17th century room but with hot water and wifi

size of room plus small kitchen area to

staff, cosy room and lovely breakfast

delicious breakfast

the room was really cute so nice to have kitchen facilities

good wifi cold fridge, hot shower - comfy couch and lovely furnishings

modern kitchen

the kitchen was well thought out with everything down to the heart shaped crockery

a fireplace in the house is atmospheric and beautiful

has been converted into a cozy comfortable self contained flat with modern conveniences including wifi & a lovely

the wifi wasn't strong enough to pick it up from the bedroom

price included a full english breakfast,yummy

the stay was very enjoyable and breakfast adequate

guest extension wifi is poor.

wifi only available in the bar area, mobile coverage very poor in the area (but the fault of the

breakfast in your room was perfectly adequate, with cereal, home made muesli, toast and jams,

plenty of parking

bar food, very well cooked

good wifi and a nice

and the guy who came from the kitchen and again on my return journey

far from anything but wasn't described like that, when we arrived they didn't prepared beds for kids

good sized room. quiet. nice elemis products in shower. room service each day.

breakfast

the hotel offers the option to not have the room serviced and have a complimentary drink in the bar instead

no fridge to keep drink cool. need more ev chargers

we really enjoyed exploring the gardens in the morning sunshine after our excellent breakfast

only thing was that food service was a bit slow between courses and at breakfast

did not meet our expectations, it was not like any of the pictures, the bathroom was dirty, no wifi, toilet was

was absolutely beautiful rooms were everything i could imagine gardens were stunning breakfast was scrumptious

reception staff seemed grumpy when i asked for room service

very good location and nice bar area

room was shabby,badly kept, dirty carpet , extension electrical cables everywhere,( dangerous); our pet found

location - great staff and fantastic breakfast - good size rooms and wifi very good value for

i liked the staff the food the drink the cleanliness the owner was a lovely lady and her pet dog

was great, breakfast was 10/10 & the atmosphere in the bar on the evening was spot on

comfortable, spacious, clean and easy. staff were very accommodating of early check in.

location value early check in

helpful to help with the room when asked to have a none pet room

we were visiting for a funeral and the owners were very accommodating with sorting an early check in

clean good sized room and great location. easy parking. staff welcoming.

is nothing to dislike, if i had to be picky, i couldn t get wifi in my room or bar, so couldn t catch up

lovely tradional pub with a cosy bar and comfortable restaurant

breakfast was great with good choices

welcoming staff,comfortable room and excellent dinner and breakfast

parking was a problem as we arrived around school pick up.

wifi access should be in the top floor room not only in the bar.

parking to rear of property, friendly staff, great bar and tasty full english breakfast

good parking

wifi p/w must be in the room provide

parking was ample too

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

breakfast was very nice

the only other criticism is personal to me, breakfast should have (needs) smoked bacon

lovely breakfast the following morning again plenty of choice and again made to feel really welcome

they really care about there guests ,in both the restaurant ,hotel and bar

come here a lot the location is great for us, the staff are always really friendly and the breakfast are always

it was our 1st stay at the aztec hotel loved the spa friendly staff it was amazing will be back

gym was good too

the breakfast was delicious, room a great size and comfortable, pool was lovely and the kids games room was a

good wifi connectivity (not that i used it much, as i was dog tired when i got there at 9pm) and a

great gym with a good variety of equipment compared to most hotels i've stayed at, also the pool and spa

to many kids aloud in the pool at one time

was great and the activities for the kids over easter were brilliant

room service available up until late easy check

guests and just charge parking for people who are only there to use the facilities, such as gym, restaurant,

rooms are always clean and spacious with great wifi connection

staff and facilities was above and beyond my expectations excellent value for money nice bar and restaurant to

rooms, good breakfast attentive staff.

thank you for the breakfast

at breakfast and at the front desk when we checked out (nice: check out possible until 11)

well a bit noisy as we were next to the gym

an amazing weekend loved using the gym and pool made so much difference to have these

good parking large room . easy check in. late check out.

hotel that it is, even better than the place on the opposite side of the road with its ryder cup golf heritage

wifi is still up and down

exceptionally clean and spacious accommodation complete with air-con and wifi

with comfy armchairs and coffee table - high ceilings - varied choice of lighting - plenty of parking spaces

on site restaurant & bar with evening meals helps if it pours with rain and you don t fancy walking to other

location, staff, food and convenient parking

room service (dinner) was good although a long wait and breakfast was good too

parking gets a bit tricky when there are lots of guests but it is manageable.

as a single mum travelling with 2 kids it can get stressful but bells gave us a nice place to go back to each

lots of free parking

room service was very slow so it's best to go to reception directly

what an understatement: the captains suite was luxurious with a balcony overlooking the beautiful golf course

staff were fab, they gave us a late check out, no charge, gave easy information and were very helpful

everyone else, including the bar staff, the person in charge of the wedding arrangements, the serving staff

good choice at breakfast & we were able to eat in the bar area as we had our dog with us

the breakfast was great, a good cooked breakfast and a great selection of continental

the wifi was excellent

we loved the look of the bar and restaurant, even though we didn't eat there and the reasonable room service

room service wasn t available and the breakfast selection was gone by 10:15 which was

breakfast was limited and looked stodgy and over cooked, kids couldn t swim till 9 which is limiting and wasn

spa facilities fantastic

well kept, from the gym to the poolside area, and the restaurant to the lift

breakfast really tasty and plenty to choose from

a hotel offering the accommodation it does, 4*, should have a kitchen/restaurant of far higher quality, not

a relax in the room in the early evening you will hear all the people noise from the outside bar area

there was a slight smell of cooking in our room ( room 4), i think we backed onto the kitchen.

