location, family chalet was basic but perfect for what we needed with good kitchen and bathroom

laundry on site and

replacement bedding and towels ie laundry service amazing

the bar we used was friendly staff again it was safe

the boss gave us late to check in and late check out

the kids screaming in the bar

a space for kids to be able to play out side there is a small grasses area but as it’s on main road they

time visiting for a night away with the kids

the kids area was exceptional

got a nice sized play area which both my kids enjoyed

the spa facilities and the amazing views

room was to near the area where the lorrys start to arrive at 5am to collect the laundry, then the bottle banks arrived at 6-30

dirty laundry from previous guest was in the draw

lovely setting with beautiful views. lovely breakfast. very helpful staff.

last entrance to pool for kids was 6pm and they needed to be out by 7pm

late check out included

there were four ev charging stations out the front which is super handy

ev chargers were critical, rooms very comfortable

nice hotel and location. friendly staff. ev chargers

were good, marina just a short walk away past the life boat station, car park can get full quickly as the hotel is open to non residents for food

lovely hotel enhanced by being in a great location and having ev chargers on site

restaurant very nice and breakfast was

decor was very nice we also had an evening meal and drinks at the restaurant absolutely delicious breakfast the same

great big breakfast

breakfast and dinner were both exceptional

good location, excellent breakfast. tastefully decorated, very clean. covid procedures in place.

had not booked a table for dinner the staff were very accommodating and allowed us to eat in the bar

lovely restaurant and bar close to the airport

the noise from the bar below didn’t disturb us and we found the room very quiet

friendly and welcoming, really nice bar and restaurant

service was exceptional, great bar staff were really helpful

staff, the views on the golf course, the room was perfect, the transfer to the airport at 5am, just everything was

this is a golf club, with beautiful grounds and views

i got a bit nervous as i wasn't dressed for a typical golf club and the manager was absolutely wonderful and welcomed us with open arms and arranged our

ann behind the bar was 100 percent

shame the bar isn’t open in the winter for drinks and food but certainly not a

they told me about breakfast to start at 4am but till 5,30am no hot food to be seen

outside of the hotel on the road so i could run in and ask if we could drop off our luggage on an early check in

facilities, bedroom, the bed was very comfortable. the gym was very good.

helped with an early check in

5) very quiet bedrooms (& was able to get late check out- again for my ill daughter)

, was not happy with room service stayed 7 days , had to ask every day for tea sugar milk , towels and rooms service had

parking included

hotel has room service but there was no lead on the phone so you could not contact them

it has a restaurant and a bar which was ideal for us to relax

the car parking was free

good, safe, free parking and sea views from the rooms

the hotel would definitely recommend it to anyone and stay again the atmosphere never used the bar but will definitely try it next

2 laundry bins by the front door, one with clean dog towels and the other for dirty dog towels,

as they are taking every precaution due to covid, breakfast was room service only or in the garden

only thing i didn't like was the fact i booked this hotel mainly because it had parking and there were no spaces when we got there

drinks at the bar are expensive above average

great food & drink. lovely bar staff as ever.

the lady on reception at check in was really friendly as were all of the staff behind the bar & serving at breakfast

nice room, comfortable bed. nice bar and restaurant serving good standard british pub food.

local to bristol airport. friendly staff. lovely bar and restaurant

provided room service for me and really went above and beyond to help us

the swimming pool and sauna were great and our room was clean and well fitted out

- but uphill road is actually flat, so the hotel does not enjoy an elevated position above the golf course and out across the bay, as a cursory glance at a basic map might lead you to anticipate

and tastefully decorated, breakfast was plentiful and freshly cooked to order, indoor pool, free wifi, short walk to beach

helpful and very good with my 4 year old, we booked for one night and arrived late they provided room service, and the food was great

clean, parking, wifi, somewhere close to eat

didn t like the fact that i got woken up at midnight by kids running around the hall ways i certainly won t be booking in that hotel again and when i

at s what i had)

all day wraps weren’t nice at all but kids enjoyed chocolate

had to hotspot from phone to connect the tv as no channels working without this and guest wifi not connecting

requested twin beds for teenage kids but received a very abrupt email stating twin not possible unless i upgrade to deluxe room at

no gf options for room service.

the views over avon gorge from our room, the restaurant and the bar are stunning

breakfast was great on both days and room service was very nice

the hotel with easy access and view to clifton suspension bridge, green area and play ground for kids

room service served later than 09.00pm. check out at 12.00pm instead of 11.00am.

wifi was sometimes a little unreliable in the room

daily room service didn t replace the cup and water glasses

free wifi

also room service food arrived cold

sponge to wash up, not enough plates, glasses or kitchen utensils, pillow wasnt great not slagging off at all, just a few things that can help it

the kitchen had helpful items which made it easy to cook

towels, nice amenities shower gel etc, good location, free parking and locket apartment with good kitchen equipment etc

fully equipped kitchen

apartment is so well thought out, all the kitchen facilities available not to mention a

the bed was so comfortable and the room service breakfast was excellent

), well stocked mini bar and jug of fresh milk in the fridge, friendly

was brilliant and room service was an option

breakfast was beautiful fresh fruit was amazing and lovely toast and croissant.

honesty bar would be good

breakfast items restocking needs more care

good value and great location for parents visiting students, with a great outside bar to meet up with them and their friends and better

breakfast was delicious and served quickly

breakfast was suprême

i arrived quite early and spent time at the bar whilst i waited

early check in helped us

was a great size, location was ideal for our stay, staff were attentive and bar was open

of the guests were in the bar until very late and were extremely noisy

a nice bar too with a lounge to relax with sky tv

on site restaurant & bar with evening meals helps if it pours with rain and you don’t fancy walking to other venues

location, lots of bars and restaurants near - comfortable and spacious room - free wifi - we got early check in without having to pay more - staff

no bar fridge to store cold drinks but it was not a huge problem as i only stayed one night.

