parking for guests can sometimes be challenging

no room service.

also parking is a challenge unless you arrive in the morning

called the front desk and they didn t answer, i had to go downstairs and my kids were alone in the room

corner my room smelled like cat pea when i went to the front desk they told me that it was not a pet friendly

wifi is bad the stuff in front the guy was nice the lady wasn t some stuff nice some not

internet/wifi connection and speed, & old bathroom which needs major and severe updating

room was clean, wifi was okay, maid service was good.

the pool was always full with kids having swimming classes.

staff was friendly and helpful, easy check in, pet friendly room was clean and comfortable.

the parking is mostly sloped but location makes up for this

parking is great and it s a good quiet comfortable stay to the area we wanted to get away for a

location,breakfast

the pool was great and very clean

very friendly and helpful staff. quiet during the night. breakfast available every morning

the room was clean, beds comfortable and breakfast was excellent

good location, easy access, with good parking. bed and pillows were comfortable. good wifi.

great location. close to where we needed to be! bonus to have a kitchen! friendly staff.

friendly staff and great continental breakfast lots of choices

laundry options for the same

lovely continental breakfast delivered to our room and one site parking

off street parking

i guess the wifi was a tad slow and it was a kilometer walk to the nearest pub or restaurant (aside from the

parking front of the door

the wifi was fast (

we really enjoy the breakfast and the kids like the pool

chose the spa king rooom

very disappointing for the kids

pool wasn t running

my kids were not ready to wake up by 8/8

wifi was not always reliable and the tv signal would go out

we ate at fixin bar and grill, food was excellent ,on the jan15 best burger and fries and chicken and fries

large group of unsupervised kids in the pool area

was consistently amazing, nice warm room during the winter, free parking

cost for pet compared to other places

no pool for the winter

the hotel gym was also surprisingly versatile in spite of its smaller size, i was able to do all the

had good parking

they did make accommodations to get us early check in which was very nice

pet friendly

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

would like laundry facilities on site

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

modern renovated room. excellent gym facilities. staff kindly gave us late check-out.

swimming pool and jacuzzi very wonderful

seemed like a bit of a sketchy area. restaurant on site is closed so no room service.

ask for room service on our 3rd day but nobody come, rooms are still dirty and soiled towels are still on

large room with kitchen, helpful staff

spacious with kids,good location, laundry.

only problem i had was that wifi didn t worked in my room

it also has a restaurant across the parking lot

laundry

parking was convenient and having ricky s

wifi is good

was ample parking and you got a voucher to the restaurant

the price was absolutely great for the size of our room that included a kitchen and living space

parking tight for trucks ,no good tv channels ,

free wifi

room smelled like a pool, it was that clean and smelled fresh

parking could have been better, maybe assigned parking to whatever building you are in

very nice kitchen. very clean.

staff were really friendly. parking was close to the rooms so it was very convenient.

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

enough wifi for all units nite or daytime

hot tub was not working and pool not heated

could have a change room in the pool room

wifi internet was helpful

parking was a little cramped

there is an indoor pool and hot tub which makes your stay that much

site laundry

the tv offered cable and the ability to plug in a laptop to play whatever you want with the free wifi

the room was fantastic, very comfortable. we were surprised that it came with a full kitchen.

appreciated no carpet in pet friendly room

the bachelor suite had everything we needed. the fireplace was very nice. ud83eudd17ud83dudca5

spacious light rooms with nice facilities great restaurant and bar nice pool and gym

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it

i think there was a wedding going on and the wedding party allowed their kids to play in the hallway as they

overall experience was amazing, clean room, nice bathroom with a nice tub; really helpful with kids

the pool was nice.

the pool was very nice also

marina grounds, very nice & clean hotel grounds, terrible golf course grounds,

sauna, steam room, hot tub, and pool

ocean location, excellent pool and spa area

great room with a view of the water and fireplace!

