how hard they worked to ensure wifi with a new system.

comfortable bed well equipped kitchen

there was no breakfast serve.

was good, washing machine and complete kitchen

the pool is fantastic, the garden is perfect

breakfast was the best we

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

location amazing view from our room and excellent service from pool attendant to bar staff including breakfast

location amazing view from our room and excellent service from pool attendant to bar staff including breakfast

the living room/kitchen were tight and awkward

relevant if you go for ski early), that there is no dinners at the hotel (just small menu for room service) at

the first cabin we were given flooded upstairs while we showered the kids and water started dripping downstairs

breakfast was lovely too

breakfast copious

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

breakfast is lacking (i

wifi stopped working for a few hours. a bit challenging to check in online.

we had to leave before breakfast was served, but they prepared us a breakfast with what they

room and the breakfast.

hotel, great staff, continental breakfast was okay for us

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

breakfast was basic

they also have a big garden and plenty of space for parking

wifi did not work on second floor where i stayed

pet friendly, great views, very clean and very comfortable bed. guys on reception very helpful.

it's located right nearby the road and has the parking which is good

car parking at rear plentiful but should have been secure

breakfast was sumptuous

breakfast, location and stuff

the breakfast was outstanding, which is unusual in my experience

exceptional breakfast! very fresh and delicious.

breakfast was delicious and filling

big room, comfy bed, free parking, nice location, very warm service

free parking available

the continal breakfast offered is fine. good wifi. very kind staffconfortable room but ...

spacious rooms, friendly staff, nice pool, location close to hiking trails

very nice view from balcony, good bed and friendly staff. pool was also nice.

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

sockets, lights and the router for the wifi was behind the tv and therefore reception was excellent

no pool but we located very nice public outdoor pool about 2kms from hotel

helpful staff an issue with wifi was resolved quickly and pleasantly, and good suggestions for where to

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

loved the pool and the breakfast room

has great location and safe parking

lovely grounds and swimming pool

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat

looked like suites, good breakfast, guiet nighbourhood, easy access to m40, free indoor parking

convenient underground parking

it would have been nice if the bar had been open during the day to serve tea/coffee

very nice parking in basements

very friendly and professional staff, clean and comfortable room. breakfast was very good too!

the room, the room service.

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only

parking and wi-fi ,

the room service waiter was rude

we liked the bed comfort and the spa bath

breakfast

staff was super friendly, and the breakfast was awesome!

breakfast not included in the price.

very well located for our purposes, very cheap, nice breakfast, i will come back.

wifi connection was quite bad, had to reconnect every 5 minutes

no complains. perhaps the gym could be somewhat better equipped.

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

property claims to have a sauna and gym

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

wifi not so powerful

helpful staff, clean and good wifi

wifi was not good. didn t work most of the time.

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

good wifi and ok breakfast

free parking, good breakfast, great restaurant across the street, extremely clean

it was difficult to walk to a bar or restaurant (didn't try the one next to hotel as it was too pricey)

lovely and clean, nice breakfast, pet friendly.

breakfast was excellent

free parking, good breakfast, great restaurant across the street, extremely clean

he also delivered new batteries (for kids to play the wii games) upon request

apartment is across the street from some kind of teen club and the friday night we stayed there, kids were out

the kids loved the wii

parking is free and right outside the property

we were traveling with young kids and the house even had toys and books for them to play with

had some wifi issues, but these were sorted

great location, helpful staff, great breakfast, nice bar and cosy.

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the

large space and private lift entry

the bar could have been staffed for longer hours

everything was great and the rooftop bar was incredible ud83eudd29

the roof terrace bar was also a real bonus we watched the sun go down on the aqueduct whilst sipping cold beers

lovely roof top bar to enjoy a drink in the evening overlooking the magnificent aqueduct

they also offered a late check out so we didn’t have to carry our bags with us all day

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

the bar area was very comfortable

nothing really. well the wifi wasn't the best.

i was grateful you had a gym but a few weights would be great

wifi was a little spotty, no kettles or microwaves or anything in the rooms.