t really late, maybe 11pm) to see that guests had put their room service food out in the corridor to be collected and you were still walking past the same

excellent breakfast

breakfast was delicious

most people came by 9 and you have to wait 15min for the table,

impressive huge building, amazing interior and really good gym facilities for a hotel

out of this world cocktails with super efficient bar

which case how could they assume i had no

meal at the restaurant was not that nice and the kids menu was terrible

helpful staff really good room, comfy bed, good shower spotlessly clean great breakfast and bar meals excellent

lots of kids but was quiet at night and given a quiet room so no problem at all

breakfast, friendly staff, ev charging

kids handprints everywhere

price nice clean room comfortable bed and breakfast included in the price was a bonus

comfy beds, great wifi

room service available also with small selection on 24hr which was enough

wifi was good in

great lighting, room service was great and the location was perfect

overpriced for 1 night especially with the hourly additional charge for early check in

bar area was clean and inviting, very comfortable

there wasn t any phone in the room and the qr code for room service didn t work

d the bed was ultra comfortable)

room service is available and great if you manage it, when you scan the qr code for the menu it

we didn't eat in the restaurant but the bar and courtyard area were lovely to sit and have a drink in with friendly service

excellent clean room and staff very helpful and friendly and breakfast 1st class

the only down side was trying to open the wifi but one if the staff helped

excellent bar and good choice of beverages

very clean, excellent breakfast and helpful staff to with early check in and late check out.

kids squealing in the pool at 9pm, needs to be a cut off time for children using the pool, not any

wifi was good as well

room service pizza was delicious

we could check in early which really helped as we'd come a distance and we also had complementary late check out which was unexpected and incredibly convenient ag this time

be nice not to have to pay for late check out

the gym could be a little better and more appealing. a fridge in the room would be beneficial.

the mini bar and snacks were great

the honesty mini bar provided lots of choice and there was a lovely array of delightful smelling toiletries in the

we ordered room service via the app one morning and the breakfast was amazing

great bar downstairs

they had a gas fault while we were there and menus and room service were severely restricted

breakfast was excellent

corridor up to room had three piles of used dirty laundry left on the floor , we arrived at 7:20pm and took photos of this as it cross contamination

early check in by email

great location, easy to get to from the station. comfy bed. early check in

staff, spotless room, lovely bar & perfect location - plus very good value

hotel was very clean, beds comfortable, staff were great, extremely glad of the option of late check

good range of breakfast and kids got dinner and drinks free!

also the young lady on reception downstairs was great as was the young man on duty at the bar and restaurant in the evening

the staff made this place incredible! they went above and beyond to make my kids feel special

personally i enjoyed the gym , well equipped

bed was amazing comfortable and the staff were lovely, especially the waiter who brought room service up for me

more vegan options for room service

good gym facilities too

wifi did not work

d gigantic)

very good gym facilities

check in and check out were quick and easy. gym at the hotel. hot breakfast. wifi code given.

breakfast in the morning was good and you could serve yourself

the hotel is very clean, the staff are friendly and attentive and the wifi signal was strong throughout the hotel

location, cleanliness, breakfast

really pleased with the dairy free options at breakfast and interesting smoothies too

delicious breakfast and our room was brilliant

great accommodation and room service excellent.

we had kids that were boxing in a tournament on the 11th of june so they needed the rest

great staff, great food, very nice for kids

laundry required own

breakfast was very good booking in was good and helpful the bar person was very good

excellent breakfast and good to have room service available until 2200

and, bonus, room service was so yummy

everything provided for a comfortable stay - cupboards, drawers, room service menu was good

it s clean and comfortable, has lots of amenities like a gym and sauna

kids loved pool area

staff were friendly and helpful. bar are was nice and calming

had to go to the bar downstairs to get anything we needed

easy and early check in if they have rooms with nice view they recommend

wifi was awful and wouldn t always connect.

and came back to th hotel after being discharged the staff let us order from the main menu as room service because i didn't feel well enough to go into the restaurant

covering from jet lag)

convenient parking and ev charging

considering one of the factors of booking this hotel was the late check out

comfortable bed, good wifi

location was perfect. rooms were nice and clean. the gym was modern and more than adequate.

only part of the hotel that was a bit disappointing is the gym

only small problem for me is i wanted to order room service but i was advised that we have to go down and collect it ourselves instead of actually

the hotel was fab! perfect for what we needed and enjoyed the room service!

we arrived early and they were able to sort out an early check in

games available for kids and families in chill out area

early check in options available, despite requesting this at the point of booking

location was perfect reception area and bar with lots to do pool etc really top notch

mini gym/exercise room and simple access to printer

breakfast was provided in a fridge in the room

an early check in was available and enable us to relax for our event rather than having to come back

our meal in the pub was delicious as was the breakfast delivered to our room

loved location, great shower. bar staff super friendly, good drinks.

whilst there was no cooked breakfast, the alternative continental was amazing

staff recommended joining free accor rewards program, which unlocked early check in and wi-fi immediately

everything... staff, room, location, breakfast.

like (although i didn't need it on this occasion) the late check out (1200 hrs) as you don't feel rushed in the morning

breakfast not replenished quick enough

the breakfast was good and was kept nice and warm under the heat lamps

left very early to do a family bike ride so couldnt have the free cooked breakfast

the wifi seemed to be a bit intermittent

a good atmosphere in the bar and restaurant with friendly staff

it's great that there's an option of being able to have breakfast

excellent rooms and customer service. very good restaurant both breakfast time and in the evy