having to go outside to get to pool and lobby/restaurant from room

looks a lot like a motel from the outside, but there is still a swimming pool and laundry room inside, which are more like the amenities of the hotel

wifi had severe issue , despite reporting to the front desk , issue wasn t resolved.

no carpet in the room. clean pool and hot tub. chinese food for room service.

location and free parking

part of gym was closed.

over all the hotel is good but does need some upgrades in the gym

also room service is only randomly available, frustrating

the gym equipment was not working, only 1 exercise machine

luxurious sheets that make it hard to get up in the morning, and the plush towels feel like a spa treat

parking was sufficient with some stalls inside the building

the shower was great and wifi worked well

no yogurt at breakfast

my room and the wifi were great

wifi does not work more than 5 minutes at a time ...

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

there is a bar and restaurant downstairs which was convenient

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

nice good old placecwith a bar and unique patio

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so patrons can get loud

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it takes a full 24 hours

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with all kinds of toiletries, very good

first hotel without a bar fridge, brought takeout dinner and wine couldn't store it tossed it in the morning

laundry is picked up in the morning, dropped off in the evening

gym is fantastic for who wants to work out, and staff was helpful with everything we needed

no pool and not family friendly. was forced to book. will probably never book here again.

not clean rooms and did not advise in advance of this or the closure of the pool

be getting a little dated, old wallpaper starting to peel off, rusty taps in bathroom was always room service garbage on floor in hall by the window, maybe a garbage bin there would help

wifi didn't work and the room was very small for the price.

next morning we ordered room service breakfast and after waiting patiently for about one and half hours we tried to call to

we had everything we needed: the kitchen equipment, the hairdryer, the iron

also had in room laundry facilities

of parking, the room was with a kitchen and living room

it has a kitchenette which is nice to have if you have small kids.

it came with a full kitchen and insuite laundry which was great

was disappointed the gym was closed

pool and fitness center

paid parking, non-functioning lamps in the rooms, small gym.

very clean with great restaurant and outdoor pool

the room is so clean, the swimming pool and hot tub is warm and cozy.

another thing was that the room smell to pool chemicals

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

the attached bar and grill were very cosy, good beers and food good for

pool only got sunlight early in the morning and the hot tub was out of order

the outdoor pool was dirty

later so did not make breakfast

pool was closed

friendly staff, cleanliness of my room, free parking and complimentary breakfast

the renovations to the gym was great

food for vegetarians, healthy choices for kids.

made our morning by accomodating us for a quick dress change, and then also accomodated our early check in

breakfast was excellent

hot breakfast was great- friendly staff, nice food options

on our room details it states - flat screen tv, kitchen with an oven, refrigerater, microwave and coffee machine

bedroom, very nice staff, good breakfast, around 5 minut walk to the station royal oak of the skytrain

room with a queen size bed and jacuzzi tub, hot tub by the pool was one of the best, temperature, pressure was almost perfect

in house bar as well as cactus club right next door

room size, furniture, kitchen equipment - everything you need

very nice facility, clean and very comfortable. loved the pool.

pool was a perfect temperature, bar area was lovely and staff very helpful

the gym was on the smallish side

was charged a $30 early check in fee even though a room was ready

our kids very much enjoyed the quality of the tv’s and the outdoor hot tubs

the location the pool/hot tub the bed in the room

kids were disappointed because they wait for long time with the hope they

great and quiet location. friendly staff. fully packed mini-kitchen.

of 50$ per night we moved to a super comfortable apartment with large living room with sofa, kitchen, bathroom and separate bedroom

other useful amenities included a fitness room and guest laundry

i needed to park a truck and trailer and it was hassle free allowing me to occupy

well equipped kitchen area with everything we needed for breakfast preparation

plenty of parking, location.very nice helpful staff.

quiet, and clean, and a very convenient location for us (we had a function at the golf course that's just a few minutes away by car) (+)was close to the wedding venue at pitt meadows golf club

as we need to use a handicapped parking spot, two spots are not enough

comfortable beds, clean bright atmosphere and free breakfast

the breakfast

great bed, everything worked well, nice pool, appreciated microwave and fridge

gym was good but can do with a bit more space and equipment.would not say i didn't like it

the gym right next to it also did not look like anybody was tidying it up

had bacon with the free breakfast and the lady working there so nice always made my waffles for

clean rooms, good service, good indoor pool

the gym was poor and had no ac

the previous comment the add stated gym and hot tub, the open hour is very odd

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

gym room was cold

comfy bed and pillows. good breakfast. excellent location. lots of stores across the street.

the breakfast is workable and decent variety, kids were happy

we have 4 kids, but the rooms don't accommodate us all.

comp breakfast, early check in and late check out

our staying was very nice beginning from early check in ( at 1 pm), and finishing be free breakfast and free underground parking

i liked the self-sufficiency that comes with the kitchenette and private entrance

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

there is no shared kitchen

room had a kitchenette so was convenient

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

room smelled like a pool, it was that clean and smelled fresh

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

and if you are lucky yiu will be there when the the fabulous tiki bar is open

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

the restaurant and bar weren't open.

