extensive parking and lovely restaurant featuring local produce was a delight

plenty of spaces in the rooms and a lovely area to sit and relax while the kids play

who i chose to go with they were the most expensive but when booking it wasn t clear that the breakfast was continental, so i believed it was a cooked breakfast included

breakfast very good, and evening meals

a nice size for my husband and i plus the 2 kids

short walk from ashbourne town, parking on site and quiet when the windows and doors are closed

room was modern and liked you had an app to order room service (although we did not) (-) sugar and bottle opener in room online ordering room service didn't (+)stay - rooms well thought out and designed, outdoor bath very serene, good shower, good room service (+)lovely place to stay, very modern and clean, felt private and quiet which was great, room service/food was easy to order and tasted great (theres a useful app) (+) we ordered room service which comes from the bowling green inn which was amazing as well (+)2nd visit, food is superb, and we love the room service breakfast (+) room service was a lovely touch and the whole day/night was so relaxing the bed was extra large and (+) and thanking the staff for the room service food and drinks

secure parking

information about parking, check in/out, restaurant was all really clear

room, lovely hot tub, easy parking, walk to town and tissington trail, food was delicious, service was fast and friendly

only fault we had rearly was our room was right near the bar bit and was woken up this morning but the staff setting up breakfast and that as they was

the welcoming staff and cosy bar create a really relaxing atmosphere

we had a drink in the bar in the evening and the staff were very pleasant

bar area full of character and warmth

the only thing we didn’t like was the location of room, it was directly off the bar area and, as the staff were serving dinner in the evening and breakfast in the morning, it did

5-aside football pitch was great for kids

spa and pool were also

no issues with parking and decent size gym

beds were made for the kids as we arrived late

took our kids and were told we could explore the whole hotel and grounds

great for kids, long corridors to run down and even the bar area is great for them with loads of space to

bar staff made me feel welcome as a single parent travelling with 2 children nothing was too

thank you to her as it made the kids week being able to swim

gym is only for over 16 s which is a shame as my 14 year old would have liked to use the

of a wedding on the day, staff were struggling with room service

very good wifi available too

the bar arra was a bit small

parking is free in front of the hotel with plenty of room to park your car

setting . morning breakfast in the conservatory

dinner, room and breakfast were all excellent.

bunk bed as i didn’t have kids

excellent - nicely refurbished. brilliant breakfast!

around back of hotel breakfast was good value bacon

located very quiet beds are sooo comfortable excellent value for money lots of parking nice bar spotlessly clean good buffet breakfast great shower 12 noon standard check

size of room. i was expecting basic but to be honest, too small for 3 people (adult & 2 kids)

wifi superb in rooms and bar area and free

and it wasn't until i went into the restaurant for the first time i was able to connect to the wifi

stayed at this hotel four times its the best in derby all very good staff,room,price,breakfast

arrived late and when i got to my room, i could not find access to the wifi code

place staff lovely the food is so nice breakfast amazing as well will definitely be back

incredibly welcoming and comfortable, everything thought of and fantastic breakfast

waking up to a splendid full english breakfast which had everything to offer, along with toasted tea cakes, simply delicious

staff were very friendly and helpful, the room was amazing with great views all around, the breakfast was done to perfection with a good

great people, wonderful accommodation, stunning views and the most incredible breakfast

the warm welcome, coffee machine, delicious breakfast, spa bath...loved it all

the breakfast buffet was extensive and fresh and the staff at the bar were very friendly

nice reception/cafe area & staff responsive to request for late check out

been better, only because i had a dog, we like to sit at a table not on a high stool breakfast bar or comfy chair bending down on a low table, otherwise everything else was fine

my favourite part of an english breakfast was not available - mushrooms.

needs to be trimmed as there is an awful lot of fat on it which can be off putting bar prices need to be brought down a little to be competitive with the close bars in the area as

wifi didn't extend to the room but was told about when i regsitered

i did try to log on to the wifi but gave up, not being too literate with these things

there was no breakfast and i paid for breakfast and there was no wifi either.

quirky, old,well located, friendly, nice unpretentious bar downstairs, parking - and cheap

location, car parking, single rooms, comfy bed, friendly staff, pub bar was handy

kitchen could be better equipped, pans, cutlery, bottle opener etc, but it was fine for a one night

kitchen was fully equipped in the catherine suite with cutlery, kettle, toaster, fridge,freezer,

bed settee for kids and double for us

seems to be being used to house families which in itself isn't a problem, but kids and adults shouting at 8am on a sunday morning isn't great for other guests

full kitchen in our accommodation with fridge freezer so great if you want to cook for yourself but

the reception wasn't manned in the morning when i came down, but the breakfast staff helped

the food was lovely, breakfast very good for the inclusive cost

very friendly service and great price with breakfast included..

we had a drink in the bar and the staff were attentive and polite

it was brilliant but no wifi and no restaurant

excellent location first class room.with room service every day great staff i will call again

there was 5 adults in my party for the meal and there was enough

lovely pub . comfortable room. great bar and live music. handy for town centre pubs and shops.

early check in,high standard of cleanliness and friendly staff

great place to stay. great staff. appreciated the early check in.

early check in.

