parking was small and crowded

wasn t clean. parking lot is small for large pickup trucks. debris all over the property.

parking was limited and we had a hard time parking our truck

the price was absolutely great for the size of our room that included a kitchen and living space

property, especially the surroundings were not maintained i had booked a family suite with kitchen, but the

he let us know about breakfast and when we said we were leaving to drive home before it opened he asked if we

not have cups in the kitchen

clean, helpful staff, free parking, fast wifi

offers free parking, wifi, indoor pools and includes breakfast which is great

hot tub was not working and pool not heated

there was also plenty of parking if you have a car

we had good wifi, lots of clean towels, and very quiet

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge wifi had decent speed

was perfect expect they were struggling with short staff and no room service due to strike

there are no options in the hotel to do laundry, you would have to drive to a laundromat

the bar was nice and the bartender was world class, but there was nothing going on in the way of

bed was nice and soft housekeeping staff are very friendly and efficient room service was very good thanks for

wifi, it will take the opportunity to increase the price when you stay continuously, although you

very disappointing for the kids

excellent staff! delicious comp breakfast and comfy beds. great pool too.

pool, sauna, breakfast

hot breakfast was always fresh and delicious

clerk forgot to provide us the breakfast choice forms and as a result, the lady in kitchen had no indication of

gym was alright. how large the room was and clean it was.

friendly and helpful staff, comfortable rooms, nice amenities, no charge for parking.

is no coin laundry facility available for the guests in the property's premises

the hotel s property and i m not even sure if there are security cameras in the basement parking

cost for pet compared to other places

large room with kitchen, helpful staff

ask for room service on our 3rd day but nobody come, rooms are still dirty and soiled towels are still on

of room in suites, kids loved it, it was like a full size one bedroom apartment with all the amenities

wifi was slow and spotty

desk staff very friendly with prompt service free wifi and parking penthouse rooms had a nice fireplace and

the breakfast was good and nighttime room service much appreciated

overall experience was amazing, clean room, nice bathroom with a nice tub; really helpful with kids

my wife called for room service during breakfast time and she told them she is alone with two kids and she

the $50.00 pet fee is highway robbery. passive aggressive staff.

restaurant pool hottub and gym, big windows in our room

cleanliness, service and breakfast

pool for swimming lessons and we weren't informed at check in, so when we went to the pool, my kids felt they

drier in the laundry room wasn't very efficient

nice pool and hot tub

they allowed us to have 3 pets.

stay here again, however being a pet friendly hotel, they should have a small grassy area to take dogs out

be getting a little dated, old wallpaper starting to peel off, rusty taps in bathroom was always room service

next morning we ordered room service breakfast and after waiting patiently for about one and half hours we

no spa facilities in the hotel - missed it!

no overnight room service disposable cups

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so

location, good wifi, clean, good water pressure

nice good old placecwith a bar and unique patio

was a bar downstairs and we were above it

could use room service

parking

good location and great parking

there was old laundry from a past tenant hanging in the bathroom

wifi is good

only positive thing about the site is the ample off street parking

it s kid and pet friendly

the parking is mostly sloped but location makes up for this

- friendly front desk staff - continental breakfast - gym(ish) facilities - pool / sauna

great breakfast - omelet, baked beans, sausages and hash browns!

new. fresh. clean. great location. fantastic breakfast. spacious room.

parking was limited as you co pete with casino attendees

it had lots of parking

quiet, comfortable beds, spacious, newly renovated, easy parking, excellent internet connection, friendly staff

location with great amenities such as starbucks on site and a good bar and restaurant on site

needed a laundry room

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities

- spacious room, with fully equipped kitchen stuff

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things

the parking lot had great lighting and i felt i didn't need to worry about my new car being vandalized

pet friendly although claim to allow pets upon arrival i had to pay an extra $60 for the room

high prices but understandable. tight parking lot. slightly later check in time

staff are excellent and parking is easy and secure

you park behind the property in a well lit parking lot

the swimming pool is outdoor, no roof close walls and under a tree

clean room - adequate breakfast

were hauling a small u-haul trailer, which we did not want to unhitch and this location has tight parking and

to quickly access outdoors for pets

had reserved a pet room but was informed upon arrival there was no pet room available for me

we requested more but no room service

laundry facilities were dirty

there was no room service option

i could hear the ppl next to me talking, it was annoying wifi sucked, constantly had to reconnect while in the

location and free parking

room is above their laundry facility and we got woken up by the machines

there room was clean and loved the kitchen and large bathroom

the room was fantastic, very comfortable. we were surprised that it came with a full kitchen.

of the lights weren t working so we had to settle in the kitchen area

early check in was appreciated. room was large and clean. location next to the water was nice.

there was an issue with the wifi.

