poor wifi connection

perfect location , with parking

and the village itself is gorgeous away from the really busy areas as well which was fab and parking on site

perfect location, very easy parking / check-in / check-out

th in bar and takeaway) is a cherry in the top

good wifi plenty of hot water

pecially as there were 4 of

the kids were very happy with the bunk beds too

amped with 2 parents and 2 kids)

easy to check in, local road parking was no issue

plenty of free parking, comfy room and hot & cold buffet breakfast included

they also gave bags so we could take away food from the breakfast bar and take away cups to take hot chocolate, tea etc

much of a selection of evening food for kids

over priced snacks in the bar more like 5*room service prices

kids enjoyed breakfast air con in communal dining area - great great location- near park and ride

free wifi was strong in the room, there was good gluten free choices even on the limited menu, the water

the grounds were fantastic and well kept, with plenty of space for kids to run around

the lady with the short blond hair at reception was such a lovely person and alberto at the bar was a real gent

parking space

rooms great on site parking brasserie really good food

friendly staff , good location , great facilities with pool etc , rooms very nice and comfortable definitely recommend

great to have a nice bar area to sit and have a evening

enjoyable stay, breakfast was very good with vegetarian option available

breakfast was great and perfect for the kids

facilities available - pool and gym - though did not use either. comfortable beds

breakfast was not available but a lovely teashop opened at 8.30am

breakfast in room an excellent idea for those wishing to leave early, as i did

the bar was great and the food was superb

a lot, breakfast served earlier than 10

upgraded to a suite and the accommodation was excellent; bed comfortable, vegetarian breakfast generous and good quality

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room on

early check in and free parking helpful.

great with the kids

nice small bar area too

really handy to in station, and easy to extend for a late check out

we weren't allowed to pay extra to have late check out

clubs nearby so could get loud at night but that wasnt much of a bother for me personally, £15 late check out is a bit pricey, no step free access

the parking was easy, we chose late check out and it only costs £10

the bed was comfortable; the shower was great; the wifi worked

was no room service at all which took me by surprise

room was way too hot wifi didn't work

room service and having to ask for fresh towels and was given a plastic bag to put used towels in

wifi not great.

- we had the sharing cote de boeuf- and we enjoyed having a low key burger and cocktails in the bar the second night

the staff, spa facilities and room were excellent.

lovely spa hotel, great facilities and a great location.

the spa made it feel like we re weren t in england

phone in my room didn't work to call room service so had to walk to reception to request an iron

nice bar and dining areas

breakfast was included too

meals - both breakfast and dinner - excellent service and value

pub bar and restaurant exactly how an old pub should be, lovely decor, candles and open fire places

food was amazing and a beautiful breakfast filled us each day

bar area cosy with great bar meals

took our night cap gin up to bed as the bar was closing

food was great, lovely atmosphere in the bar area

) but the hotel is well located for visiting the cotswolds and there's a restaurant and bar on-site, and breakfast is included in the room rate

no music in bar or restaurant was a joy

the kitchen was closed but on the plus side the bar was open.

prices in the bar were on the expensive side.

breakfast facilities, but i understand the hotel is undergoing renovation and a bar and dining area are being built

the tipple bar was very welcoming and the staff are very freindly felt very welcome

love the bar area and outside seating

the room we stayed in definitely had the smallest bathroom i've ever seen to the point that its barely usable

the bar downstairs served a good range of beers and the staff were great

the owner & staff behind the bar couldn’t of been friendly and more accommodating

a great pub close to all amenities. comfortable room. wonderful staff. great bar and restaurant.

its a lovely bar but the rooms are tiny and dirty

great bar and plenty of comfortable seating

could have had internal laundry facilities.

good quality-price hotel in the centre very good breakfast and wifi in the room

breakfast was excellent the bar area very good the food inrestaurant excellent and good

hotel was amazing perfect location, large rooms with a buzzy bar downstairs

staff were amazing my wife left her phone in the bar and the honest staff held onto it

wifi in room was poor, but very good

were not informed before we went that there would be no room service for stays under 4 nights

location, very nice decor of our bedroom, very comfortable bed , toys for small kids in the

beautiful room, excerlent breakfast, very good location, and very nice staff.

when i mentioned about the noise and that kids had been woken up i was told that there was nothing they could do about it, phoned down at 11

lovely old building in parkland. room service fish and chips were great.

