i wish the pool was open. but covid ruins everything fun.

ice, laundry, pool, fitness, iron ( which i needed) convenient location to stores and restaurants and to

clean in the room, very friendly and helpfull staff, near yvr, good breakfast, and a very good wifi

small gym and laundry rooms came in useful

the breakfast was one of the best free breakfasts we ve had in any hotel/motel

the wifi wasn t work all weekend long. that was not good.

the pull our couch that my kids used to sleep needed to be updated

very much enjoyed. kids lived.

great pool and hot tub

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

the breakfast was great

super friendly staff and a good breakfast

partly based on the ev charger availability

excellent location. pool. gym. parking. great spot.

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the

has kitchen and laundry facilities, free on street parking

very comfortable place - well equipped kitchen and tidy fridge is available for use, multiple common areas,

cutleries in the kitchen were

clean washrooms and kitchen

the room’s lighting was quite dim, and the kitchen wasn’t very clean

good tv and wifi

bed, great to have kitchen and laundry facilities

the little kitchen even though we didnt cook food as we were always on the go.

no yogurt at breakfast

facilities to guests; good coffee machine, self adjust ac, spacious bathroom, nice breakfast, nice gym

it had a small kitchenet so great for making a snack just missing a toaster.

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

the pool and the beds

location and really friendly helpful staff when we stayed it was quiet and we had the pool to ourselves

wifi was great and restaurant was nice with great service by staff

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

stayed here about 5 years ago because it is pet friendly

great and quiet location. friendly staff. fully packed mini-kitchen.

staff took some time to book us in and wifi was a bit slow.

the pool hours could be open longer.

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

kitchen facilities and some sort of breakfast options (even if just cereal) would have been

view! of the mountains, quiet, nice staff. laundry, gym

the wifi was very good

the price only because the gym and hot tub and sauna were of poor quality

- spacious room, with fully equipped kitchen stuff

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities

fact the wifi did not work at all during our stay it wouldn t let us log in, only complaint i

wifi sucked couldn t see what s on the cable guide whole thing needs to get updated no fridge

dog friendly and not overcharging for the pet stay

the room was old fashion and has small kitchen area.

wifi connection is unstable

bonus was free breakfast and coffee station on each floor

wifi was not working in the room due to broken router

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

the wifi was a bit patchy, and kept logging off and on.

was fine but it is the same everyday, and the set up is not great - the breakfast food areas are quite set apart

also loved the free parking

great parking

staff are excellent and parking is easy and secure

pet friendly although claim to allow pets upon arrival i had to pay an extra $60 for the room

also they have parking in the back, and complimentary snacks

room service was incredible, the view was magnificent and the hotel itself was very modern and

room service was very off schedule

stay here again, however being a pet friendly hotel, they should have a small grassy area to take dogs out

didn't use the wifi or have coffee

wifi was kind of in and out sometimes or very slow.

room service

gym has old equipment that doesn t work well

we enjoyed the outdoor pool & hot tub

prior notification, the room service had been cancelled for 4 days

could use more items in kitchenette, plates cutlery ect.

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

hotel - great staff and next to their bar with a beer garden

a bit too noisy in the wee hours from the bar downstairs.

location, good wifi, clean, good water pressure

wifi was very bad

gym temp was hot with laundry dryers in the gym

24hr front desk accommodated late arrival and late check out

i think the kitchenette should have been stocked with a few basics

wifi barely worked. that was my only complaint. otherwise, everything else was great

the room was comfortable, breakfast exceeded expectations and the secure parking is a huge plus.

ever time, black mold around tub, taps groaned, light in bathroom no actual heat lamp, no hold on bar for my

no room service for all three days, no possibility to have a breakfast

oh also a chinese restaurant on site that will do room service if required which is a bonus too

was nice to have a little bit of an early check in, front desk agents were wonderful during check in and check

wifi was awful. pool area was disgusting. no towels, dirty. bathroom in pool area was dirty

the variety of the breakfast

parking was tight

clean room - adequate breakfast

pool wasnt maintained..

i couldn't find hot water for tea so called 'hello' into the kitchen and an irritated voice said 'i'm coming'

and if you are lucky yiu will be there when the the fabulous tiki bar is open

friendly staff, historic tiki bar underneath.

