squash court are available

despite its relatively size, the gym is equipped with basic work-out facilities

even accommodated us for early check in definitely a plus