hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes

having the restaurant and bar downstairs was so convenient and dinner was fantastic

bed was comfortable and room was clean. hotel bar and bar staff were cool.

gym. could be open 24/7

services , the gym , the restaurant was closed for lunch and dinner.

gymnasium equipment is limited and very old

gym and pool was closed

regular price over 100 is too expensive for a facility where the gym and swimming pool is not ready for use

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

close to shopping center, good wifi. friendly stuff

a mini bar in the room is advertised but there was nothing in it

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

good price wifi allows pets

hotel advertises itself as pet friendly, but does not say that you are not allowed to go to the lawns around

free parking, good breakfast, great restaurant across the street, extremely clean

nice parking possibilities

the gym was in the basement but i was pleasnatly surprised there was a gym at all

staff is very supportive, and the rooms were super clean and every day we had room service

the prices in the bar also very high and did not the quality

wifi doesn't work

also the bar has a small snack menu with pizzas etc

room service, has some improvements needed

large room and clean. everything works and we had wifi

close the bar and restaurant friday to sunday

missed the hotel bar for a drink

no restaurant or bar facilities at the weekend

mini bar fridge not working, shower broken support so you need to hold it with 1 hand

bad room service

cosy bar restaurant attached

set in an awful area , it s adults only and go at your risk.

good breakfast and good privacy

i love has pool and a nice decoration

this can include food (the breakfast was the worst ever), but can include whatever you like (room magazine to

we didnt get a breakfast.

the buffet style breakfast was okay, nothing fancy. we walked 10 minutes to have dinner at

good value for money. friendly staff. free parking. excellent place for travelers by car.

the breakfast was excelent and all the staff was very friendly

breakfast is not bad, but could be better, did not have any cheese or ham, but the pictures showed

the staff are all friendly and always helpful. wifi was very strong so we could work.

wifi, very unusual in hotels

they don t offer room service, but i guess that is why the price is so wonderful.

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

poor wifi reception in the lobby area.

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

decent rooms and wifi

good wifi and ok breakfast

parking is free, and the hotel s location is convenient for travellers with their own car - easy

there was a large parking area, and the rooms had excellent air conditioning

very nice hotel. friendly staff and great attitude to our pet.

easy parking

really helpful lady on reception when we arrived easy parking on site dog friendly

wifi was non-existent. very bad for business

wifi signal quite low in the room. working only in a position.

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

wifi - we had to glue our noses to the bedroom door to download anything in the first room

the breakfast was amazing

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

no 24 room service

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

no complains. perhaps the gym could be somewhat better equipped.

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

welcoming, pet friendly with welcoming helpful staff

location and ev charger

wifi in the evenings was weak. no kettle in the room

easy to find and free parking. near a big supermarket.

the parking at the hotel is very spacious and free

very good bed and excellent breakfast. the 3rd time i stay in madrid in this hotel.

not open after breakfast and no bar

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

breakfast

wifi and heating worked well

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

staff was super friendly, and the breakfast was awesome!

free parking, great breakfast, friendly staff, nice room

not good wifi.

there was no bar, restaurant or room service facilities (they appeared to be permanently closed)

that there are no tea or coffee facilities in the room only in reception and the minimum order on room service

breakfast

underground free parking is a plus

parking and that's it.

private parking, blackout curtains, barely even any interaction with the staff needed

i enjoyed the parking arrangements too

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only

the room service waiter was rude

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

a very good hotel for both relaxation (pool) and sightseeing in madrid

parking is easy and plentiful

in smart gardens with pool

no bar on site

wifi was stable.

there is no room service available during the day

was great as i was working at the golf club near-by

we missed it we took a pack up breakfast one of the days but it s not the same restaurant and bar closed

fantastic spacious, secure outside parking area free of

wish the hotel had a laundry room

good free wifi and room with enough power suplies for computer and charging devices

the wifi signal was a bit weak.

cost & parking options as well as good wifi coverage

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

good speed of wifi

good value, good size rooms, clean, wifi. car parking on site for 8 euros per day

very spacious room, clean and comfortable. good breakfast. good wifi.

decent wifi connection and signal good fruit selection at breakfast

wifi was faster than the optical fiber connection i've got at home, best internet access in a hotel

quiet room and reliable wifi, good choice for breakfast.

station and with a large carrefour supermarket next door together we a great local traditional bar / restaurant

very attentive, very clean hotel, free underground parking, next door to train station and metro

equipped gym

ample space, free parking, easy access to restaurants, and super-friendly staff

easy free parking english speaking and helpful staff clean room sauna and turkish bath in the gym unbelievable

wifi can work poorly sometimes

lack of room service after 11pm (arrived at 11.05...)

the was no room service option either

wifi works well all over the place

big rooms. laundry service was excellent.

the bedroom was very comfortable and room service was good

late check out, free parking and 24 hr front desk

it didnt put off my stay, but i would of liked room service for breakfast.

wifi didn t work for iphone users.

great wifi, comfortable, good value for money, friendly staff

good wifi

no bar but had bittled beers

no real bar just machines, staff were great,

the beers at the little bar was hot

the wifi was completely unusable on some days

great quality hotel, rooms were excellent, good gym fantastic pool great restaurant.

