loved the pool and the breakfast room

just an unmanned self service snack bar facility dispensing sandwiches, chocolate, coffee etc

tight parking

has great location and safe parking

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

however a snack or a simple room service could be an easier option

access from the highway with secure parking available on site

there was a bar but it was closed all the time

only problem is that the bar and restaurant only open mon - friday

the wifi. it doesn t work in the bed room. it he signal is too weak.

breakfast a slice of toast nothing else offered only more toast ,very poor when setting off for 5

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only

breakfast wasn't that great, i suggest they add fruit to the breakfast plate

we liked the bed comfort and the spa bath

room service food was quite good

breakfast not included in the price.

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

friendly staff, and accommodating my need for late check

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

free parking, great breakfast, friendly staff, nice room

one of the plates in the snack bar was quite low quality for such a place.

bed was comfortable and the food i ordered through room service was better than expected

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

no 24 room service

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

wifi was not good. didn t work most of the time.

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

helpful staff, clean and good wifi

excellent parking, and close to motorway

the hotel was packed with people. i always found a table at breakfast but just.

room, beds, bathroom - shower in particular, ease of parking and breakfast.

room comfortable, good continental breakfast

and great breakfast

the breakfast could have been better - not a lot of fresh food.

breakfast was basic but plentiful

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

breakfast was basic

despite being little unhappy with the noise from the bar (it s me really), they offered an upgrade to beautiful

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

excellent room, comfortable bed, clean bathroom, enjoyable breakfast, good free wifi

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

swimming pool which is very disappointing also

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

has a lovely spot with a nice chimney (for the winter) and a pool and great garden space for the summer

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

beautiful views, a lovely terrace and an amazing swimming pool.

peaceful, nice pool, close to mountains and town. good parking - free!

pool was closed, but we didn t ask if it can be opened ether so it doesn t really count

plenty of onsite free parking

parking on site for the vehicle as well

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

location north of madrid where we enjoyed peaceful evening walks and found things for all our kids to enjoy

helpful staff, especially if arriving hungry; great breakfast!!

the breakfast was a good deal for 6 euros, and had a good variety--nice bread rolls and some ham/cheese

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

underground parking or front facing parking if you prefer

a hotel catering for mainly business travelers cannot have bad wifi.

wifi is slow and unreliable breakfast is 13 per person per day, not the mentioned 10

everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center

room service food not so great. cooked breakfast could be better as well.

room is ideal for business travel; comfortable in space, temperature, cleanliness, free wifi comnected and

room was clean, ac was cold, bed was comfortable, wifi was fast, tv was big and good channels, bathroom was

wifi signal in the room was so low that one couldn't connect

very small tv, no foreign tv stations. breakfast starts not before 7:00. slow wifi

the place was spotless clean, spacious, beds were comfortable, good wifi connection

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

lack of international tv channels. wifi needs reconnection overnight

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

breakfast...bed comfortable..... staff friendly!

bar for breakfast available even though breakfast was not included in my room rate

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of

nice room, good breakfast

female staff were very good as were the bar and restaurant staff

we entered the room there was a smell like smokers had been there - or old laundry left too long

there is no room service available during the day

unfortunately the gym room is renovating.

good, free parking. much better wifi than on previous occasions. nice fresh fruit for breakfast

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes

it even had a small kitchen which of course we didn't need but lovely to have that option

breakfast was horrible.dinner could be much better.

having the restaurant and bar downstairs was so convenient and dinner was fantastic

bed was comfortable and room was clean. hotel bar and bar staff were cool.

wifi, very unusual in hotels

they don t offer room service, but i guess that is why the price is so wonderful.

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

poor wifi reception in the lobby area.

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

staff is very supportive, and the rooms were super clean and every day we had room service

when we came the heat of the seeming pool didn't work so we got a discount

gym, pool, room, vibe at the restaurant at dinner time

you can buy drinks, but there is no room service, so you need to go and get the drinks yourself

the spa was exceptionally expensive for a basic pool/spa/sauna

no wifi in the cottages/bunglows

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

no pool but we located very nice public outdoor pool about 2kms from hotel

helpful staff an issue with wifi was resolved quickly and pleasantly, and good suggestions for where to

sockets, lights and the router for the wifi was behind the tv and therefore reception was excellent

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

big rooms. laundry service was excellent.

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

fact that room service was only available during restaurant hours

wifi worked well and you could also get service in the room as well

not a pleasant experience trying to check my wifi connection knowing as well that checking out on time depended

pet friendly, great views, very clean and very comfortable bed. guys on reception very helpful.

