found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving

and great breakfast

excellent wifi connectivity if you need to work

super clean! loads of parking places. close to many shopping malls

pet friendly/ close to main autoroute /spotlessly clean

silly idiots parking so close to own car couldn't open door to get in

wifi, very unusual in hotels

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

poor wifi reception in the lobby area.

they don t offer room service, but i guess that is why the price is so wonderful.

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

staff is very supportive, and the rooms were super clean and every day we had room service

helpful staff, clean and good wifi

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

decent rooms and wifi

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

wifi was not good. didn t work most of the time.

it means the restaurant and laundry close on the weekends and holidays

bed was comfortable and the food i ordered through room service was better than expected

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

the gym because it was destroyed and i had to fix it myself

fantastic spacious, secure outside parking area free of

used the gym a few times and it had what i needed so it was great

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

parking to keep ice off windscreen

only kids dare to go there because you know

location staff friendliness wifi

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

good car parking and free wifi

they don't have many cots or any small extensible beds for kids.

dinner good value and breakfast better than expected

there was no bar, restaurant or room service facilities (they appeared to be permanently closed)

breakfast

near no bar restaurant supermarket

nice location - extremely good breakfast- staff very nice and cordial

we felt like in the clouds and, although we didn t realise when booking why this was an adults only hotel

parking and wi-fi ,

parking and that's it.

nice hotel , good parking , good breakfast

private parking, blackout curtains, barely even any interaction with the staff needed

us in within 1 minute with no information and when i asked questions about where the room was and breakfast,

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral

concept of double stage lodgement with 3 rooms and small kitchen was interesting

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes

wifi needs improvement and staff were a bit nonchalant. it is also very far from madrid.

lobby, bar and common spaces in general perhaps they should start thinking about renovation.

wifi was too weak, bed was uncomfortable

2) the page of room service in english didn't work and the guy in reception said: it's not my problem, you must

good quiet rooms, nice breakfast spread and very helpful staff

mini bar with fruit juices, water and can drinks, replenished every day

not open after breakfast and no bar

was literally in the middle of nowhere and no bar or leisure around

very good bed and excellent breakfast. the 3rd time i stay in madrid in this hotel.

free on site parking, spacious room, friendly staff and good location 30 second walk from a bus stop that takes

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

wifi can work poorly sometimes

from the room you get a glimpse of the golf course

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

big rooms. laundry service was excellent.

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

was no bar on site, we didn t have enough pillows, there could be more umbrellas and lounge seats at the

loved the pool and the breakfast room

bar was not open until 8 pm

the hotel is located close enough to town too walk, but parking is also very convenient

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

wifi worked well and you could also get service in the room as well

not a pleasant experience trying to check my wifi connection knowing as well that checking out on time depended

room service was bad , no laundry, little bet far away

regular price over 100 is too expensive for a facility where the gym and swimming pool is not ready for use

comfortable hotel which is pet friendly

is a gym, which i suppose is a plus, but it's terrible

wifi is excellent

late check out mas tarde

comfortable, nice staff, good breakfast and a small gym

no bar or restaurant on friday and saturday

no restaurant or assistance in organising takeaway food no bar

close the bar and restaurant friday to sunday

the gym is good and the sauna is available as well

the pool is small.

the rooftop is great too, with a pool and bar to chill

loved the rooftop pool and bar area

gym was limited in terms of machines and equipment.

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

the wifi has to be connected through a webpage, there was no ay to connect the tv to watch netflix or

wifi and heating (heat pump) worked perfectly

very slow wifi connection in the room.

also we were with half board and the breakfast and diner were very delicious

also, delicious breakfast buffet

wifi unreliable, streaming or voice calls would cut every 5 or 10 mins

location, friendly staff & fine breakfast

access to gym center

no wifi in room

they could of informed us there was no room service

amenities such as cups, cutlery (knife, fork, and spoon), hotel slippers, cotton pads, and a laundry bag

didnt like the bed it was not confutable and no wifi connection in the room also the electrical output are far

the room service being once every two nights

rooms and wifi can be improved

ice machine or room to put your drinks in the mini bar - only a small problem and frequent in

amazing breakfast every day, the bar, lobby and pool always have a good atmosphere

swimmingpool had an age limit and our two kids could not use it

internal pool under payment and with very limited time for kids (we booked the hotel because of the pool), and

the room was good. good airco good wifi

the room was very spacious and there was a huge terrace. breakfast is very good.

location, great room with kitchen facilities, air conditioning and comfy bed

the breakfast buffet and room service

breakfast options were great and reasonable - and cute food places on the same street so you don

apartment well equipped with a handy little kitchen with plates, bowls, a pot and pan

excellent breakfast, excellent wifi and in a great area just minutes away from the places espagna

great location. friendly staff, coffee shop, bar, restaurant. early check in.

