good free wifi that worked well

great food lovely staff and very pet

location and easy parking

welcoming staff plenty of parking

we had breakfast and an evening meal during our stay and the food was exceptional

limited parking if you check in late; but plenty of other parking else where ud83dudc4d

the location and the parking

free car parking

everything. fantastic hotel and staff. fantastic breakfast. hot hot hot. amazong

centre location with parking great food and drink

great location in ross on wye very enjoyable evening meal and breakfast comfortable stylish room

people could be bothered by music from bar but it didn't bother us and it went off at a reasonable hour

room wad lovely, the staff were great and helpful, breakfast was beautiful, free parking we had a lovely

good dinner and breakfast

clean and comfortable, excellent location and parking available

the wifi was good.

there was no fridge or microwave in the room, no access to wifi

staff-wise, the chap on reception was really jolly and friendly, pointing out the door code and wifi password

there is wifi available at the hotel and food shops right round the corner

at reception, the shower has hot water any time of day, and a tv ,with lots of channels , free wifi is available

the breakfast was amazing you couldn't ask for any more

lots of car parking space

only downside really but the restaurant and bar onsite were good

food in the restaurant was good, both dinner and breakfast

the beer was good and the food was exceptional, the ambience of the bar and restaurant was excellent

it would be nice to have a full english breakfast available but he continental breakfast was ok

little background noise coming from outside from fan or extractor from kitchen but noise stopped at appropriate

sized room comfy bed great location freindly helpful staff good value meals available plenty of parking

for breakfast to be available but there was a nearby cafe so no real problem

as paying overnight guests, we would have liked the bar to remain open later than some nights

pet friendly too and do a good breakfast

location, good breakfast and wifi

pet friendly

easy to access the wifi

to get early check in, staff helpful and kind

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room

great with the kids

early check in and free parking helpful.

great with the kids

spencer was the one who checked us in and he was lovely to chat with, the wifi is also quite fast

family room was very spacious with a small kitchen area that had a microwave, fridge, kettle and crockery/cutlery

space was brilliant l, separate bedroom to open plan lounge kitchen

room service and having to ask for fresh towels and was given a plastic bag to put used towels in

kitchenette was a handy addition with full fridge, microwave and corkscrew

nothing to dislike. would be nice if bar ever opens.

couple of stools are needed to go under the kitchen area worktop

kitchen facilities being provided general ease of check in, check out and late-night access

would have been nice to have on site bar and breakfast, but rooms had mini kitchen stuff instead

restricted wifi was disappointing not experienced this before

the parking was easy, we chose late check out and it only costs £10

the rooftop bar was a plus

billing,instructions to arrive, parking ,room service were all poor

room service breakfast was very good

well designed and decorated. luxurious rooms. excellent breakfast

a massive fly on the uncovered ham at breakfast

great food, beer and comfortable clean rooms. parking was brilliant too.

great parking and lots of excellent eating options close by

wifi, very very quiet (there were no other guests i believe), clean, good location

breakfast facilities, but i understand the hotel is undergoing renovation and a bar and dining area are being

great location, plenty of parking and great staff.

parking was a bit confusing (only a certain area you can park in), but again quick chat to the

about the free parking areas and arrangements before arrival

wifi is awful ( might just be the area ) and i thought they let dogs stay but they don t.

free parking in a very popular area

wifi was hit and miss

there was a hedge maze, crazy golf and butterfly zoo 3 mins drive away and boat trips nearby

the bar closed at 10 pm so we had to encroach on a line dancing class so we could use their bar

ample, free parking, easy to find

the hotel is very clean, it has a bar and a restaurant (we didnt use) it has a beautiful garden which we had

wifi was fine, but difficult to get a mobile phone signal

kids/teens running up and down hallways for at least 2hrs between 8pm and 10pm

poor wifi, not much attention paid to maintenance; usual issues of broken light fittings, loose handles,

friendly welcome throughout our stay, clean room, lovely golf course

so pet friendly

was really accommodating of our early check in ready for a wedding which was much appreciated after a big drive

great gym which is free, great size room and lovely staff

staff were friendly, the room was amazing and very comfy the gym/pool were also amazing

swimming pool and gym

the gym, the pool and the bar

bed, free spa/gym access for guests, in a quiet area, staff very welcoming/accommodating (brought us a fan to

wifi was a bit weak

breakfast and the coffee machine all amazing

the showers in the hotel room and swimming/gym area aren't amazing but they do the job

western hotel, which i promptly signed, made full use of swimming pool, sauna and jacuzzi and spa , felt so good

breakfast was poor, bar was expensive, wifi was not good throughout most of the communal areas.

no view just backed on to staffs shed/ laundry room

place run by kids who were very friendly and willing but just not experienced

bar meal lovely

excellent hotel. lovely room and dining room. cosy bar area

when i mentioned about the noise and that kids had been woken up i was told that there was nothing they could

nowhere to put our pet food staff said that veggie sausages would take 20 mins to cook initially

swimming pool with sauna was very good! the kids dishes were free!