room was a little loud until around 10pm as the kitchen was directly below but not a huge issue

were good, marina just a short walk away past the life boat station, car park can get full quickly as the hotel

bonus very pet friendly

tv couldn't pick up any channels, wifi didn't work?

tick booking taxis - tick lunch and dinner - tick prices - tick staff - extra tick shower - tick wifi - tick a

food and beer selection at the bar also very good

facilities were good, wifi worked well

the wifi was good and strong

free parking, next to the marina with a lovely walk down to the sea lock with shops bars and eaterys

easily accessible. nice setting, good parking.

admin for wifi a bit confusing.

great location, everything was within walking distance and free parking is always a

the bar menu was varied, chicken curry was great as was my glass of malbec

kids would have loved hot choc from coffee machine.

moved us rooms and added another so we could have inter locking rooms with the kids for more space

the staff were helpful and friendly. bar was good. breakfast was nice. good value for money.

staff are great, inclusive breakfast, good wifi. relatively quiet in the day (night worker)

parking on site

handy to have parking on

clean tidy rooms, decent price, easy access into town. great selection in bar downstairs .

free onsite parking was a

the bar and food was great, team were very helpful! room was good! i'll be back!

room was noisy, next to a main road, the wifi needed to get reconnected every two hours or so, i had to re

loved the bar downstairs and breakfast

breakfast was great. bed were comfortable and bathroom clean.

comfortable bedrooms spacious bar pleasant staff

are very comfortable and a good size, plenty of options for breakfast, staff are very friendly and approachable

duty manager failing to email the spa details prior to the visit.

friendly and super helpful. lovely rooms, bar area and pool.

- the room was clean - free parking lot - fast wifi - friendly staff

the bar staff were very helpful and informative

breakfast is good and the services like pool and gym are very neat

free wifi if you are asking the personal service

no kitchen facilities, no fridge, no microwave

fast and free wifi if you ask for a code

was clean, the toilet and bathroom was very clean, there was hot water and the heater worked,the wifi was good

no info about the wifi in the room

free wifi

tawdry 1, sop 1, toilet paper 1, overs three days bend no charge, no kitchen for breakfast

absence of microwave or kitchen

you pay for an hotel this should be ok, unless your providing food ,there is reason to pay the kitchen service

room on the top floor, lovely views over both downs and city, large comfortable bed, good tv and wifi, ease of

mini bar prices were reasonable too

breakfast was amazing

great location and great decor / ambiance. very helpful and friendly staff. excellent breakfast.

lovely place. nice staff. great breakfast too.

ordered a room service and specifically mentioned not to do it in my absence but the room service team

central location was great for visiting newport, the hotel was modern and the small gym was a bonus for my

plates left outside doors in the corridor and not collected by room service until after we went down for a meal

had a bit of an issue with connecting to wifi in my room

the gym was useful too

location for an event at engineers house spotlessly clean easy parking had everything we

very easy to find , location for us very good, free parking a bonus an excellent small kitchen, immaculately

fully equipped kitchen

self check in, very clean, good wifi, modern, fully equipped, heating worked well, free parking

wifi is also good

need to inform there residents that the breakfast is not hot food available apart from toast and crumpets other

mentioned anywhere prior to booking, it only states parking no mention of an extra 15 for our pet as above no

very good value. pleasant and helpful staff. great heating control and wifi

know what she was doing - didn t tell me about breakfast, and didn t tell me about the free wifi - so i had

the breakfast was perfect and the dinner as well

would of been nice to be told the wifi code on arrival it was situated on the wall near reception but someone

room was filthy bottles behind the bed rose petals under bed how room was filthy

easy access good parking

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

breakfast alternatives

great value for money,very clean,excellent staff,plenty of parking space,exceeded expectations.

parking was slightly awkward later in the evening

outstanding breakfast

wifi is awful ( might just be the area ) and i thought they let dogs stay but they don t.

excellent location with very comfortable room over looking the river. superb breakfast.