wifi was slow

location, good wifi, clean, good water pressure

there is a bar and restaurant downstairs which was convenient

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

we loved the food and our waitress at the met bar and grill

breakfast was good and staff also friendly

i liked the chair in the parking garage.

water was not hot for showers for the first half of the trip, and the pool (a main reason we booked) was about

were advertised as pool and breakfast available, neither were room was dirty and the hallways smelt mouldy

gym closes at 9pm in summer, not open in the mornings very tired building, smelly rooms that face

didn't use the wifi or have coffee

little noisy at night with the bar close by, but other than that i have no complaints

no overnight room service disposable cups

room service only open until 10 pm on a friday night, parking had to pay for if the hotel owns the

room service was incredible, the view was magnificent and the hotel itself was very modern and

quiet, relaxing, living area as well as balcony and bedroom, large bathroom with shower and spa tub

the breakfast is freshly cooked and sandy uses locally sourced items which further enhances the

no wifi internet

wife and i enjoyed the themed room and decor, the breakfast was state of the art and the service was exceptional

the room was actually a suite, with a living room, bedroom and bathroom plus a small kitchenette

the linens all smelt like stagnant laundry that was left in the washer too

nothing really... good value, clean room, and bathroom, nice pool and hot tub

very nice and front desk staff gave me early check in and late check out.

the kitchen was filthy, still food on the counters

i could hear the ppl next to me talking, it was annoying wifi sucked, constantly had to reconnect while in the

- spacious room, with fully equipped kitchen stuff

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

the pool wasn't open all night ima might swimmer

over all the hotel is good but does need some upgrades in the gym

wifi was not great; did not realize until this survey there was paid wifi which i would have opted

hot tub was out of order, and half the gym equipment was also out of order

would have liked the room service hours extended to midnight at least, instead of closing at 10pm

also loved the free parking

comfortable, pet friendly, and staff was very personable and pleasant to deal with.

a great place to stay, good parking, clean, friendly people

great parking

the parking lot had great lighting and i felt i didn't need to worry about my new car being vandalized

continental breakfast and coffee were included and it was what we expected

the parking lot was a bit tricky to get into, but overall no complaints for the money i paid.

we reserved two rooms with kitchenettes and king beds but only got one of those rooms, the 2nd was a queen bed

to guests; good coffee machine, self adjust ac, spacious bathroom, nice breakfast, nice gym

excellent value, good location, we had a nice stay, kitchenette room was good.

our room was very nice and we enjoyed it. comfortable. the breakfast was great.

nice bar attached

the fireplace

breakfast could open up a bit earlier but was really good breakfast staff were super nice/good

although we never took advantage of the complimentary breakfast, it looked great

clean rooms, cozy, close to town and services, easy access, plenty of parking

there are parking spots for travel trailers around the perimeter of the property, makes driving around the

room was spacious. it was very quiet. good parking. many restaurants near by.

we had 2 rooms, one was fine, the other smelled of urine (pets, hopefully).

pet stains on floor, and foul smell in room

lack of gym

(we had just done eight days worth of laundry at the town laundromat

don t forget the (connected) overflow taps bar for a chat, a bite and large selection of drafts

great bar and restaurant in the building as well

free parking - yes free parking - on the street

shower needs stronger water pressure. the breakfast could be improved with a better quality.

good wifi

price for 3 nights, having breakfast included with price, was excellent

simon hotel was a great place to stay for a basketball game as it was steps to the west gym and was new and

the variety of breakfast at dining commons just needed a place to crash & freshen up between long day trips and

sad the pool was still closed

good location, great facilities; laundry was very cheap. extensive breakfast range.

ice, laundry, pool, fitness, iron ( which i needed) convenient location to stores and restaurants and to

although booked connected rooms with kids, we were allocated into different wings (rooms for couples and rooms

it was stated that the room would include a kitchen, kitchen ware and stove top but our room did not have any

parking, spacious rooms, great people staying there

access key pad free street parking freedom to come and go bathroom is renovated and has 3 washrooms and 2 showers

has kitchen and laundry facilities, free on street parking

late night arrivals disturbing sleep . expensive laundry ..

has kitchen and laundry facilities, free on street parking

the staff, location, cleanliness, breakfast and pool

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain),

good parking .good breakfast. good location.