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

the pool and sauna

location,breakfast

great breakfast - omelet, baked beans, sausages and hash browns!

clean. friendly staff. cost was reasonable. free parking. good breakfast

breakfast had gf options. very grateful i could eat breakfast there to suit my diet.

wifi kept disconnecting randomly.

30pm despite confirmation during check in that our late check out was at 9pm

eye rolling servers when they saw you walk in with kids

only gripe is very minor; the room service menu didn't say it closed at 1am so i missed it

waits and overcrowded elevators with college kids partying all day and night

early check in was great, breakfast was ok as well

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

same day laundry excellent

our laundry service took 24hrs to be ready.

plus a late check out as we were so tired when we arrived

perfect for longer stay as you can cook in the communal kitchen and use the on-site

clean and well maintained free day pass to offsite gym

we were allowed in earlier and also had a late check out, which was very nice and helpful

gym and kitchen facilities are great

bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv.

that the room service came to the room with plastic plates and forks.

some more food options for room service would ve been nice!

too noisy crowded bar

room service arrived in a bag not on a tray

incredible place, so trendy, the lobby has the best decor, nice areas, excellent room service.

it took 35 minutes to get a hold of room service no flexible nozzle in the shower

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

really enjoyed the spa facilities and outdoor jacuzzi

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

only missed a pool for kids

parking was included (or cheaper at least) and that the hotel had a pool for the kids

room had a fridge and microwave so we were even more delighted to find it actually had a little kitchen stocked with dishes etc

the laundry facilities are an excellent addition too

able to do laundry was a definite plus

needed early check in because of illness and were immediately accommodated

the place is excellent, clean, nice view, nice pool & hot tub, friendly staff

we had a great time at the outdoor spa and pool

we were complimentarily upgraded to a larger room with a sea view when i mentioned it was my kids’ first time to the ocean

my kids love the pool

the pool and hot tub were a perfect way to relax

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

everything and the laundry facilities were a good bonusgreat setup

the location, the pool, the wifi, the spacious room & the staff

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

we had room service and it was excellent, as was the cooked to order

the complimentary full breakfast was great; enjoyed the quality food and service in a lovely dining room

i ordered some room service and the food was far too salty, almost inedible.

the breakfast was delicious and had good variety

very good room service; good food and prompt service.

gym is sub par

hours early

none. i just wished i brought a bathing suit for the pool!

great location and facility. my kids really enjoyed the pool area

absolutely great with the kids

retro style hotel and its bang in the middle of downtown for the cost won’t get much better the bar next door all out great

guest laundry can be used only from 8am to 10pm, which are business hours.

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

great to have a laundry room too

there, just about everything in downtown vancouver is close by: - next door is the kingstons own bar and grill

there were many wifi issues that we did bring up but we were not compensated for

they gave me early check in and late check out, everyone was friendly and kind

wifi wasnt very good

the pool and hot tub were great and the area is easy to navigate with lots of great food around

the rooftop pool and hot tub are beautiful and for a downtown building the rooms are a decent size

location, lounge and pool. walking for restaurant and shopping

the gym was clean, spacious and had just enough equipment and weights for an effective workout

room service staff was very good.

and restaurant was super and staff were amazing ud83dudc4dud83dudc4f highly recommend the spa great

fantastic room views and excellent breakfast, even during covid times! thank you to the team!

girl providing cleaning and room service was pleasant and funny.

for its size, it offers a lot of services like a 24 hour bar/restaurant, gym

only stayed for one night, got late check out, although needed to pay

well kept, excellent selection of art, excellent and non-crowded pool and gym

bed is comfy, wifi

ds eat free

the hotel was super clean, even in the pool and fitness area

i got to swim in the pool

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

the hotel has an indoor pool and a fitness center

site restaurant, sports bar and cold beer and wine store

great little wine bar for meeting up with our local friends before a night out

best location in vancouver. a fantastic restaurant and cocktail bar attached

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

a long fligbt there was a sport bar to relax and grab a bite to eat

room, staff and location was excellent! pool and hot tub were great for the family!

