the kitchen was very well supplied

modern kitchen

wifi and freeview tv

having stayed in landmark trust properties, it was also nice to have the tv and wifi

inside had everything you could need from a fully stocked kitchen, log burner, tv, washing machine etc we arrived to find a lovely welcome basket with wine,

was brilliant the manageress was brilliant efficient and welcoming, lovely homely atmosphere in bar we were made very

friendly staff showed me my very comfortable room before going into the bar to listen to an excellent band

comfy bed although a little low for our ageing limbs breakfast was excellent and we'll

travel with ear plugs so this wasn’t a problem but the room are above the bar so it was quite easy to hear the quiz night questions below me

was no noise insulation from the bar below so you could hear conversations between customers and staff at all times of the day

breakfast was provided in the room which was perfect as we had a very early start

very cosy room with perky breakfast.

friendly staff, good food and a lovely room. plenty of parking.

good wifi and a nice

plenty of parking

was a great experience would like to go back when have a full menu and breakfast

parking was good, very friendly reception, lovely clean & comfortable room and great shower

kids (3 and 5) absolutely loved the breakfast it had everything they needed

friendly and informative staff. clean and comfortable room. free parking. conveniently located.

enjoyed the gym & bar in the hotel

the staff were friendly and welcoming and the breakfast was delicious

breakfast was perfectly cooked. the bar food was too! great pub with a lovely atmosphere!

welcoming staff, lovely pub/restaurant/accommodation. breakfast is exceptional

relaxing bar area to relax in

really nice staff, and exceptional food meal and breakfast)

parking to rear of property, friendly staff, great bar and tasty full english breakfast

comfortable room good value nice bar good choice of drinks and food excellent staff

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

bar service and breakfast service were attentive

the bar likewise

the staff were very polite and nothing was too much trouble. we enjoyed the breakfast.

very comfortable bed,, good facilities. great breakfast. close to wye valley half marathon.

there was a good choice on the menu, which was very reasonably priced along with the bar prices

breakfast was good - and they even went and got veggie sausages for me

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

was a great size, location was ideal for our stay, staff were attentive and bar was open

early check in helped us

the hotel has a very comfortable lounge/ bar area and there is a pleasant garden to the side of

bar well stocked and good car parking

the addition of a bar was a bonus

ev chargers were critical, rooms very comfortable

only other thing was that the ev chargers had been disconnected due to technical problems, which made the trip less convenient

nice hotel and location. friendly staff. ev chargers

lovely hotel enhanced by being in a great location and having ev chargers on site

there were four ev charging stations out the front which is super handy

poor swimming pool design - have to get changed up stairs then walk down to pool then back up the stairs wet to

parking and pool

i appreciated the motion sensor light in the bathroom and the speed of the wifi

gym and pool was not included in the price of an expensive hotel

no vegan options on room service which, given the modern branding of the hotel seemed extremely odd

late check out included

i ordered room service which was very easy and speedy

the breakfast was great, a good cooked breakfast and a great selection of continental

staff, deco, atmosphere, breakfast and location

useless wifi.

staff were fantastic, room impressed me, breakfast very good

the bar menu was varied, chicken curry was great as was my glass of malbec

moved us rooms and added another so we could have inter locking rooms with the kids for more space

amazing staff. great with our kids and dog. very helpful!

facilities and option to join as an ihg member for late check out

good range of breakfast

also did room service if required

free parking and it was a good location for us as we were visiting a friend nearby

a niggle but not a deal breaker, you can hear the bar atmosphere a little bit

the bed, the tea/coffee facilities, free breakfast items and the late check out.

parking on site

the pool clean and gym were good

nice big breakfast & kids eat free, staff are always pleasant & helpful.

we had a great breakfast too

hotel that it is, even better than the place on the opposite side of the road with its ryder cup golf heritage

the location of the hotel to the celtic manor, where we went to play golf after checking out

had a good pub meal there on the first day), but we didn't have breakfast so can't comment on that

it's great that there's an option of being able to have breakfast

parking on site a plus will definitely be back to stay when i visit my

nothing. all good. car parking was a little tight but not an issue in the morning with no cars.

breakfast was very good with a nice choice

check in check out, and the adjoining rooms were great for the kids

we were visiting for a funeral and the owners were very accommodating with sorting an early check in

early check in from 10am which was approved but when arrived at property, no one on site and no

we were contacted before arrival and were able to organise an early check in for 1 pm which was really helpful

comfortable, spacious, clean and easy. staff were very accommodating of early check in.

the bed was so comfortable and the room service breakfast was excellent

stayed on our wedding night, room service and food was delicious

from the fantastic greeting from miranda at the door to room service in the mornings

breakfast was delcious and we were able to change to room service

very good breakfast too

sponge to wash up, not enough plates, glasses or kitchen utensils, pillow wasnt great not slagging off at all, just a few things that can help it

towels, nice amenities shower gel etc, good location, free parking and locket apartment with good kitchen equipment etc

the fact this property has a fully functioning kitchen with washing machine, tumble dryer and pretty much anything you need, i loved it

couch, place to eat, kitchen, plenty of storage, washing machine, hairdryer, ironing board

apartement had everything i needed when away from the kids and partner on business

girl wàs anxious to close the bar early one night at around 10pm

lovely breakfast with table service

great location and nice and clean. staff were amazing and breakfast was tasty and plentiful.

room was spotlessly clean, breakfast was ample, cooked well and presented nicely

the breakfast was exceptional

excellent value, great location and great breakfast.

my sister and i enjoyed the bed and dinner and breakfast.

forward accommodation, the cleanliness was second to none, the staff were amazing and the bar and grounds were beautiful

us with ice buckets for some prosecco in our rooms, despite it being a very busy afternoon in the bar and the fact that they were short on ice and run off their feet

breakfast was suprême

no gf options for room service.