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the

the sky train being across the road is so convenient you can get anywhere and the free breakfast is pretty

kids were disappointed because they wait for long time with the hope they

gym and pool are small and staffs were on strike so no daily housekeeping

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

i recommend this hotel for families traveling with kids

the room and the pool

not to mention well equipped gym, we were not too sure about the location, but facility was very nice

i also appreciated the restaurant choices and lots of free parking at the hotel

casino wasn t open in the am to try to win back all our lost money from the night before .

hotel is old and not being kept up but that's because it will be closing soon to make way for casino

its clean, and room are spacious. my kids loved it.

could hear noise early in the morning from kids in the room above us

wifi included

love the gym facilities

the gym was a major demerit for us

lots of parking, wifi was fast

small kitchen without a toaster is very frustrating and when asked for one, front staff just smiled and

no gym in the hotel.

it had a small kitchenet so great for making a snack just missing a toaster.

gym, restaurant was closed

tried repeatedly to get room service on a wednesday night and it took over an hour to get through

the wifi was very good

kitchen facilities and some sort of breakfast options (even if just cereal) would have been

view! of the mountains, quiet, nice staff. laundry, gym

wifi kept expiring so had to keep getting a new code

information i needed during my stay, the rooms were clean and bed were comfy, and the free parking made things

friendly staff. very accommodating. big rooms and pet friendly.

we missed the pool

other useful amenities included a fitness room and guest laundry

everything was good, even wifi!

it needs a pool

have the double room (second bed in a separate room, great for travelling with kids) and the full kitchen was

i was suprised it has 2 rooms and a kitchen, it was really great

the wifi sucked.

on top of that, they charged us a $140 pet fee even though our pets slept in the car

the parking area was in need of cleanup

all went well but we like toast for breakfast and that was missing.

close to the ferry excellent food in browns next door secure underground parking

an outdoor area would have been good for kids / something to engage kids inside the hotel but otherwise was very

the staff allowed me an early check in as requested

pet friendly welcoming staff especially for those having to work over christmas

toilet wasn t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in

the tile on the kitchenette counter and the bathroom was chipping off

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going

pet accommodations and the fact i could pay off my debit or in cash was awesome

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

were great and we did get the early check in we requested

we have 4 kids, but the rooms don't accommodate us all.

breakfast isnt great and was crowded with countless families with kids, preferred to eat out after the first

free shuttle into town was a bonus

we stayed in the 2nd floor (pet friendly floor) and there was quick access to the street -

front desk staff member was kind enough to give my son access to an underground parking facility when i mentioned

kids loved the pool

pool area was very slippery

issue was parking was an issue

second floor don t have access to laundry

friendly staff, free parking and good coffee

the restaurant and bar weren't open.

staff were very helpful and the wifi worked great

free parking! and nonna's table is excellent!

there is a bar with live music in the building which i was made aware of - the front desk said the music might

to the port and don't want to have to schlep your luggage any real distance, arrange for ship shuttle

was great, close to the airport, with a free airport shuttle and wifi

that room service didn't show a little leniency to consider our late overnight arrival, when we hung our

i hope you could have a laundry room

on site restaurant is separately owned and so there is no room service or bar

the staff was super friendly and was even able to accommodate an early check in

very helpful with doing laundry

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

wifi wasn't strong enough

quality wifi too

jam packs on the tables are touched by those before us, kids touching them, coughing over them(proprioter

we would have liked at least one kids channel (disney/nickelodeon/cartoon network)

they allowed for early check in for us which we appreciated so very much

wifi is slow and doesn t really extend to laundry room

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service

the dueling piano bar in the casino was fantastic!

the dueling piano bar in the casino was fantastic!

wifi facility is not strong enough & your receptionist input my last name wrongly

large room, great location, nice bar restaurant