the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

good wifi and ok breakfast

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

there is no room service 24 hours !!!

no 24 room service

one of the plates in the snack bar was quite low quality for such a place.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

good car parking and free wifi

breakfast was very limited, could def have had a bigger & better selection

wifi connection was quite bad, had to reconnect every 5 minutes

breakfast

strong wifi, free parking :)

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

well, had a little bit of problems with the wifi in the room although in the other areas it worked perfectly

no room service and no options to have dinner inside

that there are no tea or coffee facilities in the room only in reception and the minimum order on room service

you could only order room service at 8pm mon

parking and wi-fi ,

nice hotel , good parking , good breakfast

breakfast wasn't that great, i suggest they add fruit to the breakfast plate

parking and that's it.

room service food was quite good

plenty of parking

and great breakfast

room, beds, bathroom - shower in particular, ease of parking and breakfast.

good wifi

nice parking possibilities

the rooms were nice and clean, the pool is great

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

the rooms have wifi and are comfortable and the breakfasts are very good value for money - we even take doggy

hotel had good secure parking, we had asked for rooms next to each other as we had children with us, and the

was upgraded to a better room, in the annex outside the hotel, with easy access to the parking

breakfast ok with just a few options. good wifi and very nice staff.

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

wifi, very unusual in hotels

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

they don t offer room service, but i guess that is why the price is so wonderful.

poor wifi reception in the lobby area.

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

the gym needed more inside of it

wifi in room (far end of corridor), very isolated - car essential

the pool temperature could have been a bit higher.

unfortunately the gym room is renovating.

i didn't like the fact that the gym allowed only 2 people for entry.

staff is very supportive, and the rooms were super clean and every day we had room service

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

s not possible to get a coffee until 11 when the bar opens

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant

we rented a penthouse apartment with 2 floors and 3 bedrooms and a kitchen

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral

wifi worked well and you could also get service in the room as well

not a pleasant experience trying to check my wifi connection knowing as well that checking out on time depended

wifi is slow and unreliable breakfast is 13 per person per day, not the mentioned 10

- the parking lot is huge

everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center

really don t understand the fact the hotel have no bar or restaurant service on a holiday day , it is a 4 star

no restaurant or bar available

wifi signal in the room was so low that one couldn't connect

room was clean, ac was cold, bed was comfortable, wifi was fast, tv was big and good channels, bathroom was

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

room is ideal for business travel; comfortable in space, temperature, cleanliness, free wifi comnected and

room service etc

breakfast is

because my kids loved the place

location north of madrid where we enjoyed peaceful evening walks and found things for all our kids to enjoy

breakfast, nice, comfortable room with wifi

t use their parking , there s free parking on the street and do not take breakfast they only have few things

reception staff were excellent. bar and restaurant staff less so

breakfast was delicious and varied

wifi reception in my room 210 was very poor and erratic

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of

bar for breakfast available even though breakfast was not included in my room rate

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

lack of international tv channels. wifi needs reconnection overnight

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

the breakfast was amazing

wifi - we had to glue our noses to the bedroom door to download anything in the first room

great breakfast and nice bar

wifi that works

the breakfast was too expensive and it wasn't as good as we expected

beds and showers were excellent. parking was super easy and available for free.

good value for the money, fair for a one night stay in business travel, with free parking.

large tv, bedroom heating, comfortable and large beds. free car parking.

free parking and car charge points near the cafeteria

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

the location, breakfast and parking

room, parking, and breakfast: the staff are very nice people always open to help

short walk to the tram station and plenty of free parking

not open after breakfast and no bar

we had to leave before breakfast was served, but they prepared us a breakfast with what they

we had a great sunday night at the bar chatting with him

hot tub in the spa could have been a tad warmer

ubicacion con un supermercado cerca, bar y restaurante para desayunar, a pocos minutos de la estacion de autobuses

hotel, great staff, continental breakfast was okay for us

good wifi connection, nice staff, good location

wifi was useless, no plug in the sink, no english t

poor wifi signal and sometimes there was not hot water in the shower

wifi didnt connect in my room.

one of the receptionists was kind enough to let me try other available rooms is i could get good wifi

very good wifi (1st floor)

i liked the room. modern, clean, good feee wifi

wifi service was easy to connect, fast and reliable

clean (u do hope they know to appreciate their cleaning lady) and was in a very good shape; wifi worked fine,

i like that they let me had an early check in to the room

wifi was good and the air conditioning worked well

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the wifi maintained a good connection, even during times i required video conferences

excelent wifi

wifi was only available in the room

the pool facilities coud have been cleaner / better.

not sure it would be ideal for two large adults sharing

all the services were fine, wifi, tv, aircon, hot water, etc

wifi speed is ok.