comfy bed and good wifi, bathroom maybe a bit outdated

clean and comfortable, close to the main points in the city, wifi is good, staff are very nice

cleanliness, wifi availability

good wifi

however on sunday the bar and restaurant are closed in the evening

awesome parking lot

location, on the main thoroughfare for the segovia sights and parking

free , secure parking

plenty of free parking in front of the hotel

very clean, extremely quiet (pool was still closed), great staff, huge free parking lot

room service system is inconsistent

safe hotel with its own covered parking so even low suspension cars can park there

minibar fridge empty, apart from a couple of small bottles of water

fantastic spacious, secure outside parking area free of

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

wifi, very unusual in hotels

they don t offer room service, but i guess that is why the price is so wonderful.

poor wifi reception in the lobby area.

staff is very supportive, and the rooms were super clean and every day we had room service

from the room you get a glimpse of the golf course

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

wifi works well all over the place

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

my only complaint, an erratic wifi connection, seems to have been fixed recently.

fairly good value for money, stable wi-fi connection, large room and no problems with parking.

beds and showers were excellent. parking was super easy and available for free.

gym

restaurant and bar were closed. poor wifi.

wifi worked well and you could also get service in the room as well

not a pleasant experience trying to check my wifi connection knowing as well that checking out on time depended

wifi quality

room size is small, breakfast is average. very small gym, no swimming pool.

wifi is very poor on the 5th floor - unusable

wifi connection unstable and not always working

pool opening at 11am is too late in the summer heat.

i like that it has a gym as well, even though not as extensive as i would expect

gym with new machines was a big improvement on my previous stay

gym equipment did not match the picture

like really smooth wifi, which is not so common

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

comfy bed friendly staff good wifi local shops

was really good reviews regarding the gym however there was broken machines (certain chest exercise (pec fly)

gym, the room furniture, the bathroom

open when we were there during the whole weekend in fact which was a shame we were asked to order room service

nice, modern, clean hotel with bar in lobby. underground parking.

very nice hotel close to my work good breakfast nice swimming pool

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

service friendly everything organized pool good seating outside close pool relax food good thanks again for exe

ordered room service one night

there was a sheer lack of room service- they did not even bother to replace the towels

poor wifi signal and sometimes there was not hot water in the shower

the room itself was ok but the wifi connection was weak and sometimes i couldn t get it at all

not so clean and wifi did not work in the room. i had the 315.

good wifi connection, nice staff, good location

one of the receptionists was kind enough to let me try other available rooms is i could get good wifi

5 mins walk to metro and refe station excellent location and restaurant was really good, so was room service

location (near our office) breakfast choice, bar food and staff.

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

wifi is high speed

room size was good for me and the room very clean, receptionist and room service was very good

the breakfast hot food is pretty basic

it also had the nicest or strongest mini bar i have ever seen

the bed was very comfortable, the room and bathroom clean, the wifi adequate

in a super-great part of madrid, which is not to say the neighborhood was without its charm), the pool was great

in the restaurant does not begin until 8pm (culturally appropriate but inconvenient for us with kids- if you

it s time for renovation also room service closes very early

the room service doesn't answer to the calls . you need to call to the reception.

on arrival with a family of 5 (3 kids under 6), we were told check in would be 2pm without checking my name

not so good wifi connections,

very annoying when you have little yelling kids in the opposite room (i have to say

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

the breakfast buffet fantastic and the casual dinning at the lobby very good

wish the price of drinks at the bar could be comparable to the local bars but it is the same with any hotel

the bar and lounge was very comfortable with good food and drinks

clean and modern, great vibe specially with kids

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

cleanliness, nice staff, good facilities, strong wifi, comfortable beds

the gym was terrible. the location was a bit far from anything.

the gym could be improved

reception staff and bar staff were all lovely

wifi was good and the air conditioning worked well

the free wifi was excellent

very friendly helpful staff, great price, good wifi.

breakfast friendly staff, helpful with kids good wifi connection close to metro station

room was clean and tidy every day, and the wifi was fast

such as kitchen and laundry

not ideal for two large adults sharing it

wifi speed is ok.

not sure it would be ideal for two large adults sharing

the wifi seems to work well, although there

wifi was spotty - we had to stand in the hall to get it reliably.

several different types of business close - restaurants, laundry

very stable wifi (colleague in the other room was satisfied though), breakfast consists mostly of sweet and

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

really fast internet wifi to download a movie within half an hour, and super clean bathroom with disinfected

the bar closed early.

great breakfast and nice bar

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

breakfast was very good,

mini bar with fruit juices, water and can drinks, replenished every day