on check in and went out of his way to get me a room on the ground floor and help me connect to wifi when i had

a great price and the hotel has great facilities like the pool and gym

free wifi and parking

issue was no wifi in bedroom, i think they just need some new equipment as it looked rather

pretty house from the outside, lots of parking space

well stocked bar superb menu and scrumptious breakfast

the breakfast was really nice and all made fresh

swimming pool was outside and nobody inform us to bring towels from the room so with the little kids we had to

breakfast was lovely nice choice you don t always want cooked breakfast

we ate there both nights, once in the bar and once in the restaurant

arrived before our check-in time but liked that we could sit and have a drink at the bar and watch some sports

spacious well lit car parking

the restaurant and bar are decorated nicely, are very welcoming and the attention to detail is fabulous

the 'fitness suite' left a little to be desired - one multi-gym frame and a treadmill

gym is tiny and was very hot (it was a hot day)

staff were very helpful and welcoming. breakfast was very good.

as stated bar prices and menu choice

room service menu was sandwiches and very limited pizza only

lovely breakfast the following morning again plenty of choice and again made to feel really welcome

very friendly staff, good clean room and lovely breakfast!

really helpfull staff. very polite. friendly. good breakfast. good service.

great friendly staff fantastic breakfast

room was spotlessly clean, breakfast was ample, cooked well and presented nicely

good bathroom and wifi

the menus at the bar and restaurant were very good and our meals and drinks were excellent

didn't use the wifi as it required all my personal information however i did have 5g.

there was also good wifi to check emails and listen to radio caroline's internet service

the breakfast was brilliant and the staff couldn't be more helpful i also like that you allow pets, we

would of liked the wifi code in the room

easy access after the bar was closed (a pin pad on the gate)

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

the pub downstairs was welcoming and had good wifi

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made

everything you need for a stop over plus pet friendly

clean good sized room and great location. easy parking. staff welcoming.

room comfortable bed good facilities good size shower roomvery pet friendly stayed before and would do

the location was amazing! the wifi was very good quality and we liked that it was pet friendly

ample parking

friendly staff who allowed some rooms to have early check in so that we could get ready for the

kitchen aspiration noise can disturb when it works

a little too warm and some noise and food smells from the extractor fans in the kitchen

we were on a much needed respite break, and so had everything by room service

ample parking

asked for an early check in and dan was very helpful

was unfortunate, but the wifi wasnt working

plenty of parking

perfect location, very easy parking / check-in / check-out

and has exposed beams and rafters, as well as dado boarding all round, a beautiful edwardian fireplace, a large

the bar and restaurant are lovely, warm, chilled relaxing places to be in with a fabulous selection of

breakfast in the first morning was a bit hit and miss but this was due to some confusion over

really want to dislike anything, but if pushed, had to wait over 25 minutes for cooked breakfast but we were on

the bar area was very cozy with great service and the decorations are cool

friendly and helpful staff and delicious dinner and breakfast

the pool area was super busy with swimming lessons for kids

ev charging spaces were being taken by non ev drivers. better signage would help

spa facilities - meant to be relaxing but kids swimming lessons were taking place so not that

lovely spa and facilities

wifi was fast

he also did not give the password for wifi

parking room space lovely food

no wifi in room

fantastic great food great bar .comfortable bed .pleasant and friendly

small english breakfast but filled a hole

wifi was a bit hit and miss

parking included

the wifi is not very good: it drops out frequently

the wifi, although free, needs to be more consistent in terms of connection as phone signals are almost

the hotel is very warm and cosy with a varied bar menu

meals we had was cooked to perfection and it was lovely to eat in the atmospheric restaurant bar without loud

old building steeped in history and atmosphere priest hole and stunning old fireplaces amazing breakfast lovely

the wifi was non existent in our room.

from the hotel and backed onto the river, exceptional location, we managed to bag the last parking space - which

on the high street but it wasn't noisy, and although the car park was small there was plenty of parking available

parking on site but the carpark to use is opposite next to the co-op

the location was perfect, and parking in the area is not a problem

easy to check in, local road parking was no issue

we stayed with two kids and had enough space, there were even kids games which was really nice

no dedicated parking but lots of free options within a 1min walk

the kitchen was closed and as a result only some cereals, milk, orange juice, jam and one croissant

good parking facilities

room was comfortable the gentleman in the bar and staff were very friendly

everything! clean and modern in the inside. plenty of parking. gothic exterior which i loved.

lovely place to stay. plenty of parking. easy to find.

a warm and welcoming bar downstairs too

bar excellent, good friendly locals and staff and really cheap - nice guinness for 3

hot water, no wifi, beds didn't have duvets and we had to take them from another room

good value ,lovely village , bar in hotel

the local drinkers and bar staff were the friendliest and kindest people will definitely come

family room with comfy beds, really pet friendly (just make sure you request a ground floor room when booking)

pet friendly

nice bit of green space behind the hotel and services for dog walking and for kids to play

ample parking available, and nice room with comfortable bed and ensuite bathroom

i could park my lorry in the truck park

noise of kitchen extractor fan outside window hard to ignore

great bedroom, bar and food. on the severn way.

good wifi and a nice

rural location, very well presented room with a great selection of tea, coffee and breakfast facilities

location, lovely friendly staff, good traditional english pub, restaurant food was great, ample parking, nice

we were greeted by friendly, helpful staff despite the bar being really busy

the pub is right in the middle of town with outside seating and a really nice bar area

such great value for money and breakfast included

breakfast was amazing nicely done and a perfect start for a working day

room was shabby,badly kept, dirty carpet , extension electrical cables everywhere,( dangerous); our pet found

the breakfast was utterly gorgeous

the sausage rolls on the bar were nice too

lovely comfortable room and great breakfast.

were granted an early check in

comfy bed although a little low for our ageing limbs breakfast was excellent and we'll