off lift to third floor and it had laundry placed everywhere, looked like i was in laundry room

dinner for myself and my 2 children so that i should choose from the main menu rather than the kids menu - needless to say that the amount of food was grossly excessive/unnecessary for our party

location front row seat at the restaurant or outdoor bar to a spectacular view of the avon gorge bridge

we enjoyed an evening meal and room service which were both lovely

room a bit small. quite dark lighting. no room service after 9.30pm

room service served later than 09.00pm. check out at 12.00pm instead of 11.00am.

breakfast deadline 09:00

the day before you can indicate at what time and what kind of breakfast you would like to have

located,good parking facilities, amazingly comfortable bed, reasonable breakfast well looked after

wifi a bit slow.

breakfast was delicious and served quickly

breakfast items restocking needs more care

bar downstairs was great, not busy or noisy, had a good relaxed atmosphere

all staff very friendly from breakfast waiter, to check in to cleaning staff

forward accommodation, the cleanliness was second to none, the staff were amazing and the bar and grounds were beautiful

location helpful early check in advice on parking ability for dog to stay

took 15 minutes to get a cup of coffee at the bar in the morning

location, clean and well equipped room, good bar and dining facilities and friendly and helpful

receptionist let us book in early at no extra charge and gave us free breakfast for following morning

for room service i come away for break not to clean my room there come round asking what i have run out

couldn't access the wifi

we didn’t have breakfast, location of hotel was perfect

choice of food all staff extremely friendly and polite , waiter remembered my room number and breakfast drink preference and brought to table without asking, reception upgraded room free as no

rooms and facilities especially gym

is spatial good bed good wifi and nice shower

was one day that we didn't get wifi until around 6pm

we were able to get room service late, and the room was comfy and clean

location * friendliness of staff * exceptional bar area * very comfortable room * good cleaning

the cosiness of the bar area, especially in the evenings

perhaps more choice of coffee in the room and extended room service menu

fully equipped kitchen

off road parking, sufficiently equipped kitchen and great shower

very easy to find , location for us very good, free parking a bonus an excellent small kitchen, immaculately clean throughout with nice touches e

the fact this property has a fully functioning kitchen with washing machine, tumble dryer and pretty much anything you need, i loved it

the kitchen had helpful items which made it easy to cook

d the bed was ultra comfortable)

we didn't eat in the restaurant but the bar and courtyard area were lovely to sit and have a drink in with friendly service

there wasn t any phone in the room and the qr code for room service didn t work

friendly and helpful from the minute you arrive to the minute you leave - through reception, bar and restaurant: nothing but smiles on faces, which tells a story about working here

clean very central attractive building had some parking

room service pizza was delicious

room was spacious, clean and had everything as well as the option to have room service but also throughly enjoyed the breakfast downstairs in the restaurant

we could check in early which really helped as we'd come a distance and we also had complementary late check out which was unexpected and incredibly convenient ag this time

central location - hotel gave a complimentary late check out at 12noon- super friendly and helpful

room service and good choice of food and drink

great bar downstairs

:) the room is accustomd with an ac unit, which was fantatic as it was a very hot weekend, a minibar stacked with lots of tasty snacks, and a selection of drinks for everyone

appreciated the added treats in room, no room service charge and breakfast was delicious

there was a coffee maker and kettle in the room, and room service available via an app

the mini bar and snacks were great

location is very central, bar food and drinks were nice. receptionist helpful.

was unclean on arrival - toilet etc corridor's were still strewn with dirty laundry at 4 pm, both days we stayed

a longer bar opening in the evening would be good met some people and we decided to have a nightcap together

laundry and food items left in corridors

everything....comfy bed, clean room, lovely breakfast, great staff

stayed on our wedding night, room service and food was delicious

room service was exactly at the allocated time on our request form

breakfast was delcious and we were able to change to room service

wanted more time to enjoy the delicious, exceptional breakfast

was brilliant and room service was an option

prices for parking, breakfast and early check in felt a bit steep.

fi/toilet), the location is pretty close to temple meads train station

the bar food was delicious as was the breakfast

very friendly staff, modern, rooms tidy, good wifi, efficient services, lovely in general.