the hotel has everything you need, breakfast, brunch, dinner even a gym

ingot injured with a screw in front of the mirror wifi was not working

also , supermarket a few minutes away as possible also to cook on the hotel in a shared kitchen

used the laundry as well, they helped me with it and made it super easy

the working areas are perfectly well designed for remote work and the wifi is pretty good

did some laundry one time and that worked pretty well too

also great rooftop bar with good music and fair priced drinks

facilities are very thought through and allow anything from a good gym workout, a swim or lounge with a view

no swimming pool.

breakfast was very basic with very limited options. no gym or pool.

breakfast was fabulous, and they always had more than enough

more of a lounge bar area and snacks

location right next to subway station beautiful hotel with a bar on-site room was comfortable helpful

wifi pillow and mattress not comfortable toilet was broken for 12 hours and they couldn t give us

room was tiny. wifi very bad

room service

room was tiny and dark, staff was rude and my belongings were left in random places after room service

the wifi signal on my room was sometimes dropping, maybe because of the walls.

the hotel staff (reception, room service and breakfast) was kind and helpful throughout our entire stay

was great, but i recall the hotel laundry services to be quite inflexible with timing

connected by a part of the hall way that could be closed off which was very convenient with small kids

* the room service menu was not very clear- i thought that i should ask the hotel to order for me & i

view, ease of check in, early check in permitted, breakfast, staff friendliness

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

great location near metro and convenience store complementary stuff in bathroom included strong wifi

clean (u do hope they know to appreciate their cleaning lady) and was in a very good shape; wifi worked fine,

very stable wifi (colleague in the other room was satisfied though), breakfast consists mostly of sweet and

poor wifi.

spa could benefit from addition facilities such as a steam room and a jacuzzi pool.

the kids loved the pool

pool could gave been open a little earlier. on a short break 11am is a late start!

i had to say something then the room service pasta we ordered was nearly cold when it got to our room

room service was somewhat limited

pool at 21st floor has amazing views and is really nice to take a break from city exploring

location was great, nice modern hotel. lovely rooftop bar. great room service with nice food.

location was great. room was very comfortable. breakfast was excellent. rooftop was a treat.

i loved location and the service. room service and burgers was great ud83eudd73

the rooftop bar offered amazing views and great cocktails

room, breakfast, flexibility to give us a late check out, location

ordered room service but never showed up and no explanation

staff were very accomodating good location, clean and modern, my kids enjoyed the pool.

the reception staff were fantastic the room service was good

good location, pet friendly

you should not knock the door and ask for laundry in the morning

the hotel provided very good breakfast, comfort and fast wifi

due to covid restrictions bar was unable to open in evening.

were very friendly and professional on arrival and throughout my stay, the bar staff was especially good and

the wifi worked very well

breakfast was great and diverse

the rooftop bar and resturant is very good

the breakfast and the location

hotel, spacious room and bath, large tv (although didnt use it), fast wifi

vegetables....pls add to breakfast.

all of the reception staff were so friendly and helpful as was the concierge and the staff by the pool

having to check in on facebook to access wifi

room service was easily accessible, timely

wifi wasn't reliable

works, big shoutout to the complimentary wifi it just works perfect

- comfy bed - great location - good wifi - midday checkout

room heat. wifi

tv configuration didnt work well, wifi unsafe and not very effective

even the wifi username/password was assigned to her name when it should've been me

wifi was good as well

to show my displeasure, but they didn't care nor the teachers or adults didn't disciplined the kids to behave

kitchen is also well equipped with anything we needed (like fridge for cold water and heather for

excellent wifi (fast, easy to connect with direct

the wifi disappear from time to time

is very good, staff are very nice, shower was powerful, wifi works perfect, a/c, fridge, balcony, breakfast is

, free wifi fast enough, 20 mins walk to most tourist place, close to lots of bars and restaurants and

did experience some trouble with the wifi at times but manageable

feel at home so don't mess, or because the staff are keeping them clean (or both) brilliant wifi and lots of

wifi signal in the room (top floor), we couldn't open the window in the room (only in the bathroom)

they offered us early check in and to keep bags 12 hours after checkout

the room is confortable, with a small kitchen, very clean

as a suggestion, the kitchen should include basic items such as salt, olive oil, pepper, and vinegar

very good hotel for very reasonable price. good breakfast. kitchen in the room.

we had little kitchen in toom too which was convinient when travel with kids

confortable, the kitchen in the room was excellent and practical. excellent location!

