the kitchen was very well supplied

modern kitchen

wifi and freeview tv

having stayed in landmark trust properties, it was also nice to have the tv and wifi

inside had everything you could need from a fully stocked kitchen, log burner, tv, washing machine etc we arrived to find a lovely welcome basket with wine,

parking was good, very friendly reception, lovely clean & comfortable room and great shower

easy to get to and lots of parking

kids (3 and 5) absolutely loved the breakfast it had everything they needed

kids

breakfast staff weren t as great as

breakfast - eggs benedict and fresh grapefruit

staff, really good atmosphere in the bar and christmas wreath making, quirky 16th century room, superb breakfast, free parking,

friendly staff showed me my very comfortable room before going into the bar to listen to an excellent band

the breakfast was utterly gorgeous

was brilliant the manageress was brilliant efficient and welcoming, lovely homely atmosphere in bar we were made very

there were four ev charging stations out the front which is super handy

- great shower - ev charging in the carpark - beautiful views - lots of lovely walks close

nice hotel and location. friendly staff. ev chargers

lovely hotel enhanced by being in a great location and having ev chargers on site

only other thing was that the ev chargers had been disconnected due to technical problems, which made the trip less convenient

late check out included

pool and gym were good, would be nice to have a little more - jacuzzi, sauna etc.

we had a great breakfast too

not access wifi and told by night order there is no password when the site clearly adjed for one

nice size pool and a mini gym

very friendly and helpful staff, superb food, exceptional choice for breakfast

bar well stocked and good car parking

was a great size, location was ideal for our stay, staff were attentive and bar was open

a nice bar too with a lounge to relax with sky tv

of the guests were in the bar until very late and were extremely noisy

on site restaurant & bar with evening meals helps if it pours with rain and you don’t fancy walking to other venues

good food, good room and great breakfast, only says continental, but had a full english, great all round

selection for breakfast - well cooked, and served with a smile by susie there was a well stocked bar, and adam the barman was most helpful and welcoming we had a small evening event in the bar and

welcoming staff, lovely pub/restaurant/accommodation. breakfast is exceptional

lovely tradional pub with a cosy bar and comfortable restaurant

comfortable room; very good choice of freshly cooked meals for lunch/dinner and excellent breakfast

bar service and breakfast service were attentive

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

away with 9mates on golf trip

parking to rear of property, friendly staff, great bar and tasty full english breakfast

good parking

only negative is despite wifi instructions being in the room we were unable to get an internet connection

great bedroom, bar and food. on the severn way.

comfortable bed , good wifi and tv ,great location, plenty of parking, and by the number the people about the food must have been good

very cosy room with perky breakfast.

room service was a little expensive

for example the swimming pool

kids had to be out of the pool by 6pm

being able to have breakfast

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

black out curtains that fit the windows, plug sockets in accessible places, wifi that reaches the rooms and works easily with a

it was in an ideal location for our purposes, with free parking

a niggle but not a deal breaker, you can hear the bar atmosphere a little bit

the bar is very good, with a great choice of drinks

handy to have parking on

excellent rooms and customer service. very good restaurant both breakfast time and in the evy

modern interior and very clean lots of parking food was great great shower

loved the bar downstairs and breakfast

super fast wifi, really clean, well appointed and spacious rooms

loved natural soap bar lovely smell and liquid dispensers

the breakfast was great, we got room service which was a nice additional option to have

mini bar prices were reasonable too

is great, staff lovely excellent breakfast and we ll worth paying for the room service option

check in , the room was very clean and the hotel was beautifully decorated ,fantastic choice of breakfast , overall a great stay and would stay again

good location, adults only, good breakfast

whilst i dont expect kids to be seen and not heard, they should perhaps have been told to play near their family

we had two young kids

good hotel with family and kids ..and large parking to

the bar menu was varied, chicken curry was great as was my glass of malbec

very good breakfast

the fact this property has a fully functioning kitchen with washing machine, tumble dryer and pretty much anything you need, i loved it

off road parking, sufficiently equipped kitchen and great shower

apartment is so well thought out, all the kitchen facilities available not to mention a

towels, nice amenities shower gel etc, good location, free parking and locket apartment with good kitchen equipment etc

the kitchen had helpful items which made it easy to cook

very comfortable bed,, good facilities. great breakfast. close to wye valley half marathon.