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary

bar and restaurant only seems to be available from 1pm to 4pm which is strange given most people in

location right next to subway station beautiful hotel with a bar on-site room was comfortable helpful

wifi was weak.

it doesn t a gym, pool nor a bar.

rooms can be bigger and wifi can be better.

interconnecting rooms are great when travelling with kids- not when you're traveling by yourself, because it

gym was limited in terms of machines and equipment.

very safe and attended wifi: free close to nice tapas bars

the breakfast was particularly good, and reasonably priced

i arrived they found a room available for early check in

no facilities ... no gym ...restaurant has limited menu

wifi signal strength was ok inside of the room. but overall facility was good.

room has no tea or coffee facilities during this day then you are forced to pay for one in the bar as there are

very nice and varied breakfast

was no microwave in the room to heat up food, nor was there a place to dry the laundry

nice breakfast always worth it

breakfast

good wifi connection, spacious room and comfy bed.

perfect for working remotely; big desk, great light and powerful wifi connection

luckily i had my laptop wired on wifi

wifi did not work

clean, great staff, breakfast just whopper ud83dudc4c.

room, bed, shower and also the breakfast are amazing

wifi dropping constantly not even able to work during my business trip

staff was very helpful. great location, very central. wifi was excellent

not so good wifi connections,

the wifi was super slow, almost useless.

the check-in took very long when you travel with kids

wifi

nothing - although maybe they could start breakfast a little earlier at 7am rather than 7.30am!

the wifi signal in the room and elsewhere in the hotel was excellent

wifi unreliable, streaming or voice calls would cut every 5 or 10 mins

wifi reception.

friendly staff and wifi worked well

room service

the bellman stood and watched as me and my 3 kids unloaded and carried our own luggage into the hotel

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

service at the front desk exceptional service in the bar patio exceptional

entering the hotel through the revolving glass door and immediately received first aid from the bar employees

in a super-great part of madrid, which is not to say the neighborhood was without its charm), the pool was great

breakfast good, location too

nice and comfortable room with good buffet breakfast, very close to chamartin station

i did like the room, it was super spacious, comfy bed, good wifi

is just across from the chamartín train station which was an easy walk over with luggage and kids (if you have

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

very good gym

pool was busy but very nice with plenty of sun beds

the wifi connection was strong and fast well equipped gym they have secured car parking area which was good i

the room was spectacular, the pool and lounge area was perfection, the gym facilities and the overall hotel

room service was like none i have had before, absolutely beautiful food, hot on arrival and cooked

wifi kept cutting out and no english channels on great television apart from stock market not even

the wifi signal on my room was sometimes dropping, maybe because of the walls.

the room service food was really overpriced and not that good.

wifi worked great

all. room. service. breakfast. cleanliness. quiet comfortable room.

bernabeu stadium by walking for 3-4 minutes only + the metro is in front of the stadium the room service the

room service cheap prices

to communicate and asked me to pay extra 450 euro , i booked 2 rooms for 3 adults and 2 kids , they said still

shame no pool or spa to relax ud83dude14great

nice to have a shared kitchen, it was mostly empty while i was staying

stable wifi, clean room, good location. administration responses quickly to request.

the shared kitchen and laundry areas were great and very clean

great location, room and kitchen

rooms were large and clean, wifi was strong, had free k-cup coffee in the morning

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

wifi offered free was an unsecured network

thought that the wifi was very poor & the room was quite warm

the wifi service was also very good as well as air conditioning system

area is great, good fast and free wifi

to mention something the fact that for breakfast options there was only apple juice there where smoothies also

also the bars and the swimming pool are added value to your stay

food options for gluten free were limited room service order was worst meal i have ever had

breakfast was amazing. and utilizing the luggage room

rooms are great. breakfast was divine.

i heard complaints about the wifi not great in the rooms from friends

laundry room was also at our disposal

towels were really cheap material was and old, they didn't not have shampoo, the laundry prices was really

room had no wifi

my kids and i would wake up sweating

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

location, well connected via city transport, excellent breakfast, comfortable rooms, good wifi

everything went well staff was helpfull for my kids

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

there is a bar there and a burger king at the train station, but not much else

was extremely unclear that use of the pool and gym would incur an addition charge, i have never heard of a hotel

internal pool under payment and with very limited time for kids (we booked the hotel because of the pool), and

with good coffee, snacks and an open bar available all afternoon/evening, a longer period for breakfast (included

liked having access to bar and tapas as well as breakfast for a small extra fee

great room service and comfortable beds

the room was good. good airco good wifi

and comfortable the room service from the nearby restaurant was nice and convenient very close to gran via,

there is a small gym that even has some weights, but they skip from 6kg to 16kg so missing all of the weights

wifi kept disconnecting sometimes and took a few tries to reconnect, but other than that the wifi

the breakfast is good

excellent price value for the location. modern property. excellent wifi.