no restaurant, though they did offer room service, but the food was pretty bad and overpriced

everything, the hotel is one of the best, the position is perfect, the breakfast was very good

no room service ie tea coffee facilities

room service was not good

breakfast could be better

gym facilities were terrible

the bed was comfy, the breakfast was pretty good, and the wifi was excellent

were a bit old, the tv was old, the remote control was broken, the room was very hot and the wifi was really

wifi, tv channels, lift good: cleanliness, bathroom, narrow corridors leading to room, fitness gym

nice lobby, gym was basic but decent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

very friendly helpful staff, great price, good wifi.

wifi was good and the air conditioning worked well

breakfast friendly staff, helpful with kids good wifi connection close to metro station

room was clean and tidy every day, and the wifi was fast

an internal restaurant for meals (but there are excellent ones in the surrounding area) and the breakfast is

great wifi and room service was very good as well

the room telephone didn t work we couldn t order any room service or contact receptionist.

no room service or dining or bar area except for breakfast.

we had a great time though only going to sleep because lobby area to small for resting and no bar for drinks

***very*** fast internet on the wifi location close to tetuan and cuzco stations; also a 24 hour carrefour 2

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option

the pool is fantastic and the entire facility has so many extra rooms

the pool was very pleasant and it was a great experience to explore the communal areas

all the services were fine, wifi, tv, aircon, hot water, etc

breakfast is beautiful too - the tortilla, cream cheese with possibly a jam on top & serrano ham

location within walking location of all major sights wifi works without problems helpful staff that changed our

breakfast, comfortable bed, well lit, good breakfast pption, centrally located.

loved the location. mayor attractions in walking distance. loved the breakfast.

pool closes early

gym on the roof is never in use, windows and air condition are closed, and in the sun of madrid it

the hotel also provided a packed breakfast on the day we took a tour to avila and segovia, the starting time

spa jacuzzi was a lovely touch and the location of the hotel was very good for the metro and for

room w a balcony and spa tub which was enjoyable after a long day walking around madrid

wifi not superfast but good enough

one night i had to beg for someone to prepare the sofa bed for the kids

wifi is very poor connection.

expensive laundry

family friendly, was definitely a plus, as we were travelling with 3 kids

food / bar was great

there were kids running and yelling in the hallway and on the stairs for hours

breakfast was well stocked

unfortunately during our stay for the 2 nights, the hotel was full of kids, noises, and having breakfast there

great position in central madrid, good breakfast and wifi, and a fair price.

accessible, good service, spacious rooms, exceptional breakfast.

they can be more better in room service

stayed at the fifth floor and there is a wifi problem

loved the breakfast, the shower, the comfort of the bed, the little balcony we had connected to the room,

i couldn't connect to my corporate network to download emails using the wifi

perfect location, tasty breakfast, lovely staff

had the breakfast once which was great

the breakfast was wonderful! great selection of food and beverages.

wifi is hit or miss depending on room location

key points - location, breakfast, wifi and willing staff.

the breakfast was really good and worth the extra 7 euros

travelling with kids the safety features were important for us and the hotel provided it

location was perfect, it was close to everything the room super clean and elegant really great breakfast with

this hotel if you are traveling with celiac people, they have many gluten-free products for breakfast and various

the breakfast, served by the owners, in the house kitchen

pictures of property on line showed a picture of a restaurant and bar but they are at a different hotel

welcoming, pet friendly with welcoming helpful staff

location and ev charger

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

wifi in the evenings was weak. no kettle in the room

has amenities to cook, and also washing machine in case you are staying longer and need to do laundry

good quality wifi signal

lots of extras like laundry and kitchen

rooms were large and clean, wifi was strong, had free k-cup coffee in the morning

wifi and netflix worked great

very clean and comfortable rooms, great facilities (lovely rooftop pool & bar area) and the breakfast was

the room service charges seemed very expensive, especially 12 for a bucket of ice,

we also had a worker take my kids yogurts after having to leave because he wouldn't let my son sit on his knees

others maybe slightly earlier pool opening but understand closing at 7 as the pool becomes the roof top bar

good wifi connection

the breakfast is delicious

was no room service and the car park was quite difficult to find even with an 8 page print out, valet

we had a very pleasant stay at ocean drive. everything was just perfect. pool is very nice.

breakfast was amazing ! fresh fruits, the croissant were excellent, so were the cold cuts

could hear everything happening in the corridor and rooms (cleaning, other guests) very limited room service

wifi poor and safe broken

one of the receptionists was kind enough to let me try other available rooms is i could get good wifi

not so clean and wifi did not work in the room. i had the 315.

wifi didnt connect in my room.

poor wifi signal and sometimes there was not hot water in the shower