the wifi didn't seem to work on my computer

was clean i asked for an early check in and it was ready for me half an hour early

the gym was always clean and offered complementary water and towels

the gym was basic and both treadmills were not working during my stay

breakfast was good and having a drink in the bar after the theatre was a great end to the evening

wifi slow and unsecured but everything else very good

center in the stratford-upon-avon historic area excellent restaurant and breakfast convenient wifi

room service breakfast! staff are great! interesting rooms! good location and really very quiet!

amazing breakfast and historical value of the property.

bar was perhaps a bit pricey, perhaps a slight discount for guests at the hotel when they are

location, really nice feel in the chill out areas, great buzz in bar in the evening for dinner drinks

extra plus points was the offer of 7 per person at the bar instead of getting room cleaned was a great idea, superb bathroom, dimming light switches,

the bar and restaurant were great

wifi didnt work in the mornings in my room, but i believe as this is a new hotel this is just

lovely room and hotel setting. room service was tasty.

wifi access was not straight forward as there was an issue with service

no gluten free bread at breakfast.

good wifi

clean and tidy breakfast was very nice

secure free wifi was definitely an added bonus

the attitude of the spa attendant!

pool which kids enjoyed

great having a ev charging point in the carpark

it was good value given the proximity to the town centre and our kids loved having access to a swimming pool

the hotel covid measures were exceptional and the terrace bar for food was 100 percent the best i have come across, it has heaters and fire pits and even

changing rooms and shower facilities in the spa needed extra attention

- free wifi

service could have been better and information could have been shared about accessing the spa facilities when we booked in

great location, bar area is very cosy

clean, well organised , staff were pleasant and helpful room was always cleaned and tidied room service availabilty if needed

pool and gym included in price

we didn't use it this time but breakfast was very very good and so was room service

use of spa was

wifi connection weak

location was amazing, staff lovely, room service quick

was wonderful spa was fabulous- had every corner covered grounds were great especially with the golf course on

staff really helpful, leisure facilities a bonus, rooms really comfortable, ev charging on site

hotel, very dog friendly ud83dudc9c, lovely staff, good breakfast, good gym/ pool, great location

poor inside, not much they could do about that but just a little fyi, having said that the free wifi was a great quality, not

wifi was also spotty

good location . reception desk was excellent offering fresh milk ,ice,advice on parking etc.

always clean , easy access to parking friendly staff

very nice comfortable room, good parking, great location within mins of stratford upon avon

good breakfast. free wifi and parking

the bar is shut at 9pm

plenty space in restaurant/ bar, tasty food, fast wifi, soo big free parking

my friend enjoyed the pool and gym facilities

in my opinion not enough disabled parking spaces only five

pool for the kids

wifi reception was poor in my room.

breakfast was excellent and the location was excellent for our needs

good parking easy check in nice large room

a little worn in places needed a touch up of paint there s no room service as stated as we were told by a member of staff at reception when we called tea tray

loved the comfy beds. wifi and breakfast was great. the staff were super friendly.

we need to leave the hotel prior to breakfast being available, the `room service` breakfast was limited

bar tender made my husband some lovely cocktails which he said were 10/10 we then opted for some room service which was lovely and i must say overall the prices for food is really good value

asked for a sandwich from room service to be told everything g was shut

no wifi in bedroom.

the pool and spa area were outstanding and thoroughly enjoyed by the kids

lots of parking and it s free

lovely and clean, lovely swimming pool area my daughter really enjoyed.

gym and pool good

basic clean room with comfy bed. nice shower. good breakfast. nice spa and gym facility.

single track road to get to the hotel, and the gym was dated

we enjoyed the spa and had an evening meal in the brasserie and an after meal drink in the bar area

great wifi

good breakfast in a good location

fast wifi

great breakfast included

nobody's fault but the wifi went down in the evening, so unable to purchase anything, staff dealt with it quickly and

the staff were very help and the gym was good

breakfast was a joke

good gym, good breakfast, fast

room comfortable and very clean. excellent food. well equiped gym

bluiding and very peaceful surroundings air-conditioning in the room and an excellent breakfast

is excellent, 2 minutes from local pubs and bars and just a 2 minute drive to the castle

shower was adequate rather than invigorating and the wifi was unsecured and rather intermittent

breakfast was not what we expected based on the previous experience in the bar and restaurant

when i first got there i couldn't find 24hr parking so i went in to ask if anyone knew behind the bar a young lad from birmingham was super

,the coffee room/ bar facility s were all spot on the breakfast was good choice and delicious the sunday night rate

the size of our bar bill

the pool was cold and wished they had a jacuzzi which was warm.