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

helped with the wifi and found me a restaurant that delivers to the hotel

parking is very easy

they also have a big garden and plenty of space for parking

good value for the money, fair for a one night stay in business travel, with free parking.

fairly good value for money, stable wi-fi connection, large room and no problems with parking.

gym

beds and showers were excellent. parking was super easy and available for free.

large tv, bedroom heating, comfortable and large beds. free car parking.

love that it's pet friendly

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

breakfast was incredibly delicious and the staff super friendly

breakfast is lacking (i

location, comfortable bed, clean room, nice breakfast

gym closed at 11pm

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does

no swimming pool and pool

i arrived they found a room available for early check in

room service was great and affordable

limited parking. no room service.

hotel is bright new and has all the amenities needed (a small swimming pool, free parking, free wifi, etc)

had room service which was prompt and the food was still hot

room, bed, shower and also the breakfast are amazing

room is exellent, bed is exellent. staff in bar is friendly and very professional.

breakfast was delicious and filling

breakfast, location and stuff

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

exceptional breakfast! very fresh and delicious.

breakfast was amazing

one of the receptionists was kind enough to let me try other available rooms is i could get good wifi

wifi poor and safe broken

also wifi is terrible, the signal comes and goes from time to time

wifi was useless, no plug in the sink, no english t

wifi didnt connect in my room.

coffee / drinks bar appeared to be permanently closed

wifi - we had to glue our noses to the bedroom door to download anything in the first room

wifi that works

great breakfast and nice bar

good quiet rooms, nice breakfast spread and very helpful staff

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

the location, breakfast and parking

the free wifi is good. i used for working remotely.

easy to find and free parking. near a big supermarket.

room, parking, and breakfast: the staff are very nice people always open to help

wifi service was easy to connect, fast and reliable

staff were helpful with early check in and taxi ordering

great location near metro and convenience store complementary stuff in bathroom included strong wifi

clean (u do hope they know to appreciate their cleaning lady) and was in a very good shape; wifi worked fine,

very good wifi (1st floor)

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was good and the air conditioning worked well

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the wifi maintained a good connection, even during times i required video conferences

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

the pool was very pleasant and it was a great experience to explore the communal areas

the pool, the cleanliness of the room

all the services were fine, wifi, tv, aircon, hot water, etc

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option

not ideal for two large adults sharing it

wifi was bad

no ala carte breakfast option except room service.

wifi

there room door have a 1cm space between wood and floor, you can perfectly hear jumping kids and talks from

the spa was not available

for a coffee and was told the bar was closed at 5 o'clock i had to go down to the cafe down the road

was not allowed to stay in superior double room with two little kids (1 & 3 y

wifi didn't work on the first night of my stay

gym is very lightly equipped, and honestly, i feel like calling it a gym at all is very generous

has gym etc but didn't use

wifi not being included as part of room price.

the wifi connection was strong and fast well equipped gym they have secured car parking area which was

we had two rooms set up for a family - one large triple room for our kids and another king-size bedroom for

these were factors which we took into account in choosing the accomodation so we ( and the kids in particular

room service kept our room nice snd tidy

hotel suited us really well however the pool water was very cloudy and tasted salty which was a bit 'off putting

the swimming pool was not available.

wifi decent too

jose and his colleague advised us about the room, the pool and breakfast options

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

only room service available for food on night of arrival due to dell occupying the pelicano facilities

very slow wifi.

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout

gym

the mini bar is usually not supplemented

cheerfully accepted my luggage for the storage and provided me wifi access before the check-in

wifi is good

room service was incomprehensible and quite difficult to reach the reception

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

it doesn t a gym, pool nor a bar.

nothing really - bar a bit boring

wifi was weak.

breakfast was very basic with very limited options. no gym or pool.

wifi gets weak at daytime.

complicated wifi access

bar service inside the hotel, they said it s working just during weekdays, not weekends

excellent decor, very stylish, great mini bar & food

gym and spa was not working which made us upset.

the pool and spa don't serve anymore.

early check in was a plus

good bar food and welcoming staff

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

there is a bar there and a burger king at the train station, but not much else

bar and restaurant area was lovely, very relaxing

room service is not available 24 hours

good wifi

i can think of except for the fact that there is no sauna, fitness room or swimming pool, which i knew before

room service after 11

the gym is good and the sauna is available as well

great gym and nice spa, it s a place to come back

no room service

breakfast in a hotel i had in a long time

rooftop bar sehr cool

no gym, no spa, no fitness room

service in the bar quite slow

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

wifi is high speed

rude room service, asked me to come down and get my own order.