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been

the free parking, centralized location and super friendly staff made it a great stay.

were not sure where to park as the hotel parking was not clear

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

great wifi connectivity

gym, location, room view. concierge excellent.

they charge for wifi, which is absurd for a hotel of this price

plugs, i think there should be consistency in guest service) i also did not realise the hotel was pet friendly

room was not ready until almost 6:00 pm. bar / dinning area very small for the size of hotel.

the wifi was complimentary for all guest

wifi is slow and doesn t really extend to laundry room

clean, friendly staff, love the kettle and bar fridge in the room.

the restaurant in the hotel was overpriced breakfast and service was lacking.

it has a pool (in doors so loud), laundry, restaurant (kids eat free

service is excellent and breakfast (extra $) is very good

i didn t like that it was shared with a casino which i didn t understand that it was a shared building

it is portrayed as a boutique hotel but it is not intimated and part of this mega complex with casino and huge

gym was not great lacked proper equipment

was fine but the breakfast

needs a pool

pool was really cold, too cold to keep even the kids in there

wifi kept disconnecting randomly.

the wifi was weak and unreliable

hotel was great! had a nice room, great elevators, wonderful gym, pool and hot tub!

no vending machines for snacks and the wifi wasn t the best

if hotel can offer kettle in the room much better. but one was there in the kitchen.

clean, comfortable rooms. free access to the ywca gym 10 minutes walk away.

easy and early check in. location. cleanliness and friendly staff

we were allowed in earlier and also had a late check out, which was very nice and helpful

we loved that there was a kitchen so that we could make food and save money that way

we had problems finding a place to park for the night, walking with kids and luggage for blocks in the dark

wifi connection is great, i didn't experience any level of disruption

laundry was mixed up with another guest when we are calling sometimes none from the reception is

very comfortable bed. the quality of the food in restaurant adjacent/room service was excellent.

available, including in their room flyer printout) which can be troublesome when travelling with kids

kids liked the waffle maker so they were happy

my kids enjoyed the breakfast ud83dude0b

hotel is very nice, the location is great, the breakfast is good and plentiful, the beds are comfortable, the

kitchen should have glasses plates etc.

great breakfast, kids loved it and the jacuzzi!

clean, airport shuttle, nice staff.

restaurant and bar downstairs

great beds. nice staff. airport shuttle.

poor and slow wifi

lovely hot buffet breakfast. everything was fresh.

room with 2 queen beds was very spacious, very clean and well maintained

it really added to the magic of the weekend for my kids and i

they provide complimentary bikes and water. the spa is very good.

the common usage areas like the pool, laundry, gym are very accessible and well maintained

room service was very clean and well done

wifi was very slow

kids enjoyed the scooters available to them as well

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

good wifi and water pressure too

also we really appreciated the early check in

my wife called for room service during breakfast time and she told them she is alone with two kids and she

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with

no amenities in the room, like no bar fridge? great for short stays but not so great for long.

the bar area was good with a great range of drinks

i think there was a wedding going on and the wedding party allowed their kids to play in the hallway as they

pay parking

we love the staff and they allow pets

the staff were amazing and friendly with my small kids

nice comfortable room, good tv, good wifi, ihop, nice grounds, ihop next door, free coffee and free airport

the bed was really comfortable, room was really quiet and the shuttle to the sky train was great

if i wasn’t so tired with my two kids we would have left but at 10pm we had to stay

it would of been more convenient if they had somewhere to do laundry

room was cold and wifi was patchy.

side by side) but we had 2 rooms on 2 separate floors, not ideal for our family 6 with young kids

but it was clean, good value, pool and hot tub so overall satisfied

wifi

didn't like the fact that an order for room service included not just the menu price, but a $5 deliver charge

