bed and pillows, ordered room service for breakfast delivered on time, on arrival was offered a room on ground

access for my pet was great she was well received

wifi sometimes was a bit slow.

the pool and gym are great

plenty of parking spaces

and also a gym and

food excellent chef is excellent good parking

good quite location with parking available

bonus use of gym inc steam room sauna

very accommodating with the early check in, friendly staff - highly recommended

the television was not connecting to wifi

found some dirty laundry under sofa bed on arrivalud83eudd28

as i stayed with kids would have been nice to have more on the tv for kids.

stayed with my husband and two kids

i liked that there was a harvester in the car park for the kids tea

not hygienic from the start, so much dirt everywhere; the bath had grime at the bottom, the carpet was dirty

they need to sort the wifi out kept losing connection while making video calls

food all freshly cooked, lovely staff, even the door guy who was also running the bar think his name was junior

provided in the hotel room and the fact that the staff listened to my request in placing rose petals (though

poor standard, room out dated, smelt , dirty laundry in corridor

did not have meals. wifi only accessible downstairs not in bedroom

heater was not working no wifi signals

early check in as requested was easily met with pleasant reception staff.

wifi in rooms

rude staff, poor room, no wifi in room.

no laundry service, no food service, the bed was cracked in the middle

is great, staff friendly everyone i walked past said hi, reception guy was helpful sorting the wifi out for me

comfortable, efficient, good value, bar stayed open late for us.

clean carpark quick easy check in spotless clean great shower comfy bed free wifi air con food was lovely too

my train was delayed and i called from the train asking for some food only to be told that the kitchen was

gorgeous room and great breakfast. gym was handy too .

was a little bit annoying with 3 small kids to go down getting water but apart from that nothing

bar area nice

we were very happy to see the laundry facilities available to guests

breakfast was another highlight: really good quality, only £15 for me, and the kids ate free — a massive

breakfast was 10 out 10,the staff was so helpful, hightly recommend.

big massive thank you to jane birtles and a girl named emily from behind the bar absolutely amazing they were

spa facilities were wonderful

information on pool and gym could have been clearer. i had to locate staff to get towels etc.

room service after late check in and breakfast

parking expensive, no details about ordering food or food available for kids

i didn't get a chance to try the wifi so can't comment

decent size room; comfy bed; room service; dinner. nice staff

the chilli con carne on the bar menu is very spicy

paying pool and spa

the indoor pool and spa area were good and not overcrowded

could do with a little more continental breakfast choice ie cheese, meats and croissants etc

the spa is wonderful with a first class outdoor jacuzzi

nice location, good spa facilities, big room, big bed.

meal and breakfast which was included was fabulous

board and floor no free wifi as sited no tea and coffee facilities in room as stated no free parking filthy

hard to find no tv remote no light in one bathroom and no plugs in other no wifi there was stains on the sheets

no note of wifi password

kitchen area was useful

the wifi didn t work

both breakfast and dinner was well laid out, tasty and staff happy and helpful

good location for the trade show, ample free parking and very good rooms.

the buffet dinner and breakfast,so nice to pick what you want not to be forced to eat what's on the plate

wifi didn't work

early breakfast for competitors in the triathlon super grounds

the staff were kind enough to allow an early check in.

the free wifi worked well

although town center it has excellent parking facilities

room, onsite parking, breakfast can be included, bar downstairs and entertainment on the night we went

the indian restaurant and cocktail bar are both out of this world and provide an incredible mixed evening of

wifi signal is not available in the rooms but a good signal is available in the main lounge room

on the booking it said strong wifi throughout this didn't work, no one attempted to resolve the matter

didn't use pool or gym as we were exhausted

it's a shame the bar isn't open a little earlier snf there isn't any food but i understand if there isn't the

wifi not working in the room around the back where our rooms were, heating wasn't working bathroom

bar and our room were both gorgeously decorated & very comfortable

plenty of parking

well stocked bar with lively atmosphere

clean rooms and good facilities and off road parking

rooms and bar were really tip top and stylish

the wifi was a bit iffy. i did not have my swimming trunks with me.

the spa garden

gentleman at the bar with the glasses (afraid i didn't catch his name) and the red-haired lady at breakfast

room service stopped at a certain time and this was not mentioned anywhere either

breakfast exceptional, dinner likewise

wifi didn't work very well in room, always disconnected and said internet was not available

my bedroom was very comfortable with great wifi

great bar and restaurant

convenient with lots of parking

wifi password was not in the guest book, it was listed as no password; but when i tried to access

lovely friendly staff. great location, free parking and the cater for gluten free

right in the town centre with own parking

very clean hotel nice staff great restaurant and bar couldnt fault anything lovely

we were lucky it was not a busy night but still the noise was enough to keep my kids awake untill the inn closed

food was delicious. considering they didn't have much of the kids meal sides.

pool was open for family times so i took the kids, but those using spa facilities were consistently rude- moving

it would have been even better if was a golf course

beautiful building great pool areas

not clear about the swimming pool times for kids they should tell you at the reception if they see you have kids

kids running around corridors at 11pm

good wifi connection

free password - protected wifi

parking is right outside the room and very short walk to the pub entrance

car parking great

location, facilities, cleanliness, and parking all excellent.

wifi is very good, gym included, staff are very helpful and food is reasonably priced, free parking

all aspects of the hotel were particularly pet friendly, very important for us with 2 dogs and staff very

good sized room, pet friendly with no charge.