my kids loved the pool

swimming pool, coin laundry) closed too early

comfortable beds, clean bright atmosphere and free breakfast

the pool has a real highlight when it was blistering hot and the gym was a bonus

good price comfortable clean with small kitchen good location good staff will be back

and the wifi is top three of my hotel experience in canada, so many so call wifi service is 56k

bed, great to have kitchen and laundry facilities

love that the room i booked had a kitchenette- i saved so much money being able to make our own food rather than

the upgraded room came with a kitchenette which was great

luxurious sheets that make it hard to get up in the morning, and the plush towels feel like a spa treat

hot tub was out of order, and half the gym equipment was also out of order

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to be a lot more

one thing i was not happy about, we wanted to have a drink at the bar and we were told they weren t taking

, had to ask room service for more towels

central, pet friendly, and large updated rooms.

parking for truck and long trailer, staff attentive and room clean

the area was nice, lots of food in area ,and the 3 bed option. ac , pet friendly

we checked in they said nothing to us about amenities or where anything was, they forgot we had a pet which i

the room was clean, beds comfortable and breakfast was excellent

cute and adorable but it was also a lovely, large, well appointed room with hardwood floors and a fireplace

easy parking

beautifully appointed and presented breakfast delivered to our room the next morning, just like room service in

check in; parking right in front of property; well-kept heritage building; hearty

constant or regular wifi signals in room

on our room details it states - flat screen tv, kitchen with an oven, refrigerater, microwave and coffee machine

breakfast was excellent.

kids enjoyed the pool. it was close to metrotown. it had a microwave and fridge.

nice quiet area outdoor pool and very helpful staff

once we checked in we found out it was closed which was disappointing for the kids and i

ocean location, excellent pool and spa area

over 45 minutes and we read online that we couldn't reserve a table; we ended up driving to the golf course to

parking is free, they were very pet friendly, the staff was great and they had nice activities going despite

big pool and gym

no onsite pet options

they accommodated my needs from ensuring my bedroom was nice and clean to making parking accommodations

free parking close to a eating places good wifi

has kitchen and laundry facilities, free on street parking

full kitchen

meeting the other guests was nice. the neighborhood was great. parking was easy and close.

free wifi

was very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

location , free parking is very convenient. breakfast included

the sky train being across the road is so convenient you can get anywhere and the free breakfast is pretty

partly based on the ev charger availability

complained about lack of wifi and they sent someone up immediatley

and why can't they have a separate bar area

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

you had to continually log on to the wifi.

my kids love this and the drinks are free

shower needs stronger water pressure. the breakfast could be improved with a better quality.

good wifi

was fine but it is the same everyday, and the set up is not great - the breakfast food areas are quite set apart

the wifi was a bit patchy, and kept logging off and on.

wifi didn't work, rotor needed to be reset the next day. staff had blamed it on my equipment.

is via a separate turnoff from the highway, i found this confusing as the access into the parking lot uses a

hotel is old and not being kept up but that's because it will be closing soon to make way for casino

rooms were gross, out dated, wifi wouldn't work

the buffett,casino,location all made for a good stay

also when i was looking out the window over the parking lot i could not help notice a huge garbage bin full of

additionally, the hotel offers a spacious parking area which is free of charge

the wifi would expire daily. could use a better room coffee machine that held more than 2 cups.

nothing to really complain about, although the spa and pool are not desirable.

cons: the first floor is being renovated, so no pool or sauna, no gym, no breakfast

wifi kept expiring so had to keep getting a new code

big love the bar n food and staff location is awesome!!! outdoor heated pool n hot tub!!!

the room was spacious and the hotel bar and restaurant reasonably priced.

room service staff every morning was great

be honest i only use this as a secondary option if the nearby delta grand villa hotel and casino is fully booked

staff was friendly, also there is onsite free laundry that you can wash your staff yourself

everything was good, even wifi!

the staff were great and it was pet friendly

other useful amenities included a fitness room and guest laundry

wifi was poor, i expected much better.

friendly staff, great wifi

dog friendly and not overcharging for the pet stay

wifi connection is unstable

toilet wasn t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in

however given the location and included amenities (parking next to room and free wifi) the value

the tile on the kitchenette counter and the bathroom was chipping off

the parking area was in need of cleanup

small kitchenette in room, room was spacious

great location, free parking and comfortable bed.

beds were clean & fresh, lots of hot water, safe quiet neighborhood with ample parking

the poor wifi connection

everything including free laundry

close to the ferry excellent food in browns next door secure underground parking

overall the breakfast bar featured healthy choices

the laundry was well set up

easy 20 mins from vancouver airport, good parking and out the back a gorgeous , safe neighbourhood for a morning

spacious room, room service

the room is very clean. i enjoy the small snack bar in the lobby. good arrangement!

breakfast was lovely

surprised it did not include free breakfast that was previously mentioned

a pet friendly hotel, they had nothing to offer to accommodate my pet

my kids are happy to see that

we’ve stayed in the accent inn in kamloops several times when visiting our kids, so we knew we’d be in good

it has a lovely 1 bedroom suite with a kitchenette/livingroom

also facilities were of a very good standard, and the room having a kitchen

shuttle was great

upon checking out we asked for a late check out room to shower and get dressed prior to the flight, the answer

no room service late at night.