24 hour room service, so we had to get bottles of water from the vending machines due to our late night

excellent bar and restaurant (chob) in the hotel, which is kid friendly and offers children's menus

there was no broom or dish cloth in thw kitchen/our room. not enough towels in the room.

wifi worked well

allowed early check in when we arrived at 10am after our cruise, which was awesome

laundry facilities are very useful

attached restaurant had good food but in both in-restaurant and room service meals from it, we were appalled by

the pool and hot spa were great for relaxing and catching up with other

liked the room view and how there was a gym , would've liked a pool, but overall good stay

wifi was not the best and parking rates were way too high.

location is great. staff is super friendly and helpful. gym is nice.

only feature we did not like was the fact that the kitchenette was missing some essential items like breakfast

i thought i had booked some thing with a kitchen, but apparently not, and the layout of the living room with

in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly

room service was nice

my kids love the rooftop pool (kind of chilly in the winter though) and the rooms are separated from main living

great location, wish the bar would have been open a little later but the staff were great.

the bathroom, the room, the hotel is pet friendly

we stayed in the loft and the kitchen was clean and neat

shuttle, comfortable bed, quiet, adjacent restaurant excellent, pleasant responsive

excellent staff and housekeeping - great location, free parking, great restaurant .

in was easy, nice dogs, good korean restaurant nearby, great price, kids loved the pool and so easy for the next

wifi did not work. shower did not work.

there, just about everything in downtown vancouver is close by: - next door is the kingstons own bar and grill

the wifi signal on the third floor wasn't that great.

retro style hotel and its bang in the middle of downtown for the cost won t get much better the bar next door

it even has a bar next door, and is a short walk from granville

great location, friendly staff, good wifi and comfy room

personable staff, clean room, amenities and breakfast; we were upgraded to a junior suite

breakfast was great

they have own bar & grilled next door which does not need to step out of the hotel

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

i ordered some room service and the food was far too salty, almost inedible.

noisy from bar at the corner street

we ordered room service - after waiting for 40 minutes, we called again, and they brought our order

the separate shower and tub were great along with the mini courtyard and fireplace

the gym was clean and had quite a few machines to use which was wonderful for us

the bar portion of the hotel was reserved for a private event encompassing a $20

spa services

lady next door complained of noise complaint at 9pm of my kids being excited and received a letter from front

the gym was very small and located in the parking garage.

the staff were great and accommodated an early check in

the heated outdoor pool is nice for the kids

spa water is way too hot, pool water is a bit cold for the wether in april

the live entertainment in the bar was amazing

price of the food and drink in the bar was scandalous

everyday we relax for night cap at the fairmont bar and the staff was delightful to talk to, friendly and

pool had a sand paper like floor to it, kids both had red and slightly painful feet (still kept going in though

wifi was amazing. location was great. staff were very helpful and responsive.

no laundry

traffic could be heard from the room should have laundry services

paid parking and wifi. expensive room rate

perfect wifi in the rooms

clean, tidy, comfortable good service - excellent cocktails and food in roof top bar restaurant

lacking food options through room service in the evening

we didn t eat breakfast but use the sky bar for drinks - great vibe and we used the restaurant at street

great location, lovely staff, organised early check in, comfortable room

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged

the gym is quite small and old.

there is a smallish bar but no live music or ambiance; no little store ; the gym was just ok

room was very clean and comfortable pool was absolutely nice and warm to swim in food from room service and

girl providing cleaning and room service was pleasant and funny.

bar open but no snacks at all available

staff was nice and tried to accommodate for early check in

super friendly staff and great free breakfast in the morning

clean comfortable room. very nice breakfast. very helpful staff.

breakfast was great. location was excellent. everything exceeded expectations.

love the daily breakfast, the gym and the available laundry machines

staff were very friendly and helpful and assisted us with a late check out as we needed to board a cruise ship

room service wasn t available because if covid but we still had to ask for towel

the bar and restaurant was a highlight of the vancouver experience

bring own shower gel unless u wanna take e small soap bar fr the wash basin

accommodated early check in

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste

the staff was very accommodating when i asked for an early check in

i booked i thought the bar was still in operation , i was disappointed but the irish bar and breakfast made up