has pool and gym

kids love the breakfast everyday

the double beds are too narrow for a couple to sleep in or for two small kids.

gym and outdoor swimming pool are very nice

also it was very suprising to find alot of the amenities had sensors, like the mini bar etc

plug ins by bed didn t work and the mini bar was so full i couldn t add any of my own personal items

grateful for the early check in so we could get out of the rain with our luggage and explore the city with the

room service wasn t worth the price

room service, valet parking, in room dine

early check in, friendly staff!

no wifi in our room but we were upgraded

spa not working

did not like an open bar of soap sitting on a dirty soap dish when we got our room which was a paid upgrade

we had real trouble with wifi so we were offered an upgrade straight away.

arrived early and were offered early check in and they also upgrade our room for free

the location the room the bathroom, very nice, with a shower like a swimming pool

all of the drains drained without pooling

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great location quiet and relaxing will definitely

the staff was very accommodating when i asked for an early check in

peloton bike specialised weight equipment in gym not able to use

the food from room service was surprisingly tasty

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

the gym equipment was quite limited, which was disappointing

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

also the availability of the spa/pool area for those of us running the full and half marathon to shower after checkout time

the new japanese spa was also excellent - best massage i've had

the gym was a1

00 am, after a 14 hour flight, they let us use the facilities of their gym to have a shower and change

room service was a little overpriced in comparison to other similar hotels i have stayed at

family were arriving vancouver by an international long haul flight early in the morning of 27 june so i booked the hotel from 26 june onwards as the hotel did not

my favorite: the gym

the only comment i have is that the pool was murky.

room service hours

i didn't see any laundry facilities on property

entry, room service ,telephone reception

used the chi spa as well during our stay which was unreal

we enjoyed the gym, our suite was lovely and we found the staff to be exceptional

wonderful staff, great furnishings, great breakfast and drinks/ dinner at market by jean-georges

gym is very good

it was fine it would have been nice if there was a pool for the kids to enjoy in the evening

stay here quite often when we want to get away from the kids

also a decent gym

no laundry facilities.

ordered through room service was delicious and all staff that we dealt with were very friendly and accommodating

it s beautiful, classy, has a gym, pool and a spa and a 7 star restaurant

room for families with a separate bedroom and fold out couch in the lounge for the kids

the location is excellent, and the design, gym, and views are all very good together making the stay comfortable and memorable

well equipped kitchen and gym

lots of food options within block provided an alternative to room service, both restaurants for take out and an iga

staff - nice & clean corner room w/ great view - great location for walking around - nice & clean gym

was spot on, great room & facilities, staff superb & very willing, restaurant & bar fabulous

the restaurant attached, tableau, was lovely both dine-in & via room service

a couple more options on the room service menu.

no pool or spa to speak of

spa bathtub next to the window was an amazing feature as well as the spacious shower

virus outbreak and even though the restaurants had to close and the only food available was room service, the staff would set up a full table in your room for your meal and then take it away

suite was spacious , immaculate and comfortable . friendly staff . brilliant room service.

did take a bit more effort to get ahold of the spa to schedule

every detail was attended to with care from assisting with our bags to meeting all our room service needs, even when we requested tea at odd hours of the night

many facilities not available

gym was small but workable for a quick

their location but i did not have breakfast with them so i cannot comment on that but wifi is

breakfast food was good, kitchen and wait staff nice.

close to everything. neat pool. very good breakfast included - kids eat free.

kitchenette well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for with a card you buy in laundry) was great to have when you’re

well equipped gym and laundry facilities

onsite laundry, great location - handy to restaurants and a great little supermarket opposite where we

no amenities for the price paid. no gym

coin operated laundry and well supplied

free wifi, was quiet, cheap drinks at the bar next door.

very friendly and helpful staff. easy access and very clean with good guest laundry facilities.

they do have laundry facilities and vending machines on most floors.

easy, fairly priced laundry on site

clean, quiet room, late check out option, very helpful and friendly staff - graham was so welcoming

the gym and pool facilities are great

i booked room for 2 adults and 2 kids including breakfast, i had to pay breakfast for kids at the property

swimming pool entrance from outside

gym and pool seemed a bit dated and weirdly positioned

comfy beds. lovely staff. great eggs benedict for breakfast.

room) was a bit inefficient, a lot of empty space in the middle, might be good for smaller kids

nice bar and convenient coffee shop for light breakfast

nice big rm for the kids to run around in & the full size fridge was s bonus:)

location is great, staff helpful and friendly, spotlessly clean and great facilities including pool and laundry

an extra bar of soap in the bathroom would have been nice.