wifi didn't work as we were told it was supposed to when we checked in

the kids' facilities in the reception are also a game changer

gym maybe needs upgrading

gym facilities were a lot better then expected as

location. early check in

i liked the gym, it was well equipped and i liked the guides on the walls

good range of breakfast and kids got dinner and drinks free!

location, size of the rooms, gym, breakfast

mini gym was nice and the breakfast was awesome… with lots of options

very friendly staff. free cookies with kids’ bedtime milk. helpful concierge.

brilliant location, facilitated an early check in and brought a cake for my friends birthday

found the bar area comfortable and sapcious

the reception could inform guests of the way they could have access to the hotel's wifi.

room could've been a smidge larger the housekeeping staff seem to leave the trash and the dirty laundry in the dirty dishes out in the hallway

very gym

laundry required own

breakfast in the morning was good and you could serve yourself

the bar prices!!!

gym and breakfast

breakfast was amazing

check in and check out were quick and easy. gym at the hotel. hot breakfast. wifi code given.

were fantastic offered an early check in instead of bag drop and put a bday card in the

great breakfast

& easy early check in as i'm a member which was definitely a bonus

arrived 2 hours early, with over tired children

staff very friendly and helped with an early check in that was very much appreciated

food, nice rooms & most importantly all the staff were incredible - from the front of house to room service

the food delivered to us by room service was really nice however a bit over priced

the gym was fantastic, it is not shown on the pictures but it if nicely equipped in technogym treadmill

i feel the room service meal we ordered was quite small portions

the bar area is nice and relaxing

there was no option for late check out, even though i sent a request well in advance

free parking. excellent location. clean and comfy room. free wifi. great staff.

club sandwich from room service wasn't great.

cabot circus car park was undergoing renovations so there was no access to the ev charging points which were the reason we selected this hotel

covering from jet lag)

early check in options available, despite requesting this at the point of booking

we arrived early and they were able to sort out an early check in

atmosphere and the bar staff were very welcoming

gym too small and under equipped

loved the late check out

the hotel is very conveniently located for day drinking and the breakfast was delicious

use a few more vegetarian options on the bar menu, and more electrical outlets would be nice

have late check out for no extra charge

excellent breakfast

close to venues, clean, tidy and lovely staff across the board from reception, room cleaners and breakfast staff were so lovely and accommodating

wen the bar n restaurant open will be even better

we had clean towels and clean comfortable beds as well as a late check out of 1pm which allowed us to have a good rest before travelling home to north wales

this was very frustrating as when we stayed here previously, the wifi was fine

free wifi that worked, even when my room was on the top floor at the back of the hotel

ground floor room with comfy bed and good over bath shower, tv and wifi

the bar had a great atmosphere with an extensive choice of drinks

nothing! maybe better parking needed

parking on site a plus will definitely be back to stay when i visit my

private parking. air con. decent shower. good sized rooms. beer garden.

breakfast was great. bed were comfortable and bathroom clean.

the rooms are above the bar and very accessible

for a saturday night but once pub emptied all was quiet tea and coffee and breakfast bars and wifi very good price at 70 others in town charging 130 a night all in all a very enjoyable stay

no wifi, no en-suite, not even milk included with the tea and coffee

parking was available at the rear of the pub

handy to have parking on

the addition of a bar was a bonus

early check in helped us

was a great size, location was ideal for our stay, staff were attentive and bar was open

of the guests were in the bar until very late and were extremely noisy

staff opened the bar whenever you

drinks at the bar are expensive above average

nice room, comfortable bed. nice bar and restaurant serving good standard british pub food.

local to bristol airport. friendly staff. lovely bar and restaurant

we went down to the bar for food and some drinks, staff were very polite, helpful and friendly

great food & drink. lovely bar staff as ever.

know there s room service but it would have ended up costing too much for the 15 allowance i had each night)

gym and pool was not included in the price of an expensive hotel

kids liked the pool.