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

it would have been great to have a laundry room too in the hotel.

complimentary shuttle quits at 9 so we missed it

also had late check out and curtesy airport shuttle which was great

it was pretty much a breakfast for kids: cheap cereals, sugary yogurts, sugary muffins, pancakes and baked

a nice glass of wine & a snack, however on arrival i was disappointed to find there was no bar or kitchen open

it was pretty much a breakfast for kids: cheap cereals, sugary yogurts, sugary muffins, pancakes and baked

location was great and the hotel bar & dinner great, room clean, accomodations really liked

the staff also offered a late check out the next day when we had a late flight- great

also a decent gym

very central clean good wifi

bar service very friendly and efficient as well

everything else was top notch including the lobby and bar area

to get to stanley park (with bikes) for the kids

and bar area

the breakfast food i ordered in room service was delicious

and restaurant was super and staff were amazing ud83dudc4dud83dudc4f highly recommend the spa great

hidden fee for pet, never brought cot that was requested

room service, valet parking, in room dine

bit sorry there wasn't a spa pool as suggested on the internet.

also the spa was non-operational and would have been good to have on the colder nights

that the property does not have swing pool and gym

both the bar and the dining room were comfortable facilities with helpful service and outstanding food

staff went above and beyond by dropping off cookies for the kids in our room :)

just needs a pool

drinks in bar - very expensive, but very nice vibe with piano player

wifi and tv signal constantly dropping out, very poor !

attentive staff. good gym/pool. central location.

no room service

sleep due to the noise of mice (definitely not a pet in another room) dragging something behind the walls of

expensive for what you got. kitchenette had bare minimum utensils.

gym & pool we re great and size of rooms were terrific

to airport; very clean; huge comfortable bed; i arrived late, restaurant right next door; perfect wifi; if you

gym was to small for the size of the hotel.

the accommodated our early check in request no problem

i was checking in the shuttle driver and security person was talking very loud

gym is a bit tired and the bike was broken

i loved the location, parking, staff, spa and decor of the hotel

one would think breakfast would be included we never had any food there so i can't commit on the kitchen

booke 2 adults and 1 kid (15yrs) and asked for breakfast including, they have offered kids stay free but not

gym

my kids are too young for an attached room as the staff suggested, and in the end we were surprised at

of the room was great, kitchen, living room, bedroom was all very nice

requested early check in but wasn’t able to check in until after normal check in time

early check in for an extra fee is awesome! beds are super comfy

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer

wifi all over canada is horrendous

room service is not excessively expensive and fairly quick

the wifi was very slow

restaurants and pool for kids

the pool area was nice and spacious. the food selection was great.

room was facing the sky train station and was noisy, as well wifi in the room was terrible and had to use hotspot

on the penthouse floor was very helpful for our breakfasts, and we could keep our supplies in the bar fridge in

there is no milk supplied - but coffee is (no tea) the hot spa (jacuzzi) is broken

friendly staff, on site restaurant, parking and laundry and shared kitchen were a bonus for a longer

the view you get from the gym and kitchen is amazing

there is a rooftop spa but it was not operational and

wifi could be better

just want to highlight ceasars great welcome and generosity in allowing an early check in due to our very early

my kids (7years and 5 years old) loved the pool and hot tub

was closed and we were not notified of this at the time of booking this was one of our musts with kids we would

room service breakfast was delivered on-time, well presented, and tasty

laundry facility was useful but a third of the machines were out of order

of comfortability, private stay, accommodating to all requests, fast and easy delivery of room service, and

loved the indoor pool, hot tub and gym

kids friendly; swimming pool and hot tub; very good breakfast; comfortable bed; kichenette with

the extra space of having a 2 bedroom suite and the kitchen was great

pool heater was not working for the 3 nights we stayed which made it very cold for the kids , and with the pool

we arrived early and they accommodated us with an early check in and gave us a extra hour when checking out

kids had great fun in the indoor swimming pool

free wifi was helpful

would have loved to have room service

did not mention about internet/wifi charge at the front desk!!