breakfast, the room, the staff

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

breakfast room and bed

area is great, good fast and free wifi

wifi offered free was an unsecured network

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

wifi was good too

thought that the wifi was very poor & the room was quite warm

wifi didn't work.

they could of informed us there was no room service

the room service being once every two nights

towels were really cheap material was and old, they didn't not have shampoo, the laundry prices was really

room service at 9am

kitchen, laundry and cafes were very good

kids loved the pool

ordered room service it came in a bag with disposable cutlery

laundry does not work all the time. my isle door does not work properly.

fast wifi very very helpful staff who gave us time to give recommendations of places to see &

wifi worked well and you could also get service in the room as well

not a pleasant experience trying to check my wifi connection knowing as well that checking out on time depended

enjoyed use of the gym and cafe

the working areas are perfectly well designed for remote work and the wifi is pretty good

with inviting social areas, comfortable workspaces, a ping-pong table, a playstation 5, free laundry 24/7 and

special thanks for a well-equipped gym, one of the best hotel gyms i've ever seen

we were thrilled they had a free laundry room

wifi is good

my window had views to a cover parking

only positive point with this property is the comfortable bed and parking at street in front is guaranteed

wifi connection was none existence in my room

no swimming pool

gym was limited in terms of machines and equipment.

needed the breakfast bar to be open earlier than 0730

slow lifts if you're on the upper floors & poor wifi

good wifi

rooms can be bigger and wifi can be better.

the wifi signal in the room and elsewhere in the hotel was excellent

drinks served by pleasant bar staff

gym is very small and some of the equipment didn't work

breakfast could have more variety

the wifi was slow in the beginning but got fixed fast.

rather disappointed with room service

breakfast options were great and reasonable - and cute food places on the same street so you don

breakfast was varied. the hotel is close to main street: gran via. i really liked the hotel.

the room was very spacious and there was a huge terrace. breakfast is very good.

close to plaza and food courts. nice breakfast at hotel. nice staff

gentlemen at the front desk and especially the gentleman in the lounge bar had the best service

good infrastructure and pet friendly place.

the wifi connection had some problems

pet friendly, clean and had all we needed

there is also a great playground nearby (for those who travel with kids)

the pool is open from morning until night but only from 2-4pm for kids

i booked a family room that supposed to occupy 2 adults and 2 kids ( as shown in booking

inside pool belongs to an external company so if you would like to go you pay an extra fee of 15 per

breakfast was

service staff spa food location

the room was good. good airco good wifi

choice of food for breakfast

breakfast was ok

- poor breakfast

wifi

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

the breakfast was excellent

the breakfast team couldn't have done more to make us feel comfortable; very accommodating and very

cafe was great for coffee and breakfast

the room service was expensive and the waiter was rude.

we also enjoyed unformal lobby bar every evening

the spa is a lovely place to relax after a day exploring the city

small fitness center. not a lot of choices for room service menu.

were technical issues with the tv in the kids room multiple times

good location, super clean, great breakfast, cosy spa with gym and pool

pool is only 1m deep but still good to swim laps and has a good sauna

-room service top notch

good wifi, good breakfast buffet

was no bar open in the day due to renovation which is ok but they should inform as we arrived but couldn

the bar in the lobby was closed and the pricey vendo machines.

quiet and peaceful location is very nice especially if you travel by car (it's great to have free parking)

the gym was a little small

the hotel is immaculate and the pool and bar were great for an afternoon escape from the heat

the spinning entrance gate maybe, my kids got stuck there a few times !

i was with kids who were hungry and tired

the highlight has to be the rooftop gingko bar which closes at 2:30am and is so vibey and a beautiful panoramic

we booked a junior suite and ended up with a separate room with pull out sofa for the kids, which was great

helpful and polite staff, spacious room, comfortable beds, beautiful bathroom, fast and reliable wifi, excellent

location across a lovely park for kids hidden in the square, large family room with all amenities, very clean

busy the small pool got

amazing hotel, great location very comfortable and spacious rooms. amazing breakfast.

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

room clean and spacious, air con and wifi worked

wifi was working but a little slow (maybe just in our room) walls are quite thin

lovely room reception staff and bar staff very friendly and helpful.

everything was spotless, the reception and bar were fantastic!

room heat. wifi

even the wifi username/password was assigned to her name when it should've been me

wifi was good as well

tv configuration didnt work well, wifi unsafe and not very effective

no laundry facilities

wifi signal was not always stable.

the room service was a bit chaotic as it is an external restaurant but the rest all went well.

the staff are all super friendly and the pool area is a nice place to enjoy some time in the sun

air conditioning is perfect comfortable extra large double bed perfect lighting in the room fast room service

location- we didn't need to get a taxi or the metro anywhere, really comfy beds and the rooftop pool and bar

remember the name of the staff member who checked but he went above and beyond and gave us an early check in

centrally located. friendly staff. the hot spa bath was a real treat.

staff very friendly, location , room service

roof top terrace and spa amazing! beautiful views

room w a balcony and spa tub which was enjoyable after a long day walking around madrid