close location and nice breakfast. kids area was nice too

was a coach staying and we went down for breakfast 1 morning and there was no bacon or sausage but staff soon

water pressure in the ensuite, poor wifi reception, nodetails given for access to the car

excellent bar downstairs serving very nice food and a good choice of beers

parking was very easy, very friendly reception, we had a meal in the bar which was fabulous

wifi did not work but were told that landlords had changed very recently so the wifi provider was

parking was easy

clean and very friendly hotel staff. nice breakfast car parking in front of the hotel

receptionist couldn't be more helpful and she was doing everything bar reception serving meals and was really

com said it was pet friendly to be told well it's a good job it is, as i had brought my dog, after being rudely

was great to have a family room with a separate bedroom for the kids.

adjoining room for the kids so we could keep an eye on them

wifi was bad.almost no coverage and bad speed.

bad wifi connection in room.

clean , good parking , excellent staff , couldn t fault it

was very clean, bed was very comfortable, staff were lovely and friendly and helped us with parking as their

beautifully decorated with modern, comfy lounge/ bar area

the breakfast table is so inviting- see picture - and everything is cooked freshly to your liking

parking is available on the grounds of the property

beautiful cosy bed, little added extras, amazing breakfast, deer in the garden, peaceful nights sleep, beautiful

breakfast was exquisite with so many wonderful options

the breakfast was superb

enough for kids to do at the hotel with the space around the ground they could fit a decent park on

staff, great facilities, watching wild rabbits with the kids from the window, beautiful location, close to a

afraid your bar prices for a quiet social drink are ridiculasly high eg

we needed, it was extremely well priced, the sofa bed had been put up already for us for the kids

were not comfortable and was a little surprised by extra pet charge when previously hadn't been

the family room was excellent= comfy beds, wee kitchen etc

the kitchen was nice with plenty of complimentary tea, coffee, hot chocolate etc

car parking spaces, outdoor area too sit, plenty of nice areas to walk around

the rooms were spacious and beds comfortable and we even had our own wifi hub in the room which was excellent

and very helpful ud83dude00 room was clean, property clean and warm, netflix and free view, wifi worked well,

room was spacious with strong wifi very comfortable bed and the added bonus of a sofa in my room

good bar with wide range of beers and guest ales reasonably priced

my room service tray was left outside my room from 3p.m. until i left the next day

very welcoming. parking good.bathroom exceptionally clean.

room overlooked the spa pool which meant we had to keep curtains and window closed

friendly staff and great location for alton towers. the complex was also wonderful for the kids.

individual parking right outside

great for the kids with a park, and

delicious food, both at dinner and for breakfast

i did not realise it was a pet freindly hotel and the room had an odour of dog.

that could be better was that the extractor fan in the bathroom was particularly noisy and the wifi signal

wifi, parking and general facilities are top

plenty of parking

wifi is fairly slow, netflix struggled to stream on my laptop

everything was first class - the bar served excellent real ales

nothing, evening was lovely. great breakfast too.

free parking and breakfast was exceptional

the breakfast

wifi was poor

i being on site for gym comp

this is a pet friendly hotel and our dog was as welcome as we were

they should be more transparent eg an £8 breakfast became £12

staff were friendly and helpful, mentions to julie and also natasha who helped me sort out the wifi

we were told that room service was unavailable when we arrived, with no alternative offered, this was our plan

able to get an answer on the internal phone so had to walk to the restaurant to order room service

great location, beautiful gardens and spa very comfy beds

was dog friendly staff made such fuss of scooby grounds were beautiful and bar staff think name was oliver really

other guests chasing their pet

were allocated a quiet and room with some view , also lovely token of rose petals and swan shaped heart towels

lots of open doors to hotel store rooms and laundry trolleys dotted around.

parking nice atmosphere and very friendly staff very clean and warm room extremely comfy bed,

great staff, bar and restaurant provided excellent quality food and drinks. comfortable stay

bar prices are good as well

on late and i came to the hotel to rest after a long drive, the second problem was because the wifi cut out

onsite parking, we had evening meal the night before our stay and breakfast the following morning; both

only stayed one night, but friendly staff, easy check in, comfy beds and lovely breakfast!

good food in the restaurant both at dinner and breakfast too

breakfast was exceptional and the coffee was really good

plenty of parking, lovely and clean, everything i needed

we enjoyed the hot breakfast options included in our rate

was by the canal, easily accessed, had parking, lovely area to sit in garden, friendly staff and not bothered

the room was a decent size and clean, the staff very welcoming and attentive, the bar downstairs serves excellent

friendly staff. quiet even though above a busy pub. parking available.

and comfortable and a convenient location for me with good parking facilities the bathroom and kitchen areas

also there is a kitchen, you can use and a nice pub downstairs

you might be tempted to pop down to the bar for a few pints

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the

free parking

live loud music that didn t stop till midnight constant booming beat sound kept us awake and in bar we had to

some wifi related issues but a mobile mast is close so mobile signal was 5g and excellent.

lovely place to stay, very modern and clean, felt private and quiet which was great, room service/food was easy

stay - rooms well thought out and designed, outdoor bath very serene, good shower, good room service

short walk from ashbourne town, parking on site and quiet when the windows and doors are closed

view from our room wasn't fantastic, but with a great room, spa and a comfortable friendly environment, we didn

and thanking the staff for the room service food and drinks

room was nicely presented and had everything you would need, plus there was ample free parking just around the

and there was some paint peeling to the left of the fireplace

dogs are allowed at this hotel but, it would be nice to know which rooms are allocated for pets as some people

breakfast was delicious, , brewood is a quaint location

criticism is the hotel need to install some wifi boosters as the signal in the room was terrible, which is a