very morden lovely bar area

i needed water and food but no room service which is also tough

had arranged a late check out at the front desk to avoid being woken, however house keeping let themselves in

facilities and option to join as an ihg member for late check out

the bed was really comfortable and it was great to have complimentary late check out (2pm)

breakfast bar was well stocked and the croissants were flaky

staff and early check in was available for us that saved us a lot of hassle but one of the rooms we’re

the bar and restaurant area is cosy

service was exceptional, great bar staff were really helpful

lovely restaurant and bar close to the airport

nice bar and garden area

friendly and welcoming, really nice bar and restaurant

wifi login relies on a discontinued cloud service so doesn't work on some devices

wifi useless

wifi was very

also could have a better induction when arriving to advise on eating times, check out process, wifi password

place was spotless, all the luxuries in the room, kettle tv etc, the breakfast was brilliant and wifi also, good food served in the restaurant and a super sized comfy bed

fantastic, friendly and made most welcome the rooms felt like home warm and comfortable, breakfast was a great idea and the food top notch, thanks i will return

travellers should note that only a continental breakfast is offered at the queens

whilst there was no cooked breakfast, the alternative continental was amazing

continental breakfast was nice but we were assuming it would be a cooked breakfast as the pub/restaurant was

breakfast was delicious and lovely location and atmosphere

flexibility on early check in which, given it’s at an airport, seems wrong

to pertain for breakfast due to early check in however have booked a return room in june-and will have the opportunity to try the

really close to airport so the early check in was not so painful!

helped with an early check in

bar was well stocked, staff friendly and professional

arrived just as the bar was closing but alex (think that was his name) still served us

bar staff waited for us a bit and gave us a drink at the bar before closing down

location on a lovely golf course and they can organise transfers and parking for you

ann behind the bar was 100 percent

this is a golf club, with beautiful grounds and views

late check out included

ev chargers were critical, rooms very comfortable

nice hotel and location. friendly staff. ev chargers

- great shower - ev charging in the carpark - beautiful views - lots of lovely walks close

there were four ev charging stations out the front which is super handy

only other thing was that the ev chargers had been disconnected due to technical problems, which made the trip less convenient

location, very helpful, and friendly staff, great burgers and treats for kids

lovely and great with the kids and it made us feel welcomed

the food the night before took over an hr to come out and we ordered kids meals b4 we even sat down so we could get them fed

was over salted and had to complain about it on more than one occasion, , we were over charged, 3 kids meals instead of 2, when coffee was brought to us, the server didn't bring the milk with him

very spacious, clean and have all the things you d expect from your hotel room except a mini bar / fridge

bar service and breakfast service were attentive

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

away with 9mates on golf trip

parking to rear of property, friendly staff, great bar and tasty full english breakfast

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

and accommodating for our large group for the evening meal the food was fabulous and a delicious breakfast the next

breakfast was great with good choices

the bar and restaurant facilities are very good. staff are friendly

good food, good room and great breakfast, only says continental, but had a full english, great all round

bar staff on duty on saturday night 13

awesome staff, rooms and bar !!

breakfast and the room was superb. food in the evening was also class.

liked that the rooms could be reached from a separate external door without going through the bar or restaurant

suberb breakfast. staff friendly and efficient without being obtrusive.

friendly atmosphere helpful staff lovely bar downstairs

the spa was of high quality

the bar was nice atmosphere and view was fantastic

a bit picky, but there is only one bottle opener in the whole hotel apparently, this includes the bar

the laundry lorry arrived early, staff chatting to laundry lorry driver as if they were on dinner break

ev charging is availble 11kw (8 chargers) which i used twice and worked well by taping physical

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

breakfast was superb and i ate in the restaurant in the evening, food was delicious

old building, lovely modern furnished rooms, delicious breakfast, very friendly staff, really enjoyed our stay here

the bar area was very inviting with the woodburner roaring

everything. lovely room, lovely bar and great breakfast

great big breakfast

value for money overnight stay for airport bar food pool table for grandsons rooms warm bending and towels spotless white

the kids screaming in the bar

plenty of parking and the kids play area and a treat with my 10-year-old daughter… would definitely stay here again if in

nice staff , restaurant has a play space for kids, so for family with kids is excellent

food at the bar was amazing. would definitely stay here again.

last minute get away friendly bar staff the young lady and young lad very friendly we when out and was close to what we

replacement bedding and towels ie laundry service amazing

there was a laundry on site and an excellent restaurant and bar

laundry on site and

just needed a nice chap from kitchen to come and flick a switch outside

staff were amazing, room was great and the breakfast was exceptional

the rooms were big and comfortable , spotless and the breakfast was exceptional

lovely hotel clean room staff great breakfast a little expensive

and the honesty bar is really nice

breakfast expensive