staircase, perfect location for town centre, good selection of cooked breakfast options, on-site spa (but needs to open in the evening

fantastic location and lovely hotel breakfast was brilliant and well worth the 10 quid

ideal to the city centre - bars and restaurants nearby - all the staff was friendly and helpful - breakfast ud83eudd5a ud83eudd53 and all the rest = ud83dude0b ud83dudc4d bedroom was clean and

could be such a lovely hotel with a bar area, sofas and brighter entrance

was so convenient for us very clean parking excellent staff very welcoming late check out

the wifi for my console could have worked for which it had said the wifi has a blocker for consoles

the bar staff was very good just a shame we've not tried breakfast had to go back yearly for the kids

friendly and helpful are the cleaners, the kitchen staff and those servicing the breakfasts, bar and restaurant

i made use of the gym whilst there, and though compact, it had everything you'd need for a quick fitness session

that restaurant and bar closing at 20.00hrs on sunday

room 15 was cosy but perfect for me, the bathroom was a lovely style, i loved the bar and restaurant and most of all the garden views of the river trent

ev charging a bit dear ( out of hotels control

the rooms we’re very nice and clean and the bar and restaurant was warm and friendly

location was excellent, relaxed environment in the bar and restaurant breakfast was good

breakfast was lovely and really good quality

there is a mini gym with machines and some free weight

checking out was a bit of a nightmare too, someone had charged room service to our room when we didn't have any

the staff were very friendly and helpful and the breakfast was lovely

staff very friendly,good breakfast

no wifi for business computer

also plenty of free parking

or drink allowed in the room or a fine imposed of one night's stay - unrealistic when they had no room service

no room service available, having asked for it

in time not until 4pm, which is very late - especially with check out time being 10

room service was an issue to be answered, arranged and took ages

the 24 hour room service food was not good. not as described on the menu and not cooked well.

the bar closed earlier than expected...but i'd had more than i should of anyway

prices at the bar were ridiculous ud83dude44

room service, minimal condiments

location, free parking, free and good wifi - good sized rooms but its the friendly helpful staff that make this hotel stand out from

walking distance to the famous eagle market, shopping mall, nice staff, i had a bonus of a bit early check in and out after requesting this

the wifi was unusable in my room

a great breakfast set us up well for a day at donnington

good wifi, friendly staff and easy ample parking.

beautiful surroundings, spotlessly clean, relaxing bar area and covid safe.

we will definitely be back when the spa facilities are open once lockdown restrictions have eased

to find and with ample parking

good wifi and car park with large number of spaces

had a lovely room upgrade with a super comfy bed and a lovely bathroom with a whirlpool spa bath

early check in as requested was easily met with pleasant reception staff.

large building,plenty of parking

i struggled to get on the wifi

no room service if am being picky

that the pool wasn't included in the price, but as a spa hotel that's understandable

wifi works well

cute little bar and a gym which we didn't use

wifi strength could be better for the guests

wifi not free

staff got charged twice for parking tv wasnt working properly and kids were running riot ruined my stay will not be returning

the 3 room service fee

bed was a bit small for 2 and quite uncomfortable for the kids but fine for a one night stay

5 miles away close to three local places to eat the hotel had a bar and seating area which was fab

location, managed to get early check in very quick and efficient service.

the rooms and beds were excellent, as was the breakfast

young lady working on the bar was amazing, she represents your company well

i liked the fact that there are at least 2 ev chargers around the property too

rooms gym everything apart from food choice

the gym was terrific and the squash courts a real bonus and good value at £5 for 40

staff were lovely, facilities great (gym, bar, restaurant)

good home cooked food great gym but never used it, how do i know because i’ve stayed before

we didn't use the bar or restaurant so cannot comment on the quality of this

good to have the option of a late check

bar on site

the bar area was cold.

a nice bar and restaurant with great

i would have liked the bar to be open when i was there

full marks, incidentally, on having several very good ev

plenty of parking and ev chargers

gorgeous art deco lounge and very pleasant bar area

i liked the bar and the fact there was places you could sit and i could use my laptop

the late check out of 1pm when joining their members for free

as i stayed with kids would have been nice to have more on the tv for kids.

staff are excellent the hotel overall is brilliant we like the breakfast set up and this is why we stay here

are immaculate and very comfortable, location is perfect, prices are excellent and unlimited breakfast is value and fresh and delicious

booked a late check out but still had the cleaners banging on the door shouting at us to let them in over

there were no forks in the kitchen!

kitchen area was useful

it is shared accomidation with common kitchen with untensils left in the sink for a wash

no microwave in kitchen

clean and use of shared kitchen facilities

everything, staff location room bar food

very spacious, and perfect for our 2 kids

location is quiet and my kids had a good night sleep

ev charger was useful

very clean, loved the mini disco for the kids at easter. riendly staff great overall ud83dude42

lots of choice for breakfast

plenty of parking

amazing breakfast with plenty of choice

parking by entrance

parking is available on the grounds of the property

and the kids loved the stable part

stains on seats in bar restuarant need stains removed

my children had the set kids breakfast, and only chose half their possible options, as they weren't especially hungry;

wonder why we couldn't all (2 adults and 3 kids) have booked to stay in the one bigger room to save us having to book and pay for two rooms

very spacious room which my kids loved as they had room to play without the worry of bumping into anything