bar are is super cosy too

i went into the bar area afterwards (cobra beer on tap

small english breakfast but filled a hole

good breakfast too

tray of room service left from the previous occupant of my room which stayed until i ordered room service

friendly staff, free coffee machine, reliable wifi

wedding functions each night was a bit daunting walking kids through drunken parties and it meant less food at breakfast

room service menu was basic.

lovely spacious rooms fantastic choice for breakfast super afternoon tea

late check out

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

big free car park, gets congested close to the hotel but masses of space at the far end

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

i arrived quite early and spent time at the bar whilst i waited

beautiful location, spacious and clean rooms, lovely breakfast and super friendly and helpful staff

breakfast items restocking needs more care

breakfast was suprême

all staff very friendly from breakfast waiter, to check in to cleaning staff

breakfast was great on both days and room service was very nice

and the corridors could do with some more consideration as it feels like you're stepping into the laundry/service area when you first step out of the lift on the upper floors

disused floor by mistake as i was greeted with missing carpet, a plywood floor and piles of dirty laundry

the receptionist about this and merely got a sorry this was the first night away from my kids and i was hoping for a good nights sleep, but it was terrible

the views over avon gorge from our room, the restaurant and the bar are stunning

no problem parking

location, staff, big room, breakfast, parking, cleanliness

located,good parking facilities, amazingly comfortable bed, reasonable breakfast well looked after

parking in hotel car park and having a dog were extra daily costs but not unusual for bristol

square hotel was a perfect place to stay in the interim, comfortable, quuet and with excelkent wifi

conditioning in the room made it really comfortable when getting ready and during the night, the wifi worked great

some vegetables with my dinner and there were no options, however the food was top class and room service provided

d the bed was ultra comfortable)

the room service from the bistro was fantastic, the room service from the bar was equally good

bar area was clean and inviting, very comfortable

mini gym was a real bonus: well equipped, cool, see the world go by outside - and i had it to myself

the gym was good by hotel gym standards.

very good location, nice bar on the second floor, comfortable and helpful staff.

is amazing bathroom is amazing kids enjoyed there sofa bed and running around the tv s absolutely beautiful will be back again and

staff were very helpful free bands for the kids for ice cream

i loved it. the staff were very attentive and the breakfast was delicious.

the bar was lovely

location is fantastic gym being 24 hours clean and tidy and bar prices

also the breakfast was delicious

nice room. enjoyed the gym.

clean, good location, nice staff, gym with all the essentials!

were friendly,and the room was lovely and clean and comfy, gym ud83cudfcbud83dudeb4ud83dudcaawas perfect for what equipment i needed and it's 24hrs so happy

the gym could be a little better and more appealing. a fridge in the room would be beneficial.

there wasn t anything really if i was being really picky there was no room service

buffet breakfast was really good and we enjoyed a drink in the bar in the evening, staff very friendly

they had a gas fault while we were there and menus and room service were severely restricted

we didn't use the honesty bar or room service but it was great that this could have been an option if we needed it

:) the room is accustomd with an ac unit, which was fantatic as it was a very hot weekend, a minibar stacked with lots of tasty snacks, and a selection of drinks for everyone

there was a coffee maker and kettle in the room, and room service available via an app

on the first night when i ordered room service the tray had crumbs on it from the previous customer, the wifi didn t work on the

room clean and tidy. excellently situated for the city centre,. breakfast excellent.

