room and the breakfast.

despite being little unhappy with the noise from the bar

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

hotel, great staff, continental breakfast was okay for us

there was no breakfast serve.

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

r the winter) and a pool and great garden space for the summer

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

breakfast was the best we

the room for my husband's birthday

r a payment) and offered more treats the jacuzzi at the spa the beautiful bungalow we

the view was amazing. plenty of parking. accommodating to special diet.

in winter it was quiet so we had the spa all to ourselves

nice pool, pleasant staff. excellent gym.

only disappointment was that the pool wasn’t quite open yet because it was early may

beautiful views, a lovely terrace and an amazing swimming pool.

very nice view from balcony, good bed and friendly staff. pool was also nice.

peaceful, nice pool, close to mountains and town. good parking - free!

lovely pool and garden area

breakfast was lovely too

breakfast was incredibly delicious and the staff super friendly

the breakfast was also delicious

breakfast: very good value for money

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast was delicious and filling

breakfast was amazing

breakfast, location and stuff

exceptional breakfast! very fresh and delicious.

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

lovely grounds and swimming pool

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

the rooms were nice and clean, the pool is great

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

- parking - reception area

car parking at rear plentiful but should have been secure

they also have a big garden and plenty of space for parking

parking is very easy

room service food was quite good

private parking, blackout curtains, barely even any interaction with the staff needed

when we arrived into our room found the room service options were fascinating, which included a range of toys

the room, the room service.

nice hotel , good parking , good breakfast

amazing, parking in site, really good quality, high standards, kind people working there

wifi was too weak at the room no kettle available at the room

free parking, breakfast, location

wifi very good, able to stream tv

the wifi. it doesn t work in the bed room. it he signal is too weak.

free parking, great breakfast, friendly staff, nice room

friendly staff, and accommodating my need for late check

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

good location nice breakfast

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

property claims to have a sauna and gym

it was nice to have a gym in the building even tough it is very small

one of the plates in the snack bar was quite low quality for such a place.

no complains. perhaps the gym could be somewhat better equipped.

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

decent rooms and wifi

good wifi and ok breakfast

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

helpful staff, clean and good wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

the courtesy of management due to a late check out i didn't fully comply

room comfortable, good continental breakfast

clean, nice staff and good breakfast

great location for shopping and costco trips. nice facilities. clean. good breakfast.

breakfast, bed, free parking

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

because my kids loved the place

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

service, cleanliness, bar and restaurant

clean, cozy, nice personal, tasty breakfast

problems with wifi on the last day

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

breakfast, very good coffee, friendly and helpful staff, very clean, warm atmosphere,quiet area of

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available all the

the gym is very much non existent

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

room service etc

the gym is missing a lot of weights

facilities are basic - small gym, no pool, tv channels basic and no english channels

room service food not so great. cooked breakfast could be better as well.

a lady named victoria who delivered our room service was fabulous, very polite and friendly

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

a mini bar in the room is advertised but there was nothing in it

the bar area was very comfortable

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

only croasan or tost but tost you must to pay because is not include in breakfast

it even had a small kitchen which of course we didn't need but lovely to have that option

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

having the restaurant and bar downstairs was so convenient and dinner was fantastic

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

from the room you get a glimpse of the golf course

not possible to get a coffee until 11 when the bar opens

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

staff is very supportive, and the rooms were super clean and every day we had room service

very nice and varied breakfast

no facilities ... no gym ...restaurant has limited menu

great breakfast! comfortable bed and stay as very quiet. excellent facilities and very clean.

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does not make sense and the gym itself very

all staff unbelievable helpful and friendly, breakfast

gym and spa was not working which made us upset.

gym and pool was very good

bar service inside the hotel, they said it s working just during weekdays, not weekends

there was a swimming pool next to the gym but this was out of use

gym and pool was very good

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

the mini bar is usually not supplemented

the pool is amazing too and in general the stay at the hotel was really pleasant

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

the hotel is just across the train station and is extremely convenient for early trains the breakfast could be served earlier, 7 am was too late for me

great customer service, breakfast & pool.

nice and comfortable room with good buffet breakfast, very close to chamartin station

gym is very lightly equipped, and honestly, i feel like calling it a gym at all is very generous

the breakfast was good, but there is no room service at the breakfast time, we wanted to order just coffee in the room but it was not

bed was super comfortable, the breakfast was delicious and had lots of variety even for my very arfid brother

the bar outside and the food was excellent

wifi a bit intermittent

there are no sun loungers in the pool area. the hotel offers pool towels at a low cost.

i would love to have a coffee machine at the property and the gym open earlier than 9am.

gym access has to be granted separately in order for the room card to open the door

covid has impacted services (gym sanua)

gym needs to be reserved in advance in order to use

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.