wifi often didn t work. no loungers, just chairs in the pool area.

very friendly, hotel very nice, the gym nice and i looked at the pool but we didn't have time to go in

breakfast should be included

pool not open

breakfast was done way too early on a holiday- people usually like to sleep in so having it from

maybe a 50 percent charge versus full day rate, i didn't need breakfast, towels, bedding only a comfortable

amenities - pool, sauna, gym, breakfast are major pluses

you need and more beautiful indoor hot tub spa and pool, very clean and one of the best breakfast buffets i

room big with excellent kitchen facilities

excellent wifi

the hotel has a spa center, gym and pool

that we had a separate bedroom so that when the kids went to bed we could still watch tv great to have the

nice bar and convenient coffee shop for light breakfast

clean and spacious. nice to have kitchenette and grocery store two blocks away

shuttle driver was excellent we had a group of 7 and lots of luggage he did a great job getting us

was a little expensive once all the additional taxes were added, and i couldn't figure out the wifi

no pool or jacuzzi.

the tub for some reason was only as hot as a swimming pool

wish the pool/hot tub was available.

surprise in her room: a dish of chocolate covered strawberries and 2 glasses with a note to call room service

views, spa and pool

coffee machine, gym, motorized curtains, toiletries, great towels, fast elevators, location

service in the restaurant was poor, room service neglected to bring us a gift that had been sent to us, it seemed

wonderful staff, great furnishings, great breakfast and drinks/ dinner at market by jean-georges

kids liked the big windows and chic downtown location

clean rooms. staff was helpful in allowing early check in for one of the two rooms we booked.

were great, really helped us out with an early check in after a long flight

charging for a small pet $25.00

pool, beds, bidet, toiletries.

comfortable mid range hotel. early check in was appreciated. close to restaurants.

small parking space but it s not a big deal for me

shuttle was excellent

to the airport, free shuttle service

near the bridgeport station, free breakfast, free shuttle bus to the airport. good.

onsite laundry, great location - handy to restaurants and a great little supermarket opposite where we

one bedroom suite--full kitchen, glassed in work space with glass wall view, roomy bathtub, comfortable bed

well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for

wifi was extremely spotty, & frequently dropped

very clean bedrooms and 2 bathrooms, a sitting and dining room complete with a desk and seperate kitchen and a

travel with 3 kids from years

hire car , pick up from vancouver airport, only a short easy 5 minute drive , hotel offered free parking

very good for families with kids

was in between bookcase shelving making it very difficult to use, the coffee was not replace by room service

very good for families with kids

the gym was one of the best i've every come across in a hotel

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir

the restaurant attached, tableau, was lovely both dine-in & via room service

great bar / restaurant

oh and they had the best gym equipment in the hotel that i ve ever seen/used in a hotel

room was great, room service amazing

pool was in their nightclub which i did actually like as a quirk, but it was quite cold and there

should advertise more of the bar by an actual bar. we avoided going into the

spa bath

there is a quirk that you either have to go in the back or through a bar to get to your room, however this didn

the rooms were nice. i loved that it was pet friendly and i was able to bring my dog.

pool, steam room, jacuzzi and gym to ourselves almost every day - all clean and well kept

all staff were friendly and helpful and the pool area was warm and peaceful

gym was on the small side but adequate

i would like to have laundry facilities

and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

lovely hotel, super comfortable beds, beautiful bathroom, enjoyed the gym and the rooftop pool/spa on a very

)rooftop pool and hot tub (so very nice

the wifi was problematic. it kept disconnecting and we had to call for assistance twice

the pool and spa hub are great- hot and strong water on the roof top with the great view

and pleasant surprise there is a heated pool on site

gym could have had more facilities, thought this included breakfast and did not

has a gym, a full kitchen with cookware, a bathroom, and a private washing machine

fantastic views room 1102 1 bedroom apartment full kitchen bacilli tor s

clean,well equipped for self catering and laundry