the hotel provided very good breakfast, comfort and fast wifi

room was very small, room service pasta was clearly over microwaved

central location, nice and most importantly adequate pricing, great room service

may be better for this price in madrid; mini bar is empty, mattress is not very comfortable

bar was not open during the day, was told only open some nights, no beer and choice of two bottles

location, rooms, breakfast, team

the spa was great

also i specifically chose this hotel for the pool spa features but no one told me it would be closed for

bar amenities did no seem void of life as in many other establishments

wifi was horrible

couples paid parking inside but there is option to park outside the hotel for free and it's safe wifi was

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

no coffee or tea available until bar opened in the

cheerfully accepted my luggage for the storage and provided me wifi access before the check-in

wifi is excellent. nice staff.

exceptional gym

laundry does not work all the time. my isle door does not work properly.

fantastic breakfast

also , supermarket a few minutes away as possible also to cook on the hotel in a shared kitchen

great wifi

wifi was ok

the staff were all great throughout and the breakfast was very good

there is no room service

break , staff were extremely helpful & a great location , hotel was like new , really clean, room service every

the bedding was extremely comfortable and the breakfast was excellent

what really stood out were the common areas, the rooftop, the gym, the co-working spaces, all beautifully

great to have laundry for guest use, close to metro & busses one block

the hotel facilities are pretty cool and a good option if you wanna hang out by the pool or just have a drink

used the laundry as well, they helped me with it and made it super easy

gym was ideal for a workout and has everything you need

perfect location, excellent free in-room wifi, amazing rain shower, multiple well-located usb slots for charging

the staff was so friendly, good amenities with pool and sauna

the spa and sauna was free and booked easily from the application, they were incredible

room service was somewhat limited

not so accommodating during the electricity blackout for a family with kids (even the elderly) even when they

staff were extremely accomodating, they allowed us to checkin early with a cost, and with kids and jet lag, it

staff were extremely accomodating, they allowed us to checkin early with a cost, and with kids and jet lag, it

location was excellent, the rooms well appointed, and the breakfast buffet was great

hotel staff were brilliant with kids, and the room was a great size for a family of 4

however, the ac was blowing directly on the sofa bed where the kids were sleeping

departure, also you're able to use the common facilities (kitchen, toilets, shower, common area, wifi, etc

they offered us early check in and to keep bags 12 hours after checkout

feel at home so don't mess, or because the staff are keeping them clean (or both) brilliant wifi and lots of

wifi signal in the room (top floor), we couldn't open the window in the room (only in the bathroom)

, free wifi fast enough, 20 mins walk to most tourist place, close to lots of bars and restaurants and

bar was open

the junior suite was great! clean rooms - spacious. perfect for a stay with my kids.

beautiful snd spacious, very kind staff, and they are pet friendly which was so important to me

good infrastructure and pet friendly place.

the rooms had free wifi

it was great to have a bar downstairs and a supermarket nearby

the breakfast was very good and the crew as well

no towels for the pool or sun loungers.

huge props to the room service and cleaning staff

reception staff and bar staff were all lovely

good staff, great breakfast, clean hotel, large lobby, great location

the spinning entrance gate maybe, my kids got stuck there a few times !

there was a dress code for the sky bar on saturday evening which meant we were denied admission in our smart

we tried the spa and used the front desk to book cars to restaurants and the airport with no problem

location top notch staff super friendly breakfast yummy room lovely and comfy wifi excellent

thing of note is that the free drink tokens for the bar were misleading

location (near our office) breakfast choice, bar food and staff.

wifi was bad

5 mins walk to metro and refe station excellent location and restaurant was really good, so was room service

not a deal breaker at all, just an observation as one of my kids was looking to have a bath

it has a lovely rooftop bar , the breakfast is so good every morning and there is a zara next door

the rooftop/pool area is not fit for kids

it s like a small plunge pool and the sun lounges and bar area wrapped around the rooftop

hotel was beyond wonderful, and i barely wanted to leave my room as i loved the interior so much :) the upstairs

the rooftop/pool area is not fit for kids