) great menu for dinner and breakfast, super-friendly staff

the food was good, the breakfast was exceptional - one of the best breakfasts we have had

the new gym equipment was big surprise and looks very professional

room service was fantastic after such long days and was absolutely delicious, served beautifully

swimming pool and spa well worth a visit

the spa and gym facilities are excellent

well cooked breakfast, lots of choice in a lovely dining room with fantastic staff

view room and all it was, was just a view of an overgrown field and also the price's at the bar were very

the rooms above the bar can be a little noisy up until closing time.

there is a large car park and when you go to reception to book in you will be given a car parking permit to

the bar closed at 10 pm so we had to encroach on a line dancing class so we could use their bar

wifi in the rooms were hit and miss

beautiful location, spacious and clean rooms, lovely breakfast and super friendly and helpful staff

great staff very helpful and friendly, lovely breakfast great selection , very good value

excellent value, great location and great breakfast.

my sister and i enjoyed the bed and dinner and breakfast.

and efficient staff, good breakfast, clean and comfortable

+friendly staff and welcome +good wifi +comfy bed +free tea and toiletries etc +nice decor

wifi was not passworded so i couldn't connect to my work email account

wifi didn't connect to any of my electronics to do work

room was clean and wifi perfect

wifi didn't work at all neither with my computer nor with my smartphone, but i didn't ask the

bar was handy for a nightcap

all the staff were lovely and helpful always, especially with our room service requests

no room service on offer

dinner for myself and my 2 children so that i should choose from the main menu rather than the kids menu -

requested twin beds for teenage kids but received a very abrupt email stating twin not possible unless i upgrade

good fast wifi, included in the room

location great. building lovely. staff friendly and helpful. pet-friendly :)

great breakfast, room very clean

location, staff, big room, breakfast, parking, cleanliness

drinks and bar good

no problem parking

1.no iron in room 2.no closet for hanging clothes in room 3. couldn't connect to the wifi.

the value for money was excellent - located in the city centre, a clean, spacious room and the breakfast was

i loved it. the staff were very attentive and the breakfast was delicious.

room was above the laundry and was noisy in the morning.

better gym facilities

vip for kids- treat for children free very close to the shopping centre very good food

the sofa bed is good enough for two kids

was no wifi when i got there and they didn't let know of this until after i paid and checked in

location, late check out for ihg members, good breakfast

is amazing bathroom is amazing kids enjoyed there sofa bed and running around the tv s absolutely beautiful will

atmosphere and the bar staff were very welcoming

friendly staff, a great bar vibe and their pizzas were great

we arrived early and they were able to sort out an early check in

modern. felt luxurious but with small rooms. loved access to the gym!

appreciate being allowed to have a pet to stay, however cost too high

including rose petals, birthday card and balloons on the bed when we arrived

room service is available and great if you manage it, when you scan the qr code for the menu it

excellent meals and bar service, superbly spacious room with excellent amenities (and the bed was ultra

to hotel du vin with the intention of taking advantage of the relaxing rooms, bistro dinning and room service

no mini bar or snacks!!ud83dude0f

the staff and the room service.

car parking was a huge bonus and it was unexpected that we didn't have to pay a penny for overstaying

the hotel provided free car parking in the cabot circus car park & looked after our suitcases for a couple of

location, parking facilities. good beds. excellent staff and customer care

excellent service on the bar on saturday afternoon followed by friendly service in the restaurant for breakfast

central location - hotel gave a complimentary late check out at 12noon- super friendly and helpful

hotel with again nice rooms, fair gym at ground level and a wide variety of options for drinks and food second

wifi great so was able to do a bit of work

odd, but suggests something was not right in their laundry process

friendly staff easy to check in , out and arrange late check out

it s so hard to find proper dog-friendly hotels, who welcome your pet instead of merely tolerating them

there was a coffee maker and kettle in the room, and room service available via an app

very pet friendly with dog bed and biscuits provided

the honesty mini bar provided lots of choice and there was a lovely array of delightful smelling toiletries in

we didn't use the honesty bar or room service but it was great that this could have been an option if we needed

was unclean on arrival - toilet etc corridor's were still strewn with dirty laundry at 4 pm, both days we stayed

breakfast was excellent and the hotel is beautiful old but modern building...staff were fabulous

great location, easy to get to from the station. comfy bed. early check in

breakfast the bar staff and the reception staff were fabulous

wifi could have been better, a bit slow

good welcome, nice location and beds confortable kids really appreciated the swimming pool

we liked the breakfast and the facilities in the hotel and my kids had an amazing time

i was given free wifi for signing up to rewards i feel that 9

the only thing that was missing from the cooked breakfast was mushrooms.

bar had a great selection of drinks and staff were friendly

we couldn t get the wifi to work but we were only there 2 nights so it wasn t a major issue.

service and staff, underground carpark with easy access and great restaurant for dinner and breakfast

bar staff

that the wifi didn't work

did request late check out that they aproved at the rate of 10 / hour

fast wifi

poor wifi on the 5th floor.. kepts dropping out or was very slow.

wifi was good enough to attend a zoom meeting without problems

wifi a bit slow, good breakfast choices and good room facilities

no wifi no netflix on tv toilet wasn t clean broken toilet seat

unlike some 5 star hotels the bar stayed open to 2am in the morning

nice late check out (12 (-) we pushed for late check out and another staff member said we could have early

took 15 minutes to get a cup of coffee at the bar in the morning

wifi worked well

kids door being kickedd by the thugs fighting in the hall way

bar area was roomy and comfortable

early check in, clean and tidy, staff were very friendly

gym

the wifi was excellent and the bathroom hot water 1st thing on a morning

nothing really - apart from the 6 charge for room service