wifi didn;t work the first time i stayed

the room was clean, and the parking lot was spacious

indoor pool and tennis courts give it that resort feeling and the plush bath robes are a nice added luxury

wifi did not reach the floor i was on

home with 2 dogs, so looked for a pet friendly hotel

like a bunch of new immigrants to canada were living in the hotel making the lobby chaotic, kids playing on the

you are pet friendly! :)

nice pool, late check out

room service

shuttle is a plus point!!

kitchen

wifi was in then out all night , but that was the only issue

loved having moxie bar and grill in the building, made dinner and cocktails

offered extensive parking time and trips to and from vancouver airport

the hotel and parking were slightly problematic

free parking means parking on the street

the parking situation was a bit crowded but free, so that's a +

the parking is on the street, but the neighborhood appears safe and not busy

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

(the hotel manager) went out of his way to arrange a shuttle ride for us to the river rock casino even though

the gym looked good however i wasn't there long enough to try it out unfortunately

we also used the gym, a nice mix of equipment

shuttle to airport greatly appreciated

also had late check out and curtesy airport shuttle which was great

in our booking kitchen was mentioned, we couldn't find it in the room

wifi in my room is not strong enough; recomend staff close the window shade to prevent room

for pet seemed a lot

the shuttle was on time

gym temp was hot with laundry dryers in the gym

noice from other guests' kids running the hallway

the cheap laundry facilities, sauna & location

the people bringing their pet to breakfast also no pool

housekeeping knocked the door very early in the morning when the kids were still sleeping.

the bed was comfy, and the continental breakfast was as advertised.

free wifi

parking

the pool was closed on our second night which was disappointing but out of their control.

meanwhile, the hotel offers nice facilities such as a swimming pool and a small gym, which also brings good

wifi slow

wifi good

early check in

helpful staff and early check in facilitated which was excellent.

very good hotel, with great restaurants around, and a shuttle to the airport.

free shuttle bus

wifi did not work.

bagged breakfast was delicious(other places felt like a child's snack bag for school)

and it's also pet friendly

loved this place ! clean. great employees and a lovely breakfast.

check-in (btw, they upgraded our room since i mistakenly booked a small room for 2 adults and 2 kids) are such

note, you are not sleeping in the parking lot, lobby or hallways so not that critical

shuttle and great beds

check-in (btw, they upgraded our room since i mistakenly booked a small room for 2 adults and 2 kids) are such

close to airport and shuttle

kids cannot go through casino to get to food court

didn t have a bar area open where you could sit without being in the casino

room was very clean, entering the casino side of the resort was very impressive with the double curved escalators

the pool area was nice and spacious. the food selection was great.

the pool is great for kids.

tea and coffee was available in the kitchen and in your room

beautiful facilities with ample parking

parking on driveway

many great things to eat at breakfast, very comfortable kitchen and our host was very kind and attentive

it would also be nice if the guest can use the facilities in the kitchen

i like the pool and the tv and the bed

shuttle bus came within 15 minutes

location, valet service, room, pool & pet service were great!

the outdoor swimming pool and hot tub. it was close to the night market. and casino.

the staff were super helpful with early check in and luggage storage

the bar was lacking in atmosphere

the room service was great, very good food

i didn't like the pool ambience- the music was way too loud and not at all relaxing

friendly and helpful staff. super comfortable room. food was fantastic. pool and spa were great.

did not have breakfast

location & staffs were great! airport shuttle is superb to use!

location i have stayed here before not having shuttle service added $60

for shuttle to/from airport, despite ad for free shuttle (due to strike)

for taking the sky train to the waterfront and for getting to the airport fairly quickly via the shuttle provided

the light from the swimming pool next to my window, affecting my sleeping in the dark

that all their junior suite with 2 beds are straight accross from the elevator- and it is a pet friendly hotel

no mini bar provisions and shop in hotel did not even have popular soft drinks like coca cola

convenient to airport and shuttle was timely! bar and evening dinner meal was great.

free airport shuttle and close to airport. good sized family room. pool open in march!

gym and shuttle bus

the restaurant bar offers great selection

no pool availability when we were there

early closing of the bar during the convention

didn t have breakfast, but the airport shuttle was very handy

didn t eat breakfast

they allowed us an early check in and the airport shuttle was excellent

the grill bar so handy food

laundry service

wifi kept going off

can order room service from the white spot restrurant on-site

wifi is not a secure connection.

wish there was laundry available on site - but not a necessity.

the breakfast was good and the room was perfect my bed was big and had fresh bed sheets

breakfast was available with ceramic mugs and plates, with metal cutlery, so we did not have to use

shuttle bus

wifi would be okay and then cut out

close to shopping and dining friendly service truly free wifi, with no required password

chose this hotel because it offered free shuttle service from the airport and a hot breakfast

the complementary breakfast was a godsend traveling with 4 kids ahead of our early departure

staff, excellent shuttle service and comfortable king size bed