in smart gardens with pool

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the pool is small, but calm

wifi is working very well and we were able to use our computers efficiently for online meetings

breakfast was also good

breakfast was basic

the breakfast could have been better - not a lot of fresh food.

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

very clean well appointed rooms. lovely breakfast.

the room service waiter was rude

breakfast wasn't that great, i suggest they add fruit to the breakfast plate

room service food was quite good

private parking, blackout curtains, barely even any interaction with the staff needed

is a constant: the wifi

only problem is that the bar and restaurant only open mon - friday

well, had a little bit of problems with the wifi in the room although in the other areas it worked perfectly

the wifi. it doesn t work in the bed room. it he signal is too weak.

room service

staff was super friendly, and the breakfast was awesome!

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

free parking, great breakfast, friendly staff, nice room

breakfast

breakfast not included in the price.

property claims to have a sauna and gym

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

wifi was not good. didn t work most of the time.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

decent rooms and wifi

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

there is a nice swimming pool and a garden

the pool was lovely and spacious around for relaxing

in the summer there is an outdoor pool

beautiful views, a lovely terrace and an amazing swimming pool.

lovely pool and garden area

great location for shopping and costco trips. nice facilities. clean. good breakfast.

breakfast was excellent

breakfast was perfect location was remote but close enough in taxi

room comfortable, good continental breakfast

the hotel was packed with people. i always found a table at breakfast but just.

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

the breakfast is served at your table and it is delicious and beautifully presented

i loved the pool and the garden

breakfast was lovely and varied

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

spa is an extra charge of 20 per person

amazing swimming pool, wonderful views from dinner terrace

no shower facility by the pool

was very cold at the main space at night

we loved the breakfast offerings

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

service, cleanliness, bar and restaurant

the gym is very much non existent

facilities are basic - small gym, no pool, tv channels basic and no english channels

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

very small gym.

the gym is missing a lot of weights

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

room service food not so great. cooked breakfast could be better as well.

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

a lady named victoria who delivered our room service was fabulous, very polite and friendly

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available all the

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

very good breakfast all in all very good value for money

breakfast, very good coffee, friendly and helpful staff, very clean, warm atmosphere,quiet area of

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

breakfast was lovely too

the breakfast was also great, we especially enjoyed the (homemade

breakfast: very good value for money

the breakfast was also delicious

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

wifi did not work on second floor where i stayed

they also have a big garden and plenty of space for parking

car parking at rear plentiful but should have been secure

parking is very easy

a mini bar in the room is advertised but there was nothing in it

the bar area was very comfortable

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

breakfast was delicious and filling

very friendly manager and breakfast room staff

breakfast was amazing

breakfast was sumptuous

breakfast, location and stuff

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

not possible to get a coffee until 11 when the bar opens

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

breakfast is 5€ per person and consists in a croissant with butter/jam and a coffee/orange juice

concept of double stage lodgement with 3 rooms and small kitchen was interesting

small breakfast selection

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

staff is very supportive, and the rooms were super clean and every day we had room service

very nice and varied breakfast

no facilities ... no gym ...restaurant has limited menu

great breakfast! comfortable bed and stay as very quiet. excellent facilities and very clean.

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does not make sense and the gym itself very

all staff unbelievable helpful and friendly, breakfast

gym and spa was not working which made us upset.

gym and pool was very good

bar service inside the hotel, they said it s working just during weekdays, not weekends

there was a swimming pool next to the gym but this was out of use

gym and pool was very good

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

the mini bar is usually not supplemented

the pool is amazing too and in general the stay at the hotel was really pleasant

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

the hotel is just across the train station and is extremely convenient for early trains the breakfast could be served earlier, 7 am was too late for me

great customer service, breakfast & pool.

nice and comfortable room with good buffet breakfast, very close to chamartin station

gym is very lightly equipped, and honestly, i feel like calling it a gym at all is very generous

i would love to have a coffee machine at the property and the gym open earlier than 9am.

it was a little difficult to access the gym.

covid has impacted services (gym sanua)

great breakfast and i was happy to use the gym facility after a long vacation.

easy check in, friendly staff, good internet, good gym, clean.

gym is just perfect

d the music theme) was amazing

the room was spectacular, the pool and lounge area was perfection, the gym facilities and the overall hotel experience

comfortable, clean hotel with an amazing breakfast and friendly helpful staff

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very comfortable

staff is good we treated well i requested if we can have a early check inn and late check out we are happy we avail that service so that’s

gym old, breakfast okay but not great

fast internet, comfortable bed and nice room size (with a spacious desk), free parking and gym

the gym

very clean and spacious rooms. warm greeting and late check out possibility

huge props to the room service and cleaning staff

the staff took attention, well cleaned, comfortable beds, delicious breakfast. pool cold but ok

staff were welcoming and breakfast was well organised

the staff took attention, well cleaned, comfortable beds, delicious breakfast. pool cold but ok

no fruit in the breakfast or at least i didn’t find it

wifi was good and the air conditioning worked well

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

the wifi maintained a good connection, even during times i required video conferences

the free wifi was excellent

the pool was fantastic

the pool facilities coud have been cleaner / better.

the pool is not too deep, for an average sized person, except a depth to the half of the body

the pool, the cleanliness of the room

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

there is a bar there and a burger king at the train station, but not much else

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

early check in was a plus

good bar food and welcoming staff

swimming pool was a bit cold

only room service available for food on night of arrival due to dell occupying the pelicano facilities

great pool and wonderful and very helpful staff

hotel kindly put our two kids into adjoining rooms which made our stay peaceful with our own space

the comfort of the room and the facilities especially for kids were superb

location right next to subway station beautiful hotel with a bar on-site room was comfortable helpful

more of a lounge bar area and snacks

breakfast was fabulous, and they always had more than enough

no kettles/ tea or coffee in room. no iron in room. gym very basic.

employees friendly and efficient. very clean. the salchichon at breakfast was delicious!