spa treatments online didn't work and confusion at spa reception when we arrived

spa is amazing

bar was disappointing the bar in the brasserie better but could be improved

clean modern room bar and restaurant clean and good value staff very helpful

hotel in a lovely quiet location, clean comfy room with all the amenities needed, good on site parking, friendly helpful staff and a great breakfast, what more could you ask for

clean, good wifi, comfy bed good parking

channel selection was poor, but wifi and laptop overcame that

friendly and helpful staff - comfy room well appointed good wifi -lots of easy accessed

staff were flexible and helpful in enabling an early check in

i emailed them directly twice the day before my arrival to politely ask if early check in was possible: no response

i called and spoke to staff the day before to enquire about an early check in to allow us time to get ready before our event and they were very accommodating with

fantastic, friendly, helpful staff who were more than willing to accommodate our request for an early check in as we were attending a family funeral and wanted to change before the service

comfortable rooms. room service very good

room service had changed

breakfast was yummy

andy at the bar was great

kids running round slamming doors was annoying but it is school holidays so can live with it

late check out at 11am so not rushed

was lovely spacious room for 4 of us (2 adults, 2 kids)

we were having a bit of a break from the kids

house, had a very warm atmosphere the bar staff are very friendly, hockley house didn't have lots of staff

a lovely bar meal and took part in the pub quiz, very welcoming locals

very clean and a delicious breakfast, the land lady gave us a late check out, much appreciated, thank you

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

the staff wasn’t the fastest at serving you at the bar but not a major issue.

delicious breakfast and early check in (from 2pm) and a decent check out time (11am)

lovely bar area,pleasant staff,great restaurant.

room service

room was cold laundry stacked in hallway outside of room

parking was easy, access was easy and the room was exceptional for a 3 star rating

the bar prices

we slept like babies loved the temple spa toiletries too-smelt divine

finally, ordered room service

the breakfast was a la carte and there were plenty of walking roots, easy parking.

beautiful environment, lovely room, breakfast was brilliant, bar food and drinks very tasty and dinner at hook on the sunday was

slightly more facilities. outdoor pool?

size of beds, underfloor heating in bathroom, biscuits, dark room, kids slept well

kids were impressed with the underfloor heating in the bathroom

location, cleanliness and modern feel. good bar too.

breakfast on second day

the fire alarm went off several times accidentally disturbing our kids settling on the first night due to someone messing about at a party

small hotel has lovely decor, is a real ale bar, and is in the old town part of kenilworth, with the castle and abbey grounds easy walking

breakfast excellent and room was great for me as have a disability

lovely clean and comfortable with a great bar &

breakfast was also exceptional

staff were lovely, rooms were nice (great shower) and breakfast was amazing (and included in room rate)

red hot bath cozy rooms,great bar connected called jacksons,top food and sports bar

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

they are refurbishing some areas and the bar and eating place for evenings was unavailable during our stay which was inconvenient

great parking and brilliant that you have ev charging

by the avon and town centre, lovely courtyard and tea room, big car park and easily available ev chargers, good welcome at reception

we also had use of the gym included in the booking

oscars restaurant and the nice staff and the female traveller parking space. - nice touch

our room was modern and spacious

shame no pool

will go back to go to the spa because that

i didn't have anything or room service

there wasn't room service but i quite like that because i don't like people going through my stuff

parking is great and convenient

parking wasn t too much of an issue at the side

wifi very good, shower was brilliant

food was excellent and the bar had a good atmosphere

spacious rooms, luxurious feel. lovely bathrooms. exceptionally good breakfast.

the food in the restaurant was exceptional and the included breakfast a delight

nice bar which seemed to be always busy in the evening with locals

no extra charge for room service from bar

added bonus of complimentary breakfast

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

breakfast could have had more choice maybe a choice of eggs rather than just scrambled and possibly

breakfast was exceptional

bar looked great

staff, the restaurant and bar area is beautiful especially when the weather is nice you can sit on the terrace

quiet setting with ev charging on site

the ice bucket and room service

free and plentiful parking

issue with ordering room service, a menu change i suspect without the update to the options available on the tablet

the wifi was frustrating - but maybe i just caught it on a bad day.

evening meal and breakfast, staff friendly, beds comfortable, secure parking for our

u advertised a nice relaxing peaceful stay but there was a prom on and kids outside our window with a disco going on so noisy we couldnt eat there no peace horrible stay

welcoming, comfortable, ample parking and lovely staff

it wasn't clear how to order the first night as room service so used

reception had organised early access to room, and late check out if required

a map of the college to show where pool, gym bar where, we couldnt find any of them and no staff around to

on site gym, pool for a small additional cost, a bar and canteen

more information about the availability of the swimming pool

location for sightseeing and visiting places spaciousness of the site, swimming and a big gym available too

excellent breakfast fine room location.

had a wonderful stay at the hotel, very comfortable beds, afternoon tea was amazing as was the breakfast, we didn't have dinner but we have dined at the restaurant before and we can't fault the

breakfast was excellent.

breakfast on both days of our visit

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

our room was beautiful, breakfast was delicious and it is just a short walk from the train station

parking was easy as was check-in

need to be aware of no parking,but we did find a spot on the road

car parking could be a problem in higher season but i managed to get a space outside

parking was always available but was an added stressor when coming back to the hotel each day