laundry and cups etc in hallways while housekeepers were cleaning rooms in hallways

we booked in at approximately 5pm, there were bags of bedding laundry outside many of the rooms, which did not give a very good impression

staff, spotless room, lovely bar & perfect location - plus very good value

early check in by email

games available for kids and families in chill out area

love the fact that we can stay at a good hotel with three kids and a dog

prefer ironing board in room, slightly bigger gym (include a cable machine and or power tower)

atmosphere and the bar staff were very welcoming

gym too small and under equipped

the fact that wifi is then to be paid extra is annoying - surely in the overall price complimentary wifi can be

also and could hear a lot of noise form the street below, also didn't help the first night we had kids running up and down our corridor rather loudly

kitchen was undee renovatio so we couldn't eat lunch and dinner at the hotel

rooms and facilities especially gym

they must have answered my room service call within seconds and promptly dealt with my request

breakfast room a bit small

room service/cleaning maintenance staff not friendly

was a bit gross when going to bed

breakfast was not the best, night staff miserable especially bar staff

nice bar area. plenty to do around the hotel.

location, parking facilities. good beds. excellent staff and customer care

perfect - cost of stay included parking - staff very helpful - room clean and comfortable - free wifi - restaurant good value - everything you need - would highly

though it wasn t obvious how to get to the hotel from inside the car park) and there were ev chargers which made it even better

not enough cold water in the shower. it was too hot. slow wifi

loved the room service

the bar and restaurant area is cosy

the bar and restaurant were relaxing and

friendly and welcoming, really nice bar and restaurant

the noise from the bar below didn’t disturb us and we found the room very quiet

nice bar and garden area

friendly housekeeper, request an early check in and room is ready at 1 pm

& easy early check in as i'm a member which was definitely a bonus

tried to call room service at 00:20 and there was no answer, no information in the room from what i could find

we liked the breakfast and the facilities in the hotel and my kids had an amazing time

gym, sauna, pool and breakfast. comfortable bed.

lovely facilities especially the huge welcoming log fire and the excellent pool, jacuzzi etc

great hotel. excellent gym and the food was superb.

the new gym equipment was big surprise and looks very professional

level of service from the staff restaurant and bars are very good the spa , swimming pool area is

the restaurants were first class with the main restaurant offering breakfast and other meals, and the lounge bar offering smaller meals and snacks all day

comfy bed, temple spa toiletries were a lovely touch

location, good and reliable free wifi and i got a free upgrade

staff were lovely, excellent location, room service for food.

wifi was good in

overpriced for 1 night especially with the hourly additional charge for early check in

the gym was fantastic, it is not shown on the pictures but it if nicely equipped in technogym treadmill

wifi seemed to stop at times

arrived early

the hotel was fab! perfect for what we needed and enjoyed the room service!

wifi has no password lock.

room, save, ironing board and iron, hair dryer, heating in bathroom, working and massive tv, good wifi signal, hand sanitizers everywhere you go, location was great

laundry on site

room service expensive but understandable

breakfast was very good booking in was good and helpful the bar person was very good

breakfast and cleanliness just perfect

very comfortable room and excellent breakfast

but not at this place ud83dudc4d i also appreciated that the hotel had some entertainment for the kids/teenagers

restaurant, big room

i enjoyed the bar and the breakfast, really nice bar area

from arrival, parking, food, room services and perfect everything

great location, friendly helpful staff, 24 hr room service

gym and pool are bit on the small side but that wasn't why we stayed there

central location, modern, clean hotel. nice gym

the wifi worked well

very good breakfast

we arrived early and we got an early check in

lovely staff, easy process, nice room, will use again , late check out time was a bonus

bar downstairs great

food and bar service was of a good standard

breakfast was excellent value for money and offers a wide variety

really friendly and welcoming staff. the rooms are great even with two kids

staff were excellent, requested very early check in at short notice

lots of kids but was quiet at night and given a quiet room so no problem at all

meant we could visit one day and then nip to the seaside at big bad barry with the kids

the staff were amazing and went above and beyond, especially with our kids

the chef was sick on our overnight stay and the kitchen was closed but we have enjoyed superb meals on previous occasions

and private huge place with good facilities and with restaurants laundry with 24 hr staff close by

room spacious and confortable excellent breakfast good kitchen dinners are very good with good different options amazing staff friend and competent

replacement bedding and towels ie laundry service amazing

laundry room available (requires chips though)