a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

a really classy, comfortable hotel. very good breakfast and kind staff.

bar/restaurant very small could benefit from a better bar area

mini bar if you want

staff was very friendly. downstairs restaurant and bar were good.

room service was fast and efficient, and the mini bar had just the right amount of

nice roof top pool

wifi was terrible, i was not even able to send emails because there was not enough bandwidth, i was

hotel - clean, good breakfast, very nice gym and pool area

the bar's chicken poke bowl was so nice, but the grilled chicken by the room service was awful, too hard

good room service

breakfast was good with lots of choice

the gym room shall include more equipment.

room, spacious, very good breakfast, comfortable bed, clean, good fast wifi, nice employees

staff, very clean and well presented, exceptional service for checking in and maxing breakfast

room service was honest and excellent

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

we managed an early check in for a small fee and she got us a taxi with a baby seat for getting into town

i wouldn't recommend this hotel to anyone especially anyone with kids/family

wifi is free only in common areas

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

i wouldn't recommend this hotel to anyone especially anyone with kids/family

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

there was a huge spa bath, the room was clean and the staff were friendly

room was nice, staff was very helpful and friendly. breakfast was very good. wifi was very slow.

mini bar fridge did not work.

the restaurant and bar was very short staffed in the evening

hotel is uncomfortable, smell bad like a cigarette un the whole room, if you travel with kids, the extra bed makes no space to use the table in the room

breakfast is very good my husband and i have stayed here many times and shall continue to do so

breakfast was great!

prices in the small bar area for coffee/soft drinks/alcohol very good value

good to have a small bar with snacks as well as the

lack of facilities like mini bar and kettle

by far the fastest wifi we have ever had in any hotel around the world

brilliant location, really funky and lively bar and restaurant, rooms great, spa lovely, good price and easy to get to from the airport (30 (-)lack of spa & beauty services (-)wish there was a hair salon for women too. no spa either.

great location near the park and with runs routes gym in the hotel and bar is good for an early drink or late

better menu for room service

tried to order room service and that service was terrible - constantly distracted staff on the end of the line,

wifi is perfect and design of the room is simple but well designed as always

super clean and great wifi connection and room design is perfect

wifi was free and the connection stable and fast

the hotel offered early check in for a small and reasonable fee which was a life saver for me

hotel located very close to train station and close to museums. very clean room. good wifi.

maybe pool could have been warner but it didnt stop us enjoying our swims.

the gym is a

area around the pool could be more organised and maybe a later opening time at the bar but otherwise this is a great hotel

facilities excellent, lovely terrace bar and pool area

good location, comfortable beds, clean and modern hotel, close to metro station ventas, very good room service, good wifi coverage in the room & excellent breakfast

the wifi was very fast and during my stay up 100%

bed was very comfy but the best thing about this hotel is the view from the rooftop pool/bar area

room service are very good but supply too few towels - we would especially request one extra small

roof top pool, amazing rooms and helpful staff

the pool might be a little small

u can have a coffee and something small there if you do not book a breakfast), excellent and

lovely breakfast and friendly staff

gym is very poor could be improve and wormer

variety of breakfast

friendly staff and great room service

variety for breakfast , allowed early check in , airport shuttle excellent, staff friendly and bilingual, room very clean and

bar and restaurants available in a walking

a good size, the beds are big and comfy, the windows open, everything works, there is even a mini bar in the room and snacks and drinks for free

i then felt staff tried to push us to pay for early check in

easy access to the gym.

the beds are comfy and the breakfast was good

the nearest metro station is just about 600 meters the bar has great drink

breakfast was really good

pool, room and staff

the rooms were lovely, staff super helpful and breakfast very tasty. very well run hotel.

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

late check out (midday)

next day laundry service much appreciated

8am no bread for toast , no plain yoghurt left reception did not understand that i didn’t want laundry delivered same day at higher rate

expensive laundry service.

great location,lovely decor and a great breakfast selection

grand foyer, spacious well appointed rooms and excellent breakfast included

no 24 hour room service

location : close to museums and park. comfortable and spacious room with great aircon and wifi.

breakfast was great - lots of choice- fruits, cheeses, eggs, breads, sweets, yogurts, coffee

room service.

got an upgrade. exceptional! breakfast is good

have a good service of bar and food on the entrence, the breakfast was good

super wifi

breakfast was perfect

breakfast is expensive.

amenities such as the gym and water available to all guests.

breakfast was a bite disappointing, some food was looking really fresh, but still was acceptable

hotel was lovely, staff was excellent, bed was super comfortable, shower was great, room service was very fast

kids really enjoyed gym

a great hotel wjth amazing location. fantastic wifi and all. highly recommended.

room service was slow every time we ordered

i ordered room service which came quickly and was really good quality food

d a club sandwich and a beer

i was with family and kids, kids

the english breakfast was absolutely delicious and a perfect way to start each morning

the full portion of churros i ate for breakfast at the hotel restaurant gave me indigestion, but maybe

i would like a coffee maker in the room and breakfast included.

location, breakfast, practicality, closed to everything

excellent no fuss cheap breakfast in the cafeteria, and their menus of the day & menu of the night looked good value too (a

swimming pool a big plus to enjoy during summer days

convenience of location to airport. swimming pool, decent meal.

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

staff were friendly, food was good, bed was comfy, was able to book a late check out (7pm

also, room service was fast and good

ac, food, gym, big bed, spacious rooms, great shower, nice restaurant

great service and pool area and rooftop bar was great

the bed, the shower, the breakfast, the gym

room was very spacious (save for a design limitation where a beam was in between the minibar and study desk) and felt luxurious (+) the 24/7 room service and mini bar was a nice bonus (+) everyone, from the reception team to the bar staff, was welcoming, friendly, professional, and always ready to help with a smile (-)our room could have had better sound proofing from the lounge/ bar area (+)great service and pool area and rooftop bar was great (+) rooftop bar with great views of city, perfect at night (+) - close to the main attractions - live music at night everyday and an amazing bar and team - staff was just great every time - decoration is (+)friendly staff, nice rooms, in house bar and restaurant (-)didn't use mini bar but those not aware may do so and prices inappropriately high.

room service and staff

working there dont help us searching places to go for dinner or lunch, they look like school kids

you’re traveling with young kids you might struggle to find more child friendly and affordable restaurants close by as the area

nice bar /seating area downstairs

a lot of restaurants and shops nearby, very friendly and helpful stuff, clean rooms and tasty breakfast

bar service was excellent, simone always had a smile and knew us by name

staff were very helpful and the gym was one of the best i've ever seen in a hotel

the gym is great and the staff are very friendly

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in advance

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

i should have ordered coffee from room service the night before

site, busses and taxi stop but very quiet during the night which is great when you travel with kids

kids

breakfast was great and staff serving it where super

there are mosquitoes in the room, my kids got bitten.

the wifi speed was the best we ve had in our trip

the staff is very friendly and the kids were warmly welcomed as we checked-in

though it doesn’t have a gym, you can use the one at another hilton hotel 8min away walking

the hotel offers an extensive breakfast buffet at a reasonable price, as well as an à la carte breakfast menu

distance from the atocha train station, minutes away from several major attractions, excellent breakfast, super friendly staff, great rooms

there is a ev charging station in their parking garage (charging is free, but parking is not)

the space in the room is also super comfortable for the kids to play around

had a quick breakfast before we left, but it s really nice

very good breakfast

the space in the room is also super comfortable for the kids to play around

the restaurant also only was open for breakfast and no room service available