breakfast, dinner, room and location

room service for breakfast was also available

it was very clean and i requested some fresh milk via room service which was no bother we had a bar snack for our evening meal which was very nice and

kids running up and down the hall at 7am,

lovely, friendly staff - excellent gym facilities and spa

very big room, great staff, good parking, late check out was great!

the facility is great, gym, swimming pool, steam room, hot sauna, restaurant, etc

good pool. friendly staff

no breakfast or gym as advertised

went to the gym did some work and ate there, to be fair the food was excellent and i got a discount being a

really comfy, modern room. plenty of parking and handy access for motorway and local amenities.

shut, gym shut - no information received given a room that wasn't ready, 2nd room had an infestation of

parking and parking lot a bit shabby

we had a room where the wifi didn t work so we were offered another room which was very small!

located in a beautiful part of the spa

good shower, good wifi, comfortable bed and pillows

gregg the polish lad working the bar really made the trip

the spa was amazing and alice who did my treatments was great!

staff in the restaurant and bar were very helpful

good, busy cheltenham weekend rooms very good service excellent and a lovely breakfast, great

thank you for the most amazing welcome ud83dude4f our room was lush, the drinks in the hotel bar were lush , so cosy and warm in there

told us the dinner menu was in the room which we found disappointing only to find out it was the room service menu, she just wasn't helpful at all, no smile on her face either, the receptionist

an elegant and extremely classy hotel with great bar and restaurant and wonderful staff.

loved the bar in evening the staff were fantastic, attentive and made great cocktails

the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better than ours and although charged for the upgrades i am pretty

the bar is awesome

easy check in and they allowed early check in

the bar is lovely with cozy lounges

the breakfast was good as were the staff

breakfast

no real complaints. wifi a bit unreliable.

wifi password, which door to use when main door to pub is locked

staff were super nice and the english breakfast we got each day was great

they provide everything you need and make you and your pet feel very welcome

tastefully decorated, comfy, very nice bathroom, smart tv and wifi

e pantry app was a non-starter) made it feel less like a

there was meant to be room service but after waiting 35 mins we had to track it down ourselves

room service was non existent and when it was available, it was very basic with not even a quick

was expecting more of a hotel than a b&b the bar / kitchen was very basic and did not stay open after 20:00 without prior

so your room has to cram the shower-toilet, kitchenette, desk, bed etc all into the space which was originally a single room

stunning room (room 1) 3 large windows and balcony, really spacious and loved the small kitchen facilities

nicely decorated and with helpful kitchenette (this is not a hotel!)

lovely little kitchenette area in the room with kettle, toaster, microwave and fridge

you can pay for early check in if it’s available, although my case it wasn’t, it was fine as the person

the option for a late check

enjoyed having access to the gym and pool

appreciated the use of the free swimming pool (plus sauna and steam room) at the nearby everlast gym, and that the kids could make the most of it

complimentary breakfast 24 hour bar central area

i rang ahead to get early check in

breakfast was great! gym was fantastic! would stay again if i'm ever in town

great breakfast

amazing value for money, nice big room and bathroom, lovely location, staff and parking.

location and easy parking

unfortunately this sometimes mean i stay in the bar to work

delicious pies and kids food

the breakfast was deliciuos

laundry facilities always welcome

nice hotel bar 5 mins walk down the road for a good dinner

a lovely quaint house the owner was very friendly and helpful the breakfast was amazing our room was really comfortable with a cracking

breakfast was excellent — freshly made to order and served in a delightful conservatory

breakfast was amazing

good parking facilities on site

the wifi didn t work

amazing food but wifi/phone reception not so amazing. would deffo go back.

excellent parking, lovely food

would have liked breakfast to have started from 7 but that is been picky

so very good location was excellent with everything we wanted within walking distance good breakfast was

the breakfast was delicious

was an extensive breakfast menu to choose from with good quality tasty food cooked to individual preferences and my

nice staff though and nice breakfast room

parking - as with many town-centre hotels - is always going to be a problem

wifi only in the reception area. breakfast was limited.

wifi not working in rooms as being upgraded.

and quiet in the room, friendly bar staff and good ambience in the bar/restaurant

lovely bar and good food would definitely go back

excellent service, very clean, fabulous breakfast

good place to be with kids

very inviting, friendly helpful staff. evening meal and breakfast both excellent

comfy bed, very welcoming. great breakfast.

breakfast by the log fire and dinner too