enjoyed very good room service too which was delivered quickly, fresh and hot

the receptionist about this and merely got a “sorry” this was the first night away from my kids and i was hoping for a good nights sleep, but it was terrible

breakfast was great on both days and room service was very nice

location front row seat at the restaurant or outdoor bar to a spectacular view of the avon gorge bridge

no problem parking

very good breakfast comfortable bed

wifi was a bit weak but worked alright.

room service wasn t available at the time so having a fridge would have been really

of the wifi was really bad - i was getting disconnected every couple of minutes and the speed was very

the bar was lovely

location, cleanliness, breakfast

the value for money was excellent - located in the city centre, a clean, spacious room and the breakfast was great

also the breakfast was delicious

check in and check out were quick and easy. gym at the hotel. hot breakfast. wifi code given.

good gym

the sofa bed is good enough for two kids

bed was really comfortable but the kids' sofa bed was quite creaky, nevertheless, they had a good sleep and really enjoyed their stay

hotel was very clean, beds comfortable, staff were great, extremely glad of the option of late check

mini gym was nice and the breakfast was awesome… with lots of options

wifi was not secure!!

no mini bar or snacks!!ud83dude0f

bar area was clean and inviting, very comfortable

lovely welcome, great room service and comfortable upgraded room

bathroom was outstanding - great wifi dinner was awesome

we arrived early and they were able to sort out an early check in

gym too small and under equipped

prefer ironing board in room, slightly bigger gym (include a cable machine and or power tower)

mini gym/exercise room and simple access to printer

the gym was fab and we managed to fit in a quick workout

wifi wasn t great

i had assumed the direction card was just a wifi instruction, it may need to be pointed out to new guests

the gym could be a little better and more appealing. a fridge in the room would be beneficial.

interesting and helpful staff on front desk and room service

buffet breakfast was really good and we enjoyed a drink in the bar in the evening, staff very friendly

:) the room is accustomd with an ac unit, which was fantatic as it was a very hot weekend, a minibar stacked with lots of tasty snacks, and a selection of drinks for everyone

there was a coffee maker and kettle in the room, and room service available via an app

we ordered room service via the app one morning and the breakfast was amazing

we didn't use the honesty bar or room service but it was great that this could have been an option if we needed it

appreciated the added treats in room, no room service charge and breakfast was delicious

late check out time of 1200 noon for no extra cost = superb staff super friendly = superb reduction

covering from jet lag)

not enough cold water in the shower. it was too hot. slow wifi

there was no option for late check out, even though i sent a request well in advance

club sandwich from room service wasn't great.

not being attained chipped skirting graffiti on walls terrible artwork mismatched lighting maids laundry carts all over the place all day and night trays left outside rooms on floor until 3pm

early check in by email

great laundry

room rate very expensive and didn't include breakfast, room very small.

laundry and food items left in corridors

super friendly staff. went above and beyond for my kids (8&10) especially. breakfast was good.

i've stayed in many hotels in bristol, this is the only one with fast and reliable wifi

kids loved pool area

room service hours only when the bar is open and rather expensive, which was a bit of a letdown

i liked the breakfast. also some of the stuff we're excellent. team members such were wonderful.

restaurant didn't cater for toddler refused to give us a snack and room service for the wedding party was exceptionally poor especially given the money that was spent

was great, we were able to bring a dog, ev charging on site

value, big suite, clean and tastefully decorated, comfy beds, friendly staff who even treated my kids to welcome

it was extremely uncomfortable for me to be anywhere near the ventilators in the kitchen

kitchen was undee renovatio so we couldn't eat lunch and dinner at the hotel

left clean towels etc on the door handle if you said you didn't want room service at that time

receptionist let us book in early at no extra charge and gave us free breakfast for following morning

location helpful early check in advice on parking ability for dog to stay

friendly helpful staff centrally located tasty breakfast good value for money

room service would be great but fab you can order in the bar and take to room

great location lovely lively bar large bedrooms car park adjacent to hotel

the room was overlooking the waterfront, it was spotlessly clean and warm with temple spa bathroom potions and lotions

great room service and comfortable bed ud83dude01

the bed and bedding. the quiet. the wifi. the bar. the location.

great lighting, room service was great and the location was perfect

very good wifi to get some work done in the lobby or in the room itself and a pretty cody

the gym was fantastic, it is not shown on the pictures but it if nicely equipped in technogym treadmill

nothing really - apart from the 6 charge for room service

the gym was a great feature and the food for dinner and breakfast was

to temple meads station and city centre, good wifi, nice room, comfy beds, kind and helpful staff, early check in was

on where there was no room service provided whilst there it would of been better if there was a bit more coffee and tea

and, bonus, room service was so yummy

the hotel even had an excellent and well priced laundry and ironing

room and bathroom were clean, wifi worked well

lack of room service, breakfast was expensive

location. early check in

very comfortable room and excellent breakfast

the wifi was fast and reliable

couldnt get wifi to work

room service was on time and lovely, as was breakfast

two room keys late check out of 12 was a bonus room was a good

bar downstairs great

reception desk before booking to check that they offer a late checkout service, was told they did and given the info on the extra charges

use a few more vegetarian options on the bar menu, and more electrical outlets would be nice

the hotel is very conveniently located for day drinking and the breakfast was delicious

very spacious, great bar area and the rooms were great

friendly and efficient staff and early check in.

also loved the gym and the location - so close to the centre of

reception staff were friendly and efficient room service staff were pleasant and good

good location, efficient staff clean rooms and restaurant and bar on site

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

big free car park, gets congested close to the hotel but masses of space at the far end

late check out